Job
Description
This role is for one of our clients Industry: Sales Seniority level: Associate level Min Experience: 3 years JobType: full-time We are seeking a polished, business-savvy Boutique Manager to lead our fine jewelry store. This is a pivotal role that blends strategic leadership, customer-centricity, and operational oversight. You will serve as the face of the brand, leading a team dedicated to excellence, and delivering an extraordinary shopping experience that reflects the craftsmanship and elegance of our collections. Key Responsibilities 🌟 Leadership & Team Development Recruit, train, and lead a team of knowledgeable and passionate sales professionals. Set clear expectations, conduct regular performance reviews, and offer on-the-floor coaching to drive growth. Foster a collaborative, high-energy environment that reflects the brand’s values and service standards. 💎 Customer Experience & Relationship Building Deliver a luxury experience that delights customers and builds long-term loyalty. Lead by example in providing personalized service, educating clients on products, and handling escalations gracefully. Implement clienteling strategies to maintain strong relationships with high-value customers and frequent buyers. 📈 Sales Strategy & Business Growth Drive daily, weekly, and monthly sales through performance monitoring, staff motivation, and tactical adjustments. Partner with regional leadership on store goals, KPIs, and sales forecasts. Use data and customer feedback to identify trends and opportunities for growth. 📦 Operations & Inventory Management Ensure accurate inventory management, timely stock replenishment, and minimize shrinkage. Oversee order processing, fulfillment, and after-sales services to ensure seamless operations. Maintain compliance with audit requirements and store safety protocols. 🎨 Visual Merchandising & Brand Presentation Ensure in-store displays are elegant, thematic, and aligned with brand aesthetics. Work closely with visual merchandising teams for campaign setups, product launches, and seasonal transitions. Guarantee the store’s appearance is pristine and welcoming at all times. Qualifications & Skills Bachelor’s degree in Retail, Business Management, or a related field. 4–8 years of retail leadership experience, preferably in luxury, jewelry, or fashion. Demonstrated ability to lead a team and exceed sales targets. Sophisticated communication and interpersonal skills with an emphasis on relationship-building. Strong organizational, analytical, and decision-making abilities. Proficiency with POS systems, CRM platforms, and sales reporting tools. Availability to work flexible hours, including weekends and peak retail periods. Show more Show less
