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The Future University
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Bootcamp Operations Associate

Bootcamp Operations Associate

The Future University

0 - 1 years

2 - 3 Lacs

Sahibzada Ajit Singh Nagar Punjab India

Posted:1 day ago| Platform:

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Skills Required

support drive logistics onboarding engagement metrics learning marketing resolve communication negotiation data analysis reports development collaborative multitasking prioritization reporting dashboard

Work Mode

On-site

Job Type

Full Time

Job Description

About The Opportunity

We operate in the high-growth EdTech sector, delivering immersive, cohort-based bootcamps that empower career changers and professionals to master in-demand skills. Through hands-on projects, expert mentorship, and comprehensive career support, we drive measurable learner success and foster industry-ready talent.Role & Responsibilities

Coordinate end-to-end logistics for bootcamp cohorts.
Monitor participant onboarding, attendance, and engagement metrics; communicate updates and follow up to maintain high satisfaction and retention.
Serve as the primary point of contact for students, promptly resolving queries and escalations to guarantee a seamless learning experience.
Support continuous improvement efforts by gathering participant feedback, identifying operational bottlenecks, and proposing process optimizations.
Call potential leads, understand their needs, and convert them into bootcamp enrollments.
Act as a bridge between clients and internal teams (category, marketing, product) to deliver seamless service
Handle incoming calls, resolve client concerns promptly, and provide regular updates.

Skills & Qualifications

Must-Have

0-1 years of experience in relationship/bootcamp management.
Strong communication, negotiation, and interpersonal skills.
Customer-centric mindset with a proactive attitude.
Ability to handle multiple clients and prioritize tasks effectively.

Preferred

Experience managing cohort-based bootcamp operations or online learning platforms.
Basic data analysis skills; experience building dashboards or reports using spreadsheet tools.

Benefits & Culture Highlights

Competitive on-site salary with performance-based incentives.
Professional development budget and clear internal career progression paths.
Collaborative, learning-driven environment with regular team-building events.

Skills: interpersonal skills,sales,multitasking,communication skills,communication,task prioritization,reporting,data analysis,dashboard building,negotiation,negotiation skills,operations,customer-centric mindset

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Bootcamp Operations Associate