Billing Executive

Job Title: Service Billing ExecutiveLocation: VFM Honda BigWing – [Branch Name: Indiranagar / Mahadevapura / Marathahalli / Hennur] Department: Service Reports To: Service Manager / Floor Supervisor 💼 Key Responsibilities (15 Points)Customer Job Card Verification Review completed job cards and ensure all services and parts are accurately recorded. Accurate Invoice Generation Prepare and generate service bills in the DMS (Dealer Management System) or billing software. GST & Tax Handling Apply correct GST rates and tax classifications for service, parts, and labour. Cash & Digital Payment Handling Collect payments via cash, UPI, credit/debit cards, or finance apps and issue proper receipts. Warranty & Free Service Billing Process jobs under warranty or free service without charging the customer as per Honda guidelines. Invoice Clarification to Customers Clearly explain the bill breakup (labour charges, parts cost, etc.) to the customer. Coordination with Service Advisors Liaise with service advisors to cross-check the job card details before billing. Discount & Scheme Application Apply approved discounts, loyalty points, or service schemes after necessary approvals. Daily Billing Report Preparation Maintain daily billing logs and submit reports to the accounts/service manager. Handling Billing Queries or Disputes Resolve customer concerns related to service charges in a polite and professional manner. Inventory Coordination (Parts Billed) Ensure parts issued are billed correctly and cross-verified with the parts department. Workshop Coordination Confirm vehicle readiness before generating final invoice and handover to customer. DMS Software Entry Update all billing-related entries in the Honda DMS or relevant CRM tool. Customer Feedback Capture (Optional) Assist in collecting feedback post-delivery if integrated with the billing process. Support in Audit & Compliance Keep all billing records updated and assist during internal or external audits. ✅ Required Skills:1–3 years experience in billing/accounts (preferably in automobile service) Knowledge of GST and service billing structure Experience with DMS (Dealer Management System) or billing software Good communication and basic customer handling skills Accuracy, accountability, and time management