Billing Analyst

Role Description Summary

Primary Responsibilities / Key Result Areas

• Ensure contractual data is correctly entered in the ERP system, including among others: legal entity, currency, payment term/settlement rules, billing plan, addresses, customer contacts, satellite, pricing conditions, MRC, FOC period, early termination dates, etc. Update the information in case of inconsistencies, ensuring all activations are processed within two (2) days of receipt
• Ensure the usage-based billing, occasional use billing, and other billing types and triggers are closely monitored and correctly billed as required
• Process and timely deliver customers’ invoices consistent with the contractual terms and conditions
• Ensure the AR subledger is accurately maintained
• Respond to customers’ billing inquires
• Review and analyze all billing plans to ensure they maintain high level accuracy
• Maintain controls to the billing process to ensure accuracy, timeliness and efficiency. These controls may include current period vs previous periods invoicing.
• Coordinate contract set up and billing plan correctness with revenue recognition team
• Coordinate billing activities with Credit and Collections staff, Legal and Customer Account Management monthly to ensure billing changes are consistently maintained with the respective teams
• Participate in the monthly closing activities
• Provide analysis and other information to customers upon request
• Perform other projects and tasks as requested by manager
• Main interfaces with Customer Account Managers, Sales Directors and Customers.
• Actively participate in business application projects (CRM, ERP, Billing and credit note automation tools)
  

• Thorough knowledge of SAP and MS suite (Excel, World, PowerPoint, Power Automate). Knowledge of MSD365 and Salesforce is beneficial.
• Must demonstrate a very close attention to processing and details.
• Ability to meet tight deadlines.
• Consistently high level of performance
• Must possess superior problem-solving skills
• Ability to work well in a multi-cultural environment and in multi-disciplined teams.
  

Qualifications & Experience

• Bachelor’s degree in Finance or Economics from a recognized university
• Five or more years of working experience with a ERP and CRM systems (SAP, MSD Dynamics etc.)
• Good understanding of accounting principles incl. basic knowledge of revenue recognition
• Experience with dealing with a global customer base
• Fluency in English both written and verbal. Other relevant language is an asset (e.g. French, German, Spanish)
  

Other Key Requirements / Comments

• Billing KPI’s include:
• Number of invoices produced by Entity/Natural Business Unit
• Total US Dollar amount for invoices processed in each period
• Number of Credit notes processed and US Dollar amount processed
• Percentage of invoices delivered via email