Posted:1 week ago|
Platform:
Work from Office
Full Time
Manage and respond to customer inquiries through calls, chat, and email.
Guide customers in selecting products and completing their purchases.
Ensure a seamless order process including tracking, delivery updates, and issue resolution.
Maintain strong product knowledge to address customer queries effectively.
Upsell and cross-sell products to maximize revenue.
Collaborate with the operations and logistics team to resolve order-related concerns.
Collect customer feedback and share insights with the marketing and product teams.
Achieve individual and team sales/retention targets.
Shipbolt Industries
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