B2B Sales Manager, Gurugram (SaaS sales) (Australian/Day Shift)

Hiring B2B Sales Managers, Gurugram (Australian/Day Shift)

- Minimum 3 years experience on paper in managerial/ team handling mandate

- SaaS sales experience mandate B2B.

- We are looking for immediate joiners/ 1 month or less notice periods.

- Excellent English Communication mandate

- BPO experience mandate

Role and Key Responsibilities:

• Lead, develop, and motivate the team(s) to achieve specific business targets and meet

assigned performance targets weekly/monthly/quarterly, ensuring high customer

satisfaction

• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required

customer success motions and ensure data recorded in the CRM is accurate and up to

date

• Act as an enabler to remove both internal and external roadblocks and help team to

resolve challenges in support of sales opportunities

• Monitor and drive team call time and productivity and conduct weekly performance

reviews and weekly coaching sessions with all team members

• Analyze data, performance, and customer experience trends to develop and implement

strategic sales plays and best practice for client/specific territories

• Stay current on developments in client products/services and within the market and

ensure the team is informed on the latest trends and market direction

• Act as a point of escalation for the client and respond in a timely manner to any issues
• Maintain a balanced level of communication with Sales Director and external facing

client to ensure strategic client relationship is fostered and developed

• Effective client management having a clear view on account and how to maximize

revenue as well as effectively communicating quarterly objectives to client

• Work closely with client contact on reporting and forecasting
• Ensure team alignment to achieve operating plan targets, sales targets, and client

performance targets (CPTs)

• Work with internal functional resources and external partners to develop an effective

coaching and training platform, targeted around customer success and revenue

retention motions and skills, ensuring on-going development of the team

• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)
• Ensure high level of professionalism during all interactions with team and client
• Effectively partner and build strong business relationships with both internal and

external stakeholders to ensure customer expectations are met

• Collaborate with cross-functional teams and management to optimize sales processes,

systems and achieve a superior customer experience

• Lead team to effectively influence buying/renewal process to achieve greater client

satisfaction

Key Skills and knowledge:

• Minimum 3 years of proven work experience in a sales leadership role (or similar)
• Consistent track record of success with a passion for exceptional customer experience

and driving team results

• Must be well-versed in High Performance Selling methodologies
• Results-driven, analytically proficient, strategically minded with an operational outlook
• Excellent people management, leadership, and coaching skills
• Strong record of developing and retaining high potential employees
• Experience in a fast-paced high-volume sales environment with tight deadlines in a

dynamic working environment

• Excellent listening and problem-solving skills
• Excellent verbal and written communication skills, both internally and externally
• Ability to maximize revenue through best practices
• Highly organized with the ability to handle multiple priorities
• Strong knowledge of Microsoft Office programs
• Demonstrated ability to prioritize and multi-task in a time-sensitive environment
• Demonstrated ability to make timely and sound decisions; make decisions under

conditions of uncertainty or limited data; evaluate short- and long-term consequences

• Execute high level of independent judgement and critical thinking
• Professional and polished demeanor

Educational qualification:

Bachelors degree

Experience working with Salesforce.com or similar CRM preferred

Salary: Upto 19.5 LPA

Interested, please call:

Rose (9873538143 / WA: 8595800635)

rose2hiresquad@gmail.com