28 Renewal Jobs

**Role Overview:** The Order Processing Team at AlphaSense is responsible for managing sales contract management and provisioning to meet company financial and legal requirements, as well as processing deadlines. As an Order Processing Analyst, you will work with various internal teams to execute the order lifecycle process efficiently. This role requires problem-solving skills, project management abilities, and a customer-focused approach to ensure operational excellence and customer satisfaction. **Key Responsibilities:** - Process new and renewal orders accurately and efficiently. - Validate opportunity and contact information, and address any discrepancies promptly. - Activate client access and facilitate further processing such as sending invoices. - Support departmental projects and initiatives effectively. - Resolve customer queries and concerns in a timely manner. - Maintain transparent and auditable communication in the CRM system. - Focus on enhancing customer satisfaction through timely and quality services. - Identify opportunities for process and system improvements to optimize efficiency. - Assist in special projects as assigned by the team. **Qualifications Required:** - Experience in customer support through email ticketing, chat, or phone calls. - Strong organizational skills and attention to detail. - Ability to provide comprehensive information to sales teams. - Effective resolution of customer complaints and queries. - Conduct training sessions for new employees to enhance their skills. - Proficiency in Microsoft Office Suites, especially Excel. - Experience with Salesforce or any CRM tools is a plus. - Strong analytical, critical thinking, and problem-solving abilities. - Team player with a focus on building cross-functional relationships. - Desire to learn, absorb information, and drive productivity. - Experience in a high-change, rapidly growing business is advantageous. **About the Company:** Uplers is focused on making the hiring process reliable, simple, and fast. Their mission is to assist talents in finding and applying for relevant contractual onsite opportunities to progress in their careers. Uplers also provide support for any challenges or grievances faced during the engagement. Join Uplers for a new challenge, great work environment, and opportunities to elevate your career to the next level. Apply today and be part of their dynamic team! (Note: Numerous other opportunities are available on the portal based on assessments cleared, providing candidates with a range of options to explore and apply for.),

Looking for South Indian languages speaking candidates ( Telugu, Tamil, Kannada, Malayalam) Training will be provided, day shift

Immediate Joiners * Process name: Banking RENEWALS Reminder calls No. Of requirements: 60 Qualification: minimum HSC Comms

Immediate Joiners * Process name: Banking RENEWALS Reminder calls No. Of requirements: 60 Qualification: minimum HSC Comms

Hiring B2B Sales Managers, Gurugram (Australian/Day Shift) - Minimum 3 years experience on paper in managerial/ team handling mandate - SaaS sales experience mandate B2B. - We are looking for immediate joiners/ 1 month or less notice periods. - Excellent English Communication mandate - BPO experience mandate Role and Key Responsibilities: Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction Act as a point of escalation for the client and respond in a timely manner to any issues Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client Work closely with client contact on reporting and forecasting Ensure team alignment to achieve operating plan targets, sales targets, and client performance targets (CPTs) Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team Coordinate team incentives and SPIFs (Sales Performance Incentive Fund) Ensure high level of professionalism during all interactions with team and client Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience Lead team to effectively influence buying/renewal process to achieve greater client satisfaction Key Skills and knowledge: Minimum 3 years of proven work experience in a sales leadership role (or similar) Consistent track record of success with a passion for exceptional customer experience and driving team results Must be well-versed in High Performance Selling methodologies Results-driven, analytically proficient, strategically minded with an operational outlook Excellent people management, leadership, and coaching skills Strong record of developing and retaining high potential employees Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment Excellent listening and problem-solving skills Excellent verbal and written communication skills, both internally and externally Ability to maximize revenue through best practices Highly organized with the ability to handle multiple priorities Strong knowledge of Microsoft Office programs Demonstrated ability to prioritize and multi-task in a time-sensitive environment Demonstrated ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences Execute high level of independent judgement and critical thinking Professional and polished demeanor Educational qualification: Bachelors degree Experience working with Salesforce.com or similar CRM preferred Salary: Upto 19.5 LPA Interested, please call: Rose (9873538143 / WA: 8595800635) rose2hiresquad@gmail.com

Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: 1. Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage 2. Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call 3. Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience 4. Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer 5. Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: 1. Minimum of 1 year of experience in a similar role 2. Strong communication and interpersonal skills to manage relationships with high-net-worth individuals 3. Excellent organizational and time management skills 4. Ability to work collaboratively with internal teams and external stakeholders 5. Good analytical and problem-solving skills to pre-empt and resolve customer issues 6. Experience in the real estate industry is preferred but not mandatory.

As a Relationship Manager - Commercial Vehicles, you will be responsible for sourcing new business from the open market, RL branch network, or CA / DSA channel network. Your primary focus will be on sourcing and servicing Working Capital (both Fund Based and Non Fund Based) within the Transport / Logistics segment. This includes products like Cash Credit, Overdraft, WCTL, BG, LC, and BC. Additionally, you will be expected to cross-sell other banking products and services. Your role will also involve sourcing and servicing Working Capital, Inventory Funding, or Trade Advance to automobile dealerships, as well as handling Warehousing Projects Finance and Lease Rent Discounting within the transport / logistics and automobile segments. You will need to evaluate financials and structure transactions with suitable product offerings to meet the clients" finance requirements. Your responsibilities will include preparing marketing proposals and coordinating with the credit team for approval of the NTB (New To Bank) proposals. You will also need to work closely with the technical, legal, and operations teams for file loading and disbursement. Actively evaluating cross-sell opportunities to increase the wallet share will be a key aspect of your role. You will be required to log in and monitor TOD (Temporary Overdraft) and Adhoc facilities regularly. Coordination with the Trade team for non-fund-based transactions is essential. Additionally, you will need to coordinate with operations and monitor renewals, DRS (Document Retrieval System) updates, enhancements, and property insurance updates. Monitoring the DRS Tracker, reminding clients of any DRS deadlines, and arranging and submitting book debts / stock statements on a monthly basis within the deadline will be part of your routine tasks. Conducting RCU (Regular Credit Unit) checks on files before logging in any file (renewal or enhancement) is also crucial for ensuring compliance and risk management.,

As a Commercial Agreements Specialist, your main responsibilities will include drafting a variety of commercial agreements for different business entities. These agreements may include NDAs, Service Agreements, Consultancy Agreements, Endorsement Agreements, Product Purchase Agreements, Marketing Agreements, SaaS Agreements, Sourcing Agreements, Subscription Agreements, Licensing Agreements, Contribution Agreements, and more. You will be responsible for reviewing, negotiating, and executing these commercial contracts. Additionally, you will need to prepare summaries of critical clauses found in the executed contracts. Your role will also involve providing advisory support to the business, finance, and operations teams by addressing various queries related to the executed agreements. You will be required to handle the documentation process for renewal, variation, and closure of existing business relationships. Undertaking research and preparing notes on legal points relevant to business transactions will be part of your duties. You will also be responsible for maintaining management information system (MIS) and records of contracts. If you are detail-oriented, possess strong analytical skills, and have a background in commercial law, this role may be an excellent fit for you.,

Hiring Sales Managers, B2b Sales, Gurugram (Day Shift) - Minimum 3 years experience on paper in managerial/ team handling mandate - SaaS sales experience mandate B2B. - We are looking for immediate joiners/ 1 month or less notice periods. - Excellent English Communication mandate Role and Key Responsibilities: Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction Act as a point of escalation for the client and respond in a timely manner to any issues Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client Work closely with client contact on reporting and forecasting Ensure team alignment to achieve operating plan targets, sales targets, and client performance targets (CPTs) Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team Coordinate team incentives and SPIFs (Sales Performance Incentive Fund) Ensure high level of professionalism during all interactions with team and client Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience Lead team to effectively influence buying/renewal process to achieve greater client satisfaction Key Skills and knowledge: Minimum 3 years of proven work experience in a sales leadership role (or similar) Consistent track record of success with a passion for exceptional customer experience and driving team results Must be well-versed in High Performance Selling methodologies Results-driven, analytically proficient, strategically minded with an operational outlook Excellent people management, leadership, and coaching skills Strong record of developing and retaining high potential employees Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment Excellent listening and problem-solving skills Excellent verbal and written communication skills, both internally and externally Ability to maximize revenue through best practices Highly organized with the ability to handle multiple priorities Strong knowledge of Microsoft Office programs Demonstrated ability to prioritize and multi-task in a time-sensitive environment Demonstrated ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences Execute high level of independent judgement and critical thinking Professional and polished demeanor Educational qualification: Bachelors degree Experience working with Salesforce.com or similar CRM preferred Salary: Upto 19.5 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

The Renewal Operations Analyst will be responsible for managing the renewal process from quote to obtaining the purchase order. This involves: Engaging with customers using phone, email, or other media, on their upcoming renewals Delicately but professionally working through customer objections to secure on-time renewals Responding to customer emails and requests within one business day of receipt Logging all customer interactions in Salesforce.com Once fully trained, expect to work with approximately 150 renewals per quarter Have a high-level understanding of Flexera products and be able to clearly communicate our various support plans Adhere to and follow all service level expectations May be asked to work EMEA or North America hours Requirements: 2+ years of experience preferably in Operations, Order Processing or Renewals Excellent written and verbal communication skills. Language skills: English. Prior experience using Salesforce or another CRM solution. Bachelor's degree from an accredited college or university or relevant experience.

The job involves drafting commercial agreements for different business entities, including NDAs, Service Agreements, Consultancy Agreements, Endorsement Agreement, Product Purchase Agreements, Marketing Agreement, SaaS Agreements, Sourcing Agreements, Subscription Agreements, Licensing Agreements, Contribution Agreement, etc. You will also be responsible for reviewing, negotiating, and executing commercial contracts. Additionally, summarizing critical clauses in the executed contracts and providing advisory to business, finance, and operations teams on queries related to agreements will be part of your responsibilities. You will need to handle the documentation for renewal, variation, and closure of existing business relationships. Undertaking research and preparing notes on various legal points regarding business transactions will also be essential. Lastly, maintaining MIS and records of contracts will be crucial for this role.,

Genpact is a global professional services and solutions firm that is committed to delivering outcomes that shape the future. With over 125,000 employees across 30+ countries, we are driven by our innate curiosity, entrepreneurial agility, and the desire to create lasting value for our clients. Our purpose is powered by the relentless pursuit of a world that works better for people. We serve and transform leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently inviting applications for the position of Process Associate - Underwriting Support. In this role, you will leverage your experience and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and effectively communicate with the Onsite Team. **Responsibilities** - Perform transaction processing for Underwriting Support Teams - Communicate effectively with the Onsite Team - Responsible for Risk Clearance, Bind & Issue, Endorsement Processing, and Renewal Processing - Demonstrate good customer service attitude and ability to clearly articulate resolutions - Manage varied volumes of workloads and meet targets and deadlines in a timely manner **Qualifications we seek in you!** *Minimum Qualifications / Skills* - Graduation in any discipline - Good understanding of P&C products - Comprehensive knowledge of the Underwriting lifecycle - Ability to demonstrate and foster customer focus, teamwork, accountability, initiative, and innovation - Fluent in English language, both written and oral *Preferred Qualifications/ Skills* - Awareness of the insurance domain - Proficiency in MS Office - Certification in IIA, Cert CII, AINS, CPCU, or equivalent - Knowledge of P&C insurance, US Underwriting, Policy binding and Issuance - Familiarity with Premium bearing & non-premium bearing endorsement, Renewal & Non-Renewal processes **Job Details** - Job Title: Process Associate - Location: India-Gurugram - Schedule: Full-time - Education Level: Bachelor's / Graduation / Equivalent - Job Posting: Sep 30, 2024, 11:56:41 AM - Unposting Date: Ongoing - Master Skills List: Operations - Job Category: Full Time Join us at Genpact and be a part of a dynamic team that is dedicated to driving innovation and delivering exceptional outcomes for our clients.,

You are a proactive and detail-oriented License Manager responsible for supporting and managing the procurement, compliance, optimization, and renewal of software licenses across the organization. Your role is crucial in ensuring the cost-effective use of software, compliance with vendor agreements, and alignment with internal IT governance policies. You will collaborate with internal stakeholders and external vendors to oversee licensing for Tier 1 and Tier 2 software publishers. Your key responsibilities include monitoring and managing software license compliance across various vendors such as Microsoft, VMware, Adobe, and Citrix. You will ensure alignment with contractual terms and internal usage policies, coordinate internal and vendor audits, track license entitlements, deployments, and usage throughout the software lifecycle, and maintain accurate records in software asset management tools like ServiceNow, Flexera, and Snow. Moreover, you will work with IT operations to identify underused or overutilized assets for optimization, support license procurement and renewal processes in coordination with procurement and legal teams, interpret complex license agreements, liaise with vendors and resellers for quotes, renewals, true-ups, and support escalations, prepare reports, license position summaries, and compliance dashboards, and recommend cost-saving opportunities by identifying redundant or unused licenses. You will also assist in internal chargeback processes for license usage reporting and contribute to refining and automating software license tracking processes while aiding in developing standard operating procedures and knowledge base documentation. To be successful in this role, you must possess a Bachelor's degree in IT, Business Administration, or a related field, along with 4+ years of experience in software license management or software asset management (SAM). Additionally, you should have a strong knowledge of license models for Tier 1 vendors like Microsoft, VMware, Oracle, and Adobe, familiarity with software asset management platforms such as ServiceNow, Snow, and Flexera, understanding of ITIL practices and software lifecycle concepts, intermediate to advanced Excel skills, including proficiency in formulas, logic, and data analysis, the ability to analyze large datasets and prepare reports, and good negotiation and communication skills for effective collaboration with vendors and stakeholders.,

The Customer Success Manager plays a pivotal role in driving the success of our selected customers - some of our largest customers in the Manufacturing industry in India - by overseeing how they are onboarded with Autodesk solutions, use them effectively, and expand their impact to achieve business outcomes. You will manage your own portfolio of customers, primarily in the manufacturing industry, working directly with them to co-create and execute a tailored Customer Success Plan that ensures they derive measurable business value from their partnership with Autodesk and our Channel Partners. Additionally, you will leverage data-driven insights to trigger proactive outreach, addressing potential risks such as low product usage or customer churn, ensuring long-term success and retention. You will collaborate within an ecosystem that includes the Sales teams, Technical Sales teams, Autodesk Channel Partners, Technical Support, and Client Services to ensure the success of an assigned set of accounts. Your responsibilities will include co-creating and executing a tailored Customer Success Plan with major customers, aligning on their mission-critical priorities, key initiatives, and adoption plans for Autodesk solutions while driving specific actions to ensure success - aimed at helping customers achieve their desired business outcomes. You will be the owner and orchestrator of Customer Success planning and execution, holding customers, Autodesk teams, and Channel Partners accountable for various actions. As a Customer Success Manager, you will co-document the tangible business value each customer is achieving through Autodesk solutions, capturing these as value stories to demonstrate measurable outcomes and success. You will assist customers by providing guidance and resources to support onboarding new solutions, identifying and assisting at-risk customers with low product adoption to help them fully utilize the products and services they've invested in, reducing churn risk. Partnering with Sales teams, Technical Sales teams, Autodesk Channel Partners, Technical Support, Client Services, and others to drive customer success motions will also be part of your role. You will participate in regular Account Planning processes with Sales and Technical Sales teams, identifying targeted accounts to drive success planning activities, engagement strategies, and establish business outcome alignment. Monitoring customer usage data and other health indicators and translating these into strategies for success in collaboration with Reseller Partners and internal Sales teams will be crucial. Engaging confidently with all levels and personas within customer organizations, including contract management, IT administration, end-users, user management, and customer leadership/decision-makers, will also be essential throughout the lifecycle. Minimum Qualifications: - Up to 5 years of Customer Success, Technical/Implementation Consulting, Customer Support, Sales, Technical Sales, Renewal and/or any other customer-facing experience - Demonstrated ability to lead, discover, and uncover the customer's business challenges - Experience working for or working with large India-based corporations with complex structures - Excellent executive and business-level communication skills - Customer Empathy & customer-first mindset - Ability to prioritize multiple complex tasks - Collaboration and coordination across multiple internal and external stakeholders Preferred Qualifications: - Manufacturing industry experience or Manufacturing industry digital solutions Sales and Customer Success experience highly preferred Autodesk offers a flexible working environment, with this role based in Bangalore, India. About Autodesk: Autodesk is a company where amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made but what can be made. Our culture at Autodesk guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future Join us!,

The key responsibilities for this role include supporting strategic planning, onboarding, adoption, and renewal efforts for a portfolio of Enterprise-level accounts. As the first point of contact for customers, you will be responsible for supporting business outcomes, product adoption, customer satisfaction, and measurable success. You will need to demonstrate the value of products by conducting focused supply chain analyses with customers, using data and tools to solve specific supply chain challenges. Additionally, you will drive supplier research, build industry vertical knowledge, and structure risk hypotheses for detailed supply chain analyses. You will be required to conduct analysis in Excel or other analytical tools and prepare client-ready PowerPoint presentations. Collaboration with Sales, Account Management, and Implementation teams to align on customer success plans and ensure smooth engagement will also be part of your responsibilities. Travel to client locations for business reviews, analysis, and relationship-building may be required. Being available and responsive during critical customer needs or emergencies is essential. The requirements for this position include having 1-2 years of experience in management consulting, customer success, preferably in B2B SaaS or supply chain, procurement, or transportation solutions. Experience working with Enterprise-level customers and managing complex client relationships is preferred. Strong problem-solving skills, supply chain analysis expertise, and strategic planning abilities are necessary. Basic to intermediate skills in Excel for data cleaning & management, pivot table analysis, and PowerPoint building and formatting are required. Excellent written, verbal, and interpersonal communication skills are essential. You should be able to translate customer goals and business strategies into actionable success plans with minimal oversight. A Bachelor's degree in Business Administration, Supply Chain Management, or a related field is necessary, and an advanced degree is a plus. Having a passion for helping customers succeed and a proactive interest in improving the customer experience is important. The education requirement for this role is a BBA/MBA in Supply Chain Management, Logistics, Operations, or a related field. The work location is in Koregaon Park, Pune, with the job type being full-time and a day shift schedule. Applicants will be asked about their experience as a supply chain analyst, their official notice period, and their comfort with working from the office in Pune. As a Supply Chain Analyst, you will play a crucial role in supporting Enterprise-level accounts through strategic planning, customer support, supply chain analyses, and collaborative efforts with various teams. Your ability to drive customer success, conduct detailed analyses, and effectively communicate with stakeholders will be key to excelling in this position.,

You will be joining Accenture as an Underwriting Specialist, requiring you to have 7 to 11 years of experience in the Property & Casualty - Underwriting field. At Accenture, a global professional services company, you will utilize your expertise in digital, cloud, and security to provide Strategy and Consulting, Technology, and Operations services across various industries. With a workforce of 699,000 individuals worldwide, we strive to deliver technological solutions and human ingenuity to clients in over 120 countries. Your responsibilities will include having 2 to 5 years of experience in Property & Casualty core underwriting or underwriting support processes. You will be expected to possess end-to-end knowledge of services related to Pre and Post underwriting activities. Your hands-on experience should cover various tasks such as Quote Preparation, Binder, Loss run, Policy Drafting, Rating, Pricing, Policy Booking, Issuance, Premium Coding, mid-term endorsement, Renewal, and cancellation. As an Underwriting Specialist, you will collaborate with underwriters to ensure adherence to underwriting standards and timeframes, including policy booking and accuracy in policy issuance information. Your role will involve conducting quality control checks to guarantee compliance with division-specific guidelines. You will work under moderate supervision in larger areas. Additionally, you will partner with regional underwriters and more senior Underwriting Support employees in the end-to-end processing of Rating and Pricing. Your tasks will include evaluating new and renewal submissions, documenting outstanding items, and liaising with underwriters for review. You will also assist in following up and obtaining outstanding items from brokers. Your daily tasks will involve analyzing and solving moderately complex problems, potentially creating new solutions by adapting existing methods and procedures. You will need to align with the strategic direction set by senior management, with primary upward interaction with your direct supervisor. Your decisions may impact the team, and you may be responsible for managing small teams or work efforts at a client or within Accenture. Please be aware that this role may require working in rotational shifts to fulfill the responsibilities effectively.,

The candidate should be well versed with detailed backend operation processes related to MF, Life and General Insurance, and Fixed income. They must possess in-depth knowledge of all processes related to different financial asset classes. The candidate is responsible for creating and updating product process flow charts to ensure seamless and error-free processes. Experience in handling different portals related to investment execution of various financial companies is required, including expertise in handling the BSE Star Platform for MF transactions. Daily online/offline execution of MF, Insurance, General Insurance, and Fixed income products such as purchase, redemption, switch, renewal, claim settlement, and quote generation is part of the responsibilities. The candidate should prepare and maintain daily transaction reports and MIS, as well as coordinate with various companies and processing houses to resolve transaction-related issues and client queries. Multitasking and high-speed error-free transactions are expected, along with coordinating with clients for transaction-related and query resolution issues. The ideal candidate should have 0-2 years of experience in wealth advisory, financial portfolio companies, or any financial advisory firms handling backend operations. A Graduation/MBA/BBA qualification with at least 65% marks along with certifications in various asset classes is required. Skills such as being humble and soft-spoken, having excellent command over verbal and written English communication, expertise in EXCEL and PPT, high customer orientation, willingness to stretch as per workload, and a strong sense of ownership towards work and assigned tasks are essential. The salary offered will be as per company standards. Only female candidates from in and around Navi-Mumbai are eligible to apply.,

Company: Leading Health Insurance Company Designation: Assistant Manager Role: Renewals & Retention. Location: Jogeshwari. Work Days: 5. Role & Responsibilities: 1. Renewals && Retention Strategy Own the end-to-end renewal lifecycle of health insurance policies sourced via aggregator platforms. Design and implement proactive retention strategies to maximize policy renewals. Coordinate with internal teams not limited to (Digital IT, Core IT, underwriting && operations) for timely policy issuance and renewal communications. 2. Aggregator Management Serve as the single point of contact for aggregator partners (e.g., Policybazaar, Coverfox, etc.) for renewal and retention matters. Track aggregator performance KPIs renewal conversion rates (FR, SR and PR) for NOP and Premium along with partner integrations and data management. Collaborate with aggregators to optimize the customer journey, improve NPS, and co-create retention campaigns. 3. Sales Enablement && Process Management Train and support aggregator telecallers/agents on product updates, renewal processes, and pitch strategies. Streamline backend processes to reduce turnaround times for renewals. Develop SOPs and workflows for renewal follow-ups, policy lapses, and reactivation. 4. Customer Engagement && Communication Design personalized communication strategies (email, SMS, WhatsApp && call scripts) for lapsed and renewal-due customers. Monitor customer feedback and grievances to reduce churn and improve retention. 5. Data Analysis && Reporting Track and analyze renewal metrics, cohort behaviour, and lapse reasons to identify improvement areas. Share periodic performance reports with leadership and aggregator partners Please note:The above-mentioned description is just a gist of the profile. Detailed discussion will happen at the time of a Personal round of discussion.Needless to state that the complete interaction will be held in the utmost confidence. For any further queries, write us at trupti.t@rightmatch.co.in Await your reply on the mail. Regards, Trupti Toraskar www.linkedin.com/in/bushraakhan Consultant +919920300415 | trupti.t@rightmatch.co.in RightMatch HR Services Pvt. Ltd

Responsible for generating revenue by focusing on Service to sales Build & manage customer relationships Develop & execute sales planning Achieve acquisition & revenue targets Forecast & achieve monthly quarterly targets Looking post-sales activities Required Candidate profile Freshers or any BFSI exp of min 1 year Any Graduation Good communication skills Interested candidates share CV at Rishi@theinfinityspace.com Regards, Sr HR Rishi D Perks and benefits On Roll with Axis Max Life Insurance Full Time

Hi Everyone, We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of Revenue Operations Associate. Candidate must have salesforce working knowledge. Location: Nungambakkam, Chennai Shift: UK Shift (2 PM 11 PM) Work Days: Monday to Friday We are seeking skilled and detail-oriented professionals with 2-5 years of experience Renewals Invoice processing in Salesforce. Salary: 4 - 5 LPA Web Link : https://www.iris.co.uk/ LinkedIN : https://www.linkedin.com/company/iris-outsourcing-and-global-product-development-centre/posts/?feedView=all Key Responsibilities: Managing the renewal process by proactively engaging with customers and ensuring seamless contract extensions. Processing orders by updating inventory levels and pricing to ensure that they are accurate with sales and account managers Monitoring order status to ensure that it is progressing as expected in the salesforce Addressing customer concerns and fixing product mismatch, upgrade or downgrade service. Managing Invoice requests and entering invoices into the systems then producing the invoice document to be sent to the customer Taking orders which are processed within the CRMs and converting them into Invoice transactions in our billing systems, making sure invoices are sent out in time Generating licence keys for customers as appropriate within our CRM systems and ensuring they are sent in a timely manner Picking up requests from both internal stakeholders and customers from within our ticketing system and ensuring these are responded to promptly and the relevant asks are actioned within an SLA Work closely with UK stakeholders and Colleagues in India to execute on a single straight through process from order to invoice. Communicating with customers regarding order status updates using email, phone, or teams message Requirements: Experience: 2 - 5 years in Invoice processing Education: Any Degree Skills: Strong verbal and written communication skills Software Expertise : Salesforce (Renewals Invoice Processing) Willingness to work from the Chennai office (Nungambakkam) - Hybrid 2 Days a week working from office. Comfortable with UK Shift timing (2 PM 11 PM) Female candidates provided with one-way (drop) cab facility If you're passionate about payroll excellence and looking to grow in a dynamic international environment, Share your resumes to sivaarun.m@iriskpo.in

As a Process Excellence Manager in Retail Banking within the Business Banking department, your primary focus will be on driving operational efficiency and excellence in processes. You will be the ICON Champion and play a crucial role in managing regional campaigns as the Central Campaign Manager. Additionally, you will provide regional portfolio support and assist Relationship Managers (RMs) in structuring cases above Rs. 5 Crores. Key success metrics for this role include ensuring timely turnaround of cases at the RM level, maintaining a high First Time Resolution (FTR) percentage, successfully converting Central Campaigns, achieving Customer Satisfaction Score (CSP) of 90% or higher, maintaining renewal rates of 90% or higher, managing cases with 30+ Days Past Due (DPD), and meeting the turnaround time for cases above Rs. 5 Crores. Your responsibilities will require a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with RMs and other stakeholders. By excelling in this role, you will contribute to the overall efficiency and success of the Business Banking function in the Retail Banking sector.,

Order Management Skill-Order Management,Order Fulfillment,Sales Order, Stakeholder,Supply Chain, Logistic, Order Booking,SCM Exp-2-5 Yrs In Order Management PKG Upto-5.5 LPA Loc-Pune NP-Imm-30 Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill- Order Management, Order Fulfillment, Sales Order, Stakeholder, Supply Chain, Logistic, Order Booking, SCM, Order Tracking, Order to cash, Order Processing

STARTEK welcomes Experienced professionals for the role of Underwriting Executive for International Voice/ Non Voice Process Empower Global Brands. Build Your Future with Us Where Skills Meet Global Impact Join the BPO Revolution! Review and analyse financial statements of businesses seeking loans or insurance Assess the risk associated with loan applications and insurance policies Determine the creditworthiness of applicants using financial ratios and other metrics Prepare detailed reports on the financial status and risk levels of applicants Negotiate terms and conditions of loans and insurance policies with clients Collaborate with sales and account management teams to meet client needs Monitor existing accounts and update risk assessments as necessary Ensure compliance with regulatory guidelines and internal policies Maintain accurate and comprehensive records of underwriting activities Provide recommendations for approval or denial of loan and insurance applications Eligibility Criteria Bachelors degree in a related field (e.g., finance, business, or insurance) Minimum 1.5 year of experience as an Underwriter Commercial/ Credit/ Renewal/ Insurance domain Prior experience into Live Underwriting Strong analytical and decision-making skills Excellent attention to detail and accuracy Knowledge of insurance industry regulations and guidelines Effective communication and interpersonal skills Ability to work independently and as part of a team Knowledge of how insurance industry works in US preferred Flexible working in US Shifts Interview Process HR Screening Operations round Salary Discussion Benefits Quarterly Bonus Free Transportation (2-way cab provided round the clock) 5 days working Rotational shifts & Rotational week Offs Your Resume Is Your Gateway to Success. Send It Today WhatsApp – 91+ 8826179338

Order Management Sales Side 2+yrs 5.5 LPA 0-15 days Pune Contract lifecycle, creation, amendments, closure, renewal, order management lifecycle order creation & fulfillment, SAP, Shipping, Order creation & Cancellation Karishma.imaginators@gmail.com Required Candidate profile Contract lifecycle, creation, amendments, closure, renewal, order management lifecycle order creation & fulfillment, SAP, Shipping, Order creation & Cancellation Contract Credit, Contract Cancellation

This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication, deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Role & responsibilities You will be driving Annual Recurring Revenue (ARR) & Monthly Recurring Revenue (MRR) growth for Data Care Program (DIY Software) You will responsible for increasing the Life-Time Value of the Customer Managing Customer Life-cycle management after sales Create a system and process to identify customers who have high potential of churn, up-sell, and down-sell. Work with marketing to design and implement campaigns to educate our customers to minimize churn You will be responsible to increase the Average Revenue per User (ARPU) every year, thus increasing the net ARR growth. You will be responsible for setting & managing the Products on all our E-commerce platform. Key Skills Demonstrable evidence of ability to make things happen in a cross functional matrix environment Numerate and Articulate tell the story using data and vice versa Demonstrated experience building strong relationships with key internal and external stakeholders, with experience working cross-functionally to drive results Experience : Total 8 years or more experience with 5+ years of relevant experience, with demonstrated success leading in eCommerce ideally in an International Business environment Working knowledge of GA4 Qualification: Any Graduate with good Analytical & Technical bend of mind.