AVP - APAC KYC QA [T500-21730]

About Us:

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited:

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific.

About the Role:

KYC QA: Assistant Vice President

Assistant Vice President

Vice President: APAC KYC QA

: Bengaluru

Job Profile

Position details:

The person will be responsible for all evaluation of the quality of profiles in the GKYC space. The job entails, creating, maintaining, and enhancing communication on the changes to the different Branches in APAC & Lines of Defense to mitigate risk from a Financial Crime perspective. The person will also be responsible to Training, Assess and accredit new and existing staff on different uplifts to the QA requirements, Operating Manual and Requirement Catalogues.

This role will be reporting to the APAC KYC QA Lead within the GKYC function. In addition, this area will provide key support, both onshore & off-shore, GFCD Teams, LFCS, FCOA, including but not limited to, addressing policy related clarifications, driving quality improvement initiatives, developing and delivering a suite of Management Information for key stakeholders.

Key stakeholders in this role are Operational KYC countries and their leads, regional QC, Financial Crime (2nd line of Defense), Senior management, and all Audit functions. The individual will be a key Subject Matter Expert in Financial Crime Policy Training, supporting the Head of QA in coaching and developing KYC Analysts, QC Teams, SMEs to ensure the highest standards are maintained, processes are as efficient as possible and management information is effective. Driving forward, influencing change, recording changes., is therefore essential in this role.

Roles and Responsibilities:

In this role, you will be responsible for all aspects of financial crime Policy and procedural Implementation across MGS Business under GKYC. Creating, maintaining and enhancing the Financial Crime HUB training framework, with particular focus on recognizing and managing financial crime risks, including those associated with high-risk customers, products, services, transactions or delivery channels.

• Assist in creation of communication/ huddles / coaching / training materials that are aligned to Global and Regional Operating Manuals, policies, procedures and standards, and meet all applicable legal and regulatory requirements with the PAT.
• Monitoring regulatory developments, such as changes in the regulatory environment, which may impact the 1st Line of Defense function, and gearing up the teams to onboard the knowledge and deliver on job.
• Collaboration with 2LODs, to ensure the Communication / Training packs designed are aligned to KYC Operating Manuals, Procedures and Standards and internal processes.
• Take regular inputs from Quality Control MI decks, KYC Quality Forum to identify and analyze knowledge gaps.
• Create focused training programs for the QA team to help and address material and nonmaterial variances. Suggesting action plans, if any, resulting from internal and external KYC audits.
• The role of an AVP, will be to perform activities under the supervision of KYC QA Lead to ensure the KYC QA and helpdesk functions are running smoothly.
• Work with QA lead to ensure all the issues and challenges related to KYC QA are escalated to respective forums.
• Tracking with teams to ensure all KYC QA and helpdesk related operating manuals are updated timely.
• Managing the assessment of the quality of KYC files, to include (but not limited to) the completeness, accuracy and timeliness of source information, documentation as well as risk assessments and risk mitigation or risk acceptance narratives.
• Working with QA team members on ground zero to assessing the severity of QA review findings and reporting them appropriately.
• Escalation of any identified regulatory deficiencies or significant policy or procedural defects to management and Compliance. Making sure remediation is of variances are completed on time. Performing root cause and trend analysis and reporting to stakeholders.
• Working in a collaborative manner with stakeholders while maintaining and adhering high quality standards.
• Maintaining and updating of the Quality Assurance program to reflect changes in regulatory requirements or policy and procedural standards.
• Timely processing of reporting & administrative work-related requirements
• Keep abreast of developments in current trends and progress on money laundering, bribery and corruption and its prevention.
• Deputizing for the KYC QA Lead where required, on all 1st Line of Defense Trainings /Meetings, & MI related aspects.

Job Requirements:

• Assist the KYC QA Lead on compliance, operational risk controls in accordance with MUFG branches, regulatory standards and policies
• Be able to take ownership of CDD/KYC/AML controls and risk management, reviewing appropriate controls and checkpoints, periodical reviews of controls to address gaps in processes and assist in removal of inefficiencies to benefit the business and our customers.
• Be able to build relationship and partner with first line & second line of defense teams to ensure all client KYC records are compliant with regulatory standards with high quality.
• Excellent understanding of KYC, financial regulatory environment, and AML risk implications (E).
• 10 - 15 years of experience in KYC process& Anti Money Laundering with proficiency in various Entity types (E).
• 5+ years of team handling experience in leading teams delivering KYC Due Diligence for global banks with primary focus on risk-based approach is preferred (D).
• Sound knowledge of financial regulatory requirements (E).
• Excellent analytical skills, with the aptitude of independently performing complex or varied tasks, such as coordinating and analyzing large amounts of multifaceted data (E)
• Ability to interpret complex changes in regulatory guidelines and assess impact(D).
• Experience in project management and has been involved in building a new function/team (D)
• Excellent verbal and written communication skills, especially in writing operating manual, Job aid, policies and Procedure (E).
• Team player and ability to manage people and performance (E).
• Experience with managing stakeholder relationships within and outside of the local function/role (E)
• Knowledge of a wide variety financial crimes laws and regulations (E).
• Ability to work well under pressure with high degree of accuracy (E).
• Good understanding of MS office and proven skills in banking platforms(D).

What Additional skills are required:

• Minimum Qualification: Graduation in Commerce/Finance or equivalent would be essential (10+2+3)
• Flexibility to work in different shift timings
• Additional certification: ACAMS, ICA, IIBF KYC and other Financial Crime Certifications

Equal Opportunity Employer:

The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, color, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.