Audio Visual Technician

Company:

Location:

Job Type:

Designation:

Salary Bracket:

About Aruva

Aruva is a pioneering platform transforming India's Music & Performing Arts and Event Technology sectors. We specialize in providing comprehensive, subscription-based professional audio solutions, including top-tier equipment, seamless integration, and proactive Annual Maintenance Contracts (AMC). Our mission is to ensure flawless audio experiences for venues and events, empowering both clients and artists.

Job Summary

Aruva is seeking a highly skilled and dedicated AV Technician to join our growing Annual Maintenance Contract (AMC) team. The successful candidate will be responsible for the proactive maintenance, troubleshooting, and repair of audio-visual systems installed at our client venues under AMC. This role is crucial in ensuring the continuous, high-quality performance of our systems and maintaining strong client relationships through exceptional service delivery.

Key Responsibilities

• Preventive Maintenance:

  Conduct scheduled preventive maintenance checks on installed audio-visual equipment (e.g., speakers, amplifiers, mixers, microphones, projectors, screens, cabling) as per AMC agreements.

• Troubleshooting & Repair:

  Diagnose and resolve technical issues, faults, and malfunctions in AV systems efficiently and effectively, minimizing downtime for clients.

• System Optimization:

  Perform regular calibration and optimization of AV systems to ensure optimal sound and visual quality according to client requirements and industry standards.

• Client Support:

  Provide on-site technical support and guidance to clients, addressing their queries and ensuring their understanding of system operation.

• Documentation & Reporting:

  Maintain accurate records of all service visits, maintenance activities, repairs performed, and parts used. Generate detailed service reports for internal tracking and client communication.

• Inventory Management:

  Assist in managing the inventory of spare parts and tools, ensuring availability for timely repairs and maintenance.

• Installation Support (as needed):

  Provide support for new AV installations or system upgrades, ensuring proper integration and functionality.

• Adherence to Standards:

  Ensure all work is performed safely, efficiently, and in compliance with Aruva's quality standards and industry best practices.

• Collaboration:

  Work closely with the AMC team, project managers, and sales team to ensure seamless service delivery and client satisfaction.

Qualifications

• Education:

  Diploma or ITI certification in Electronics, Electrical Engineering, Audio Engineering, or a related technical field.

• Experience:

  Minimum of 2-4 years of hands-on experience as an AV Technician, with a strong focus on maintenance and troubleshooting of professional audio-visual systems. Experience in an AMC or service-oriented role is highly preferred.

Technical Skills:

• Proficient in diagnosing and repairing audio systems (mixers, amplifiers, speakers, microphones).
• Familiarity with various AV connectivity (XLR, TRS, HDMI, VGA, DVI, USB).
• Basic understanding of video systems (projectors, displays, switchers) is a plus.
• Ability to read and interpret technical diagrams and schematics.

• Problem-Solving:

  Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues under pressure.

• Communication:

  Excellent verbal and written communication skills in English and [Local Language, e.g., Hindi]. Ability to explain technical issues clearly to non-technical clients.

• Client-Focused:

  A strong commitment to customer service and client satisfaction.

• Work Ethic:

  Reliable, punctual, and able to work independently as well as part of a team.

• Mobility:

  Must possess a valid [Indian] driver's license and be willing to travel frequently to various client sites.

Preferred Qualifications

• Certifications in specific AV technologies (e.g., Dante, Extron, Crestron, Biamp).
• Experience with network-based AV systems.
• Basic knowledge of IT networking concepts.

What We Offer

• Opportunity to work with cutting-edge audio-visual technology.
• A dynamic and supportive work environment.
• Continuous learning and professional development opportunities.
• Competitive salary and benefits package.
• Be a part of a rapidly growing startup revolutionizing the industry.

How to Apply

Interested candidates are invited to submit their resume here on LinkedIn OR by sending a direct email to hr@aruva.in with the subject line "Application for AV Technician (AMC & Projects)".