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Audience Specialist

Audience Specialist

Cvent

3 - 4 years

0 Lacs

gurugram haryana india

Posted:2 days ago| Platform:

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Skills Required

support management marketing analytics crm segmentation data strategies salesforce automation design mapping engagement reports compliance testing targeting strategy personalization marketo eloqua tableau looker excel sql regulations communication collaboration saas governance ai

Work Mode

On-site

Job Type

Full Time

Job Description

Overview

We are seeking a detail-oriented Audience Specialist to support the creation, management, and execution of targeted account and contact segments for Cvent’s Hospitality Cloud. This role will collaborate with marketing, analytics, and sales teams to ensure campaigns reach the right audiences and deliver measurable impact. The position requires strong skills in CRM usage, segmentation, and data handling, with a willingness to learn advanced audience management practices.

In This Role, You Will

Assist in developing and executing audience segmentation strategies using CRM, firmographic, and behavioral data sources.

Support global product marketing and demand generation teams by building and activating target lists aligned with campaign objectives.
Maintain and enrich audience data in Salesforce, CDPs, and marketing automation platforms.
Contribute to the design and execution of contact strategies, ensuring accurate mapping of accounts and contacts.
Leverage analytics tools to monitor audience engagement and prepare regular performance reports (coverage, conversions, campaign results).
Ensure compliance with privacy laws (GDPR, CCPA, etc.) by following audience suppression and opt-out processes.
Participate in A/B testing and audience experiments to improve targeting and personalization.
Provide operational support to the Audience Manager and assist in implementing new audience practices.

Here's What You Need

Bachelor’s degree in marketing, Business, Data Analytics, or related field. MBA preferred

3-4 years of experience in audience management, CRM strategy, or data -driven marketing (B2B

preferred) preferably working in US/European markets.

Strong expertise in segmentation, targeting, personalization, and ABM (Account-Based

Marketing).

Proficient in Salesforce CRM and marketing automation platforms (Marketo, Eloqua, or similar).
Skilled in analytics tools (Google Analytics, Tableau/Looker) with intermediate Excel/SQL abilities.
Strong understanding of privacy regulations, global compliance frameworks, and audienc e

suppression best practices.

Excellent communication, collaboration, and stakeholder management skills, with the ability to

influence across departments and present insights to senior leadership.

Good To Have

Experience in B2B SaaS or events/hospitality industry.
Familiarity with advanced audience enrichment, identity resolution, and data governance

practices.

Proven ability to integrate AI-driven insights into segmentation and targeting strategies.
Experience working in global organizations with multi-market audience strategies.
Demonstrated ability to mentor or lead cross-functional initiatives and champion adoption of new

audience practices

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Audience Specialist