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10 - 16 years
1 - 3 Lacs
Gurgaon
Work from Office
Job Opportunity: Manager - Operations Location: Global On-site Options Available)IGT Solutions is seeking a highly skilled and experienced Manager of Operations to oversee and lead multiple client business operations in our Global Digital BPM Contact Center Services environment. As a key member of our leadership team, you will report directly to the Senior Manager Operations and manage a large team of 500-1000 FTEs across multiple business accounts. Key Responsibilities: Take ownership and responsibility for the P&L and overall Operations Management of 500+ FTE International Voice Customer Service Operations. Lead and drive both strategic and tactical operational direction for the operations...
Posted 6 months ago
7 - 10 years
32 Lacs
Gurugram
Work from Office
Responsible for End-to-End Life Cycle Management of employees Responsible for HR operations, Employee Engagement, enhancing staff performance, supporting employee development, communicating role expectations, running orientation/onboarding processes Required Candidate profile Expertise in End to end life cycle management & all human resources operations to ensure they are aligned with business goals. Skilled at Power Point, MS EXCEL, Data Analysis & Management Reports.
Posted 6 months ago
3 - 7 years
6 - 16 Lacs
Bengaluru
Work from Office
About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industrys first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally. Zeta Tachyon offers Rich digital-first cardholder experiences Native embeddable banking support Hyper-Personalization Policy Engine to launch segment-of-one card programs Web-based product configurato...
Posted 6 months ago
5.0 - 10.0 years
4 - 5 Lacs
ernakulam
Work from Office
Kerala's leading builders requires HR manager for their Cochin office. Role & responsibilities The potential candidate will be responsible for overseeing and managing all aspects of human resources within the organization. This includes recruitment, employee relations, performance management, training and development, compliance with labor laws, and implementing HR strategies that align with organizational objectives. The ideal candidate should have a strong background in retail HR, exceptional communication skills, and a passion for employee engagement and development. Preferred candidate profile Bachelors degree in Human Resources, Business Administration, or a related field; Masters degre...
Posted Date not available
8.0 - 13.0 years
7 - 11 Lacs
bengaluru
Work from Office
Operations Manager /Manager Operations BPO /BPO Operations Manager for Ecommerce Process 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT WFO-Bangalore Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile Hiring for Domestic BPO Must Know-English and Hindi 1 yr exp in ecommerce process
Posted Date not available
3.0 - 6.0 years
10 - 15 Lacs
bengaluru
Work from Office
Who We Are At Shaadi.com, were more than just a platform — we’re a people-powered movement creating real connections and lifelong stories . Behind the scenes, it’s our teams that bring the magic to life. We’re now looking for an HRBP who blends business thinking with big heart energy – someone who can shape culture, fuel performance, and make people feel truly seen. What You'll Do • Be the People Anchor – Own the full HR journey for Sales, CRM, and Service teams. From onboarding to offboarding, you’re the first call and the trusted voice. • Smooth Operator – Handle inductions, transfers, IJPs, grievances, exits – all with zero chaos and max empathy. • Performance Buff – Drive OKRs, PMS, and ...
Posted Date not available
4.0 - 7.0 years
6 - 7 Lacs
bengaluru
Work from Office
HDFC Life Insurance is looking for an ambitious and result driven HR Professional to join the team in Bangalore location . Kindly note that RWS of Kannada language is mandatory. The role as an Business HR will be far from one-dimensional. Incumbent shall undertake a wide range of HR tasks, like Talent Acquisition, Talent Development, Stakeholder Management, Employee Engagement & HR Service Delivery. Act as a single point of contact for employee queries on HR-related topics. The goal is to ensure the HR departments operations will be running smoothly and effectively to deliver maximum value to the organization as a whole: Planning and execution of end to end Talent acquisition activities of F...
Posted Date not available
5.0 - 10.0 years
7 - 13 Lacs
pune
Work from Office
Business HR Process Manager Roles and Responsibilities Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that company policies are adhered to, in the program Work closely with Business on calibration process for performance management system Understand employee pulse, escalate to appropriate levels & ensure end to end resolution Investigate and close any conduct related violation and take necessary disciplinary action wherever required Monitor & govern Performance Coaching & Improvement process for bottom performers in the program Carry out career and capability development programs for identified group of A-PM poo...
Posted Date not available
10.0 - 15.0 years
20 - 25 Lacs
ahmedabad
Work from Office
Desired Skills: Strong understanding of HR functions, including performance management, talent development, employee relations, and change management. Proficient in HRIS and data analysis with the ability to translate data insights into actionable strategies. Excellent interpersonal, negotiation, and conflict-resolution skills. Ability to work effectively with all levels of the organization and build strong, collaborative relationships Job Description: Employee Engagement Activities: Design and implement engagement programs, Monitor, and analyze engagement metrics Corporate Social Responsibility (CSR): Plan and execute CSR initiatives, Promote, and integrate CSR values Recognition and Reward...
Posted Date not available
5.0 - 10.0 years
0 - 0 Lacs
hyderabad
Work from Office
Shifts - US Saturday- Sunday off Assistant Manager-HRBP Job Description. Work Experience Requirements/Responsibilities Responsible for ensuring that all employment practices are handled in accordance with the local laws, including payroll and benefits, and disciplinary actions. Arranging Job Rotation and ensuring HR availability as per the business and organizational requirements Devising and implementing the company policies Job analysis, Competency mapping experience. Streamlining HR activities. Maintaining various HR related reports using excel and performing data & trends analysis Manage Appraisals, Promotions increments and Performance management cycle Assistance in organizing of get-to...
Posted Date not available
3.0 - 8.0 years
6 - 11 Lacs
pune
Work from Office
Job Title: Assistant Manager Insurance Process - Pune Location: Pune Experience Required: 7 to 15 Years/ 2 to 5 years as TL or AM Qualification: Bachelors Degree (Insurance certifications/designations preferred) Crescendo Global has partnered with a globally recognized leader in insurance brokerage, risk management, and consulting services, with a presence in multiple countries. About the Role We are seeking an experienced Assistant Manager to lead operations for an international insurance process, with a focus on UK pension services . The ideal candidate will have strong people management skills, hands-on UK pension, insurance/BFSI domain expertise, and experience in delivering high-quality...
Posted Date not available
8.0 - 12.0 years
6 - 8 Lacs
hosur
Work from Office
Roles and Responsibilities Manage end-to-end recruitment process, including job posting, candidate sourcing, interview scheduling, and onboarding new hires. Oversee payroll management, ensuring timely payment of salaries and benefits to employees. Ensure compliance with statutory regulations related to labor laws, social security contributions, and other relevant requirements. Develop and implement employee engagement strategies to improve morale, productivity, and retention rates. Handle employee grievances and resolve issues promptly through effective communication channels. Desired Candidate Profile 8-12 years of experience in Human Resources or Industrial Relations role. MBA/PGDM degree ...
Posted Date not available
2.0 - 4.0 years
5 - 5 Lacs
mysuru, belgaum
Work from Office
Location: Karnataka (handle74 branches) Role: Recruitment, onboarding, compliance, training, employee relations & Grievance Management. Skills: Kannada & English strong recruitment & compliance knowledge, travel is mandatory.
Posted Date not available
7.0 - 12.0 years
10 - 16 Lacs
bengaluru
Hybrid
We are hiring for an Assistant Manager/Deputy Manager role in Property and Casualty (P&C) Insurance Operations . This opportunity is ideal for professionals with deep domain expertise, international exposure, and a strong background in managing insurance operations teams. Location - Bengaluru. Your Future Employer - Join a globally recognized organization in the insurance space, known for operational excellence and a commitment to leadership development. Responsibilities - 1. Oversee day-to-day operations of Property and Casualty insurance processes, ensuring adherence to SLAs and quality benchmarks. 2. Lead service transition and onboarding initiatives for new insurance processes or clients...
Posted Date not available
3.0 - 8.0 years
1 - 5 Lacs
mumbai
Work from Office
About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to F...
Posted Date not available
2.0 - 7.0 years
4 - 5 Lacs
kolkata, bengaluru
Work from Office
Hello Jobseekers, As a Team Leader, you will be responsible for managing, coaching, and motivating a team of BPO agents. Your primary goal will be to drive team performance, ensure all service level agreements (SLAs) are met, and foster a positive and productive work environment. You will be a key player in the daily operations, helping your team succeed and grow professionally. Note : We are also hiring for Positions like, Manager operations, Assistant manager operations. Process Trainer, Quality Analyst. Experience into Ecommerce is mandatory. Interested candidates can connect @ 9569902470 (Fauzia) NOTE: - Fluency in English and Hindi Speaking is Mandatory. Please read the job description ...
Posted Date not available
5.0 - 10.0 years
5 - 7 Lacs
visakhapatnam
Work from Office
Greetings from WNS! We have an exciting opportunity for a skilled Assistant Manager - Operations to join our dynamic team at WNS . If you are experienced in Healthcare domain and are looking for a role that offers both challenges and growth, we want to hear from you! Job Title: Assistant Manager - Operations Company: WNS (Holdings) Limited Location: Visakhapatnam, India Employment Type: Full-time Job Description -Plan and manage workflow, SLAs, and productivity for ongoing and ad-hoc assignments -Monitor SOPs to ensure alignment with output quality -Conduct quality control reviews and ensure compliance with coding standards -Provide process insights and support continuous improvement -Delive...
Posted Date not available
3.0 - 7.0 years
2 - 7 Lacs
gandhinagar
Work from Office
ESSENTIAL DUTIES AND RESPONSIBILITIES Consult with line management and provide daily HR guidance Analyze trends and metrics with the HR department. Resolve complex employee relations issues and address grievances. Work closely with management and employees to improve work relationships, build morale and increase productivity and retention. Provide HR policy guidance Monitor and report on workforce and succession planning Identify training needs for teams and individuals. Evaluate training programs Suggest new HR strategies Building trusted relationships with senior stakeholders and leaders in the business Providing strategic and day-to-day leadership to drive the delivery of the business HR ...
Posted Date not available
14.0 - 20.0 years
35 - 60 Lacs
bengaluru
Hybrid
Strategy, Culture & Organizational Health Lead the long-term cultural vision of the organizationdesigning and implementing programs that bring our mission, values, and leadership principles to life. Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives, consulting key stakeholders, soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness. Oversee the execution of People practices, systems, programs, and policies by ensuring consistent application of policies and programs, comparing program results and performance to defined success measures and company objectives. Drive a high-performanc...
Posted Date not available
5.0 - 10.0 years
10 - 14 Lacs
pune
Work from Office
Role: Assistant Manager - HR (TA & Employee Relations) Location: Pune Shift timings: 5:30 PM to 2:30 AM Job Description At Fareportal, we create the technology that is driving innovation in the travel industry - one of the worlds fastest-growing sectors. Our employees are the core of our organization and together were revolutionizing the way people book travel. Our portfolio of brands including CheapOair and OneTravel receive over 100 million visitors annually and drive over $5 billion in annual revenue. In addition to competitive pay and benefits, generous time off, and frequent company-wide social events, Fareportal provides employees with an environment that nurtures diversity, creativity...
Posted Date not available
14.0 - 21.0 years
15 - 25 Lacs
navi mumbai, gurugram
Work from Office
Prefer experience in International Voice Process Should be working as an Sr. OM on papers for international process Well verse with operational matrix Excellent communication skills flexible working with rotational (US) shift
Posted Date not available
0.0 - 2.0 years
2 - 3 Lacs
navi mumbai
Work from Office
Role & responsibilities : Support HR initiatives aligned with business objectives. Partner with managers to address employee relations, engagement, and performance issues. Assist in talent acquisition, onboarding, and workforce planning. Maintain and update HR policies, processes, and employee records. Coordinate training programs and career development initiatives. Provide data-driven insights using HR metrics and analytics. Preferred candidate profile Bachelors degree in HR, Business Administration, or related field. 1–2 years of experience in HR generalist or business partner role. Strong interpersonal, communication, and problem-solving skills. Familiarity with HR systems and labor laws.
Posted Date not available
5.0 - 10.0 years
6 - 10 Lacs
gurugram
Work from Office
Roles and Responsibilities Manage day-to-day operations of the center, ensuring adherence to SLAs and KPIs. Develop and implement strategies to reduce shrinkage and attrition rates through effective employee engagement initiatives. Ensure seamless service delivery by managing escalations effectively and maintaining high levels of customer satisfaction. Collaborate with other departments (e.g., sales, marketing) to drive business growth. Desired Candidate Profile 5-10 years of experience in BPO Operations Management or Call Center Operations. Strong leadership skills with ability to manage teams effectively. Excellent communication skills for effective collaboration with stakeholders. Proven ...
Posted Date not available
5.0 - 10.0 years
5 - 9 Lacs
mumbai
Work from Office
Role Overview The HRBP Manager will serve as a strategic partner to business leaders, leading HR initiatives that align with organizational goals. This role requires balancing strategic advisory responsibilities with hands-on HR management, driving employee engagement, ensuring operational excellence, and supporting a high-performance culture. The HRBP Manager will oversee a team of HRBPs and collaborate closely with cross-functional stakeholders to deliver effective people strategies. Key Responsibilities 1. Strategic HR Leadership Partner with senior business leaders to align HR strategies with business objectives. Translate organizational goals into HR priorities and action plans. Serve a...
Posted Date not available
5.0 - 10.0 years
5 - 9 Lacs
mumbai
Work from Office
Role Overview The HRBP Manager will serve as a strategic partner to business leaders, leading HR initiatives that align with organizational goals. This role requires balancing strategic advisory responsibilities with hands-on HR management, driving employee engagement, ensuring operational excellence, and supporting a high-performance culture. The HRBP Manager will oversee a team of HRBPs and collaborate closely with cross-functional stakeholders to deliver effective people strategies. Key Responsibilities 1. Strategic HR Leadership Partner with senior business leaders to align HR strategies with business objectives. Translate organizational goals into HR priorities and action plans. Serve a...
Posted Date not available
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