Posted:None|
Platform:
Work from Office
Full Time
-Plan and manage workflow, SLAs, and productivity for ongoing and ad-hoc assignments
-Monitor SOPs to ensure alignment with output quality
-Conduct quality control reviews and ensure compliance with coding standards
-Provide process insights and support continuous improvement
-Deliver training sessions and resolve team queries
-Perform ad-hoc research and analysis as needed
-Support team performance, attendance, and development through structured management practices.
WNS Holdings
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