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2.0 - 6.0 years
2 - 5 Lacs
Durgapur
Work from Office
Roles and Responsibilities Should have skills in Excel. Day to day MIS follow up. Prepare the report & handle the operation related query with TAT. Will take responsibility of handling front desk (Reception) . Query - Inbound Calls Resolve the issues and escalated issues by interacting with concerned in HO and informing to clients. Client Master Changes data updation (CMC).
Posted 6 days ago
2.0 - 4.0 years
1 - 2 Lacs
Kolkata
Work from Office
Depot level inventory monitoring Comprehensive report for RP business GIT tracking report Daily factory stock report(semi-finished & finished) Stock out/Sales loss report Invoice to Dispatch TAT performance Dispatch to Delivery TAT performance Track factory-wise production & dispatch status of the critical SKUs are per coverage report Proficiency in data management tools like Excel Strong analytical skills. Good Communicating abilities.
Posted 1 week ago
7.0 - 12.0 years
0 - 0 Lacs
Bengaluru
Work from Office
Role & responsibilities Plans and organizes daily activities related to production and operations. Measures productivity by analysing performance data, financial data, and activity reports. Coordinates with other support departments such as human resources, finance, and to ensure successful production operations. Determines labour needs to meet production goals. Assists with budget preparation for operations unit. Coordinates with marketing and sales departments to determine pricing, timing, and number of sales promotions, and products to be sold. Assists with, or prepares and updates, organizations operations manual and policies. Performs other related duties as required. Required Skills/Abilities: Excellent managerial and supervisory skills. Extensive knowledge of operations and production management. Ability to interpret financial data as needed to set production goals. Excellent organizational skills and attention to detail. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite or similar software.
Posted 1 week ago
3.0 - 5.0 years
3 - 8 Lacs
Pune, Chennai, Mumbai (All Areas)
Work from Office
Minimum Mandatory Skill Set Knowledge of Processing of claims, quality check and adherence to TAT, computer skills, excel. Candidate should be open to work in 24X7X365 shifts Brief Job Profile Claims adjudication, Fraud and leakage control, Client/provider feedback, Team training and retention, Investigation Desired Competencies/ Skill Set MS Excel and MIS skills, Candidate having work experience of claim processing, Investigation, computer skills. Preferred Industry Health Insurance, TPA, Hospitals, Healthcare
Posted 1 week ago
3.0 - 5.0 years
3 - 8 Lacs
Kolkata, Ahmedabad, Greater Noida
Work from Office
Minimum Mandatory Skill Set Knowledge of Processing of claims, quality check and adherence to TAT, computer skills, excel. Candidate should be open to work in 24X7X365 shifts Brief Job Profile Claims adjudication, Fraud and leakage control, Client/provider feedback, Team training and retention, Investigation Desired Competencies/ Skill Set MS Excel and MIS skills, Candidate having work experience of claim processing, Investigation, computer skills. Preferred Industry Health Insurance, TPA, Hospitals, Healthcare
Posted 1 week ago
5.0 - 10.0 years
10 - 20 Lacs
Madurai, Chennai
Work from Office
Role & responsibilities 1. Operational & Technical Management: Manage and supervise valuation assignments across real estate, plant & machinery, and other asset classes. Ensure accuracy, quality, and compliance of valuation reports with applicable standards. Review and sign-off reports before client submission. Maintain TAT (Turnaround Time) and service-level agreements. 2. Team Leadership & Development: Lead, mentor, and manage a team of valuation professionals and support staff. Conduct regular training, knowledge-sharing sessions, and performance reviews. Allocate resources and assignments efficiently to ensure balanced workloads. 3. Business Development & Client Management: Build and maintain relationships with banks, NBFCs, legal firms, corporates, and developers. Drive branch revenue through new business acquisition and cross-selling. Handle client escalations and ensure high client satisfaction. 4. Complience & Risk Management: Ensure adherence to internal policies, regulatory guidelines (e.g., RBI, SEBI), and professional standards. Implement risk mitigation measures related to valuations and reporting. 5. Reporting & Coordination: Provide regular MIS and operational reports to the Accounts management. Coordinate with cross-functional departments. Location: This role is based in Tamil Nadu (Chennai/ Madurai). Salary: No bar for the right candidate Qualification & Education: 1. Bachelors/Masters Degree in Civil Engineering, Architecture, Valuation, or related field. 2. Minimum 5- 15 years of experience in the valuation industry with at least 5 years in a leadership/managerial role. 3. Strong understanding of valuation methodologies, property markets, and regulatory frameworks. 4. Demonstrated leadership and managerial skills with the ability to inspire and motivate a team. 5. Excellent analytical skills and attention to detail. Preferred candidate profile 1. Lead and manage the technical valuation operations within the designated zone. 2. Oversee the appraisal and assessment of retail properties and property mortgage. 3. Ensure compliance with regulatory standards and company policies. 4. Train and evaluate the proficiency levels of the team on a regular basis. 5. Maintain TAT targets for the technical evaluation process. 6. Collaborate with senior management to develop and implement strategic initiatives. 7. Conduct quality assurance reviews to maintain high standards of valuation accuracy. 8. Maintain an MIS related to the technical evaluation. 9. Handle complex valuation cases and provide recommendations as necessary. 10. Monitor handling of fraud cases on the technical front i.e. identification, handling, reporting and facilitating closure as per the action decided. 11. Stay updated with industry trends and changes in valuation methodologies. Perks and benefits As per industry norms Contact Person Interested candidates may reach out to Mr. Avinash Anand and send their CVs along with a cover letter to hr.formulaic@gmail.com
Posted 2 weeks ago
8.0 - 13.0 years
6 - 14 Lacs
Kolkata
Work from Office
1 yr exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Call/Whatapp o@ SRI 8851792136/Neha 8287267407
Posted 2 weeks ago
9.0 - 14.0 years
6 - 15 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Operations Manager International Telecom Sales -Customer support process 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Call/Whatapp cv to Amit 8851792136/Neha 8287267407 Required Candidate profile WFO Gurugram ONLY- APPLY IF CAN RELOCATE
Posted 2 weeks ago
6 - 11 years
4 - 9 Lacs
Pune, Delhi / NCR, Mumbai (All Areas)
Work from Office
Job Title: Senior Manager Underwriting Location: Mumbai Experience Required: 6 – 8 Years Function: Operations / Underwriting Qualification: Graduate (Postgraduate preferred) Role Summary We are seeking an experienced underwriting professional to lead and manage the distribution function within the underwriting department. The role demands strong expertise in risk assessment, turnaround time (TAT) adherence, sales support, complaint resolution, and cross-functional collaboration to ensure high-quality underwriting service delivery. Key Responsibilities Underwriting Leadership : Oversee end-to-end underwriting for new business and policy revival cases, ensuring accuracy, risk management, and timely decision-making. TAT & Quality Control : Monitor and enforce turnaround time and quality metrics for underwriting cases in alignment with service level agreements (SLAs). Productivity & KPIs : Drive performance for self and team against defined productivity and quality KPIs. Process Management : Contribute to process improvements, automation initiatives, and efficiency gains through system enhancements (e.g., Life Asia). Complaint & Query Resolution : Address and resolve complaints from internal stakeholders (e.g., sales teams) and external partners (e.g., banks, distribution partners) proactively. Sales Support : Manage underwriting query inboxes to support sales queries and ensure effective communication with distribution teams. System Implementation & Testing : Participate in UAT, BRS review, and other system enhancement activities related to underwriting platforms. Team Training & Development : Provide coaching, mentoring, and knowledge transfer to team members, enabling skill development and adherence to underwriting standards. Data Analysis & Reporting : Leverage data to identify trends, support decision-making, and drive operational efficiency. Collaboration : Coordinate with branch operations and sales teams to ensure seamless execution of underwriting and service processes. Preferred Skills & Competencies Strong leadership and team management experience. In-depth knowledge of life insurance underwriting processes and risk assessment. Familiarity with underwriting platforms, particularly Life Asia . Proficient in data management , reporting, and root cause analysis. Experience in sales collaboration , service delivery, and stakeholder management. Exposure to project management and automation initiatives . Excellent communication and interpersonal skills . Ability to handle complaints and queries with professionalism and responsiveness. Process-driven with attention to detail and quality.
Posted 1 month ago
8 - 13 years
5 - 10 Lacs
Hyderabad
Work from Office
Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Amit 8851792136/Neha 8287267407
Posted 2 months ago
8 - 13 years
5 - 11 Lacs
Bengaluru
Work from Office
Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Amit 8851792136/Neha 8287267407
Posted 2 months ago
6 - 10 years
15 - 20 Lacs
Bengaluru
Work from Office
The Company Our client is one of the countrys new-age success stories that has gone from incubation to successfully establishing a premium brand, navigated a highly successful IPO and is today one of the fastest growing companies in the service sector. One of their key growth verticals offers bespoke services to busy professionals and high net-worth individuals. The vertical specializes in streamlining everyday tasks, enhancing experiences, and delivering convenience through personalized solutions. Their service portfolio spans various areas. The Job They are currently seeking to identify experienced and highly motivated professionals who can fuel the growth of the business with excellent operational understanding and service delivery. We are seeking to identify a specialist for managing operations. You will be responsible for managing a team of operations leads, providing them with feedback and training, reviewing operations processes to suggest improvements, ensuring the lowest possible Turnaround Time (TAT), and managing vendors by providing consistent feedback and escalating issues. This position will be based at the companys corporate office in Bangalore. Key roles and responsibilities include: - Manage team of operations leads. Provide feedback and training to operations leads. Review operations processes and suggest improvements. Ensure lowest possible TAT Provide vendor team consistent feedback on quality of vendors. Escalate any vendor related issues to vendor team immediately. Keeping process TAT within agreed SLA. Escalate vendor issues promptly to the vendor management team. Your Profile 5+ years of experience in specialized fields such as travel, gifting, food, logistics Experience in managing teams Familiarity with vendor management Familiarity with secretarial processes. This is an exciting opportunity to work with a top-tier brand that values innovation, customer excellence, and a culture of empowerment—offering a dynamic environment for professionals to thrive. The company offers excellent career prospects and compensation including ESOPs
Posted 2 months ago
2 - 7 years
5 - 8 Lacs
Mumbai, Bengaluru
Work from Office
Affordable housing loan gram panchayat and Gautham property knowledge must. • Visiting business premise, property of customer at the time of PD in HL/Lap • Ability to understand customer business and requirement from their perspective Required Candidate profile Male Graduate with 2 - 5 years’ experience underwriting and sanction of home loan/LAP Understanding credit worthiness of customers observation & findings of PD gram panchayat and Gautham property
Posted 2 months ago
0 - 2 years
2 - 2 Lacs
Ahmedabad, Noida, Mumbai (All Areas)
Work from Office
Role & responsibilities Generic job profile includes document processing, data entry process, maintaining trackers, escalate issues as required within organization and follow up to ensure timely resolution. Working knowledge of MS Excel with data entry speed and accuracy, ability to communicate in English and Hindi effectively, Insurance / Health Insurance Knowledge. Should be open to shift duties. Computer Operations, Computer proficiency, MS Excel, Communication in English & Hindi, Open to work in shifts Preferred candidate profile Health Insurance/ Healthcare/ TPA/ BFSI 6 Months 1 Year of experience in investigation (Backend)
Posted 2 months ago
3 - 7 years
3 - 6 Lacs
Bengaluru
Work from Office
Sales targets achievement, Floor Management, Inventory Management, Client Servicing and Customer relations.
Posted 3 months ago
3 - 5 years
2 - 2 Lacs
Mumbai Suburbs, Mumbai, Mumbai (All Areas)
Work from Office
Role Title- Scientific officer Working with- HOD, COL What the role entails Key accountabilities/ responsibilities Routine maintenance of equipment as defined in SOP. Quality Control procedures as defined in SOP. Specimen processing as per defined SOPs. Completion of allocated test protocol within TAT. Storage of samples before and after investigations performed. Maintaining turn around time. Documentation of Daily QC / Maintenance etc. Regular preview of SOPs (Read & Understood). Follow biomedical waste disposal procedures as per guidelines. Following the safety guidelines strictly as per norms. What we are looking for in you Candidate with prior work experience into pathology is preferred. Excellent people management, communication and analytical skill. Good administration and department handling Skills. What we promise to you- A strong growth prospective. Role Demands (travel)- Travelling not involve Location- Mumbai Education Requirement Essential- Bsc / MSc/DMLT Experience- 5 + years Stakeholder interfaces- All Departments in Metropolis
Posted 3 months ago
5 - 8 years
6 - 8 Lacs
Noida
Work from Office
We are seeking a highly motivated individual with exceptional communication and interpersonal skills to join our team. This role requires a strong analytical mindset, the ability to effectively manage stakeholders, and a proactive approach to handling escalations. The ideal candidate will have a passion for the real estate market and a proven track record of conducting thorough research and delivering accurate, high-quality results. Key Responsibilities: Conduct comprehensive primary research on real estate projects across India, utilizing various methods such as online research, phone calls, and email correspondence. Collect, validate, and authenticate project information from diverse sources, ensuring accuracy and completeness. Develop and proofread compelling content for project pages on our portal, maintaining consistent quality and brand voice. Effectively communicate and coordinate with internal and external clients (stakeholders) through email and chat, addressing inquiries and resolving issues promptly. Proactively manage and resolve escalations, ensuring timely and satisfactory outcomes. Adhere to established Service Level Agreements (SLAs), Turnaround Times (TATs), and Standard Operating Procedures (SOPs). Contribute to the continuous improvement of research processes and quality control measures. Required Skills and Qualifications: Good understanding of the real estate market. Excellent verbal and written communication skills, with the ability to clearly and concisely convey information to diverse audiences. Strong analytical and problem-solving skills, with a keen attention to detail. Proven ability to manage stakeholders effectively, building strong relationships and fostering collaboration. Experience in conflict management and handling escalations in a professional and efficient manner. Familiarity with quality check processes. Prior experience working with a ticket handling system is preferred. Preferred Skills (Added Advantages): Proficiency in Excel automation using Python or Macros. Experience with website scraping using Python.
Posted 3 months ago
3 - 8 years
3 - 6 Lacs
Nagpur
Work from Office
Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.
Posted 3 months ago
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