Assistant Manager - UK Pension Process - Pune

Job Title:

Experience Required:

Crescendo Global has partnered with a globally recognized leader in insurance brokerage, risk management, and consulting services, with a presence in multiple countries.

About the Role

Key Responsibilities

• Lead, mentor, and manage a high-performing team, ensuring delivery against SLAs and quality benchmarks.
• Oversee UK pension process operations, ensuring compliance with regulatory and client requirements.
• Drive operational efficiency through shrinkage and attrition management initiatives.
• Manage service transitions and onboarding in collaboration with onshore stakeholders.
• Prepare forecasts, reports, and process improvement plans for senior management.
• Collaborate with cross-functional teams to meet operational and business goals.

Preferred Skills & Experience

• 25 years in a people management role (Assistant Manager/Team Lead) with at least 1.8+ years of direct team handling experience.
• Proven experience in UK pension processes within an international operations setup.
• Onshore travel experience preferred.
• Strong stakeholder management, analytical, and problem-solving skills.

Whats in it for You?

• Opportunity to work with a

  global leader

  in insurance and risk management.
• Exposure to

  international clients

  and UK pension operations.
• A

  collaborative, growth-oriented work environment

  with learning and development opportunities.
• Competitive salary package with performance-based rewards.
• Platform to showcase leadership skills and influence operational excellence on a global scale.

Reach US:

paced, customer-first brand and lead impactful retail experiences.

Apply now!

confidential discussion.

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