106 Uk Pension Jobs

Barclays hiring for U.K Voice Process (Personal Banker) Location : Pune / Noida Ctc upto 8,50,000 Call Kabir 8779897221 We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

We are hiring for the below open role, please go through the below job description for the same: Job Description: Manage operations across Life & Pension sub-processes including PRSA, ARF, S&I, Claims, and Servicing. - Lead domain-specific Centers of Excellence (CoEs) for New Business and Servicing . - Ensure process adherence, SOP compliance, and quality assurance across delivery teams. - Drive training, knowledge management, and SME development using GenAI tools (e.g., dC.iKnow, dC.iGenie). - Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness. - Support transition activities including KT, ramp-up, and monitored production. - Implement process improvements and automation opportunities to enhance efficiency. Qualifications & Experience -8 + years in insurance operations with domain specialization in Life & Pensions. - Experience in managing teams across multiple locations and process areas. - Strong understanding of Irish regulatory landscape and insurance product lifecycle. - Exposure to transformation tools and automation platforms. - Experience in training, SOP development, and compliance audits. Skills - Domain expertise in Life & Pension operations - People and process management - Quality and compliance orientation - Strong analytical and communication skills Interested candidates can share their updated resume on the below email ID: Garima-si@hcltech.com

Role Purpose The purpose of the role is to provide effective Benefits support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks

Were Hiring – Executive – Insurance (UK Pensions) Location: Pune – (Work from Office) Process: UK Pensions – Defined Benefits (DB) & Defined Contribution (DC) Salary: Up to 7LPA Shift: UK Shifts (12 PM – 12 AM, any 9-hour shift) | Week Off: Any 2 days Requirements: Minimum 3 years of experience in UK Pensions – DB & DC schemes In-depth knowledge of UK pension processes, legislation, and scheme types Proficient in MS Excel & pension administration tools Strong attention to detail, numerical accuracy, and ability to work under deadlines Key Responsibilities: Administer & manage UK DB and DC pension schemes Process scheme events: joiners, leavers, retirements, transfers, deaths Perform accurate benefit calculations and reconciliations Liaise with UK-based clients & stakeholders to resolve queries Ensure compliance with UK pension regulations and maintain accurate records. To apply connect with us on 8291999533 Bhumika Patil

What would you do? Tower: UK Life and Pensions- Management Requirement Results-driven operations professional with over 8 years of experience in the UK Life, Pensions and Investment domain, specializing in Policy Administration. Proven ability to manage end-to-end service delivery, lead high-performing teams, and drive operational improvements. Candidates with equivalent experience in U.S. retirement services will also be considered. What are we looking for? Skillset: Bachelor s degree in any discipline. • Experience in Life and Pensions Services, with a proven track record of successfully managing and leading teams. • Strong leadership skills, with the ability to motivate and inspire team members. • Excellent communication skills, both written and verbal, with the ability to effectively present complex information to a range of audiences • Strong analytical and problem-solving skills, with the ability to identify and resolve operational issues. • Knowledge of operational best practices, including quality control, performance management, and process improvement. • Proficient in MS Office applications Word, Excel & PowerPoint • Strong organizational skills, with the ability to manage multiple projects and priorities simultaneously. • Ability to work independently and as part of a team, with a strong commitment to collaboration and teamwork. Key Skills and Experience: • Policy Administration Expertise: Strong background in managing complex processes within the UK Life and Pensions sector, ensuring accurate and timely administration of insurance policies. • People Management: Over 5 years of experience leading teams of 2030 professionals, with a focus on performance management, team engagement, and fostering a culture of accountability and continuous improvement. • Process Transition & Remote Delivery: Hands-on experience with remote process transitions, including planning, execution, and stabilization, while maintaining delivery excellence. • Operational Reporting & Metrics: Proficient in managing and analyzing key process metrics such as SLA adherence, Turnaround Time (TAT), Quality, Average Handling Time (AHT), Not in Good Order (NIGO), and Root Cause Analysis (RCA). • Leadership in Critical Situations: Demonstrated ability to lead teams through challenging scenarios, ensuring business continuity, staff motivation, and consistent service quality. • Process Improvement & Controls: Skilled in identifying process gaps and implementing enhancements to optimize performance, strengthen controls, and improve reporting accuracy. Roles and Responsibilities: • Team Leadership & Performance Management: Lead and manage a team of operations professionals by assigning tasks, tracking progress, providing real-time coaching and feedback, and conducting performance evaluations to drive individual and team success. • Process Oversight & Calibration: Leverage domain expertise to assess team output, support process calibrations, and ensure consistent application of best practices across operations. • Training & Compliance: Supervise and train team members to ensure adherence to organizational policies, procedures, and quality standards. Monitor compliance with internal controls and external regulations. • Customer Relationship Management: Act as a primary point of contact for escalated issues. Resolve complex customer queries efficiently, ensuring a high level of satisfaction and relationship retention. • Regulatory Adherence: Ensure all operational activities comply with applicable legal, regulatory, and contractual requirements, minimizing risk and supporting audit readiness. • Reporting & Continuous Improvement: Prepare and deliver reports and presentations on key performance metrics, operational trends, and improvement opportunities. Recommend and implement solutions to enhance efficiency, accuracy, and service delivery. • Cross-Functional Collaboration: Work closely with departments such as Quality, Training, HR, IT, and Compliance to ensure seamless integration of operations with broader business objectives and functions. Any Graduation

Wealth Management is seeking candidates for the following position based in their GGN / Pune /Mumbai We will count on you to: Administration of retirement pension benefits Daily Work Management and processing Internal audit of the transactions Providing timely updates to SME/AM Driving Process improvements Written and verbal communication with onshore business partners • Ensuring compliance of all internal and client policies What you need to have? Graduate with minimum 1 years overall experience Knowledge of Superannuation domain or defined contributions / defined benefits preferred Good command on MS Office applications (MS-Excel, MS-Word) E-mailbox management skills preferred. Problem solving and analytical mindset. Ability to multitask, self-starter, supportive to change management. Good understanding of legislative and procedural changes What is in it for you? Medical insurance, personal accident insurance, group term life insurance from the day you join us Shared Transport (Provided the address falls in service zone) What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Adaptable communicator, facilitator and problem solver High attention to detail Ability to multi-task and prioritize time effectively

Exp- 2-7 yrs Exp- UK Pensions,UK Policy Admin,UK Defined Benefits,UK Defined Contribution UK SHIFT WFO Salary goes upto 15lpa ...depends on last drawn salary Shristi Gupta 8800967949 shristiguptaimaginators@gmail.com

Job Title:- UK Pension/ UK Defined Benefits- SME/Lead/AM/Manager Location- Noida Role Overview We are seeking experienced professionals to join our UK Pensions team. The role involves handling UK pensions and policy administration, ensuring compliance with FCA, HMRC, and The Pensions Regulator (TPR), while delivering accurate and timely pension services to clients and members. Key Responsibilities Administer UK pension schemes (Defined Benefits, Defined Contributions, Workplace Pensions, SIPPs, PPPs, SSAS, FSAVC, Drawdown, ISA). Process policy administration tasks including state pension/life plan changes, payments, agent changes, and ownership updates. Manage tax and compliance documentation such as P60, P45 and ensure adherence to FCA, HMRC, TPR regulations. Provide accurate benefit calculations and respond to member queries effectively. Ensure smooth processing of changes, withdrawals, and transfers in line with UK pension regulations. Work collaboratively with internal teams and maintain high service quality in a UK shift environment Required skill 3-15+ years of experience in UK Pensions and Policy Administration . Strong knowledge of Defined Benefits, Defined Contributions, FCA, HMRC, and TPR. Hands-on experience in managing SIPP, PPP, SSAS, Drawdown, FSAVC, ISA, and workplace pensions. Experience handling state pension/life plan changes, payments, P60, P45, ownership changes . Excellent communication and analytical skills. If interested please share your resume to subashini@gojobs.biz or WhatsApp to 9363485244

Exp- 2-7 yrs Exp- UK Pensions,UK Policy Admin,UK Defined Benefits,UK Defined Contribution UK SHIFT WFO shweta-9999309521 shwetaa.imaginators@gmail.com

Exp - Pack 1 yr- upto 5.9L 3 yr- upto 7.8L 5yr- upto 11L 7+ yr - upto 17.4L Need Exp: UK pensions, UK policy administration, UK workplace pension Grad UK shift Excellent communication skills DM- yashika.imaginator@gmail.com / 7289094130 Required Candidate profile UK defined benefits, UK defined contributions, FCA, HMRC, TRP, SIPP, PPP, SSAS, drawdown, FSAVC, UK/State pension/ life plane changes and payment/ agent change and ownership, P60 & P45 & ISA

We are hiring for TOP MNC for UK Pension support. Skills- Experience in - UK pensions, UK policy administration, UK workplace pension, UK defined benefits, UK defined contributions, FCA, HMRC, TRP, SIPP, PPP, SSAS, drawdown, FSAVC, UK/ People Management Experience is must/strong analytical and problem-solving capabilities/Recognized for successfully transitioning and streamlining complex processes/Client Management/ Process Excellence/ policy administration/ SLA Management/ Process Efficiencies/State pension/ life plane changes and payment/ agent change and ownership, P60 & P45 & ISA. Location - Noida. Shift- UK Please Note- Need to be flexible work from office all 5 Days. Experience of experience and salary: 3- 8 Years, Analyst (SME)- 4.5LPA- 7.8 LPA , Must have experience in UK Pensions. 6- 9 Years, Sr Analyst (Team Lead)- 6LPA- 11 LPA , Must have 1+ years of experience as people management on paper. 8- 12 Years, Ops Specialist (Assistant Manager)- 9LPA - 16LPA, must have 2+ years of experience as people management on paper. Notice Period - Immediate - 30 Days max. Qualification- Graduate and postgraduate Skills Required 1- 3 years - 12 years of experience in UK Pensions background. 2- UK pensions, UK policy administration, UK workplace pension, UK defined benefits, UK defined contributions, FCA, HMRC, TRP, SIPP, PPP, SSAS, drawdown, FSAVC, UK/ People Management Experience is must/strong analytical and problem-solving capabilities/Recognized for successfully transitioning and streamlining complex processes/Client Management/ Process Excellence/ policy administration/ SLA Management/ Process Efficiencies/State pension/ life plane changes and payment/ agent change and ownership, P60 & P45 & ISA/Excellent Communication Skills/Work from office/ UK shift 3- Excellent communication skills. 4- Must have strong people management skills. 5- CSAT, Attrition Management, Shrinkage Management, Stakeholder & Client Management Interested candidates please share resume on below details Share CV on: Amzad@inspirationmanpower.co.in Call to: Amzad Ali - 9900024952

If you are 2025 passed-out and wish to make your career in UK Pension with one of the global financial org, and flexible with UK shifts (12pm - 10pm), you have excellent communication skills...whatsapp your resume to 9619739607 (Pls don't call) Required Candidate profile Only Pune based candidates may apply...

Requirements: Strong experience in UK pensions, UK workplace pensions, FCA, HMRC, TRP, SIPP, SSAS, drawdown, FSAVC, policy admin, or cash management Excellent communication & documentation skills Background in insurance, premium collection, payment processing, reconciliation, or account servicing Experience in transitions, SLA management, process excellence is a plus (for senior roles) People Management (for CL-09) Must be comfortable with UK shifts and working from office Contact Information (for Applications or Referrals): Email: sarthak@markmakers.in pranav@markmakers.co.in mohit@markmakers.co.in WhatsApp / Phone (Optional): +91-9711143040 +91-9625223228 +91-9599777266

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

Job Description HIRING ALERT UK Pensions (Backend Process) Role: Backend UK Pensions Location : Magarpatta, Pune Shift : Fixed UK Shifts (as per process requirement) Working Days : 5 Days (rotational off) Transport: Both way cab facility provided Salary Packages: Graduate Freshers 4.5 LPA Graduate with minimum 6Months -1 Year of BPO experience 6.5 LPA Roles and Responsibilities Handle UK pension queries from clients via email and phone calls. Process customer requests, resolve issues, and provide accurate information on UK pension schemes. Work closely with internal teams to ensure seamless communication and efficient issue resolution. Maintain accurate records of client interactions, updates, and case notes. Meet performance targets set by the organization Eligibility & Requirements: *Excellent Communication & Typing skills *Clean UAN history ( No absconded candidates will be considered) *Minimum Credit Score: 600 Interested Candidates can call or share their updated CV: Contact Person: Akanksha 89568 22344 Reference Are Highly Appreciated

Aptia is currently seeking a highly motivated and experienced professional to join our team. You will be responsible for owning the end-to-end delivery process for our clients, ensuring that all aspects of our services are delivered efficiently and effectively. What can you expect? Becoming a part of a high-performance team. Gaining strong domain knowledge and becoming a specialist in the Pension Administration Business. Taking complete ownership of end-to-end delivery and client ownership. Contributing to making a positive difference to the lives of the end customers and exceeding client expectations through strong operational rigor and delivery. Being bold in thinking and bringing innovative solutions to any barriers faced. Key Responsibilities Analyse and work with large amount of data and performing relevant tasks required for periodic plan management tasks and issuing member communications. Manage and oversee the entire delivery process, from initial client consultation to final delivery and follow-up. Coordinate with various departments to ensure that all client requirements are met and that projects are delivered on time. Serve as the primary point of contact for clients, maintaining strong relationships and ensuring high levels of satisfaction. Identify opportunities for process improvement and implement strategies to enhance delivery efficiency and quality. Monitor project progress and provide effective and accurate reporting of key metrics Handle any issues or challenges that arise during the delivery process, working closely with clients and teams to resolve them promptly. Ensuring that all compliance and regulatory requirements are met and maintained. As part of your day-to-day responsibilities, you will be working on tasks that cater for managing pension funds and communicating with various stakeholders through a combination of letters/ email channels; ensuring all aspects of a clients queries are resolved. Through the first 3-6 months, you will be provided adequate training and will be actively supported by your peers to help understand the ways of working. What is in it for you? The company provides Group Medical Cover coverage to colleagues and their dependent family members. Colleagues are also eligible for 10 Public holidays along with 18 earned leaves, 7 sick leaves, and 8 casual leaves in a calendar year. *Leave policies change based on base location. Blended work profile A blend of work from home and office opportunities in line with the business approved policies A dynamic business environment with immense learning opportunities within this niche domain. Quick thinking and decision making will be put to test each day. Qualifications: Strong command of MS Office tools (especially MS-Excel, MS-Word, Outlook). (Must have) Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and team members. Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously. A problem-solving mindset, with the ability to think critically and provide effective solutions. A degree in business administration, management, or a related field. Your candidature will stand out if: Strong analytical and problem-solving skills Ability to work with large quantities of data Strong ability to plan and manage numerous processes, people and priorities simultaneously Proven experience in a similar role, with a strong focus on client delivery and project management. A great place to work. Were an ambitious company with an enthusiasm for innovation, specialism, and collaboration.

Capita Hiring in Bulk: UK Pensions Specialist, Pune Immediate Joiners & on Notice Candidates Welcome | Work from Office Capita is a leading UK-based outsourcing and professional services company. We are expanding our UK Pensions team in Pune and hiring experienced professionals in bulk. Role : UK Pensions Specialist Location : Magarpatta SEZ, Pune Type : Full-time, Permanent Shift : UK Shifts (Monday to Friday) Weekends Off : Saturday & Sunday Mode : Work from Office Transport : Two-way cab provided Eligibility Criteria Education : Graduate (Any stream) and Graduate with Finance Background Experience : Fresher with Finance Background or Minimum 2 years in Defined Benefit (DB) & Defined Contribution (DC) pension schemes Skills : Strong understanding of UK pension processes Excellent communication and analytical skills Ability to work in a fast-paced, detail-oriented environment How to Apply Email your resume to : Georgemerlic.pinto@capita.com Chaitanya.Deshmukh2@capita.com Walk-In Interviews : Time : 11:30 AM to 4:00 PM (Monday to Friday) Venue : Entry from SEZ Material Gate - B-1, SEZ Building, Behind Tower No. 8, Magarpatta, Pune Walk in for immediate consideration!

Role & responsibilities : Possess working knowledge and experience in managing UK Pensions back-office employees, with a solid understanding of internal service level agreements (SLAs) and expertise in defined benefit (DB) pension schemes. Demonstrate proven experience in managing relationships with both internal and external stakeholders. Exhibit leadership and management skills, including handling employee relations (ER) issues, and applying core disciplines such as motivation, planning, and change management. Collaborate with team members to meet customer needs in a responsive and efficient manner. Provide coaching, mentoring, and development to others, offering guidance and support to help individuals grow professionally. Create comprehensive, well-structured, and insightful reports, showcasing experience in report writing. Utilize strong project management skills to understand and interpret project plans, prioritize tasks, evaluate and track progress, manage project deliverables, and support teams through change. Interpret statistics and drive improvements with data analysis skills. Communicate effectively, both verbally and in writing, managing conflicting relationships and adapting communication styles to suit the audience. Be proficient in Microsoft Office applications, including Excel, and demonstrate computer literacy. Exhibit strong organizational and prioritization skills, with effective time management. Show passion and motivation to succeed as part of a team, contributing to collective goals and fostering a positive and collaborative work environment. Empower the team and provide support to enhance their technical competency, improve delivery efficiency, and achieve quality output, while meeting individual, team, and departmental objectives. Manage resource allocation, including daily/weekly demand data analysis and evaluation of resource availability, to ensure contracted and operational targets are met, supporting other teams as needed. Manage employment related issues, actively involved in hiring, training and evaluating employees Actively participating in hiring, training, and evaluating employees. Attend onshore training to reduce queries and enhance knowledge enablement. Represent the team in department and company activities and projects, engaging in discussions and plans. Drive employee engagement. Preferred candidate profile : Any Graduate 5 plus years of experience in UK Pension 3 plus years of experience in Team Handling Interested candidates, please share your updated resume at sneha.acharya@capita.com

Primary Responsibilities Possess working knowledge and experience in managing UK Pensions back-office employees, with a solid understanding of internal service level agreements (SLAs) and expertise in defined benefit (DB) pension schemes. Demonstrate proven experience in managing relationships with both internal and external stakeholders. Exhibit leadership and management skills, including handling employee relations (ER) issues, and applying core disciplines such as motivation, planning, and change management. Collaborate with team members to meet customer needs in a responsive and efficient manner. Provide coaching, mentoring, and development to others, offering guidance and support to help individuals grow professionally. Create comprehensive, well-structured, and insightful reports, showcasing experience in report writing. Utilize strong project management skills to understand and interpret project plans, prioritize tasks, evaluate and track progress, manage project deliverables, and support teams through change. Interpret statistics and drive improvements with data analysis skills. Communicate effectively, both verbally and in writing, managing conflicting relationships and adapting communication styles to suit the audience. Be proficient in Microsoft Office applications, including Excel, and demonstrate computer literacy. Exhibit strong organizational and prioritization skills, with effective time management. Show passion and motivation to succeed as part of a team, contributing to collective goals and fostering a positive and collaborative work environment. Empower the team and provide support to enhance their technical competency, improve delivery efficiency, and achieve quality output, while meeting individual, team, and departmental objectives. Manage resource allocation, including daily/weekly demand data analysis and evaluation of resource availability, to ensure contracted and operational targets are met, supporting other teams as needed. Manage employment related issues, actively involved in hiring, training and evaluating employees Actively participating in hiring, training, and evaluating employees. Attend onshore training to reduce queries and enhance knowledge enablement. Represent the team in department and company activities and projects, engaging in discussions and plans. Drive employee engagement Key Result Areas Motivating, leading and inspiring the team to deliver an excellent service. Ensuring the team self-adheres to company absence, conduct and capability policies and complying with quality management systems, regulations and policies from Capita and relevant regulatory bodies. Ensure continuous service improvements, high standards of performance, quality and efficiency.

Comprehend & articulate a query or complaint raised by the customer, be able to provide an effective & accurate response Customer service in line with procedural & Service Level requirements Adhere to QMS & comply with regulations & policies Required Candidate profile Must be a Graduate Candidates to have excellent communication skills as they would be interacting with the UK Clients Flexible to work 5 days a week from Office (Sat & Sun off) UK Shifts Perks and benefits Transportation + PF + ESI + Paid time off

What can you expect? Perform Actuarial Calculations like Valuation of DB Schemes, individual member calcs, etc. In-house virtual and in-person training on UK Employee Benefits Opportunity to contribute ideas to setting up and improvement to process templates Guidance on legislative changes and actuarial procedures Support in developing and building a robust process Healthy work life balance and study support to progress with professional exams What is in it for you? Discover what's great about working at Marsh and McLennan Companies from the opportunities that our size brings, to our commitment to our communities and understanding the benefits youll receive. We are four businesses with one PURPOSE: helping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organisation. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe which is dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right. As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary Employee friendly policies Health care and insurance for you and your dependants Healthy Work life balance A great working environment Flexible benefits packages to suit your needs and lifestyle Future career opportunities across a global organisation We will count on you to: Delivery Management of multiple assignments / projects Maintain high quality and work within stipulated / agreed timelines Follow organisational guidelines / processes Contribute ideas and suggestions for improvements to process templates Personal Development with active participation in team meetings Training and sharing of knowledge with colleagues Make steady progress with appropriate professional examinations What you need to have: Graduation in any stream. Should be a member of the Actuarial profession (enrolled to complete actuarial studies at least)’ Should have successfully cleared at least 1 actuarial paper and/or relevant degree in Actuarial Science Should have a basic understanding of pension benefits and should be able to differentiate between DB and DC schemes (knowledge of UK employee benefits would be an added advantage) Strong quantitative and analytical skills with ability to translate data into meaningful insights Ability to question the objective of an exercise and prod away diligently/incrementally whenever ideas occur Good communication and interpersonal skills. Adaptive to organisational culture and business environment and Good Team Player What makes you stand out? Masters in Statistics / Mathematics / Actuarial science Prior experience in team training / management Intermediate to advanced skills in MS-Excel will be an added advantage Good communication and interpersonal skills. Adaptive to organisational culture and business environment Knowledge of other forms of employee benefits Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morgan/ Barclays / Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 - 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

Role & responsibilities : The role will be responsible for daily work management and processing of various pension retirement administrative work, managing end-to-end activities of a member life cycle, communicating with the onshore business partners. Following the compliance guidelines internally and of client policies. Updating the AM, be part of process improvements and mentor the new members joining the team. We will count on you to: Administration of retirement pension benefits Daily Work Management and processing Internal audit of the transactions Providing timely updates to SME/AM Driving Process improvements Written and verbal communication with onshore business partners Ensuring compliance of all internal and client policies Preferred candidate profile: • Graduate with minimum 1+ year of experience. • Knowledge of Superannuation domain or defined contributions / defined benefits preferred • Good command on MS Office applications (MS-Excel, MS-Word) • E-mailbox management skills preferred. • Problem solving and analytical mindset. • Ability to multitask, self-starter, supportive to change management. • Good understanding of legislative and procedural changes.

What can you expect? Perform Actuarial Calculations like Valuation of DB Schemes, individual member calcs, etc. In-house virtual and in-person training on UK/US Employee Benefits Opportunity to contribute ideas to setting up and improvement to process templates Guidance on legislative changes and actuarial procedures Support in developing and building a robust process Healthy work life balance and study support to progress with professional exams What is in it for you? Discover what's great about working at Marsh and McLennan Companies from the opportunities that our size brings, to our commitment to our communities and understanding the benefits youll receive. We are four businesses with one PURPOSE: helping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organisation. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe which is dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right. As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary Employee friendly policies Health care and insurance for you and your dependants Healthy Work life balance A great working environment Flexible benefits packages to suit your needs and lifestyle Future career opportunities across a global organisation We will count on you to: Delivery Management of multiple assignments / projects Maintain high quality and work within stipulated / agreed timelines Follow organisational guidelines / processes Contribute ideas and suggestions for improvements to process templates Personal Development with active participation in team meetings Training and sharing of knowledge with colleagues Make steady progress with appropriate professional examinations What you need to have: Graduation in any stream. Should be a member of the Actuarial profession (enrolled to complete actuarial studies at least) Should have successfully cleared at least 1 actuarial paper and/or relevant degree in Actuarial Science Should have a basic understanding of pension benefits and should be able to differentiate between DB and DC schemes (knowledge of UK employee benefits would be an added advantage) Strong quantitative and analytical skills with ability to translate data into meaningful insights Ability to question the objective of an exercise and prod away diligently/incrementally whenever ideas occur Good communication and interpersonal skills. Adaptive to organisational culture and business environment and Good Team Player What makes you stand out? Masters in Statistics / Mathematics / Actuarial science Prior experience in team training / management Intermediate to advanced skills in MS-Excel will be an added advantage Good communication and interpersonal skills. Adaptive to organisational culture and business environment Knowledge of other forms of employee benefits Marsh McLennan believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Marsh McLennan has approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.