Associate - Fresher - UK Process - Gurgaon

Role & responsibilities:

1.Maintains quality service by enforcing quality standards, analyzing, resolving client's problems, and recommending system improvements

2.Maintain productivity targets

3.Ensure all the emails are acknowledged/responded within time

4.Timely completion of the tasks, ongoing quality service delivery of the tasks assigned.

5.Complying to all Data Security and Code of Conduct standards

6.Carrying out data entry and rule based entry for processes and performing simple process calculations

Accountability:

1. Accuracy: Ensure data and information entered into systems or databases are accurate and error-free.

2. Timeliness: Completing assigned tasks within the designated timeframe and meeting deadlines.

3. Compliance: Adhering to the policies, procedures, and regulations related to data processing.

4. Confidentiality: Maintaining confidentiality and security of sensitive information and data.

5. Quality: Ensuring that work meets quality standards and identifying areas for improvement.

6. Learning: Continuously learning and improving skills and knowledge related to data processing.

Preferred candidate profile

1. Low complexity clerical processing

2. Basic process knowledge

3. Basic technical skills proficiency

4. Ability to meet agreed quality standards within tight deadlines

5. Ability to follow instructions / scripts / process-flows

Competencies

1. Attention to detail: Being able to accurately process data and information with a high level of accuracy.

2. Time management: Being able to manage time effectively and prioritize tasks to meet deadlines.

3. Technical skills: Having a good understanding of computer systems

4. Analytical thinking: Being able to analyze data and identify patterns or trends to improve processes.

5. Communication skills: Being able to communicate effectively with team members and superiors regarding any issues or concerns related to data processing.

6. Problem-solving skills: Being able to identify and solve problems

7. Adaptability: Being able to adapt to changes in processes or procedures and learn new skills as required.

8. Teamwork: Being able to work effectively as part of a team and collaborate with others to achieve common goals.

9. Ethics and integrity: Maintaining high ethical standards and adhering to company policies and regulations related to data processing.

Mode- WFO

Shift- 1pm to 11pm (Rotational Shift)

5days working - Saturday/Sunday fixed off

One Side Cab - Drop off only

Location - Gurgaon sec 48 Candor Tech space

Contact for more info.

PH: 9310780349

Email: varun.singh4@wipro.com