1160 Australian Process Jobs

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4.0 - 9.0 years

3 - 6 Lacs

kolkata, hyderabad, bengaluru

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About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Team Lead Quality Analyst Process Trainer Qualification : Only Graduates Relevant Experience : Quality Anlayst- 4 + year exp in International customer service Team Lead position - 5+ years in customer service and minimum 1 year as SME / Specialist or Team lead Must Have Skills : 1.Excellent communication and leadership skills 2.Strong analytical, coaching, and conflict resolution abilities 3.Proficient in contact center tools and CRM systems 4.Flexible to work in rotational night shifts Good Have Skills : Manage a team of customer service representatives, ensuring high-quality service delivery, ...

Posted 4 hours ago

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4.0 - 9.0 years

3 - 6 Lacs

kolkata, hyderabad, bengaluru

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About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Team Lead Quality Analyst Process Trainer Qualification : Only Graduates Relevant Experience : Quality Anlayst- 4 + year exp in International customer service Team Lead position - 5+ years in customer service and minimum 1 year as SME / Specialist or Team lead Must Have Skills : 1.Excellent communication and leadership skills 2.Strong analytical, coaching, and conflict resolution abilities 3.Proficient in contact center tools and CRM systems 4.Flexible to work in rotational night shifts Good Have Skills : Manage a team of customer service representatives, ensuring high-quality service delivery, ...

Posted 5 hours ago

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0.0 - 4.0 years

2 - 4 Lacs

noida, gurugram, delhi / ncr

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Freshers Can also apply MIN 1 YR EXP MANDATORY IN CUSTOMER SUPPORT 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. KINDLY CALL OR DM -- ...

Posted 7 hours ago

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0.0 - 2.0 years

1 - 3 Lacs

hyderabad

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Required: Australia Process: Minimum 1 year Domestic Process: 2 Years to 3 years Experience working with LinkedIn. Strong understanding of recruitment best practices and tools. Excellent communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Proficient in any 1 applicant tracking system. Should be flexible and adaptable to the business changes.

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0.0 years

3 - 5 Lacs

bengaluru

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Key Responsibilities: Handle customer queries and banking transactions via semi-voice process Perform financial data verification and documentation Ensure compliance with banking policies and procedures Maintain accuracy and attention to detail in all transactions Collaborate with internal teams to resolve customer issues Deliver high-quality service within defined SLAs Key Skills & Knowledge: Strong understanding of finance and banking fundamentals Excellent communication skills both verbal and written Ability to work in a fast-paced, process-driven environment Willingness to work in Australian shift timings Good analytical and problem-solving abilities Proficiency in MS Office (Excel, Word...

Posted 22 hours ago

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0.0 - 3.0 years

3 - 4 Lacs

pune

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Greetings from KVC CONSULTANTS LTD!! Hiring for Largest MNC at Pune Location for Customer Service Profile. Work Location: Pune Skills: International Customer Support - Semi Voice Experience: 0-3 Years Qualification: Any Ug/Graduate Fresher can apply FRESHERS -- Rs 3.00 LPA TO 4.50 LPA For 18 months and above can go upto Rs 5.00 LPA Job Description: Managing all customer interactions through calls, emails and chat in a timely and professional manner within an agreed service level. Complete customer requests for new/additional services according to business rules and processes, within defined service levels and accuracy targets, to get it right first time and avoid repeat calls/follow up/corre...

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0.0 - 4.0 years

3 - 4 Lacs

noida, gurugram, delhi / ncr

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Freshers Can also apply MIN 1 YR EXP MANDATORY IN CUSTOMER SUPPORT 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. KINDLY CALL OR DM -- ...

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0.0 - 2.0 years

3 - 5 Lacs

noida, gurugram, delhi / ncr

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Freshers Can also apply MIN 1 YR EXP MANDATORY IN CUSTOMER SUPPORT 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. KINDLY CALL OR DM -- ...

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1.0 - 2.0 years

2 - 3 Lacs

pune

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Job descriptionRole & responsibilities : Provide Voice support to International Clients. Telecom Process Handling Customer Queries Delivering excellent customer service Adhering to communication standards Problem Solving Preferred candidate profile : Resource should have Excellent Communication Skills Resource should be flexible to work in rotational shifts. Undergraduates are not eligible to apply(NO PURSUING CANDIDATES) Immediate Joiners required Seniority Level : Associate Perks and benefits : Transportation Facility Medical Health Insurance Permanent Position No Bonds or Agreements Direct payroll On the job training Kindly share your resume on 7709729455.

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0.0 - 2.0 years

3 - 4 Lacs

bengaluru

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Looking to kick-start your career with a leading International KPO? Here’s your chance to join as a Claims Analyst! Brookfield 7 AM – 4 PM or 12:30 PM – 9:30 PM Fres- 22,000TH Exp– Up to 30,000 (Based on last CTC) ContactHR Supriya – 7411782493 Required Candidate profile Freshers Graduation mandit BBA / B.Com / BBM preferred (No B.E / B.Tech) Exp: 1.6 -3 yrs in International Voice Process can apply (BCA / BBA / B.Com / BBM background ) + Up to 5,500 Variable Pay Perks and benefits Saturday & Sunday Fixed Off 2-Way Cabs

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3.0 - 8.0 years

6 - 16 Lacs

noida

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Job Summary: We are looking for tax professionals with hands-on experience in preparing and/or reviewing Australian tax returns for individuals, partnerships, companies, trusts, and SMSFs. The role demands strong technical skills in Australian tax laws, attention to detail, and a commitment to high-quality deliverables. The position includes responsibilities related to tax compliance, tax planning, and financial reporting, along with team coordination and client interaction at the review level. Key Responsibilities: Prepare tax returns for: Individuals (I-returns) Companies Partnerships Trusts Self-Managed Super Funds (SMSFs) Prepare Business Activity Statements (BAS), Instalment Activity St...

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4.0 - 8.0 years

5 - 7 Lacs

mohali

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Responsibilities: Assist with BAS, Tax Returns & Financial Statements, partnership, company & trusts as per Australian Taxations. SMSF exp. is not essential but will be regarded. Provide monthly/quarterly bookkeeping support using Xero software.

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1.0 - 5.0 years

3 - 6 Lacs

gurugram

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Responsibilities: * Manage international sales through Australian markets * Develop global strategies for new business opportunities * Lead generation for Australia process Accessible workspace Flexi working Cafeteria Sales incentives Performance bonus

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1.0 - 2.0 years

3 - 4 Lacs

bengaluru

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Education: Graduates Salary: Upto 28k + incentives Language: Excellent in English Communication Experience: 1.6 years of international experience Cab: Both Way cab Free Shift: 5 days working/ Sat & Sun Fixed off/ 24/7 Shift Work Location: Brookfield

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1.0 - 4.0 years

2 - 4 Lacs

pune

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Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING BPO MNCs - INTERNATIONAL Non-Voice / Blended in Pune Location. Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS International Non-voice / Blended Process( Viman Nagar ) NEED EXCELLENT COMMUNICATIONELIGIBLE- GRADUATES/UNDERGRADUATES MINIMUM 1 YEAR OF INTERNATIONAL BPO EXP REQUIRED SALARY UPTO RS 4.50 LPA 5 DAYS WORKING /// 2 WEEK OFFS. CABS AVAILABLE +TA +PF /ROTATIONAL SHIFTS ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide releva...

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3.0 - 6.0 years

43 - 72 Lacs

bengaluru

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Financial record maintenance Bank & account reconciliations BAS, PAYG & tax submissions Payroll & superannuation support Preparing draft reports (P&L, Balance Sheet) Using Xero / MYOB / QuickBooks for accounting entries Health insurance

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0.0 - 5.0 years

3 - 5 Lacs

mumbai

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TECH MAHINDRA - Hiring for Voice and Chat Process - FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensat...

Posted 3 days ago

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

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International Voice Broadband/TV Care (UK & US Process) CTC / Package: 5–6 LPA Locations: Koramangala / Mahadevapura / Whitefield About the Role: Join the UK & US Broadband/TV Support team, handling customer queries related to packages, billing, and basic technical troubleshooting. You will support customers over calls, guide them through router checks, and schedule technician/engineer appointments when needed. Responsibilities: Guide customers through router resets, diagnostics, and basic troubleshooting Book engineer/technician visits and update appointment details Explain billing, plans, contracts, and additional charges clearly Maintain accurate call notes and follow process scripts Prov...

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0.0 - 5.0 years

3 - 7 Lacs

pune

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Interested Candidates Can call or share their updated CV on below mentioned details. Contact Person : HR Kalyani- 9225600444 kalyani.s@spes.in HIRING ALERT FOR FRESHERS !!!!! FOR INTERNATIONAL BPO VOICE PROCESS IN REPUTED MNC Domains: Healthcare | Motor | Claims Insurance | Retail | Telecom | E-commerce Candidate Requirements Freshers and Experience with min 06 mon in international BPO only Graduate in any stream (Candidates from B.Pharm background will not be considered) No active backlogs Excellent verbal communication skills in English Comfortable with night shifts and rotational shifts (US , UK Aus shift timings) Salary and Benefits Freshers : 18,000 24,000 In-Hand + Incentives + PF Expe...

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0.0 - 5.0 years

3 - 8 Lacs

pune

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Urgent Hiring: International Voice, Chat & Blended Process Pune For more details call HR Dhanashree +91 7030942444 Process - Insurance, Banking, Retail, E-commerce, Telecom, or Collections... Location: Pune Shifts: US/UK Rotational Shifts & Weekly Rotational Offs Employment Type: Full-Time | Office-Based Mode of Hiring: WALK-IN INTERVIEWS ONLY Compensation & Benefits Salary Range: 3 LPA to 10 LPA (Take Home: 20,000 65,000+) Performance-Based Incentives Free Two-Way Cab Facility 5-Day Work Week (2 Rotational Week Offs) Immediate Joining Opportunities Available No Registration Fees / No Hidden Charges Eligibility Education: Undergraduates / Graduates from any stream Experience: Freshers are we...

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0.0 - 5.0 years

3 - 8 Lacs

pune

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Interested Candidates Can call or share their updated CV on below mentioned details. Contact Person : HR Tejas - 7030943444 tejas.d@spes.in Retail Process,Insurance Process, E-Commerce Process, Collection Process, Telecom And More Processes. Eligibility Criteria: Education: Graduate / Undergraduate (Any Stream) Experience: 0 to 5+ Years (International BPO Experience) Communication: Excellent English (Verbal & Written) Preferred Domains: International Voice / Chat / Blended Process Insurance Claims / Policy Servicing / Operations Telecom / Semi-Technical / Customer Support Salary & Benefits: Freshers: 18,000 to 27,000 In-hand + Unlimited Incentives Experienced (6mons to 18 Mons): 45.5 LPA + 3...

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0.0 - 5.0 years

3 - 8 Lacs

pune

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We are hiring Freshers and Experienced professionals for international voice & Blended & Chat Process. Send your updated resume to HR Parul 92257 55444 or parul.s@spes.in Process we are hiring for :- Healthcare Insurance, Telecom, Semitechnical, Collection, Ecommerce, Retail, And more Eligibility & Qualifications Education: 10+2 / Graduate (any stream) Experience: Freshers with excellent communication skills are welcome (Training Provided) Experienced candidates (1+ year) in International BPO / Voice / Technical Process preferred Mandatory: Excellent English communication (verbal & written) Preferred Skills: Technical troubleshooting knowledge Familiarity with customer service tools / CRM so...

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0.0 - 5.0 years

3 - 8 Lacs

pune

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Massive Hiring For INTERNATIONAL BPO - Freshers and Experienced Pune Location For More Details Call HR Kiran @9225684444 Email ID - kiran.borse@spes.in Process: Insurance, Retail, Ecommerce, Telecom, CollectionUG / Graduates Freshers also can apply US/UK Rotational Shift & Off Immediate Joiners are preferred Salary - 3lpa upto 10lpa (In hand 20k-65k+) Experienced- Min 6 Months and above in handling US/UK/Canadian/Australian and other international Customers. WALKIN INTERVIEW ONLY Responsibilities Manage a high volume of inbound and outbound calls with a friendly and professional demeanor. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Prov...

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1.0 - 3.0 years

2 - 3 Lacs

pune

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Roles & Responsibilities Experienced Candidates with Good Communication Skills. Knowledge Of Basic Computer Operations Excellent Listening and Speaking Skills Excellent Analytical & Multitasking Skills Experience Of Working on Excel Data Driven Modules Work From Office with Rotational Shift Timings Candidates Should Have Good English Australian Shifts, early morning Shift Excellent Email Writing Skills

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1.0 - 4.0 years

3 - 5 Lacs

bengaluru

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WARM GREETINGS FROM RIVERA MANPOWER SERVICES! Are you an excellent communicator with a passion for customer service? Here's your chance to work with top international clients and build a global career! (Candidates with Excellent Communication and Immediate Joiner will be given preferences) FOR FURTHER DETAILS CONTACT: HR JOY 7996004799 rivera.joy1210@gmail.com (If the number is busy, just drop your CV or message on WhatsApp!) Customer Support Associate International Voice Process Location: Bengaluru Shift Options: Day Shift / Australian Shift / US Shift Salary: Up to 5.7 LPA Experience: Minimum 1 year in any International Voice Process Education: Only Graduates Job Description We are hiring ...

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Exploring Australian Process Jobs in India

The Australian process job market in India is thriving with opportunities for job seekers looking to work in this field. With the rise in outsourcing and offshoring of business processes from Australia to India, there is a high demand for professionals skilled in Australian process management.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Hyderabad
  4. Chennai
  5. Pune

Average Salary Range

The average salary range for Australian process professionals in India varies based on experience levels. Entry-level positions can expect to earn anywhere between INR 3-5 lakhs per annum, while experienced professionals can command salaries upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in Australian process roles may include progressing from a Customer Service Executive to a Team Leader, then to a Process Manager, and eventually to a Senior Manager or Director level role.

Related Skills

In addition to Australian process management, professionals in this field may benefit from having skills such as customer relationship management, data analysis, communication skills, and project management.

Interview Questions

  • What is your understanding of Australian process management? (basic)
  • How do you handle customer escalations in an Australian process setting? (medium)
  • Can you explain a time when you had to resolve a complex issue for an Australian client? (medium)
  • How do you ensure compliance with Australian regulations in your work? (advanced)
  • What strategies do you use to improve operational efficiency in an Australian process environment? (medium)
  • How do you stay updated with the latest trends in the Australian process industry? (basic)
  • Can you provide an example of a successful process improvement initiative you led in your previous role? (medium)
  • How do you prioritize tasks when dealing with multiple Australian clients simultaneously? (medium)
  • What metrics do you track to measure the success of your Australian process operations? (advanced)
  • How do you handle cultural differences when working with Australian clients? (medium)
  • What software tools are you familiar with for Australian process management? (basic)
  • How do you ensure data security and privacy in your Australian process operations? (medium)
  • Can you explain the importance of SLAs in Australian process outsourcing? (basic)
  • How do you handle performance reviews and feedback in an Australian process team? (medium)
  • What strategies do you use to motivate your team in an Australian process environment? (medium)
  • How do you handle conflicts within your team members in an Australian process setting? (medium)
  • Can you provide an example of a successful client retention strategy you implemented for an Australian client? (advanced)
  • How do you ensure quality control in your Australian process operations? (medium)
  • What is your approach to training new team members in Australian process management? (basic)
  • How do you adapt to changing business requirements in an Australian process environment? (medium)
  • Can you explain a time when you had to deal with a challenging Australian client? (medium)
  • How do you ensure seamless communication with Australian stakeholders in your projects? (medium)
  • What is your approach to handling confidential information in an Australian process setting? (medium)
  • How do you prioritize customer satisfaction in your Australian process operations? (basic)

Closing Remark

As you prepare for your job search in the Australian process industry in India, remember to showcase your skills and experiences confidently during interviews. Stay updated with industry trends and be prepared to demonstrate your expertise in Australian process management. Good luck with your job search!

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