Asst Regional Manager – Sales & Operations

Job Position : Asst Regional Manager – Sales & Operations

Loction : Kochi

Experience : 3 – 5 years

Qualification : MBA Marketing

Key Responsibilities

1. Sales & Business Development

• Develop and execute regional sales strategies to achieve monthly, quarterly, and annual revenue targets. • Identify new business opportunities in recycling, waste management services, and material sales.

• Build and maintain strong relationships with bulk waste generators, industries, corporates, institutions, and government bodies.

• Lead negotiations, pricing, and closure of major B2B deals.

• Monitor competition and market trends to strengthen positioning. 

2. Regional Operations Management

• Oversee end-to-end B2B operations including collection, logistics, material movement, quality, and timely deliveries.

• Ensure alignment of operations with client SLAs and company standards.

• Coordinate with facility managers, logistics teams, and ground staff for smooth execution.

• Monitor cost efficiency and implement measures to reduce operational losses.

3. Team Leadership & Performance Management

• Manage and mentor regional B2B executives, coordinators, and field teams.

• Conduct regular performance reviews, field visits, and skill-building sessions.

• Ensure team discipline, productivity, and adherence to organizational values.

• Support hiring, onboarding, and competency development of regional staff.

4. Client Relationship & Account Management

• Ensure high client satisfaction through consistent communication and timely service delivery.

• Address escalations, resolve issues, and ensure 100% SLA compliance.

• Plan client reviews, performance reports, and retention strategies.

5. Financial Management

• Monitor revenue, expenses, margins, and payment collections for the region.

• Follow up on outstanding payments and coordinate with finance for timely closures.

• Optimize operational budgets to improve profitability.

6. Reporting & Documentation

• Submit weekly and monthly regional performance reports.

• Maintain accurate records of sales pipeline, operations, material handling, and client interactions.

• Provide insights for forecasting, planning, and business strategy updates

Key Skills & Competencies

• Strong leadership and people management.

• Excellent communication and negotiation skills.

• In-depth understanding of B2B sales processes.

• Good knowledge of waste management, recycling materials, logistics, or related industries.

• Data-driven decision-making, problem-solving, and strategic thinking.

• Ability to manage large teams and fast-paced environments