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eClerx
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Associate Process Manager

Associate Process Manager

eClerx

8 years

0 Lacs

mumbai maharashtra india

Posted:1 day ago| Platform:

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Skills Required

support data management integration flow automation analyze ui development technology governance consistency onboarding offboarding excel reports analysis mdm sql jira confluence tableau communication documentation agile service vision analytics efficiency drive

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

We are seeking a proactive and detail-oriented

Business Analyst

to support a high-impact data management initiative focused on client reference data and entity resolution. This role involves working with large datasets, supporting system integration, and collaborating with cross-functional teams to ensure seamless data flow, process automation, and data quality across platforms.

Key Responsibilities

Collaborate with stakeholders to gather, analyze, and document business and functional requirements.
Work with large volumes of client and entity data to identify trends, anomalies, and improvement opportunities.
Assist in designing business processes, data flows, and system interactions.
Support UI development and downstream system automation in partnership with technology teams.
Contribute to data governance initiatives and ensure data accuracy and consistency across systems.
Gain a strong understanding of client onboarding/offboarding processes and apply insights to data analysis.
Develop foundational knowledge of the trade lifecycle and front-to-back office operations.
Prepare Excel-based reports, data analysis, and stakeholder presentations.
Work closely with senior BAs and project managers to ensure timely and high-quality deliverables.

Required Skills

3–8 years of experience in the BFSI domain, with exposure to KYC, client reference data, or onboarding processes.
Strong analytical skills with the ability to manage and interpret large datasets.
Prior experience working as a BA on Master Data Management (MDM) platforms or complex reference data structures is essential.
Good understanding of the trade lifecycle and the roles of front, middle, and back office systems.
Ability to work independently with minimal supervision and take ownership of assigned tasks.
Proficiency in tools such as SQL, JIRA, Confluence, and Excel; familiarity with Tableau or similar BI tools is a plus.
Strong communication and documentation skills.
Comfortable working in Agile environments and adapting to evolving project needs.

Preferred Qualifications

MBA or equivalent postgraduate degree.
Exposure to projects involving entity resolution, legal hierarchy modeling, or enterprise data governance.

About The Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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Associate Process Manager