Associate Manager - Operations

Job Description

FuelBuddy is seeking a dynamic and experienced Last Mile Operations - Associate Manager to lead and manage our delivery operations in Ahmedabad. The ideal candidate will oversee the end-to-end operations, ensuring timely and efficient delivery of fuel to customers while maintaining safety and compliance standards. Key Responsibilities: Operational Management: Plan, execute, and monitor last-mile fuel delivery operations to meet clients' SLAs. Team Leadership : Manage and mentor delivery executives, drivers, and support staff, fostering a high-performance culture. Route Optimization : Leverage tools and techniques to optimize delivery routes and reduce turnaround time. Safety Compliance : Ensure strict adherence to safety protocols and government regulations related to fuel handling and transportation. Customer Satisfaction: Address customer issues promptly and implement processes to enhance the delivery experience. Fleet Management: Oversee maintenance schedules, fuel usage, and vehicle readiness. Data Analysis: Analyze operational metrics to identify improvement areas and implement corrective measures. Inventory Control: Monitor fuel stock levels and coordinate with the supply chain to ensure adequate availability. Reporting: Prepare and present regular reports on key operational metrics to senior management. Experience and Skills Required: Experience: 5-8 years in last-mile operations, logistics, or a related field, preferably in the fuel delivery or logistics industry. Technical Proficiency: Familiarity with GPS tracking, route optimization tools, and basic MS Excel for reporting. Leadership Skills: Proven ability to lead and manage a diverse team effectively. Problem-Solving: Strong analytical and decision-making abilities to address operational challenges. Safety Awareness: Knowledge of safety standards in fuel handling and transportation. Communication : Good written and verbal communication skills. Local Knowledge: Familiarity with Ahmedabad and surrounding areas is a plus. Client Centric : Focus on proactively understanding and exceeding client expectations for seamless delivery experiences. Accountability: Takes full ownership of operational tasks, ensuring timely and efficient resolution of challenges. Result Driven : Focuses on achieving key performance metrics and continuously improving delivery outcomes. What We Offer: Competitive salary based on experience. Opportunity to work with a leading brand in the doorstep fuel delivery industry. A collaborative and growth-oriented work environment. Training and professional development opportunities. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Work Location: In person