Associate Manager - Analytics & Reporting [T500-19580]

About H.E. Services:

At H.E. Services vibrant tech Center in Hyderabad, you will have the opportunity to contribute to technology innovation for Holman Automotive, a leading American fleet management and automotive services company. Our goal is to continue investing in people, processes, and facilities to ensure expansion in a way that allows us to support our customers and develop new tech solutions.

Holman has come a long way during its first 100 years in business. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and up fitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Join us and be part of a team that's transforming the way Holman operates, creating a more efficient, data-driven, and customer-centric future.

Roles & Responsibilities:

• Drive the design, development, and implementation of Business Intelligence (BI) solutions including semantic model, dashboards, and reports for the company ensuring scalability, efficiency, and reliability.
• Implement and manage our Microsoft-based BI Analytical platform to support data-driven decision making across the organization.
• Partner with stakeholders across organizations to understand their domain data needs and translate business requirements into technical specifications.
• Lead and mentor a team of talented analytics engineers to develop high-impact dashboards that drive business value following best practices in analytics and foster a culture of learning and continuous improvement.
• Manage the team’s day-to-day activities, including project prioritization, resource allocation and performance management.
• Lead the “Analytics Centre of Excellence” including mentoring, guiding, educating, and providing support to internal partners to increase their skills and level of self-reliance in using the analytical tool like PowerBI.
• Maximize the benefits of self-service BI, while reducing the risks.
• Perform all other duties and special projects as assigned.

Must Have Skills & Experience:

• 5+ years of experience in BI and Data Warehousing preferably using Microsoft technology
• Experience with Dimensional data modelling
• 3-5 years’ experience in the related area as an individual contributor
• Breadth and depth of expertise in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
• Reviewing and improving processes, methods, and tools to increase efficiency and accuracy

Education and / or Training:

• Bachelor’s degree in a related field or equivalent work experience
• Additional education, certifications in Microsoft Azure Data Platform, Fabric and PowerBI is a plus.
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Planning / Organizing / Managerial Knowledge:

• Supervises a group of primarily para-professional level staff
• Makes day-to-day decisions within or for a group/small department
• Has some authority for personnel actions
• Excellent organizational skills and attention to detail
• Excellent time management skills, with a proven ability to meet deadlines
• Plans and prioritizes work efficiently and effectively, delegating when appropriate
• Strong leadership skills
• Keeps purpose front and center as they make daily decisions
• Understands how team’s work ties in with the organization’s vision and purpose
• Follows efforts through to completion
• Applies management expertise to improve efficiency and accomplish operational objectives within own area of responsibility or department
• Manages team goals, metrics, KPI's, work volume
• Sets priorities for employees to meet daily deadlines; develops plans to meet short-term objectives
• Removes obstacles that impede progress and goal attainment
• Effectively manages change within their team (transitions, new hires, promotions)
• Identifies and removes barriers to effective teamwork
• Sets challenges to encourage learning; treats failure as an opportunity to learn
• Takes action quickly when performance is not meeting expectations
• Adjusts quickly to new or changing work environment
• Works within budgetary/financial objectives set by management
• Identifies and resolves operational problems using defined processes, expertise and judgement
• Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager

Communicating & Influencing Skills:

• Excellent verbal and written communication skills.
• Responsible and accountable for the communication process
• Able to clearly articulate the company’s vision for the future
• Sets clear and agreed upon performance objectives and standards
• Excellent interpersonal and customer service skills.
• Actively solicit feedback; share and address; adjust plans as necessary; follow through
• Recognize and reward the contributions of team members
• Promote camaraderie among team members
• Help people see the role they can play in supporting the advancement of the vision and purpose
• Effectively coaches, gives performance feedback and provides development opportunities within own area of responsibility or department
• Regular and frequent engagement in face-to-face communication
• Provides timely and clear, positive and constructive developmental feedback
• Shows a genuine interest in the career goals and development of direct reports
• Promotes the implementation of development plans for all employees and supports training goals
• Interprets customer needs and assesses requirements to meet need