Associate - Academic and Student Affairs

Job Purpose

Execute the operational backend of course delivery: configure systems (Atrium/LMS), run calendars, logistics and IT/AV, drive evaluation triggers, ensure data accuracy, and complete finance/administration workflows.

Job Outline

Systems & content readiness:

• Upload Faculty Profiles and Course Outline on Atrium
• Create LMS courses; grant access to Faculty/AAs/students
• Manage post‑bidding updates; accuracy checks on links/assets; maintain Zoho status.
• Course Pack creation for assigned course in the correct sequence and the right documents

Scheduling & communication:

• Build personalised schedules
• Send weekly schedule to support teams
• Send dry‑run invites for Visiting Faculty; coordinate Pre‑Term meetings (joint with AM)
• Dispatch operational communications (instructor handbook, schedule/pack announcements).
• Block calendars for students and faculty

Logistics & IT/AV:

• Manage end‑to‑end faculty and guest logistics; coordinate IT/AV
• Manage course video recordings.
• Evaluations ops: Trigger LMS mid‑term and end‑term evaluations per AM’s windows; basic collation as needed.

Finance & compliance:

• Collect Visiting Faculty documents
• Upload Faculty Teaching Hours on Salesforce; submit payment documents
• Liaise with Finance for payment release.
• Budget tracking & reporting: Track budget elements; maintain spend logs; flag variances; maintain class schedule data; generate weekly/term reports; support faculty ratings consolidation.

Joint activities:

• Important Activities email & Pre‑Term with AAs (AM leads content; Sr. Associate/ Associate manages invites/minutes); final AA hand‑off (joint).

Job Specification

Knowledge / Education

Bachelor’s degree

Specific Skills

Strong operations execution; LMS/Atrium/Salesforce/Zoho proficiency; logistics & IT/AV coordination; high attention to detail; clear written communication; basic Excel/reporting.

Desirable Experience

2–4 years

Job Interface/Relationships:

Internal

ASA team (AM & SA), IT/AV, Finance, LRC, Commercial, FAO, IAA

External

Faculty, Guest Speakers, Content/LRC vendors, External logistics partners

Key Responsibilities and % Time Spent

Systems & content readiness (Atrium uploads, LMS setup/access, link checks, post‑bid) - 30%

Scheduling ops & comms (personalised schedules, weekly schedule to teams, invites) - 15%

Evaluations ops (LMS triggers for mid/end‑term, basic collation) - 10%

Logistics & IT/AV coordination (faculty/guest logistics, dry‑runs, recordings) - 20%

Finance & compliance (VF docs, teaching hours in Salesforce, payments processing) - 10%

Budget tracking (logs, variance flags) - 5%

Data & reporting (class schedule data, dashboards, ratings consolidation) - 7%

Joint planning & final AA hand‑off - 3%

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Any Other Significant Input

Weekend and late evening work involved depending on the requirements of courses /Guest sessions/ Academic area wise info sessions.