Assistant/Deputy Manager - HR

Greetings!!

an ISO certified Limited company with Pan India basis presence of our BFSI/NBFC call centre operations

The candidate will be responsible for Recruitment (70%) & Operations (30%) and also overseeing the routine operational functions of the HR department. This role demands a seasoned HR professional with 7 to 10 years of experience in BFSI/sector, with a focus on large scale recruitment of field and call centre personnel along with lateral hiring.

Key Responsibilities:

• Lead and manage the recruitment process to ensure timely hiring of candidates for both entry level as well as supervisory level positions
• Collaborate with department heads to plan manpower needs and develop job descriptions.
• Oversee candidate screening, interviewing, and assessment processes.
• Negotiate job offers, salary packages, and other terms of employment and ensure proper documentation and smooth onboarding
• Manage employer branding and ensure a positive candidate experience
• Set up a network of recruitment partners ( NGOs, skill development centres, freelancing recruiters,etc
• Ensuring fulfilling of frontline and Supervisory positions through various channels (job portals, social media, headhunting, etc.).
• Ensure updated records are maintained on the system for effective manpower planning
• Tracking and analyzing key hiring metrics, such as time-to-fill, cost-per-hire, quality of hire, and turnover rates, to evaluate recruitment effectiveness and identify areas for improvement.
• Conduct background checks & maintain dashboards
• Supervise junior HR staff and routine HR operations
• Payroll inputs, leave & attendance tracking
• Support performance reviews, HR policies & engagement activities

Desired Skills & Requirements

• Graduation mandatory. MBA with specialization in HR preferred
• Experience in managing large-scale bulk & lateral hiring in banking/financial process. Preferably NBFC/MFI / BPO background
• Hands-on experience in recruitment & HR operations
• Proficiency in HR software and systems
• Good with Excel, HR tools & documentation
• Strong communication & coordination skills
• Immediate Joinee preferred

If interested, please call at +91-6292121331 or mail your updated CV at sushmita.dr@vgmconsult.co.in for further discussion & interview.