Collection Telecaller

0 - 1 years

1 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities:

1. Making outbound calls: Contacting customers or prospects to promote products/services, generate leads, or collect payments.

2. Communicating effectively: Clearly and professionally conveying information, addressing queries, and resolving issues.

3. Generating leads: Identifying potential customers, gathering information, and qualifying leads.

4. Collecting payments: Encouraging customers to make payments, negotiating payment plans, and updating payment records.

5. Resolving issues: Addressing customer complaints, concerns, or queries in a timely and professional manner.

6. Maintaining records: Accurately updating customer information, call logs, and sales data.

7. Meeting targets: Achieving sales, collection, or lead generation targets.

8. Providing customer service: Building and maintaining positive relationships with customers.

9. Product knowledge: Understanding and communicating product features, benefits, and value propositions.

Preferred candidate profile:

- Education: 12th Pass (Intermediate or equivalent)

- Language: Comfortable in Gujarati

- Age: 18-30 years

- Shift: General Shift (9:00 AM to 6:00 PM)

- Freshers can Apply

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