Assistant Manager - Talent Experience & Engagement - USI Research and Evaluation - HYD

USI Research and Evaluation CL4 (Assistant Manager)

Talent Experience & Engagement – People Analytics collaborates across Talent areas and the business to uncover analytical insights to help solve business challenges across the talent lifecycle and enable transformational change. Our teams provide a holistic and client-centric approach that complements our wide range of analytical tools and methods to identify valuable workforce insights which, in turn, enable the realization of business objectives and people strategic priorities.

The People Analytics team collaborates closely with stakeholders to: 1) answer research questions that require quantitative and qualitative insights to address complex questions from leaders, and 2) evaluate pilots, programs, and services to understand impact and inform improvements. The team leverages existing Talent data, designs and implements custom surveys, and collects qualitative insights from research interviews and focus groups.

People Analytics is looking for an Assistant Manager to support mixed methods research & evaluation work, applying deep research expertise and cultural awareness to develop research-based insights that support the talent experience of professionals and leaders in all US Firm geographies, including India.

Work you’ll do

• Research and Evaluation Design and Scoping
• • Work with client stakeholders to understand research/evaluation questions and design appropriate projects to address them
  • Identify measures and metrics that can be used to answer research/evaluation questions
  • Develop timelines and scope responsibilities to manage time and execute research/evaluation projects
• Data Collection and Analysis
• • Design data collection instruments, such as surveys and interview/focus group protocols
  • Conduct research interviews and focus groups virtually and in-person and analyze qualitative data
  • Identify appropriate analytical approaches and collaborate with team members as needed to execute analyses
• Insights Development
• • Synthesize research/evaluation insights across multiple data sources
  • Draft and refine compelling ways to present insights and recommendations that will support executive-level decision making and lead to action
• Cultural Navigation
• • Advise on appropriate data collection approaches to ensure the firm can access robust people data from people in different geographic and cultural contexts, especially India
  • As needed, review literature or conduct research to illuminate cultural differences and inform future approaches to data collection
  • Develop and review deliverables to ensure that insights and recommendations will be actionable and relevant for the workforce based on geography, especially India

Qualifications

• Masters’ Degree in a Social/Behavioral Science field required; PhD preferred
• 3-5 years of applied experience in data collection, analysis, and reporting with people data, preferably in a commercial context
• Strong social sciences background (e.g., psychology, anthropology, behavioral economics, sociology)
• Analytical and quantitative skills, including ability to use data and metrics to back up assumptions, develop business cases and drive improvements
• Experience with data management and analysis tools such as SPSS, Tableau, R, etc.
• Experience conducting research interviews and focus groups and analyzing qualitative data

• Strong research and evaluation design capabilities
• Attention to detail to ensure high quality deliverables
• Excellent written and verbal communication skills
• Ability to summarize and present information (including data insights) in a way that provides clarity and inspires interest
• Outstanding project management skills, including the ability to design and lead multiple projects
• Ability to interact with internal stakeholders to understand requirements, assess complexity and determine timelines
• Strategic thinking and creative problem-solving
• Collaborative work style who can work effectively independently and as part of a high-performing and internationally dispersed hybrid team
• Advanced Microsoft Office skills (e.g., PowerPoint, Excel, OneNote, Word, Teams)