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Globiva
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Assistant Manager Outbound Sales (BPO)/ Banking Process

Assistant Manager Outbound Sales (BPO)/ Banking Process

Globiva

1 - 6 years

5 - 6 Lacs

hyderabad

Posted:3 days ago| Platform:

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Skills Required

shrinkage attrition banking products sales process sla management target achievement team handling banking process kpi sla conversion rate outbound process aht revenue generation outbound sales kra

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Assistant Manager Outbound Sales (BPO)/ Banking Process

Location: Hyderabad

Experience Required: Minimum 1 year in Assistant Manager role or 2 year in senior team leader role (Outbound Sales)

About the Role:

We are seeking a highly driven Assistant Manager to manage outbound sales operations. The role involves end-to-end responsibility for driving sales, monitoring KPIs, managing team leaders, and ensuring high productivity.

Key Responsibilities:

Manage multiple outbound sales teams and their Team Leaders.
Drive sales conversions, occupancy, utilization, and dialer productivity.
Analyze performance data and implement improvement plans.
Ensure revenue targets are met consistently.
Create sales scripts, objection handling techniques, and process improvements.
Conduct regular business reviews with management.
Responsible for attrition control, training, and performance enhancement of the team.
Ensure compliance with company policies and quality standards.

Requirements:

Minimum 1 year experience in a Assistant Manager role in outbound BPO sales.
Strong exposure to dialer management, occupancy planning, utilization tracking, and conversion optimization.
Excellent leadership, coaching, and communication skills.
Ability to manage large teams and deliver results under pressure.
Ensure banking Products knowledge

COMPANY NAME :GLOBIVA SERVICES
LOCATION : GURUGRAM SEC-18
HR Pooja : 9653344345

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