Assistant Manager - IT & Solutions

About The Company

JD :-

• Design, architect, and deploy enterprise-grade Zabbix monitoring platforms across multi-environment infrastructures (On-Prem & Cloud).
• Zabbix infrastructure setup including server, proxies, agents, database, and HA configurations.
• Define and implement monitoring templates, triggers, discovery rules, and alerting policies for diverse infrastructure components.
• Manage day-to-day operational activities – performance tuning, database optimization, backup, version upgrade, and capacity planning.
• Drive automation and self-healing mechanisms for infrastructure monitoring using scripts, APIs, and integrations.
• Implement cloud infrastructure monitoring (AWS, Azure, GCP) through Zabbix agents, APIs, or hybrid connectors.
• Integrate Zabbix with external tools like Grafana, Prometheus, ServiceNow, Ansible, AIOPS for unified observability and automation.
• Develop custom dashboards, reports, and SLA tracking for various business and operational teams.
• Provide SME-level support for new projects, onboarding new systems and technologies into Zabbix.
• Evaluate, recommend, and enhance the existing monitoring ecosystem by adopting best practices and emerging technologies.
• Ensure documentation, governance, and compliance with organizational standards.
  

Technical Skills Required

Primary Expertise:

• Enterprise Zabbix Server Administration & Architecture
• Zabbix Proxies, Agents, Templates, Triggers, and Event Correlation
• HA and DR setup for Zabbix environment
• Scripting & Automation: Python, Shell, or PowerShell
• API Integration with Zabbix for automation and dashboarding
  

Additional Monitoring Tools

• Working knowledge of Prometheus, Grafana, Elastic Stack, Nagios, SolarWinds,OP Manager or similar tools.
• Experience integrating Zabbix with Grafana for visualization and analytics.
  

Cloud Monitoring

• Monitoring cloud-native resources in AWS, Azure, or GCP using Zabbix (via API, CloudWatch, or Azure Monitor integration).
• Familiar with hybrid and multi-cloud monitoring architectures.
  

Infrastructure Exposure

• Strong understanding of Linux/Unix administration, networking concepts (SNMP, ICMP, TCP/IP).
• Knowledge of databases (MySQL/PostgreSQL) used as Zabbix backends.
  

Qualifications

• Bachelor’s/Master’s degree in Computer Science, Information Technology, or related field.
• 8–12 years of overall IT experience with 5+ years in enterprise monitoring roles.
• Hands-on experience with Zabbix enterprise-scale deployments is mandatory.
• Zabbix Certified Specialist/Professional preferred.
• Cloud certification (AWS/Azure) is a plus.
  

Key Attributes

• Individual Contributor with ownership mindset.
• Strong analytical and troubleshooting abilities.
• Proactive in identifying gaps, automating manual processes, and enhancing observability.
• Excellent communication and documentation skills.
• Ability to work in cross-functional and high-paced environments.