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6.6 years

0 Lacs

noida

On-site

At Landis+Gyr , we don’t just manage energy—we lead the transformation toward a smarter and more sustainable energy future. With a net revenue of USD 1.73 billion in FY 2024 , and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics. Today, our global team of about 6,300 professionals is shaping the digital energy era—developing innovative technologies that support decarbonization, grid modernization, and real-time energy insights. Our record USD 4.6 billion order backlog and strong book-to-bill ratio reflect long-term confidence in our mission and solutions. Join us at Landis+Gyr, where we manage energy better! About the Role We are looking for a skilled and detail-oriented Firmware Quality Assurance (FWQA) Engineer to join our embedded systems team. In this role, you will be responsible for validating the reliability, performance, and functionality of embedded Linux firmware and applications, with a focus on networking protocol testing and automation. Areas of Responsibility / Tasks: Perform functional, integration, and regression testing of Linux-based applications running on embedded systems. Validate system-level interactions including process handling, service management, and CLI-based tools. Integrate automated test cases into existing test frameworks and CI pipelines. Analyze firmware behavior and log outputs to identify bugs and performance issues. Work closely with firmware, networking, and tools teams to understand features and define appropriate test coverage. Provide early feedback on requirements and design documents from a testability perspective. Create and maintain test plans, test cases, and test execution reports. Track and report test coverage, pass/fail metrics, and automation status. Desired Skills/Competencies Experience in testing networking protocols such as IPv4, IPv6, DHCP, TCP/IP, ICMP etc. Having experience in testing Linux applications. Experience with source control and automated build systems Experience with Python scripting language Behavioral Competencies Strong analytical skills, attention to detail and excellent problem solving/troubleshooting skills Excellent verbal and written communications skills Highly driven, positive attitude, team player, self-learning, self-motivating and flexibility Strong customer focus Flair for creativity and innovation Qualifications and Additional Requirements Relevant tertiary qualification - B. E, B. Tech, M. E, M. Tech Exposure to Metering is an added advantage. Experience 6.6 to 11 years. Why Join Us? At Landis+Gyr, you’ll be part of a mission-driven company shaping a more sustainable energy future. We empower our people to grow and thrive in a diverse, inclusive, and innovative environment. What we offer: Competitive salary and region-specific benefits. Comprehensive development programs including mentorship and training. A global culture that values collaboration, innovation, and continuous learning. Join us and help create a smarter, greener tomorrow. Ready to Apply: Take the next step in your career with Landis+Gyr. Apply now to be part of a company making a lasting impact in energy management. Submit your resume via the ‘Apply’ link or visit our careers page: https://careers.landisgyr.com/ Please ensure all questions in the application are completed. Applications will be reviewed on a rolling basis, and interviews may commence before the closing date. We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow. Job Title: Technical Lead, Firmware Testing (Protocol) Requisition ID: 21422 Location: Noida, UP, IN Workplace Type: Hybrid Career Level: Experienced Date Posted: Sep 15, 2025

Posted 10 hours ago

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4.0 - 10.0 years

0 Lacs

mumbai metropolitan region

On-site

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Transport Field Engineer Job Level/ Designation Manager / M1 Function / Department Txn Operations / Technology Location Mumbai Job Purpose The role will be responsible for ensuring service up time, maintain SLA and execute Service improvement plan for complete Mumbai IP network Key Accountabilities Key Result Areas/Accountabilities Thorough understanding of IP Packet flow, OSI layers Out of box thinking and excellent problem solving skills during troubleshooting, Able to handle tremendous work pressure Overall knowledge of service layer on CEN, IPRAN and FLDS Command level Hands on experience on Cisco (920/903/7xxx), Nokia (72XX, IXR), ECI (1300/1050/1800) and Juniper routers. In depth knowledge of IP Protocols: ISIS, OSFP, BGP, MPLS, L2/L3 VPN, Understanding of Access, PRE-AGG, AGG and core network in terms of services and connectivity Understanding of 2G/3G/4G Knowledge on MSC, MGW, RNC, MME, SGW, OSS, STP, PACO, MPBN connectivity with IP network at CORE and pre-agg MPLS Traffic Engineering, LDP, RSVP, Segment Routing Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP) Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP) Wireshark analysis and packet capture To assign quality tasks to vendors/ engineers/ managed partners for meeting best results. Evolve SLA and KPI driven operations across circles to provide best in class customer experience for Business team on Service ops Domain. Core Competencies, Knowledge, Experience 4 to 10 Years’ experience in the field of IP Networking Demonstrate experience of working in Telecom Service delivery function. Experience with Data Networking platforms and Enterprise products & Services. Vendor governance / resource utilization. CCNA is must in R&S , CCNP –preferred Must Have Technical / Professional Qualifications B.E Effective communication and interpersonal skills Proactive in approach with positive attitude Able to handle pressure Balanced in handling emergencies. Experience in virtual team management Good Stakeholders Management skills to interface with Vendors and partners Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Posted 11 hours ago

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5.0 - 10.0 years

11 - 12 Lacs

chennai

Work from Office

Technical Trainer Firewall Security: Job Title: Technical Trainer Firewall & Security Location: Chennai - Perungulathur Experience Required: 310 years Industry Type: IT Services & Consulting Functional Area: IT Hardware, Technical Support, Training Employment Type: Full Time, Permanent Job Description: We are seeking a passionate and technically skilled Technical Trainer Firewall & Security to join our team. The ideal candidate will have hands-on experience in networking and security technologies and a strong background in training delivery. Key Responsibilities: Conduct technology training sessions for L1/L2 engineers on the production floor. Administer skill gap assessments and deliver refresher training programs. Develop lab scenarios and case studies for Level 1 & 2 support. Simulate complex technical issues in lab environments and provide break-fix solutions. Create and deliver training content on emerging technologies via classroom, online, and blended formats. Continuously upgrade technical knowledge and obtain certifications as per business needs. Track and report training effectiveness using feedback, conversion %, and learning curve metrics. Travel within India and abroad to deliver training as required. Required Skills: Networking Fundamentals: OSI Model, Ethernet Frame, MTU, ARP, GARP, Proxy ARP, RARP ICMP, IPv4/IPv6, Fragmentation, VLSM/CIDR TCP (3-Way Handshake), MSS, UDP, FTP (Active/Passive), TFTP DHCP, DNS, SNMP, QoS, Syslog Wireshark Packet Capture & Analysis Utilities: Ping, Traceroute, Nslookup, Netstat Firewall & Security: Firewall, NAT, ALG IPSec VPN, SSL VPN, Site-to-Site & Remote Access VPN Unified Threat Management (UTM) Network Threats & Mitigation Techniques Vulnerability Assessment, ADS Cryptography, PKI, AAA (RADIUS, EAP, TACACS, SAML, SSO) High Availability (Active-Active, Active-Passive) Endpoint Security, Certificate Server, Cloud Security, SIEM, Web Proxy, Content Filtering Preferred Qualifications: Experience in TAC/Tech Support or Enterprise TAC environments. Industry certifications in networking and security domains.

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3.0 years

0 Lacs

pune, maharashtra, india

Remote

Entity: Technology Job Family Group: IT&S Group Job Description: The Network Monitoring Tools Engineer will be responsible for leading, maintaining, and enhancing enterprise monitoring platforms that support proactive identification and resolution of network issues. The role involves configuring, optimizing, and integrating supervising tools to ensure accurate transparency of network health and performance. The incumbent will work with L2/L3 teams, infrastructure engineers, and business partners to deliver actionable insights, streamline fix processes, and continuously improve monitoring capabilities. This role is key in ensuring the supervising ecosystem supports operational stability, reduces downtime, and accelerates problem resolution. Occasional travel (<5%) may be required for specific business needs. Key Responsibilities Supervising Tools Management & Enhancement Administer and maintain enterprise monitoring tools (e.g., SolarWinds, Nagios, PRTG, Splunk, AppDynamics, Wireshark, or similar). Enhance supervising platforms by developing new dashboards, alerts, and reporting capabilities. Integrate supervising tools with ticketing systems (e.g., ServiceNow, Remedy) for streamlined incident handling. Tool Optimization & Troubleshooting Support Ensure monitoring systems deliver accurate real-time visibility of network performance and availability. Fine-tune thresholds, alerting rules, and issue workflows to minimize false positives/negatives. Support L2/L3 teams by providing data, logs, and insights from supervising tools for faster root cause analysis. Operational Perfection Develop automation scripts or templates to improve monitoring efficiency and reduce manual intervention. Regularly review tool performance and implement enhancements for scalability and reliability. Maintain tool documentation, standard operating procedures, and knowledge base articles. Collaboration & Reporting Work closely with network engineering and operations teams to align monitoring coverage with business needs. Generate regular reports on network performance, incidents, and monitoring effectiveness. Provide recommendations for process and tool improvements to management. Compliance & Continuous Learning Ensure monitoring tools and processes comply with organizational and regulatory standards. Stay current on emerging monitoring technologies and best practices. Train and mentor team members in the effective use of monitoring platforms. Qualification and Experience: Graduate [Science Technology] in any field with 3+ years of overall experience. Experience in handling large and complex IT Operations and relationship management in Remote IT infrastructure management with a strong focus on Incident and Problem management / project management. Advanced certifications in Networking or Monitoring Tools are a plus. Essential Hands-on experience managing and enhancing enterprise monitoring platforms. Proficiency in network monitoring & management tools such as: SolarWinds, PRTG, Nagios, Zabbix, LogicMonitor, AppDynamics, Dynatrace, Splunk, Wireshark (or equivalent). Strong understanding of network protocols (TCP/IP, SNMP, NetFlow, Syslog, ICMP, DNS, HTTP/S). Experience with alerting, reporting, dashboard creation, and tool integrations (with ITSM systems like ServiceNow, Remedy, etc.). Scripting knowledge (Python, PowerShell, Shell, or Perl) to automate monitoring tasks and tool enhancements. Familiarity with APIs and integrations for extending tool functionality. Knowledge of network infrastructure components (routers, switches, firewalls, load balancers, WAN optimizers, etc.). Understanding of ITIL processes (Incident, Problem, and Change Management). Soft Skills Strong analytical and problem-solving abilities. Excellent communication and collaboration skills with cross-functional teams. Ability to document, train, and mentor others in tool usage and troubleshooting techniques. Proactive mindset for improving monitoring coverage and reducing downtime. Preferred/Desirable Certifications like: CCNA/CCNP (Cisco), CompTIA Network+, ITIL Foundation, or vendor-specific tool certifications (e.g., SolarWinds Certified Professional, Splunk Core Certified Power User). Versa/Cisco/Juniper Associate level Certification. Fortinet/Juniper SD-WAN knowledge A broad knowledge of risk and/or security within a large enterprise covering networks, E-business and application security Experience in cloud monitoring (AWS CloudWatch, Azure Monitor, GCP Operations Suite). Exposure to automation frameworks (Ansible, Puppet, or similar) About Bp bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytics, API and platform design, Business Analysis, Cloud Platforms, Coaching, Communication, Configuration management and release, Continuous deployment and release, Data Structures and Algorithms (Inactive), Digital Project Management, Documentation and knowledge sharing, Facilitation, Information Security, iOS and Android development, Mentoring, Metrics definition and instrumentation, Network Monitoring, NoSql data modelling, Relational Data Modelling, Risk Management, Scripting, Scripting Languages, Service operations and resiliency {+ 6 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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0 years

0 Lacs

bengaluru, karnataka, india

On-site

Skillset Required: Excellent knowledge and work experience in most of the following areas: L2/L3 Features (TCP/IP, VRRP, IGMP, IPv4, IPv6, ICMP, ICMPv6, ARP). Experience in working with RDMA protocols. Experience in writing test scripts to verify NIC behaviour is highly desired. Familiarity with Traffic Generators and Network debugging tools (Wireshark, ping, traceroute etc.) Should have hands-on experience on Test planning, topology planning, requirement-to-testcase mapping, Test case writing, Defect logging and tracking, with excellent debugging skills. Good knowledge and hands-on experience of test tools. Good knowledge of testing methodologies, knowledge of different testing types and overall product life-cycle

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1.0 - 6.0 years

1 - 5 Lacs

pune

Work from Office

Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist endeavours to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with ICE Mortgage Technology product and services within their business. This role requires strong communication skills, problem-solving abilities, and a proactive approach to ensure client satisfaction. Responsibilities Act as the first point of contact for clients reporting incidents and issues Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions Diagnose and troubleshoot technical issues, providing timely and effective resolutions Recognize and respond accordingly to systemic customer-impacting problems Collaborate with internal teams to escalate and resolve complex incidents Monitor incident resolution progress and keep clients informed of status updates Ensure all incidents are resolved within agreed service level agreements (SLAs) Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates Participate in the product defect/enhancement closed loop process by accurately identifying defects and enhancements, and communicating status updates to the client Understand and follow company and departmental guidelines and policies for customer interaction Maintain and promote consistent behaviors and delivery across the team Stay up-to-date with product knowledge and industry best practices Effectively use knowledge base, along with all resources available to drive resolution Thoroughly and accurately document details of all client interactions in CRM system Knowledge and Experience Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science) with 1 year client support experience OR equivalent (2-3 years) experience in a customer-facing technical support role Proven experience in a client support or technical support role, preferably in incident management Strong problem-solving skills and attention to detail Proven effectiveness in a role that requires multi-tasking and strong customer soft-skills Demonstrated relevant competency in the following areas Adobe Acrobat, Microsoft Office products, Windows Desktop including Windows Registry PC Basic Setup, PC Hardware Troubleshooting & Understanding of Software/Hardware compatibility limitations Experience working in a SaaS environment Familiar with Client/Server Architecture including but not limited to VDI/Citrix/Virtualization, Network troubleshooting tools such as Telnet, Traceroute or Ping Awareness of Knowledge Center Support/Knowledge Article best practices, familiar with structuring process & procedure documentation Demonstrated ability to confidently deliver solutions and resolve issues Team-oriented, demonstrates a professional and cooperative attitude Exhibits flexibility, can multi-task several priorities to completion, finishes ad-hoc projects and requests when needed Makes timely and sound decisions based on all available input; addresses root cause of issues; recognizes problems and acts accordingly Communicate effectively via written and spoken language; comprehends problems, urgency, and desired outcome in the absence of perfect information; shares information and ideas with others; conscientious listener Maintain composure and professionalism under high-pressure conditions; open-minded; solicits feedback Analytical, proactive and creative problem solver Bias for action; willingness to affect positive change; adaptable and committed to the success of our customers Act with integrity; demonstrate adaptability; execute consistently against job responsibilities

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3.0 - 6.0 years

5 - 9 Lacs

noida

Work from Office

Join our Team About this opportunity: Ericsson is looking for a highly skilled Senior Engineer IP SDN to lead and drive technological excellence across our Core and IT Cloud domains This role is critical in ensuring the seamless operation, enhancement, and innovation of our Managed Services deliveries As part of the Ericsson Operations Engine, you will be responsible for the full lifecycle of Create, Sustain, and Evolve, making a significant impact on the performance and scalability of our networks, What you will do: Design, configure, and troubleshoot complex IP networks involving OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port Channel, Experience with data center topologies (Leaf-Spine, Gateway) and Layer 2/Layer 3 protocols, Good knowledge on routing concepts like static routes and dynamic routes & dynamic routing protocols like EIGRP, OSPF and its working, Work with Cisco Nexus platforms and configure VXLAN and VLAN for enhanced data center connectivity and segmentation, Hanson experience in the Cloud architecture of Ericsson, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable, Configure Load Balancing solutions (F5, Citrix, HAProxy) to optimize traffic distribution and ensure application availability, Ensure high availability by implementing redundancy and failover strategies using protocols like VRRP and HSRP, GLBP, Monitor and improve network performance through analysis of KPIs and incident reports, Support Data Center network architecture including Leaf-Spine topologies, EVPN EVI, Collaborate with cross-functional teams to align network design and performance with business requirements, Good understanding of the protocols like TCP, UDP, IP, ARP, ICMP and their troubleshooting Experience The Skills You Bring Bachelor of Engineering or equivalent experience with at least 2 to 8 years in the field of IT, Must have experience in handling operations in any customer service delivery organization, Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime, Why join Ericsson At Ericsson, you?ll have an outstanding opportunity The chance to use your skills and imagination to push the boundaries of what?s possible To build solutions never seen before to some of the worlds toughest problems You?ll be challenged, but you wont be alone You?ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next, What happens once you apply Click Here to find all you need to know about what our typical hiring process looks like, Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team Ericsson is proud to be an Equal Opportunity Employer learn more, Primary country and city: India (IN) || Noida Req ID: 764296 Show more Show less

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0 years

0 Lacs

vadodara, gujarat, india

Remote

Firewall Support (on Call Support) Location: Vadodara, India Office Shift Time: 24/7 set up (with monthly shift change roaster) Number of Position: 02 About VikingCloud VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions – faster. Powered by the Asgard Platform™, the industry’s largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day. VikingCloud is the one-stop partner trusted by 4+ million customers to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruptions to their business. Our 1,000 dedicated cybersecurity and compliance expert advisors understand that it’s not just about technology. It’s about transacting business and delivering an exceptional customer experience every day, without fail. That’s the measurable value we deliver. And that’s what we call, Business Uninterrupted. This Position Firewall support Level 1 provides excellent customer service for a fast-paced multitasking service desk environment that supports remote access internet VPN products, managed security and network services, Software as a Service Products (SaaS), with high first call resolution. Responsibilities Phone/Chat/Email Support Apply handling processes consistently. Log and track all communications received into the ticketing system. Establish a quality working relationship with a variety of customers. Follow defined standards to resolve a specific set of problems. Follow defined standards to collect and follow up on escalated issues. Escalate issues within the defined standards. Level I Support Research and resolve caller inquiries by utilizing established procedures, user manuals, accessing on-line applications, or interacting with internal and external support groups. Troubleshoot and resolve hardware, software, and communications issues by interacting with application end users, application engineers, system engineers and hardware / software vendors. 3. Continuous Improvement Meet individual metrics for Level 1 Support Engineer Identify and suggest process improvements as they arise. Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements. 4. Technical Skills Knowledge and experience with network protocols and concepts including SSH, FTP, ICMP, TCPIP (IPv4 & IPv6), Network Address Translation (NAT), SNMP, IPSec, GRE, QoS, and VLANs. Ability to interpret output from network traffic analysis tools such as Ethereal (Wireshark) Effective interpersonal and consulting skills to be used to align customer needs to tactical and strategic solutions. Hands-on experience with Meraki and Fortinet firewalls . Ability to effectively collaborate in a dynamic team environment. Firewall Implementation and Support Installing Managed Network Solutions including Fortinet firewalls. Making changes to firewalls in support of customer’s needs. Solving technical customer issues around firewalls, filtering, IP Networking, Routing, VPNs, and application connectivity. Respond to firewall/network issues on a rotating on-call basis. This will, depending on the situation, may require work outside the traditional work hours, including weekends and holidays, and will require carrying and responding to a cell phone or other contact device, as determined by management. Monitor performance, capacity, and availability of the firewalls on an ongoing basis. Recommend improvements in technologies and practices to increase these metrics. Maintain awareness of and familiarity with trends and new developments in technologies used in, or appropriate for use in, firewall support and operating infrastructure. Work with other technical staff to develop firewall architectures, technologies, and quality assurance policies and procedures. Deliver better than agreed customer SLAs. Firewall and VPN Management Perform incident, problem, and change management process for firewalls according to ITIL standards. Improve customer satisfaction metric, through stable transparent service Qualifications Provide excellent first line customer service. Respond to all chats, emails, and phone calls consistently. Enter all relevant data from customer contact channels into tracking system. Assist with troubleshooting and resolution of all tickets that can be processed from start to finish by level 1 as defined by management. Great interpersonal skills; superior customer service skills; excellent multi-channel communication skills. Works well under pressure with limited supervision while consistently displaying a professional demeanor. Ability to follow processes and escalate issues consistently. Resolve a variety of external technical requests including virtual private networks, protecting data integrity, and assisting the retail industry with the send/receive of proprietary data. Support the technical management team with call data analysis. Experienced in Windows operating systems. Familiar with TCP/IP and networking concepts. High level of ethics and integrity. Scheduling flexibility required.

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5.0 - 10.0 years

3 - 6 Lacs

bengaluru

Work from Office

Overview Core Responsibilities --1.Orchestration and AutomationAutomate service activation and management across different network domains, vendors, and layers.2.Troubleshooting and Problem SolvingDiagnose and resolve network and service issues, requiring strong analytical and problem-solving skills.3.Monitoring and Visualization:Utilize tools to monitor network performance and correlate service issues with network events.4.Data Collection and Analysis:Gather and analyze data from network devices and systems to identify trends and root causes.5.Tool Development:Potentially develop or enhance tools for monitoring, data collection, and automation.6.Communication and Collaboration:Communicate technical information clearly to both technical and non-technical audiences, and collaborate with global teams. Responsibilities Required Skills and Experience ---- Technical Skills: 1.Strong Linux skills and scripting experience (e.g., Python, Shell Scripting).2.Experience with network troubleshooting and network management solutions (OSS/BSS).3.Familiarity with network protocols (e.g., SNMP, Syslog, ICMP, SSH).4.Experience with databases (e.g., PostgreSQL, Neo4j, MySQL).5.Knowledge of Blue Planet products (BPI, BPO, ROA). Soft Skills: 1.Strong analytical and problem-solving skills.2.Excellent communication (written and verbal) skills.3.Ability to work independently and as part of a team.4.Ability to work with a globally distributed team. Requirements Specific Knowledge 1.Understanding of network architecture and technologies.2.Knowledge of service orchestration principles.3.Experience with Blue Planet MDSO or similar orchestration platforms.4.Familiarity with network automation tools and techniques. Educational Requirements 1.Bachelor's degree in Computer Science, Information Technology, or a related field.2.Relevant certifications (e.g., AWS Certified Solutions Architect, CCNA, Python certifications) are a plus.

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2.0 - 7.0 years

6 - 8 Lacs

chennai

Work from Office

Job description We are looking for a highly skilled Network Support Engineer to provide technical support and resolve complex networking issues for enterprise customers. This role requires strong troubleshooting skills across multiple layers of networking, hands-on experience with VMware technologies, and the ability to work in a fast-paced, customer-focused environment. Role & responsibilities Provide technical support to customers via phone, email, and remote sessions. Troubleshoot and resolve networking issues across L2L7 layers . Perform and analyze network diagnostics using tools such as tcpdump, Wireshark, traceroute, route, and netstat . Support VMware infrastructure, including vSphere, ESXi, and vCenter . Escalate complex issues as per standard operating procedures. Document solutions and create knowledge base articles. Collaborate with internal teams and share best practices to improve issue resolution. Maintain regular follow-ups with customers, providing updates and action plans. Preferred candidate profile 24 years of experience in network or technical support . Strong understanding of L2/L3 protocols : TCP, UDP, ARP, DHCP, ICMP, IPv4/IPv6, VLAN concepts, VLAN tagging. Experience in troubleshooting and resolving networking problems in enterprise environments. Hands-on experience with VMware (vSphere, ESXi, vCenter).

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3.0 - 8.0 years

1 - 5 Lacs

pune

Work from Office

Responsibilities Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions Resolve problems in a timely manner with minimal assistance for 85% of all cases assigned Drive service level attainment as per departmental standards Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates Recognize and respond accordingly to systemic customer-impacting problems Participate in the product defect/enhancement closed loop process by accurately identifying defects and enhancements, and communicating status updates to the client Understand and follow company and departmental guidelines and policies for customer interaction Maintain and promote consistent behaviors and delivery across the team Manage case backlog as per departmental standards Effectively use knowledge base, along with all resources available to drive resolution Thoroughly and accurately document details of all client interactions in CRM system Knowledge and Experience 3 years technical support experience or 1 year experience and a Bachelor Degree or equivalent. Understanding of Client/Server Architecture, Windows, VPN and network troubleshooting tools such as Telnet, Traceroute or Ping An ability to analyze and decipher customer issues with processing, underwriting, closing and post-closing, and secondary marketing to include regulatory requirements, XML files, JSON files, system logs and investor guidelines Experience with Splunk, Kibana or other log analyzer tools Possesses job-relevant (Mortgage Banking Industry) and technical knowledge to a degree commensurate with the responsibilities of the role Possesses ability to manage own time to department and team standards and expectations An ability to demonstrate basic competency in the mortgage process and loan origination systems to the conceptual level. Preference for experience in using Encompass. Collaborates: Partners and works collaboratively to meet shared objectives. Cooperative; Fair; Trustworthy Communicates Effectively: Develops and delivers written and oral communications that are clear, instructive, and professional. This includes adapting communication style to the audience and setting. Delivers solutions with confidence. Customer Focus: Exhibits a sense of dedication to meeting the expectations and requirements of the customer. Gains trust and garners the respect of the customer Decision Quality: Makes sound, timely decisions. Consistently demonstrates good judgement and considers all relevant factors Technical Savvy: Exhibits a willingness and desire to learn diverse, job-appropriate technologies and technical skills. Capacity to understand technical concepts, processes, procedures, and tools

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3.0 - 5.0 years

6 - 10 Lacs

pune

Work from Office

Solarwinds B2 Role : 5-7 years of advanced knowledge of the Solarwinds IT Management Software suite required. Should have extensive expertise in implementation\project plan designing\High Level and Low Level Design Documentation. Knowledge of SNMP Monitoring, Internet Service Monitoring required. Knowledge of ASPX and other development standards available to build Solarwinds GUI content required. Development experience in a Unix/Linux environment with advanced knowledge of OO Perl highly desirable. Database development knowledge and SQL experience (primarily PostgreSQL but some MS SQL and Oracle) required. Strong knowledge of HTML, JavaScript, Ajax and other web development skills desired. Responsible for further developing and enhancing the use of SolarWinds which includes WAN/LAN monitoring, reporting, and alerting. This person will need to have core competencies in the administration, support, and operation of the Orion SolarWinds platform including Network Performance Monitor, Network Configuration Manager, NetFlow Traffic Analyzer, Server and Application Manager, IP Address Manager and other modules Responsibilities for Solarwinds Administrator include, but are not limited to: Experience in the administration, support, and operation of the Orion SolarWinds platform including Network Performance Monitor, Network Configuration Manager, NetFlow Traffic Analyzer, IP Address Manager and other modules Experience with tuning SolarWinds to decrease noise and increase actionable alerts Experience with creating automation scripts using SolarWinds and other tools to execute changes across multiple network devices in a safe manner Extensive experience in using SwSQL or T-SQL to create advanced alerts and reports Knowledge in the use of network management protocols (e.g. SNMP, SNMP Traps, Syslog, ICMP, NetFlow,etc.) Mandatory Skills: Solarwinds . Experience: 3-5 Years .

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5.0 - 10.0 years

15 - 30 Lacs

bengaluru

Work from Office

Role & responsibilities Key Responsibilities: Demonstrate excellent communication skills and a proven ability to manage competing high-priority tasks. Take the lead in technical aspects, mentor team members, and contribute to building technical proficiency within the team. Collaborate effectively with cross-functional teams, fostering a culture of collaboration and knowledge-sharing. Exhibit independence, accountability, a strong sense of ownership, assertiveness, effective communication, a sense of urgency, and adaptability. Qualifications: Bachelor's or Masters degree in Computer Science, Electrical Engineering, or a related field. 5+ years of relevant experience in building enterprise-grade appliances at scale or similar domains. 3+ years of experience in designing and delivering features independently without guidance. Proficiency in embedded software development using C, C++, and/or Python. Strong understanding and experience with routing protocols such as OSPF, BGP, RIP, EIGRP etc etc. Must have Knowledge of the FRR open routing stack (formerly Quagga, Zebra) Knowledge of Integrating and optimizing FRR (Free Range Routing), BGP, OSPF, and other routing protocols with fast path data plane is huge plus. Strong familiarity and development expertise in other opensource Routing stacks like BIRD is a plus. In-depth knowledge of data-plane forwarding technologies including L2, L3, VXLAN, segment routing, and MPLS. Good understanding of Transport Network deployment using VRF’s and MPLS. Certifications like CCNA, CCNP and CCIE is a plus. Good Knowledge on Tunneling protocols like GRE, VPN tunnels and MPLS based VPNv4 and VPNv6 tunnels. Familiarity with TCP/IP, UDP, ARP, DHCP, DNS, NAT, Firewall. Hands-on experience with Software Defined Networking and distributed systems. Familiarity with overlays and tunneling technologies. Excellent software engineering skills, with the ability to write clean, testable, and maintainable code. Proven track record of success in a collaborative team environment, particularly in startup settings. Exceptional interpersonal skills, both verbal and written, with the ability to effectively communicate complex technical concepts. Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels Prior working experience on one or more Cloud Service Providers (AWS, Azure, GCP, OCI, Alibaba cloud, etc.) is a plus Nice to have: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design.

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5.0 - 10.0 years

7 - 17 Lacs

bengaluru

Work from Office

In this role, you will: Process SCRA benefits proactively to eligible loans in order to provide a consistent response for identified military service customers. Complete transactions in the System of Record (SOR) and send notification letters to service members. Drive quality initiatives including training, process improvement & design, complex analysis, change implementation. Proactively identifying risks and opportunities in the operations processes and work closely with the operation leaders to drive quality and compliance. Drive business results through increased efficiency and quality while managing risk. Drive quality monthly cadence reporting and proactively report issues to the leadership on risks and quality. Required Qualifications: 6+ months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualification: Skills Ability to exceed the target, Capability to work under pressure, Understand the other LOB and Quick learner. Willing to work in Night Shift 2.30 PM 11.30 PM or 4.30 PM 1.30 AM Additional knowledge on applications like SMIS, FDR, ICMP, IRRIS, FDR Adjustments, iTop, CARS, Hogan and XPM Application Portal. Job Expectations: 5+ years of experience in loan operations, SCRA Act. Has process expertise for multiple business groups and can provide analysis to the most complex and volatile business lines. Ability to collaborate with team members and leaders overseas. Ability to take calls/attend meetings during evening hours in order to allow for communication/collaboration with U.S. team members. Ability to exceed the target, Capability to work under pressure, Understand the other LOB and Quick learner. Extensive knowledge and understanding of processes and tools. Excellent verbal, written and interpersonal communication skills. Knowledge and understanding of business processes analysis and enhancing operations to accomplish business objectives.

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4.0 - 8.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Join our Team About this opportunity: Ericsson is looking for a highly skilled Senior Engineer – IP SDN to lead and drive technological excellence across our Core and IT Cloud domains. This role is critical in ensuring the seamless operation, enhancement, and innovation of our Managed Services deliveries. As part of the Ericsson Operations Engine, you will be responsible for the full lifecycle of Create, Sustain, and Evolve, making a significant impact on the performance and scalability of our networks. What you will do: Design, configure, and troubleshoot complex IP networks involving OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port Channel. Experience with data center topologies (Leaf-Spine, Gateway) and Layer 2/Layer 3 protocols. Good knowledge on routing concepts like static routes and dynamic routes & dynamic routing protocols like EIGRP, OSPF and its working. Work with Cisco Nexus platforms and configure VXLAN and VLAN for enhanced data center connectivity and segmentation. Hanson experience in the Cloud architecture of Ericsson, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable. Configure Load Balancing solutions (F5, Citrix, HAProxy) to optimize traffic distribution and ensure application availability. Ensure high availability by implementing redundancy and failover strategies using protocols like VRRP and HSRP, GLBP. Monitor and improve network performance through analysis of KPIs and incident reports. Support Data Center network architecture – including Leaf-Spine topologies, EVPN EVI. Collaborate with cross-functional teams to align network design and performance with business requirements. Good understanding of the protocols like TCP, UDP, IP, ARP, ICMP and their troubleshooting Experience The Skills You Bring Bachelor of Engineering or equivalent experience with at least 4 to 8 years in the field of IT. Must have experience in handling operations in any customer service delivery organization. Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 764783

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2.0 - 8.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Join our Team About this opportunity: Ericsson is looking for a highly skilled Senior Engineer – IP SDN to lead and drive technological excellence across our Core and IT Cloud domains. This role is critical in ensuring the seamless operation, enhancement, and innovation of our Managed Services deliveries. As part of the Ericsson Operations Engine, you will be responsible for the full lifecycle of Create, Sustain, and Evolve, making a significant impact on the performance and scalability of our networks. What you will do: Design, configure, and troubleshoot complex IP networks involving OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port Channel. Experience with data center topologies (Leaf-Spine, Gateway) and Layer 2/Layer 3 protocols. Good knowledge on routing concepts like static routes and dynamic routes & dynamic routing protocols like EIGRP, OSPF and its working. Work with Cisco Nexus platforms and configure VXLAN and VLAN for enhanced data center connectivity and segmentation. Hanson experience in the Cloud architecture of Ericsson, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable. Configure Load Balancing solutions (F5, Citrix, HAProxy) to optimize traffic distribution and ensure application availability. Ensure high availability by implementing redundancy and failover strategies using protocols like VRRP and HSRP, GLBP. Monitor and improve network performance through analysis of KPIs and incident reports. Support Data Center network architecture – including Leaf-Spine topologies, EVPN EVI. Collaborate with cross-functional teams to align network design and performance with business requirements. Good understanding of the protocols like TCP, UDP, IP, ARP, ICMP and their troubleshooting Experience The Skills You Bring Bachelor of Engineering or equivalent experience with at least 2 to 8 years in the field of IT. Must have experience in handling operations in any customer service delivery organization. Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 771920

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4.0 - 9.0 years

5 - 15 Lacs

chennai

Remote

Onsite Work!!!!!!!!!!! Role and Responsibilities Monitor and maintain the health and performance of enterprise network infrastructure using SolarWinds NPM, NCM, and NTM, as well as tools like Zabbix, Nagios, and Splunk. Utilize SolarWinds NPM for real-time network performance monitoring, identifying and resolving bottlenecks or outages. Manage network configurations and compliance using SolarWinds NCM, including automated backups, configuration audits, and policy enforcement. Create and update network topology maps with SolarWinds NTM to ensure accurate network documentation and visibility. Conduct deep network traffic and protocol analysis using tools like Wireshark, and perform root cause analysis for recurring issues. Develop monitoring dashboards, alerts, and reports to support proactive network management and capacity planning. Collaborate with IT teams to ensure the network is secure, optimized, and aligned with business needs. Maintain detailed documentation of monitoring configurations, incident resolutions, and network topology. Participate in incident response, change management, and on-call rotation for critical network events. Qualifications and Education Requirements Bachelors degree in Computer Science, Information Technology, or equivalent work experience. 3+ years of experience in network analysis, performance monitoring, and troubleshooting. Hands-on experience with SolarWinds NPM, NCM, and NTM is required. Strong knowledge of core network protocols (TCP/IP, SNMP, ICMP, BGP, OSPF, etc.). Familiarity with other monitoring tools such as Zabbix, Nagios, Splunk, and packet sniffers like Wireshark. Solid understanding of network infrastructure including routers, switches, firewalls, and load balancers. Experience with hybrid network environments (on-premises and cloud).

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3.0 years

0 Lacs

pune, maharashtra, india

Remote

Entity: Technology Job Family Group: IT&S Group Job Description: The Network Monitoring Tools Engineer will be responsible for leading, maintaining, and enhancing enterprise monitoring platforms that support proactive identification and resolution of network issues. The role involves configuring, optimizing, and integrating supervising tools to ensure accurate transparency of network health and performance. The incumbent will work with L2/L3 teams, infrastructure engineers, and business partners to deliver actionable insights, streamline fix processes, and continuously improve monitoring capabilities. This role is key in ensuring the supervising ecosystem supports operational stability, reduces downtime, and accelerates problem resolution. Occasional travel (<5%) may be required for specific business needs. Key Responsibilities Supervising Tools Management & Enhancement Administer and maintain enterprise monitoring tools (e.g., SolarWinds, Nagios, PRTG, Splunk, AppDynamics, Wireshark, or similar). Enhance supervising platforms by developing new dashboards, alerts, and reporting capabilities. Integrate supervising tools with ticketing systems (e.g., ServiceNow, Remedy) for streamlined incident handling. Tool Optimization & Troubleshooting Support Ensure monitoring systems deliver accurate real-time visibility of network performance and availability. Fine-tune thresholds, alerting rules, and issue workflows to minimize false positives/negatives. Support L2/L3 teams by providing data, logs, and insights from supervising tools for faster root cause analysis. Operational Perfection Develop automation scripts or templates to improve monitoring efficiency and reduce manual intervention. Regularly review tool performance and implement enhancements for scalability and reliability. Maintain tool documentation, standard operating procedures, and knowledge base articles. Collaboration & Reporting Work closely with network engineering and operations teams to align monitoring coverage with business needs. Generate regular reports on network performance, incidents, and monitoring effectiveness. Provide recommendations for process and tool improvements to management. Compliance & Continuous Learning Ensure monitoring tools and processes comply with organizational and regulatory standards. Stay current on emerging monitoring technologies and best practices. Train and mentor team members in the effective use of monitoring platforms. Qualification and Experience: Graduate [Science Technology] in any field with 3+ years of overall experience. Experience in handling large and complex IT Operations and relationship management in Remote IT infrastructure management with a strong focus on Incident and Problem management / project management. Advanced certifications in Networking or Monitoring Tools are a plus. Essential Hands-on experience managing and enhancing enterprise monitoring platforms. Proficiency in network monitoring & management tools such as: SolarWinds, PRTG, Nagios, Zabbix, LogicMonitor, AppDynamics, Dynatrace, Splunk, Wireshark (or equivalent). Strong understanding of network protocols (TCP/IP, SNMP, NetFlow, Syslog, ICMP, DNS, HTTP/S). Experience with alerting, reporting, dashboard creation, and tool integrations (with ITSM systems like ServiceNow, Remedy, etc.). Scripting knowledge (Python, PowerShell, Shell, or Perl) to automate monitoring tasks and tool enhancements. Familiarity with APIs and integrations for extending tool functionality. Knowledge of network infrastructure components (routers, switches, firewalls, load balancers, WAN optimizers, etc.). Understanding of ITIL processes (Incident, Problem, and Change Management). Soft Skills Strong analytical and problem-solving abilities. Excellent communication and collaboration skills with cross-functional teams. Ability to document, train, and mentor others in tool usage and troubleshooting techniques. Proactive mindset for improving monitoring coverage and reducing downtime. Preferred/Desirable Certifications like: CCNA/CCNP (Cisco), CompTIA Network+, ITIL Foundation, or vendor-specific tool certifications (e.g., SolarWinds Certified Professional, Splunk Core Certified Power User). Versa/Cisco/Juniper Associate level Certification. Fortinet/Juniper SD-WAN knowledge A broad knowledge of risk and/or security within a large enterprise covering networks, E-business and application security Experience in cloud monitoring (AWS CloudWatch, Azure Monitor, GCP Operations Suite). Exposure to automation frameworks (Ansible, Puppet, or similar) About Bp bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytics, API and platform design, Business Analysis, Cloud Platforms, Coaching, Communication, Configuration management and release, Continuous deployment and release, Data Structures and Algorithms (Inactive), Digital Project Management, Documentation and knowledge sharing, Facilitation, Information Security, iOS and Android development, Mentoring, Metrics definition and instrumentation, Network Monitoring, NoSql data modelling, Relational Data Modelling, Risk Management, Scripting, Scripting Languages, Service operations and resiliency {+ 6 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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3.0 years

10 - 19 Lacs

india

On-site

Designation: Network Support Engineer - Tier 2 Work Experience: 3 - 5 Years as a Senior Network Engineer Technologies: Must have extensive knowledge of Routing & Switching, VPN, Wireless Skill Set: Excellent written communication skills, expert in network troubleshooting Shifts: Rotational (will include night shifts) Working Days/week: Five Days Salary Range: 13 - 18 LPA (can negotiate for extremely talented candidate) Closure time: Urgent (as soon as possible) Job Location Andheri East Chandivali Mumbai On payroll of the firm. No virtual interview at all/ Only walking interview at the office. About the Role At Organization, our mission is to rethink IT, not just by making powerful networking technology more accessible but by delivering frictionless product experiences tailored to our users. Our goal is to have a technical support team that goes far beyond the tiered support model and breaks the standard stereotype of support. Our tech support teams work in a non-siloed environment, keeping the Agile methodologies in view. Thus, they eliminate the delays in reaching a resolution for a problem, ultimately resulting in raising satisfaction and achieving customer success. Responsibilities Support all of our product lines, such as wireless technologies, routing and switching, security and VPN, security cameras, and other various network-related issues reported by our customers. Our senior network engineers treat support cases with a two-way approach: They resolve the issue at hand and look for opportunities to improve the product and UX. Identify areas and opportunities to streamline things and provide actionable feedback for improving the brand narrative. Prioritise high-touch cases and close the gaps in the workflow. Investigate areas of misalignment or issues that are critical dead ends, and provide suggestions to remove them. Own each customer case from initial creation to resolution and work directly with the customers and the development teams. Identify issues through support trends and suggest corrective actions to elevate the quality of the product. Read and analyse packet captures to resolve sophisticated networking issues on customers' devices. Perform their own lab recreates in our internal lab setup as part of the troubleshooting. Perform QA tests to identify issues and bottlenecks and report to the product development team. Interpersonal skills, product knowledge, and expertise are critical to responding to daily customer- centric activities. Troubleshoot complex problems with hardware equipment and version applications and recommend corrective action. Document customer communication and recurring technical issues to support product quality programs and product development. Use acquired knowledge to suggest and contribute to Knowledge Base articles. To stay current on our features and technology, attend training, participate in team communication, and keep up with enterprise and networking trends. Knowledge and Experience Minimum of 3 - 5 years hands-on experience and a combination of designing, deploying, configuring, supporting, troubleshooting, debugging and administering network protocols and technologies such as: ACL, ARP, DHCP, DNS, POE (IEEE 802.3af & IEEE 802.3at), Flow Control, ICMP, IPv4 & IPv6, Routing protocols, QOS, SNMP, STP/RSTP/MST (IEEE 802.1d), VRRP, VLAN (IEEE 802.1q), VRF, Wireless LAN. Experience with troubleshooting tools such as tcp dump and Wireshark (or similar packet generation and analysis tools) is highly desired. A strong comfort level with Linux is highly desired but not mandatory. Prior troubleshooting experience preferred. Familiarity with Ubiquiti products is preferred, though not required. We do expect, however, that you will proactively develop your knowledge on the job. Hardware development — both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach. Ability to clearly and concisely articulate matters to customers. Outstanding customer service skills. Excellent account management, follow-through, and attention to detail. Ability to multitask and work under stress. Education Bachelor’s Degree in the field of CS, Networking or Master’s Degree in the field of CS, Networking, IT + work experience (minimum 3 years) as a Senior Network Engineer 3+ years of experience in computer networking – related problem solving, critical thinking, and troubleshooting. Networking certifications are a plus. Work Location & Shift Mumbai Rotational Shift / Including Night shift. Transportation will be provided till home by cab/ pic n drop both, all over Mumbai. Sameer 900 4984 205. Job Type: Full-time Pay: ₹1,091,271.92 - ₹1,949,259.85 per year Benefits: Provident Fund Experience: Network support: 3 years (Required) Work Location: In person

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7.0 years

0 Lacs

bengaluru

Remote

Senior Technical support engineer -Data-Center This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Family Definition: Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems. Management Level Definition: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees. What You Will Do Work in a highly dynamic, technical environment with a relentless focus on delivering remarkable customer experience Take full ownership of customer-reported issues and drive them to resolution Understand customer impact, prioritize effectively, and communicate across stakeholders Contribute to: New product/feature readiness Knowledge creation Quality and continuous improvement initiatives Training and mentoring activities Collaborate as a team player, with flexibility to work on weekends/holidays as per business needs What You Need to Bring Mandatory Skills Excellent verbal and written communication, presentation, and customer handling skills Strong logical troubleshooting ability for complex, high-impact problems Self-driven learning mindset with appetite for continuous development Deep technical knowledge in: Switching Technologies : xSTP, VRRP, LACP, Dot1x, COS, QoS IP Fundamentals : ARP, ICMP, TCP, UDP, DNS, DHCP Routing Protocols : BGP, OSPF, RIP Multicast Protocols : IGMP, IGMP-snooping, PIM Bonus: Scripting skills in Python, Perl, or Shell (bash/ksh/csh) Familiarity with Data Center technologies like VXLAN, EVPN, OSIM Preferred Experience Technical support for critical network infrastructure in Enterprise, Telecom, or Cloud environments Hands-on troubleshooting in Routing/Switching domains Collaboration with Product Development/Engineering teams to resolve customer issues Proven experience in implementing automation technologies Exposure to network design and implementation in data centers Educational Qualification Engineering graduate with 7+ years of relevant experience Certifications like JNCIE or CCIE in Routing & Switching are a strong plus Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job: Services Job Level: Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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1.0 years

0 Lacs

gurugram, haryana, india

On-site

The client is looking to hire a Senior Network Support Engineer for their team at Gurgaon. Shift Timings : US Shifts Responsibilities: • Support all of client's Network and OS product lines to diagnose and tackle various network-related and product-related issues reported by customers. • Provide support on customer cases with full accountability on escalation cases raised by the Tier 1 teams and facilitate discussions with the Product development teams (as and when needed). • Investigate areas of misalignments or issues that are critical dead-ends and provide suggestions to mitigate them. • Identify issues through support trends and suggest corrective actions to: • Prioritise resolution of specific high-touch issues. • Share ideas to enhance the product UX. • Provide suggestions to make the UI more intuitive. • Perform their own lab recreates in our internal lab setup as part of the troubleshooting, as and when necessary. • Provide support and mentoring to the Tier 1 team members in complex troubleshooting scenarios. • Stay up to date on latest features and trending technology, participating in team communication, and keeping up with enterprise and networking trends. • Work closely with other members of Customer Engineering as well as both Software and Hardware development teams in diagnosing problems and communicating them in multiple technical contexts. • Interpersonal skills and product knowledge are critical to responding to daily customer-centric activities. • Read and analyze packet captures using Wireshark/tcpdump to resolve sophisticated networking issues on customers' devices. • Document customer communication and recurring technical issues to support product quality programs and product development. • Use acquired knowledge to suggest and contribute to Knowledge Base articles. Knowledge and Experience: • Knowledge of the networking industry, products, and protocols. • Knowledge of the following network protocols and technologies: TCP/IP and OSI model, IP Address and Subnetting, ARP, DHCP, DNS, POE (IEEE 802.3af/at/bt), ICMP, IPv4 & IPv6, and IEEE 802.1Q trunking, Wireless LAN Fundamentals, VPN, NAT/PAT, etc. • Knowledge of troubleshooting utilities such as Ping, Traceroute, Wireshark (or similar packet capture and analysis tools) is highly desired. • Proven work experience to troubleshoot complex and dynamic customer environments • Expertise in balancing the communications needs of each customer case. • Have a strong analytical mind and the ability to triage. • A high aptitude for both learning and teaching is required. • Excellent written and verbal communication skills are a must. • Ability to clearly and concisely articulate matters to customers. • Outstanding customer service skills. • Excellent account management, follow-through, and attention to detail. • Ability to multitask and be adaptable to work in a fast-paced environment. • 1+ years of experience in computer networking-related problem-solving, critical thinking, and troubleshooting. Education: • Bachelor's/Master's Degree in Engineering/Computer Science/IT is preferred but not mandatory. • Networking certifications are a plus.

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5.0 - 8.0 years

15 - 21 Lacs

bengaluru

Work from Office

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We're looking for an experienced Senior Staff Software Engineer to join our End point protection team. Reporting to the Engineering Manager; QA, you'll be responsible for: Contributing for developing automated function test cases , building test infrastructure for the product needs and mentoring the juniors Developing and maintaining the automation framework. Use in-house and modern tools to enable automation of network security products, scheduling of runs, etc Implementing continuous integration and continuous deployment (CI/CD) pipelines to ensure smooth and efficient automation runs What We're Looking for (Minimum Qualifications) 5+ years of hands-on experience in test automation within a networking or security domain Strong experience in developing test automation frameworks, with proficiency in Python Hands-on experience with tools like Pytest, Selenium (or equivalent), for UI, API, and CLI-based automation Understanding of networking protocols such as TCP/IP, UDP, ICMP, and internet security concepts (SSL, TLS, VPN, Zero Trust) Experience with API testing using tools such as Postman or REST-Assured What Will Make You Stand Out (Preferred Qualifications) Familiarity with cloud-based deployment architectures (AWS, GCP, Azure) and containerization (Docker, Kubernetes) Basic knowledge of virtualization environments, with experience in setting up testbeds Experience in AI is a plus Experience with modern tools/frameworks to support scalable test automation solutions #LI-GL2 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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1.0 years

0 Lacs

pune, maharashtra, india

On-site

Company Overview: Cumulus Systems engages in providing End-to-End Software Development Lifecycle involving Business & Requirements Analysis, Solution Architecture & Design, Development, Testing, Deployment and Postproduction Support. Its cross-domain storage performance management platform called MARS (Measure Analyze Recommend Solve) monitors and helps manage large-scale, heterogeneous IT infrastructure across the entire enterprise. Must have : 1-2 Years of hands-on, Sentinel AND MS Defender working experience. Minium 2 years of working experience in Incident Response Willing to work onsite, Pune location 5 days a week. Willing to work on rotational shifts for 24/7 operations. Job Roles & Responsibilities: L1 Analyst experienced in Azure Sentinel and Microsoft Defender. Experienced in Security Incident Investigation, using Microsoft Defender for O365, Microsoft Defender for Endpoint. Preferred certification- SC – 200. Open and track incidents based on suspicious alerts and/or logs in accordance with the intervention protocol of each client. Monitor the networks of clients using our SIEM, ensure the availability of said infrastructure and recommend solutions that would improve the security posture of the clients. Produce the required monthly reports. Compile and produce weekly vulnerability reports. Answer and respond to calls for support on incident. Skills: Client-focused approach with excellent communication in English. Strong analysis, organizational and documentation skills. Flexibility and adaptability to change. Sense of urgency, resourcefulness and initiative. Availability for working in a team-oriented environment during work shifts, 24/7/365. Proficiency in communication protocols found on modern networks (ICMP, IP, UDP, TCP, ARP, HTTP, HTTPS/SSL, SNMP, POP, etc.). Sound knowledge of network security topics. Ability to analyze, assess vulnerabilities and provide recommendations. One or more of the following security certifications: CEH, GISF, Security+, SSCP will be considered an asset. Other security certifications will be considered an asset. Experience with SIEM & Incident handling will be considered an asset. Experience: 1-2 years Education: University Degree in IT or College degree with 2 years of relevant IT experience. Hitachi Values: We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: Wa – Harmony, Trust, Respect Makoto – Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin – Pioneering Spirit, Challenge

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu, india

On-site

The Opportunity Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible, and secure whilst balancing social, environmental, and economic values. Modular Advanced Control for HVDC (MACH™), is the brain in HVDC transmission systems. This system is designed to run 24/7 for thirty years or more, allowing the HVDC system to be controlled and protected in the most reliable way throughout its lifetime. The system consists of Control & Protection Main Computers, Station Control and Monitoring servers, Operator Workstations, Digital Signal Processing units, Input / Output systems and Valve Control Units. How You Will Make An Impact To evaluate the cyber security functionalities of products and improve the security posture. You will work to fulfill security compliance requirements for the products. You will be responsible to perform Threat modeling/ Security assessment for products. To perform operating system and network devices hardening, to allow only necessary function for products operation. You will be contributing to verification of Cybersecurity functionality on control system components. You will be participating in the Vulnerability handling of the products. You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background Required Bachelor’s or Post Graduate degree in Engineering Required 2-6 years of experience in Cybersecurity. Good understanding of cybersecurity principles like cybersecurity architecture, defense in depth, default deny, least privilege, compartmentalization, privilege initiation, AAA etc. Good understanding of cybersecurity controls like, IDS/IPS (host/network), hardening, security policies, Malware Protection, Filtering, NGFW etc. Required knowledge in Networking, Patch Management, Security standards like IEC 62443, ISO 27001. Hands-on experience with protocols like HTTP, HTTPS, SSL, SSH, ICMP, DHCP, L2TP, PPTP, DNS, SNMP, RDP, NTP. Hands-on experience in automation using Python, PowerShell and Batch scripts also with Security tools like NMAP, Nessus, Wireshark, etc. Knowledge of protocols like IEC 61850, Goose, Modbus are added advantages, Windows and Virtual Machine Administration. Certifications like MCP/MCITP/MCSE/CEH/CISSP/CISA are advantage. Strong Collaborations, training and mentoring skills. Good interculture sensitivity, sense of ownership and responsibility. Aptitude to learn new Technology. Excellent communication, both verbal & written in English. More About Us Excited about a new opportunity? If this sounds like you, we’d like to see your application! Our selection process is ongoing, so don’t wait—apply today! Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

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8.0 years

0 Lacs

india

On-site

The NVIDIA GPU Cloud (NGC) organization is looking for software engineering talent to build NVIDIA’s accelerated compute cloud services. These services include software to manage hardware and network provisioning to build a multi-tenant infrastructure. As a software engineer, you will work with other software engineers, product architects, and product managers as a collaborative team to deliver end-to-end software solutions to manage complex cloud infrastructure deployments. You will write services and software that aligns with the broad architectural vision for the NVIDIA Cloud Platform, working with other teams to develop a robust and scalable system. You own your code - from development to commit to test to production. We expect you to be passionate about code quality, testing, deployment efficiency/simplicity and bringing amazing products to market. What You Will Be Doing Work with NVIDIA internal customers Design and build scalable software systems to manage NVIDIA’s cloud infrastructure. Building network and systems automation software for managing a multi-tenant cloud infrastructure Participate in open-source communities of software we leverage and build. Present to internal stakeholders and NVIDIA leadership on roadmaps, vision, & demos What We Need To See 8 + years of experience with designing and building distributed software systems. BS/MS degree in Computer science or related areas (or equivalent experience) Demonstrated ability to write code in a mainstream systems programming language such as C, C++, Golang, or Rust. Demonstrated ability to design and implement maintainable APIs for consumers. Practical experience with asynchronous programming, type safety, threading models, state machines and data structures. Background of data persistence (SQL or similar). Understanding of secure communication protocols (mutual-TLS, IPsec, or similar). Ways To Stand Out From The Crowd Experience in a Hyperscale Cloud Service Provider (public facing or not) Understanding of networking protocols such as IP, IPv6, BGP, HTTP, ICMP, tunneling protocols (VXLAN, Geneve, FoU, GRE), etc. Background with Host management systems (DHCP, Redfish, UEFI) and host security services such as TPM, TXT, and SecureBoot Kubernetes and/or distributed task scheduling Knowledge of SRE principles (observability, SLOs, logging, etc.) NVIDIA is leading the way in groundbreaking developments in Artificial Intelligence, High-Performance Computing and Visualization. The GPU, our invention, serves as the visual cortex of modern computers and is at the heart of our products and services. Our work opens up new universes to explore, enables amazing creativity and discovery, and powers what were once science fiction inventions from artificial intelligence to autonomous cars. NVIDIA is looking for phenomenal people like you to help us accelerate the next wave of artificial intelligence. NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and talented people in the world working for us. If you're creative and passionate about developing cloud services we want to hear from you! JR2002551

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