204 Asana Jobs - Page 9

Customer Onboarding / Customer implementation Support Specialist Location: Chennai , Work Mode: Hybrid Shift: Night Shift / Uk Shift (6:30 PM – 4:00 AM IST or 2:00 PM – 11:00 PM) Qualification: Bachelor's Degree is mandatory At Toast , we’re building the restaurant platform that helps restaurants adapt, take control, and get back to doing what they love—growing the businesses they’re passionate about. Bready to make a change? About the Role Join our Onboarding Support team and be the friendly expert that helps new customers get started with Toast. You’ll work behind the scenes to make sure their onboarding journey is smooth, supportive, and successful. Key Responsibilities Leverage product knowledge and customer service expertise to support cross-functional workflows Meet defined SLAs consistently for assigned tasks Manage multiple tasks with competing deadlines efficiently Drive continuous improvement within the onboarding process Collaborate closely with teammates across local and global teams Communicate openly to raise concerns and share suggestions Embrace change and proactively pursue learning opportunities Manage tools including Salesforce.com, Zendesk, JIRA, and Asana Required Skills & Experience 2–4 years of experience in a professional customer service environment, supporting internal teams Bachelor’s degree is mandatory Strong communication skills (verbal and written) Strong Excel skills + proficiency in Google Workspace Experience meeting SLAs in task-driven environments Willingness to work in rotational shifts, including night shifts Proficiency in Google Suite Fast learner, self-starter, and team player We Are Toasters At Toast, our employees are the secret ingredient. We’re committed to diversity, equity, and inclusion. We proudly reflect the diversity of the restaurant industry and create equitable opportunities for all.

Responsibilities: * Manage digital campaigns on Shopify, Meta Business Suite, Google Ads. * Collaborate with cross-functional teams using Trello, Asana, Canva.

Job Summary: We are seeking a forward-thinking AI Business Analyst with a strong foundation in IT Business Analysis and a passion for AI-driven innovation. The ideal candidate will possess exceptional analytical skills, technical expertise, and experience in delivering transformative digital solutions. This role will play a pivotal part in bridging the gap between business needs and cutting-edge AI technologies to drive strategic value across the organization. Key Responsibilities: Requirements Gathering: Engage with stakeholders to elicit, analyze, and document business requirements. Ensure business needs are aligned with strategic objectives and technological capabilities. Solution Design: Evaluate current business processes and identify opportunities for AI integration and digital transformation. Collaborate with cross-functional teams to design innovative, data-driven solutions. Project Support: Assist project managers in delivering AI and digital initiatives on time and within scope. Support end-to-end project lifecycles including planning, execution, and post-implementation analysis Data Analysis: Leverage data analytics tools to analyze large and complex datasets. Generate insights and actionable recommendations to inform decision-making and optimize processes. Stakeholder Communication: Maintain strong communication channels with internal and external stakeholders. Translate technical concepts into clear, business-friendly language. Documentation: Prepare comprehensive documentation including business requirements, functional specifications, process flows, and user guides. Training & Support: Facilitate user training and onboarding for new AI systems and digital tools. Provide ongoing support to ensure user adoption and satisfaction Qualifications Education: Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field.. Experience: 5-7 years of experience as an IT Business Analyst . Technical Proficiency: Familiarity with data analytics platforms and visualization tools. Exposure to AI technologies (e.g., Chat GPT, Gemini, machine learning frameworks). Experience with project management tools (e.g., Jira, Trello, Asana) . Preferred Qualifications AI Expertise: Experience with AI models, natural language processing, predictive analytics, or intelligent automation. Digital Transformation: Hands-on experience in initiatives such as cloud migration, process automation, and digital strategy development . Certifications: Relevant certifications in Business Analysis (e.g., CBAP), AI/ML, or Agile methodologies are a plus. .

Founder's Office Intern Job Summary As a Founder's Office Intern at a leading cybersecurity insurance company, you will play a pivotal role in driving new initiatives and supporting the executive team. This dynamic position offers exposure to high-impact projects, cross-functional collaboration, and direct mentorship from company founders. You will gain valuable experience in the rapidly evolving field of cybersecurity insurance while contributing to the organization's strategic growth. Responsibilities Support the founders in the planning, execution, and analysis of new business initiatives. Conduct market research and competitor analysis related to cybersecurity insurance. Prepare presentations, reports, and business documents for internal and external stakeholders. Collaborate with multiple departments to ensure seamless implementation of new projects. Assist in project management tasks, tracking deliverables, and ensuring timely completion. Participate in brainstorming sessions and contribute creative ideas for business development. Qualifications Pursuing or recently completed a Bachelor’s or Master’s degree in Business Administration, Management, Engineering, Computer Science, or a related field. Strong analytical and problem-solving skills. Excellent written and verbal communication abilities. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Demonstrated initiative and a willingness to learn. Preferred Skills Interest or background in cybersecurity, insurance, or technology sectors. Prior internship or project experience in a startup or growth-stage company. Experience with data analysis or basic financial modeling. Familiarity with project management tools (e.g., Asana, Trello). Understanding of current trends in cybersecurity. Experience Open to freshers and candidates with up to 1 year of relevant experience. Experience in startups, consulting, or technology-driven environments is an advantage. Environment Location: Bangalore, India. Collaborative startup environment with direct access to company founders. May include a hybrid working arrangement depending on company policy. Fast-paced, innovative, and mission-driven culture focused on growth and learning.