This role is responsible for oversees the technical aspects of a software team, Do reverse engineering of the legacy code, identify the issues, make architectural and design decisions, guiding team members in technical matters, and supervising system modifications and working on both front-end and back-end development processes and design, develop, and maintain fully-fledged and functioning platforms with databases or servers. Skills Requirements ASP .NET, .NET CORE, JavaScript, Angular, HTML, CSS, jQuery, SQL, Cosmos DB, Azure, DevOps Requirements Experience in team handling Hand-on experience in ASP .NET, .Net core, Angular / REACT and Azure (8 to 12) years of technical experience, with sound knowledge on .Net related technology. Deep understanding of UI components and Angular Proficient in business analysis, architecture knowledge, and technical solution design. Experience working in an agile environment. Experience building complex web systems that have been successfully delivered to customers. Ability to analyze legacy project code and come up with the ares of improvement so that application performance can be fine tuned. Ability to take a project from scoping requirements through the actual launch of the project. Experience in communicating with users, other technical teams, and management to collect requirements, identify tasks, provide estimates, and meet production deadlines. Experience with mission-critical, 24x7 systems and exposure to high performance & parallel computing technologies. Ability to work on multiple tasks simultaneously and meet deadlines while providing quality results. Ability and desire to be a self-starter and work independently. Ability to effectively troubleshoot issues and resolve issues.

Who are we Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. Should possess experience in Supplier invoice verification and booking. Should possess experience in Credit Card Transactions verification & Entries. Should possess experience in Accrual Entries Should possess experience in Accrual Reversal Should possess experience in Prepaid Reversal Should possess experience in Employee Reimbursement Entries Should possess experience in Subcontractor Invoice verification & Entries Should possess experience in Inter company Invoice Booking Should possess experience in Petty Cash Balance confirmation Should possess experience in Sub-Contractor Master file / Eco Partner Should possess experience in Supplier Aging report Should possess experience in Balance Sheet Schedule preparation Should possess experience in Expenses Variance Report - Vs Last Month Should possess experience in Payroll Accounts and schedules Requirements Commerce Graduate, SAP, Excel, Communication. Job Opening ID RRF_5374 Job Type Permanent Industry IT Services Date Opened 04/06/2025 City Pune City Province Maharashtra Country India Postal Code 411057

The Role The Dynamics 365 Technical Consultant with Power Platform is a role within the Delivery team. The company is looking for a talented candidate for Dynamics 365 Technical Consultant with Power Platform Developer. As a Dynamics 365 Technical Consultant needs to perform OOB customization like Workflows, Business Rules, Business Process flows, Java Scripts, Creating, Packaging, and deploying Solutions. You will be responsible for change management for enhancements, product backlog, bug fixing, and you will also deal with troubleshooting the errors and solving integration errors. Skills Required Microsoft Dynamics CRM 365 CE, Dynamics CRM Online Dynamics CRM SDK, Plugins, Workflows, Customizations, JavaScript, XRMToolBox, Ribbon Workbench. Hands on experience on Power Apps (Model Driven App / Canvas App), Power Automate, Power BI. CRM Portal Basics / Development (Good to have). ASP.NET Frameworks, C#, solid background in OO programming & design. Web API / REST API. Required hands on experience on OOB customization like Plugins, Workflows, Business Rules, Business Process flows, Java Scripts, deploying solutions, etc. Needs to hand on experience Power Platform knowledge i.e. Power Automate, Model Driven Apps, Canvas Apps, Power Bi Reporting Tool. Able to provide a solution to improve the application performance. Able to configure Forms, views, fields, charts, dashboards, workflows, business rules, etc. Needs to have experience working on change management for enhancements, product backlog, bug fixing. Needs to have experience of integrating CRM with Exchange - CRM for Outlook client, App for Outlook, Server-Side synchronization, Email Router to facilitate the Email Processing System. Needs to have experience of client data / data migration and managing it to avoid duplicates on system and provide ways to clean their unwanted data from system to improve and increase the functionality. Needs to have ability for finding root cause analysis of the issue once it gets resolved. Needs to have experience on CRM upgrade management by Microsoft to provide use of new features to improve the functionality. Needs to have troubleshooting and debugging skills and be able to work on CRM administration tasks like managing users and their security permissions. Work on Reports, User access through Administration. Strong analytical skills and Good knowledge of quality processes.

Company Overview: Mission Statement: At Culinary Digital, we empower multi-location food service providers by delivering tailored SaaS solutions that enhance efficiency, control costs, and boost profitability. Through unparalleled customization, real-time data insights, and customer-centric innovations, we optimize operations and elevate customer engagement and satisfaction. Vision Statement: To be the leading provider of innovative, data-driven SaaS solutions for the food service industry, transforming operational excellence and customer experiences through unparalleled customization, real-time insights, and unwavering commitment to customer satisfaction. Culinary Digital is dedicated to revolutionizing the food service industry through cutting-edge technology and exceptional service. We strive to create value for our clients by offering scalable, innovative solutions that streamline operations, provide deep insights, and foster exceptional customer experiences. Our commitment to excellence and continuous improvement ensures that we remain at the forefront of industry advancements, driving growth and success for our clients. Position Overview: As a Data Architect, you will lead the evolution of our data platform, defining and implementing a scalable, cloud-based data architecture to support our rapid growth and AI-assisted transformation. You will play a key role in migrating to a “to-be” architecture, ensuring seamless data integration, performance optimization, and security across relational and non-relational databases. You will collaborate closely with engineering, product, data manager, and business teams to design and implement data solutions that support our SaaS platform, AI-driven automation initiatives, analytics, and operational excellence. As part of an Agile/Scrum environment, you will ensure our data infrastructure aligns with modern cloud-native best practices and enables rapid innovation. Key Responsibilities: Data Architecture & Strategy Design and implement a scalable, high-performance data architecture for a cloud-based SaaS platform. Develop a roadmap for modernizing the data ecosystem, supporting AI-assisted coding and test automation. Define and enforce data governance standards, ensuring data integrity, security, and compliance with best practices. Lead the migration and transformation from existing architectures to a future-state model, optimizing for growth, resilience, and AI capabilities. Re-architect complex database structures, including various data models, relationships, and schema, to optimize performance and scalability. Design and implement backup, recovery, purging, and archival strategies to protect against data loss while maintaining system efficiency. Database & Data Engineering Architect relational (SQL Server 2019, T-SQL) and non-relational (NoSQL) databases to support application and analytics needs. Optimize database performance, indexing strategies, and query execution for scalable SaaS applications. Develop data pipelines (ETL, APIs) for seamless integration across applications, third-party services, and AI tools and models. Cloud & Integration Design cloud-native data solutions leveraging Azure. Define best practices for data integration, API-based connectivity (ServiceStack, WCF), and microservices architectures. Ensure scalability, availability, and disaster recovery strategies are in place for all data solutions. Security & Compliance Establish data security best practices, including encryption, access control, and compliance (SOC 2, HIPAA, ISO27001). Lead efforts to improve data privacy and implement role-based access control (RBAC) and identity management. Collaboration & Leadership Partner with engineering teams to guide data-driven application development, particularly in .NET (C#), JavaScript (React, Redux), and SQL environments. Collaborate with AI/ML teams to support AI-driven automation, data modeling, and predictive analytics initiatives. Mentor data engineers and developers in best practices for data modeling, performance tuning, and cloud-based architectures. Work in an Agile/Scrum environment, participating in sprint planning, backlog refinement, and cross-functional collaboration. Requirements Qualifications: 7+ years of experience in data architecture, database design, and cloud-based data solutions. Strong knowledge of SQL Server 2019 (T-SQL), and NoSQL databases. Experience with ETL, data integration, and API-based data exchanges. Expertise in cloud platforms (Azure, AWS, or GCP) for data infrastructure. Strong proficiency in data modeling tools and techniques. Experience designing and implementing secure, compliant data solutions. Prior experience in Agile/Scrum environments with a strong understanding of iterative development. Job Opening ID RRF_5115 Job Type Permanent Industry IT Services Date Opened 10/06/2025 City Pune City Province Maharashtra Country India Postal Code 411057

Job Summary: We are seeking a highly skilled Senior Operations Specialist with 6 Plus years of experience , including strong hands-on SQL expertise , to provide L1/L2 support and business support for our operations team. The ideal candidate will possess strong analytical skills, excellent communication abilities, and the ability to manage operational tasks in a fast-paced, night-shift environment. Key Responsibilities: Provide L1/L2 support for business users and technical teams. Use SQL extensively to analyze data, perform queries, and troubleshoot data-related issues. Work closely with internal stakeholders to resolve business and operational challenges. Analyze system performance, identify bottlenecks, and recommend improvements. Respond to incidents, service requests, and technical queries in a timely and efficient manner. Coordinate with product vendors and IT teams to escalate and resolve complex issues. Maintain proper documentation of issues, resolutions, and troubleshooting steps. Conduct internal training and knowledge-sharing sessions as required. Ensure adherence to defined SLAs and compliance standards. Required Skills & Qualifications: 6 plus years of experience in operations support, L1/L2 support, or business support roles. Strong SQL knowledge must be able to write, understand, and optimize complex queries. Excellent problem-solving and analytical skills with the ability to resolve technical and process issues. Strong verbal and written communication skills for effective stakeholder interaction. Ability to work independently and collaboratively in a night-shift environment. Experience with ticketing tools like ServiceNow, JIRA , or similar platforms. Good documentation practices and process-oriented approach. Shift: India (IST): 05:30 PM to 02:30 AM (next day)

We are seeking a detail-oriented and proactive Administrative Coordinator to manage and streamline core administrative operations for project and resource management. The ideal candidate will handle onboarding, attendance, leave, claims, timesheet coordination, and client timesheet communications, ensuring smooth internal operations and compliance with HR and finance processes. Requirements Team Operations Support: Oversee team onboarding activities including system entries and documentation for new joiners. Ensure timely completion of new joinee onboarding in HR systems for performance tracking readiness. Share KRAs with team members and follow up for completion and acknowledgments. Attendance & Leave Management: Review and approve team attendance records. Process and approve leave requests in coordination with reporting managers. Review and approve overtime entries, ensuring policy compliance. Claims and Allowances: Review and approve team member claims and D&B allowances as per policy. Timesheet Management: Review and approve timesheets for: Contractual resources. T&M (Time & Material) resources. Create and track RRFs (Resource Requisition Forms) for open positions. Send timesheet approval templates to clients for T&M projects. Validate client-shared excel data against Times Prism reports. Archive client approvals in monthly folders for audit readiness. Qualifications & Skills: Bachelor's degree in Business Administration, HR, or a related field. 2+ years of experience in administrative coordination or similar roles. Familiarity with HR systems, timesheet tools, and reporting dashboards. Proficient in MS Excel and Outlook. Strong organizational and communication skills. Ability to multitask and handle confidential information discreetly. Job Opening ID RRF_5422 Job Type Full time Industry IT Services Date Opened 19/06/2025 City Pune Province Maharashtra Country India Postal Code 411057

Job Requirements: Bachelor's degree in Computer Science or a related field (or equivalent experience). Relevant experience should be between 7 to 9 years Minimum of 7 years of software development experience. Work independently to troubleshoot and resolve technical issues reported by clients. Display ability to learn quickly and to solve high-priority problems quickly. Collaborate with the Product Management team to resolve customer inquiries. Requirement understanding & analysis Involved in design, development & deployment (Application hosted in Azure and has Azure SQL) , CI/CD. Perform unit testing, code review, and defect fixes Work on hot fix and change request Involved in production release and provided support to the respective team. Capable of leading work and a team. Communicate with business users and the client IT team. Excellent communication and teamwork skills. Skills: ASP.NET , C#.NET, .NET Framework, .NET Core, Azure, SQL Server, Web API, jQuery/JavaScript, HTML, CSS, GIT Hub/Azure DevOps, JIRA etc Job Opening ID RRF_5423 Job Type Permanent Industry IT Services Date Opened 19/06/2025 City Pune City Province Maharashtra Country India Postal Code 411057

Who are we Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of Industry including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. Headquartered in the bustling city of New Jersey, Fulcrum was rated among the fastest growing Software Companies in Inc 5000 Club and No. 7 Technology firm in New Jersey by NJ Biz. Our team of business and technical consultants are spread across the US and other regions including the UK, Portugal, LATAM, Australia, and Finland where we have our operations. The Role Must have experience in insurance Domain, Property & Casualty, medical health Claims processing and Operations. Create, update, and maintain operations / SOP documents and access systems on behalf of the Claims leadership group and provide the right data to them. Need ability to operate effectively at all levels, from managing front line employees to interacting with executives. Demonstrate ability to identify and implement efficiencies within an operations environment. Need ability to manage operational inventory to meet stated Service Level Agreements. Ensure that all activity is properly documented within the appropriate Client system. Communicate with Global Claims relationship managers to support their delivery and execution of the global claims strategy to assigned carriers and promote continued engagement. Manage and process claims related to property damage, personal injury, and liability. Investigate the validity of claims, assess coverage, and ensure accurate settlement outcomes. Collaborate with adjusters, legal teams, and clients to resolve claims efficiently. Review policy details with clients to ensure clear understanding and compliance. Maintain accurate records of policies, claims, communications, and necessary documentation. Requirements Good verbal and written communication skills. Knowledge on how to use claims processing tools like File Handler Must be able to communicate with onsite people. Working knowledge of Medical health claims processing. Experience in working for medical stop loss and healthcare industry for US Clients Need ability to operate effectively at all levels, from managing front line employees to interacting with executives Demonstrate ability to identify and implement efficiencies within an operations environment Need ability to manage operational inventory to meet stated Service Level Agreements Ensure that all activity is properly documented within the appropriate Client system Communicate with Global Claims relationship managers to support their delivery and execution of the global claims strategy to assigned carriers and promote continued engagement Job Opening ID RRF_5424 Job Type Permanent Industry IT Services Date Opened 20/06/2025 City Pune Province Maharashtra Country India Postal Code 411057

Who are we Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. We specialize in delivering complex digital commerce ecosystems to large and small customers through a team-oriented and collaborative work environment. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, health care, and manufacturing. The Role This role includes testing units, manuals, automation, load, functions, implementation, etc., reviewing codes for bugs, designing, scaling, and maintaining complex salesforce test frameworks. Skills Requirements Salesforce testing Requirements 4-6 years of relevant QA technical experience. • Understanding of Salesforce, SFDC Architecture & concepts is required. • Experience testing the Salesforce platform is required. • Experience in Web Services Testing is preferred (but not mandatory). • Create clear, concise detail-oriented test plans/cases. • Review design specifications to ensure understanding of the project. • Identify test requirements from specifications and design testing to ensure coverage of the project. • Develop, document, and maintain test cases including data, and scripts used. • Execute and evaluate manual or automated test cases and report test results. • Identify any potential quality issues and immediately report to the manager. • Isolate, replicate, and report bugs and verify bug fixes. • Ability to understand and create test plans from specifications or verbal communications. • Communicate with development and project management. • Ability to lead and work as part of a team with good work ethics • Strong communication skills are required (oral and written) Job Opening ID RRF_5427 Job Type Permanent Industry IT Services Date Opened 23/06/2025 City Pune City Province Maharashtra Country India Postal Code 411001

Who are we: Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. The Role: To play a key role in providing brilliant technical support and customer service for our clients. The core focus of the role is to deliver first class service, advice and technical support to our customers, through the highest standards of integrity, efficiency, knowledge and co-operation primarily on our Microsoft Dynamics 365 platform. The objective of the role is to provide the interface between our schools and staff and IT in order to ensure that an agreed level of customer satisfaction is achieved and that the service consistently delivered is to the standard required. Key Accountability: As a Dynamics 365 System Administrator, you will provide support and troubleshooting services on issues with the platform and any third-party tools. You will also manage the security, users, roles, profiles and groups. You will be required to assist with the development of new CRM functionality as required by the organization. You will work closely with Global Product Owners to implement changes and enhancements and to help grow the modules and process on the Dynamics 356 platform. You will play a key part in the Business-As-Usual Support Team, as a point of contact for the CRM system across all regions and be responsible for maintaining and supporting the system ensuring the system is kept up to date with the latest upgrades and updates. Requirements System administration Technical Support and customization Configuration of the Dynamics CRM system. Providing 2nd, 3rd level Dynamics 365 Incident analysis and support, resolving incidents as appropriate within the specified guidelines. As a member of the Service Desk 2nd, 3rd line team, act as technical escalation for the 1st line team, assigning calls to technical specialists where initial problem resolution is not possible. Working cooperatively with team members and colleagues, contributing positively and constructively to the achievement of team and organizational objectives, taking proactive accountability and ownership of own actions Taking proactive responsibility for communication during Major Incidents, providing updates as required Accurately logging and maintaining real time updates for all Service Desk Incidents (tickets) using our Service Management Tool, ensuring appropriate communication with colleagues and key stakeholders always. Performing trend analysis, identifying, and reporting trends to the Application Support Manager so that the appropriate corrective action can be taken. Proactively escalating Incidents when Operating Level Agreements are expected to be breached, or where technical or functional escalation is needed. Performing CRM solution deployments & troubleshooting Essential - Excellent communication skills, both written and verbal Demonstrable technical Support team experience with D365 Experience with customization and configuration of Dynamics CRM Experience with workflows and UAT testing Experience as a System Administrator with support/upgrades, configurations, maintenance, etc Experience supporting global applications in multiple time zones Experience supporting external customers Thirst for further development and learning Well-organized with exceptional attention to detail Good customer approach/very customer centric Self-starter, ready to hit the ground running Flexible working, able to support different time zones as required Performing CRM solution deployments & troubleshooting Desirable ITIL Foundation certification Knowledge of associated technologies such as Microsoft Office 365 and Azure DevOps Release management experience, (Solid understanding of project management principles preferred) Hands on experience of Microsoft Dynamics CRM development Knowledge of SQL server Experience with managing 3rd party tools and extensions Open to cross-skilling and upskilling on other systems and platforms Job Opening ID RRF_5383 Job Type Permanent Industry IT Services Date Opened 09/06/2025 City Pune City Province Maharashtra Country India Postal Code 411057

Who are we Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. We specialize in delivering complex digital commerce ecosystems to large and small customers through a team-oriented and collaborative work environment. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, health care, and manufacturing. The Role This role includes testing units, manuals, automation, load, functions, implementation, etc., reviewing codes for bugs, designing, scaling, and maintaining complex salesforce test frameworks. Skills Requirements Salesforce testing Requirements 4-6 years of relevant QA technical experience. • Understanding of Salesforce, SFDC Architecture & concepts is required. • Experience testing the Salesforce platform is required. • Experience in Web Services Testing is preferred (but not mandatory). • Create clear, concise detail-oriented test plans/cases. • Review design specifications to ensure understanding of the project. • Identify test requirements from specifications and design testing to ensure coverage of the project. • Develop, document, and maintain test cases including data, and scripts used. • Execute and evaluate manual or automated test cases and report test results. • Identify any potential quality issues and immediately report to the manager. • Isolate, replicate, and report bugs and verify bug fixes. • Ability to understand and create test plans from specifications or verbal communications. • Communicate with development and project management. • Ability to lead and work as part of a team with good work ethics • Strong communication skills are required (oral and written) Job Opening ID RRF_5427 Job Type Permanent Industry IT Services Date Opened 23/06/2025 City Pune City Province Maharashtra Country India Postal Code 411001

SUMMARY Reports on a day-to-day basis to the Solution architect. The individual in this role will act as an integration developer and will have a broad understanding of .NET technology with a focus on technology stacks including those involving CRM solutions, online content servers, and online & mobile web applications. The developer will be involved in integrating and implementing solutions, including legacy platform modernization, through the project life cycle and ongoing support. This position will focus on translating applications from legacy solutions to web-based solutions using web framework and technology. REQUIREMENTS  Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline. Master’s Degree preferred.  At least 4 years’ experience in developing and consuming RESTful APIs.  At least 5 years’ experience in Service Oriented Architecture/Service integration with Web Services, REST and security integration. Skills / Experience / Responsibilities  Design, develop and implement complex solutions based on Microsoft .NET Framework 4.5+ using C#, ASP.NET and ADO.Net.  Will work with internal stakeholders to learn the business processes, operating systems, and application architectures in order to ensure that solutions fit the current or proposed architectural environment.  Translate applications requirements into web-based solutions using the recommended frameworks and technology.  Design and develop reusable components, accelerators and frameworks.  Assist in the system integration of components.  Implement Test Driven Development frameworks (NUnit, xUnit, etc.).  Implement Design Pattern (Singleton, Factory and ASP.NET MVC).  Implement Data Structures.  Assist in translating customer service, marketing & financial business function needs into digitization and automation of technical solutions aligned with organizational goals and strategies.  Be a strong team player and effectively participate in projects and daily operational activities Job Opening ID RRF_5429 Job Type Permanent Industry IT Services Date Opened 23/06/2025 City Pune City Province Maharashtra Country India Postal Code 411001

Who are we: Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. The Role: To play a key role in providing brilliant technical support and customer service for our clients. The core focus of the role is to deliver first class service, advice and technical support to our customers, through the highest standards of integrity, efficiency, knowledge and co-operation primarily on our Microsoft Dynamics 365 platform. The objective of the role is to provide the interface between our schools and staff and IT in order to ensure that an agreed level of customer satisfaction is achieved and that the service consistently delivered is to the standard required. Key Accountability: As a Dynamics 365 System Administrator, you will provide support and troubleshooting services on issues with the platform and any third-party tools. You will also manage the security, users, roles, profiles and groups. You will be required to assist with the development of new CRM functionality as required by the organization. You will work closely with Global Product Owners to implement changes and enhancements and to help grow the modules and process on the Dynamics 356 platform. You will play a key part in the Business-As-Usual Support Team, as a point of contact for the CRM system across all regions and be responsible for maintaining and supporting the system ensuring the system is kept up to date with the latest upgrades and updates. Requirements System administration Technical Support and customization Configuration of the Dynamics CRM system. Providing 2nd, 3rd level Dynamics 365 Incident analysis and support, resolving incidents as appropriate within the specified guidelines. As a member of the Service Desk 2nd, 3rd line team, act as technical escalation for the 1st line team, assigning calls to technical specialists where initial problem resolution is not possible. Working cooperatively with team members and colleagues, contributing positively and constructively to the achievement of team and organizational objectives, taking proactive accountability and ownership of own actions Taking proactive responsibility for communication during Major Incidents, providing updates as required Accurately logging and maintaining real time updates for all Service Desk Incidents (tickets) using our Service Management Tool, ensuring appropriate communication with colleagues and key stakeholders always. Performing trend analysis, identifying, and reporting trends to the Application Support Manager so that the appropriate corrective action can be taken. Proactively escalating Incidents when Operating Level Agreements are expected to be breached, or where technical or functional escalation is needed. Performing CRM solution deployments & troubleshooting Essential - Excellent communication skills, both written and verbal Demonstrable technical Support team experience with D365 Experience with customization and configuration of Dynamics CRM Experience with workflows and UAT testing Experience as a System Administrator with support/upgrades, configurations, maintenance, etc Experience supporting global applications in multiple time zones Experience supporting external customers Thirst for further development and learning Well-organized with exceptional attention to detail Good customer approach/very customer centric Self-starter, ready to hit the ground running Flexible working, able to support different time zones as required Performing CRM solution deployments & troubleshooting Desirable ITIL Foundation certification Knowledge of associated technologies such as Microsoft Office 365 and Azure DevOps Release management experience, (Solid understanding of project management principles preferred) Hands on experience of Microsoft Dynamics CRM development Knowledge of SQL server Experience with managing 3rd party tools and extensions Open to cross-skilling and upskilling on other systems and platforms Job Opening ID RRF_5383 Job Type Permanent Industry IT Services Date Opened 09/06/2025 City Pune City Province Maharashtra Country India Postal Code 411057

Who are we : Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. Responsibilities: Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement. Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency, and overall system health with automated alerts. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Practice sustainable incident response and detailed postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Qualifications: BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug, optimize code, and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: Python, Go, Bash Scripting. Interest in designing, analysing, and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. For work on our ops team, engineer with experience in industry standard CI/CD tools like Git/Bitbucket, Jenkins, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating. Practice sustainable incident response and blameless post-mortems Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover. Work with a global team spread across tech hubs in multiple geographies and time zones. Share knowledge and mentor junior resources. For team members supporting the Dev Ops pipeline. Design, implement, and enhance our deployment automation based on Chef. We need proven experience writing chef recipes/cookbooks as well as designing and implementing an overall Chef based release and deployment process. Use Jenkins to orchestrate builds as well as link to Sonar, Chef, Maven, Artifactory, etc. to build out the CI/CD pipeline. Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Requirements Must-Have: Linux & Shell Scripting Nginx (Basic) MQ or NATS broker or similar messaging solutions. Kafka API Messaging (Middleware) Good To Have: Groovy Scripting/Yaml Ansible/Chef ITIL / ITSM SQL(Basic) Troubleshooting Java / JEE development experience interested in operations Event-Driven Architectures Client-server communication aspects - sockets, TLS protocol Understand the concept of region and AZs. Production Support Experience Deployments MTF/Prod, Maintenance items (including stop/start, Disaster Recovery-related activities, etc.), CR for changes in MTF/Prod Benefits Job Opening ID RRF_5486 Job Type Permanent Industry IT Services Date Opened 07/07/2025 City Pune Province Maharashtra Country India Postal Code 411057

Who are we : Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. The Role: Design secure, reliable, high availability, scalable solutions for the Product. Define, plan, and support execution of the technology strategy for one or more products. Collaborate closely with the global Solution Architecture & Engineering team to define principles and best practices. Support development teams and work with stakeholders, promoting agile development. Create a culture of technical excellence and ceaseless improvement. Research, create and evaluate technical solution alternatives for the business needs using current and upcoming technologies and frameworks. Drive the overall Software Implementation for the Product using your deep expertise in microservices-based architectures for the fintech industry. Partner with senior technical and product leaders for the platform on how to deliver on your designs. Collaborate with the development teams, operations, and product owners. Provide technical leadership and mentorship to development teams. Represent as the primary architect and technical advocate with other groups within the program. Requirements Must Have: Java (8/11/17/22), Micro services, RESTful APIs, Web Services, JavaScript Framework - Spring (Spring Boot, Spring Data, Spring REST, AOP), Hibernate API tooling and design best practices. Experience in different Design Patterns Cloud and DevOps Architecture, especially via Pivotal Cloud Foundry Databases – MS SQL / Oracle DBs Candidate should be ready to hit the ground and to coding for 50% of his time Good To Have: React, Angular Spring Batch Job Opening ID RRF_5410 Job Type Permanent Industry IT Services Date Opened 17/06/2025 City Pune Province Maharashtra Country India Postal Code 411057

Who are we Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of Industry including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. Headquartered in the bustling city of New Jersey, Fulcrum was rated among the fastest growing Software Companies in Inc 5000 Club and No. 7 Technology firm in New Jersey by NJ Biz. Our team of business and technical consultants are spread across the US and other regions including the UK, Portugal, LATAM, Australia, and Finland where we have our operations. The Role Must have experience in the insurance domain, specifically in Property & Casualty, claims processing, and operations. Create, update, and maintain operational and SOP documents; manage system access for the Claims leadership team and provide accurate data. Able to work effectively at all levels from managing frontline employees to engaging with executives. Demonstrated ability to identify and implement process improvements within an operations environment. Skilled in managing operational inventory to meet defined Service Level Agreements (SLAs). Ensure all activities are accurately documented in the appropriate client systems. Communicate with Global Claims Relationship Managers to support the execution of global claims strategies and ensure ongoing engagement with assigned carriers. Handle and process claims related to Auto Liability, property damage, personal injury, and liability. Investigate claims, verify coverage, and claim details, and ensure accurate and fair claim submission. Collaborate with adjusters, legal teams, and clients to resolve claims efficiently. Review policy details with clients to ensure clarity and compliance. Maintain detailed and accurate records of policies, claims, communications, and related documentation. Requirements Strong verbal and written communication skills. Familiar with claims processing tools, such as FileHandler. Able to communicate effectively with onsite teams and stakeholders. Capable of operating at all organizational levels from managing frontline staff to interacting with executives. Proven ability to identify and implement process improvements in an operations environment. Skilled in managing operational inventory to meet established Service Level Agreements (SLAs). Ensure all activities are accurately documented in the appropriate client systems. Collaborate with Global Claims Relationship Managers to support the execution of global claims strategies and maintain carrier engagement. Job Opening ID RRF_5465 Job Type Permanent Industry IT Services Date Opened 02/07/2025 City Pune Province Maharashtra Country India Postal Code 411057

Job Summary We are seeking a detail-oriented and proactive QA Tester with 3–5 years of experience in software testing, along with knowledge of Property & Casualty (P&C) insurance. The ideal candidate should have strong expertise in manual testing methodologies, test case creation, defect reporting, and knowledge of insurance business workflows. You will be responsible for ensuring the quality and reliability of web-based insurance applications through thorough functional and regression testing. Key Responsibilities Understand business requirements and insurance workflows to create detailed and effective test cases Perform functional, regression, integration, and UI testing for web and/or policy administration applications Understand business requirements and insurance workflows to create detailed and effective test cases Perform functional, regression, integration, and UI testing for web and/or policy administration application Validate P&C insurance use cases, consumer warranty insurance, including policy lifecycle, claims, endorsements, and billing Collaborate with business analysts and developers to clarify requirements and resolve issues Log, track, and verify defects using tools like Jira or similar defect tracking systems Execute test cases, document results, and maintain test artifacts in alignment with QA processes Participate in test planning, estimation, and sprint ceremonies in an Agile environment Contribute to maintaining test data and documentation for audits and future references Required Skills & Qualifications 3–5 years of QA experience in QA Strong experience in Web and PWA application testing Good understanding of Property & Casualty insurance workflows (e.g., consumer warranty insurance, policy lifecycle, claims, billing) Have experience in multiple device and browser testing. Proficient in writing test plans, test cases, and test scenarios based on business requirements Experience with test management tools like Jira, TestRail, Zephyr, or similar Solid experience in defect tracking, root cause analysis, and test closure reporting Familiarity with Agile/Scrum and participation in sprint ceremonies Basic understanding of front-end technologies for effective collaboration (HTML, CSS, browser dev tools) Exposure to test automation tools (e.g., Selenium, Cypress) is a plus Preferred Skills Knowledge of the P&C domain Experience in API testing using Postman, Swagger, or similar tools Knowledge of performance or security testing tools is a plus ISTQB or other QA certifications Soft Skills Excellent communication skills Strong analytical and problem-solving skills Ability to multitask, prioritize, and handle time-sensitive deliverables Requirements Requirements Bachelor’s degree in computer science, information technology, or a similar field. Previous experience working as a react.js developer. In-depth knowledge of JavaScript, ECMAScript(ES), ES6,CSS, HTML, and front-end languages Experience in REACT tools including React.js, Webpack, Enzyme, Redux, and Flux. Experience with user interface design. Experience with Json based configuration into the React Components. Knowledge of performance testing frameworks, including Mocha and Jest. Experience with browser-based debugging and performance testing software. Excellent troubleshooting skills. Good project management skills. Job Opening ID RRF_5510 Job Type Full time Industry IT Services Date Opened 14/07/2025 City Pune City Province Maharashtra Country India Postal Code 411057

Job Summary: We are seeking a skilled and customer-focused Product Owner (PO) to lead the design and development of a Portal . The ideal candidate should have strong experience in building consumer-facing digital platforms, preferably in the consumer warranty insurance or after-sales space. Key Responsibilities: Own and manage the product backlog for the Consumer Warranty offerings . Gather insights to define project needs and specifications Work with business stakeholders to define and prioritize features, enhancements, and integrations . Translate business requirements into user stories with detailed acceptance criteria . Collaborate with UI/UX teams to conceptualize intuitive front-end interfaces . Coordinate with technical teams for API design, system integration , and performance optimization. Lead sprint planning, backlog grooming, and review sessions in Agile/Scrum environments. Ensure timely and high-quality delivery by closely monitoring progress, risks, and dependencies . Act as the voice of the customer by continuously gathering feedback and enhancing the product. Maintain product documentation, roadmaps, and training material for internal and external users. Required Qualifications: Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus. Tota 12+ years of experience with 6+ years of experience in product ownership or business analysis roles, preferably in digital products or consumer portals. Strong understanding of Consumer Warranty , Insurance , or After-Sales Support domains. Hands-on experience working with Agile methodologies (Scrum/Kanban) . Proven ability to define clear product vision, roadmaps, and MVP scope. Experience in working with cross-functional teams – developers, QA, UI/UX, and business teams. Familiarity with customer portals , CRM systems , and claims processing workflows . Exposure to API-based integrations and third-party service provider platforms. Excellent communication, stakeholder management , and documentation skills. Tools: JIRA, Confluence, ADO, Wiki, Figma/Miro, Postman (basic), MS Office. Preferred Qualifications: Certified Scrum Product Owner ( CSPO ) or equivalent Agile certification. Experience in warranty or insurance products in consumer electronics , automotive , or durables industry. Prior experience building platforms involving user onboarding, ticketing, and document workflows . Understanding of compliance, data security , and role-based access controls . Requirements Job Summary: We are seeking a skilled and customer-focused Product Owner (PO) to lead the design and development of a Portal . The ideal candidate should have strong experience in building consumer-facing digital platforms, preferably in the consumer warranty insurance or after-sales space. Key Responsibilities: Own and manage the product backlog for the Consumer Warranty offerings . Gather insights to define project needs and specifications Work with business stakeholders to define and prioritize features, enhancements, and integrations . Translate business requirements into user stories with detailed acceptance criteria . Collaborate with UI/UX teams to conceptualize intuitive front-end interfaces . Coordinate with technical teams for API design, system integration , and performance optimization. Lead sprint planning, backlog grooming, and review sessions in Agile/Scrum environments. Ensure timely and high-quality delivery by closely monitoring progress, risks, and dependencies . Act as the voice of the customer by continuously gathering feedback and enhancing the product. Maintain product documentation, roadmaps, and training material for internal and external users. Required Qualifications: Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus. Tota 12+ years of experience with 6+ years of experience in product ownership or business analysis roles, preferably in digital products or consumer portals. Strong understanding of Consumer Warranty , Insurance , or After-Sales Support domains. Hands-on experience working with Agile methodologies (Scrum/Kanban) . Proven ability to define clear product vision, roadmaps, and MVP scope. Experience in working with cross-functional teams – developers, QA, UI/UX, and business teams. Familiarity with customer portals , CRM systems , and claims processing workflows . Exposure to API-based integrations and third-party service provider platforms. Excellent communication, stakeholder management , and documentation skills. Tools: JIRA, Confluence, ADO, Wiki, Figma/Miro, Postman (basic), MS Office. Preferred Qualifications: Certified Scrum Product Owner ( CSPO ) or equivalent Agile certification. Experience in warranty or insurance products in consumer electronics , automotive , or durables industry. Prior experience building platforms involving user onboarding, ticketing, and document workflows . Understanding of compliance, data security , and role-based access controls . Job Opening ID RRF_5499 Job Type Permanent Industry IT Services Date Opened 14/07/2025 City Pune City Province Maharashtra Country India Postal Code 411057

You will be part of Fulcrum Digital, an agile and next-generation digital accelerating company that specializes in providing digital transformation and technology services across various industries such as banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. Your role will involve capturing requirements by collaborating with Stakeholder Groups and Working Groups to gather functional and non-functional requirements. You will be responsible for process and activity flow mapping, including mapping Functional & Nonfunctional Epics/Stories to Macro Level Journeys. Additionally, you will act as a proxy Product Owner to create and maintain the Product Backlog, ensuring it is up to date with prioritized risks and concerns. Defining Acceptance Criteria for User Stories, working with the Product Manager to determine high-level scope & goals for each Sprint, and conducting stakeholder workshops to understand business and technical needs will be part of your responsibilities. You will also document business processes and manuals. Key Requirements: - Demonstrated knowledge of web standards, microservices, and APIs - Ability to comprehend business needs and technical constraints - Experience in managing multi-client relationships - Proficiency in REST API, JSON, YAML, SWAGGER This is a permanent job opening (Job Opening ID: RRF_4572) in the IT Services industry based in Pune, Maharashtra, India (Postal Code: 411057).,

Who are we: Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. The Role: Splunk Engineering: Design and implement Splunk dashboards and alerts for real-time monitoring. Write and optimize complex SPL queries to extract actionable insights from logs and metrics. Data Science & Forecasting: Analyze historical operational data to identify trends and anomalies. Develop predictive models for time-based forecasting using Python Visualize trends and forecasts using libraries like Matplotlib, Seaborn, or Plotly. Automation & DevOps: Integrate data science workflows with Jenkins for automated execution of scripts. Write and maintain Shell scripts for automation and system orchestration. Cloud & Infrastructure: Work with AWS or PCF to deploy and manage data pipelines and monitoring tools. Leverage cloud-native services for data storage, processing, and visualization. Requirements Skills – Must Have: Linux Shell Scripting, Python ITIL / ITSM Application Troubleshooting Monitoring tool - Splunk, Dynatrace Jenkins - CI/CD Experience working with AWS Cloud or Pivotal Cloud Foundry (PCF). Good To Have: Payments Flows, Switching, Settlements, Authorisation flows. Even Framework architecture Ansible/Chef (Basic) Job Opening ID RRF_5567 Job Type Full time Industry IT Services Date Opened 22/07/2025 City Pune Province Maharashtra Country India Postal Code 411057