Area Manager

Job Title: Cluster Manager / Area Manager

Location: Mumbai, India (West Zone)

Department: Operations

Employment Type: Full-time

Industry: Food and Beverage Retail

Job Overview

We are seeking a highly motivated and experienced Area Manager to lead and manage the operations of 6 to 10 outlets across the West Zone. This role is critical in driving performance, maintaining operational standards, and ensuring an exceptional customer experience across all locations. The ideal candidate will be a strategic thinker with a strong operational background and proven leadership skills.

Key Responsibilities

• Oversee daily operations of 6 to 10 outlets within the assigned region to ensure consistency and excellence.
• Drive store-level performance to meet sales targets, profitability goals, and customer satisfaction benchmarks.
• Lead recruitment, training, and ongoing development of store managers and their teams.
• Ensure adherence to company policies, SOPs, and brand standards across all locations.
• Review and analyse sales reports, customer feedback, and market trends to identify growth opportunities.
• Implement action plans to improve outlet efficiency and service quality.
• Ensure compliance with food safety, hygiene standards, and local regulatory requirements.
• Manage regional budgets, optimise costs, and ensure effective allocation of resources.
• Resolve operational challenges and support teams with timely, practical solutions.
• Liaise with senior management to align regional strategies with broader organisational goals.

Qualifications

• Bachelor's degree in Business Administration, Hospitality, or a related field.
• 4–5 years of experience in a multi-unit management role, preferably in QSR, retail, or hospitality.
• Proven ability to lead and inspire teams across various locations.
• Strong analytical skills with a data-driven approach to decision-making.
• Proficiency in using operational and financial dashboards/tools.
• Excellent communication, leadership, and interpersonal skills.
• Flexibility to travel regularly across the assigned zone.

What We Offer

• Salary Range: ₹6,00,000 – ₹7,50,000 per annum (CTC), based on experience and performance.
• Performance-linked incentives.
• Opportunity to grow with a fast-scaling national brand.
• Structured training and development programs.
• Energetic and collaborative work culture.

• Food and Beverage Retail

Full-time