Job
Description
Who We Are:
Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels.
Job Summary:
To examine and scrutinize corporate environment and business operations to determine whether employees, customers or other individuals are involved in any misconduct, fraudulent activity or retail theft. To ensure any unethical behavior or employee misconduct is identified and reported to stakeholders with high levels of detail.
Responsibilities:
Following our business code and always acting with integrity and due diligence
Reduce payment fraud by flagging suspicious transactions and reporting suspicious employee behavior
Distinguish between high risk and legitimate transactions to minimize additional checks and workload
Spot employees involved in fraudulent transactions before it leads to high value retail loss
Ensure product integrity is followed throughout the transactions
Ability to multitask and communicate effectively within the team and to North American leadership or law enforcement
Derive patterns and assumptions, communicate recommendations and findings to senior leaders in weekly or biweekly meetings
Quick responder with immaculate email writing skills
Able to write complex investigation reports with clear findings addressed to leadership
Understand technical glitches of cameras and report to leaders
Work independently and as a team player on all aspects of the investigation while completing cases in a timely manner
Key People and teams I work within business:
Store and Retail staff
North American Leadership (VP, Corporate Investigators)
Retail Security team and other business support teams
Internal support teams like IT, Helpdesk etc.
Law enforcement agencies & Emergency services (PD, Fire rescue)
Skills:
Experience in forensic investigation, loss prevention, retail theft prevention or asset protection
Excellent written and verbal communication skills with good excel skills knowledge and advanced excel formulas
Diverse and ability to multitask in high paced process
Possess analytical skills and decision making skills to identify genuine cases
Understanding of retail operations and retail store business
Systems & Tools:
CCTV monitoring
Data & Report analysis and extracting methods
Understanding of retail operations and retail store business
Your Life and Career at Saks:
Exposure to rewarding career advancement opportunities
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time employees (including medical, vision and dental).
Thank you for your interest in Saks. We look forward to reviewing your application.
Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in
relation to the materials or processes to be used.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
