Admin & IT Executive

About the role:

We are seeking a proactive and detail-oriented Admin & IT Executive to manage office administration and provide technical support across the organisation. This role will ensure smooth day-to-day operations, efficient facility and vendor management, and reliable IT infrastructure and support for the team. The ideal candidate should be resourceful, organised, and possess both administrative and technical skills.

Location:

Key Accountability & Responsibilities:

A. Administration Responsibilities

• Oversee daily office operations and ensure a smooth working environment.
• Manage procurement, inventory, and maintenance of office supplies, furniture, and equipment.
• Coordinate with vendors, service providers, and building management for facilities, utilities, and housekeeping.
• Assist in organising company events, meetings, and training sessions.
• Manage courier, printing, and general administrative support tasks.
• Maintain records of company assets, licenses, and agreements.
• Ensure adherence to health, safety, and compliance standards in the office.

B. IT & Technical Responsibilities

• Manage and maintain company IT assets (laptops, headphones, etc.).
• Handle installation, configuration, and troubleshooting of systems, hardware, and software.
• Provide day-to-day technical support to employees (network, email, applications, connectivity issues).
• Coordinate with external IT vendors for repairs, server or specialised technical requirements.
• Ensure regular system updates, antivirus, and data security protocols are followed.
• Manage email IDs, user access, and IT related onboarding/offboarding tasks.
• Monitor internet connectivity, video conferencing tools, and communication platforms.
• Support integration and smooth functioning of SaaS platforms and productivity tools used by teams.
• Maintain IT documentation and track warranties/licenses/subscriptions.

Requirements:

• Bachelor’s degree in Administration, IT, or related field.
• 2 - 4 years of combined experience in office administration and IT support.
• Strong problem-solving and multitasking abilities.
• Good knowledge of Windows/Mac OS, networking basics, and troubleshooting.
• Excellent communication and coordination skills.
• Ability to work independently and manage vendors effectively.