Appointment Specialist / Presales Executive About the role: Job Type: Full-time, work from office Location: Noida Experience Required: 6 months to 2 years of relevant experience Hiring Timeline: Immediate Compensation: Up to INR 5,00,00 per annum plus incentives At Suraasa, we are transforming the global teaching landscape by enabling teachers to upskill, grow, and find better career opportunities. We are looking for result-oriented and motivated Appointment Specialist who can develop strong technical knowledge about our educational products, industry and customer base to support the customers purchase decisions. Additionally, the candidates will be required to effectively prospect, pre-qualify leads, counsel select customer groups, and prepare qualified leads for Counsellors, while developing the skills to move up on the counselling career track. This role provides fast growth opportunities as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated. Key Accountability & Responsibilities Role: Setup qualified meetings via telecalling for our closers Cold call prospective clients and increase mass reachout via telecalling Build a thorough technical understanding of our products and help potential customers in understanding what we have to offer through effective articulation Engage with potential customers, identify key pain points, provide counselling to certain segments, and refer qualified leads to appropriate senior counsellors Maintain excellent and supportive rapport with all leads, improve show-up rates in the counselling sessions Follow up post-sale to collect feedback, ensure customer satisfaction and gain referrals Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies Use CRM to track leads daily and manage pipeline Achieve monthly targets, and unlock fast growth opportunities Qualification Criteria For Assistant Counsellors: 6 months to 2 years of experience in counselling/telesales/customer service with high customer-interaction roles Excellent verbal communication skills, strong conversationalist, and well-versed in English Strong negotiation and objection handling skills with the ability to work within deadlines Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude Proficient with Microsoft Office / Google Documents and CRM systems Additional Requirements This is a work-from-office role. Integrity, professionalism, team collaboration, and full dedication/availability during the assigned working hours are paramount Keep company work & data 100% secure and not visible to any other but the employee Why Join Us? Uncapped sales incentives that directly reflect your success and effort. Be a key part of a mission-driven company thats transforming lives through education. Help teachers unlock life-changing opportunities by guiding them through impactful decisions. Work in a high-trust, performance-oriented culture that rewards results. Enjoy structured training, mentoring, and clear career growth pathways. What Youll Need to Succeed Strong command of spoken and written English with clear articulation and confident communication, including an ability to converse with prospects through Calls and Video Calls, as well as via Email and Instant Messaging platforms. High general intelligence with the ability to understand and explain Suraasas offerings, learner needs, and the value proposition. A self-assured, articulate approach to sharing ones own experiences, background, and ideas. Emotional resilience and calmness in handling pressure situations or objections during conversations. Logical thinking and the ability to structure compelling narratives that align with learner motivations. Evidence of being a fast learner whether through mastering tools, sales processes, or product understanding.
Performance Marketing Executive About the role: Job Type: Full-time, Hybrid (3 days a week in-office) Location: Noida Experience Required: 1-2 years experience Hiring Timeline: Immediate We are looking for a Performance Marketing Executive to join our Lead Generation team. This is an exciting role at a growth-stage startup where every day is a new adventure. For hustlers early in their careers, such roles enable them to grow the fastest in the shortest possible time. Location: This is a Hybrid Role with 3 days a week in-office in Noida. Responsibilities Execute our performance marketing strategy on a day-to-day basis Oversee campaign performance throughout the day and proactively take actions to maintain and improve performance metrics Identify, plan and experiment new strategies & channels to continue to meet or exceed established critical metrics Creatively identify target audiences across paid media platforms Gather continuous feedback from internal stakeholders (and occasionally from customers as well) on campaign quality Regularly report actions and outcomes to leadership team Perform weekly quality audits on all funnels, user journeys, & data capture processes Be in touch with the latest industry updates and implement the best practices for Suraasa Requirements Passionate about marketing and sales Bachelor's Degree with 1-2 years experience as a performance marketer (prior experience in performance marketing agencies preferred) Hands-on experience with running ad campaigns on Meta, Google, LinkedIn Data-driven decision-maker Obsessed with communication Common sense Non-zero-sum Mindset High curiosity - willingness to fail and learn as many times as it takes Strong team collaboration skills About us Suraasa is a teacher mobility and upskilling platform empowering educators to meet the demands of modern classrooms while creating global career opportunities. What problem are we solving? The global education system is at a crossroads: a severe shortage of qualified teachers threatens the future of millions of students. Developed nations like the U.S. and the U.K. face thousands of unfilled teaching positions, while many classrooms globally lack access to skilled educators. This pressing challenge calls for innovative solutions, and Suraasa is at the forefront of the change. How are we solving it? With over half a million educators on its platform, Suraasa offers globally recognized courses accredited by renowned institutions and awarding bodies. These programs focus on core teaching competencies, including pedagogy, classroom management, and the use of digital tools. They also equip educators to teach inclusively and to adapt to diverse cultural contexts. This holistic preparation ensures teachers can excel in any educational setting. Suraasa partners with top schools globally to help them hire ready and qualified teachers from talent-rich regions like India, South Africa, and the Philippines. This approach bridges the gap between teacher supply and demand while enabling teachers to build thriving international careers. What makes Suraasa a great place to work? A vision that feels personal Suraasas mission goes beyond placementsit seeks to elevate teaching into a respected and aspirational profession. By providing educators with tools to succeed and opportunities to grow, Suraasa is not just addressing a crisis but shaping the future of education. Every connection made, every skill taught, and every career advanced brings us closer to a world where every child has access to a qualified teacher. A financially secure startup with a great runway We recently raised $6M in funding from the worlds top education investors. We dont believe in unnecessary cash burn. We focus a lot on maintaining operational profitability and net positive cash flows. We want to build a sustainable, highly scalable business. Lots and lots of professional growth Every team members growth and development is kept at the forefront. We have a young and highly motivated team that has the liberty to execute their ideas, learn new things, and grow in every way.
Key Accountability & Responsibilities A. Administration Responsibilities • Oversee daily office operations and ensure a smooth working environment. • Manage procurement, inventory, and maintenance of office supplies, furniture, and equipment. • Coordinate with vendors, service providers, and building management for facilities, utilities, and housekeeping. • Assist in organising company events, meetings, and training sessions. • Manage courier, printing, and general administrative support tasks. • Maintain records of company assets, licenses, and agreements. • Ensure adherence to health, safety, and compliance standards in the office. B. IT & Technical Responsibilities • Manage and maintain company IT assets (laptops, headphones, etc.). • Handle installation, configuration, and troubleshooting of systems, hardware, and software. • Provide day to day technical support to employees (network, email, applications, connectivity issues). • Coordinate with external IT vendors for repairs, server or specialized technical requirements. • Ensure regular system updates, antivirus, and data security protocols are followed. • Manage email IDs, user access, and IT related onboarding/offboarding tasks. • Monitor internet connectivity, video conferencing tools, and communication platforms. • Support integration and smooth functioning of SaaS platforms and productivity tools used by teams. • Maintain IT documentation and track warranties/licenses/subscriptions
About the Role We are hiring 6 Operations Associates School Recruitment to support end-to-end recruitment activities on our platform. The team will be divided into two functional groups: 3 Associates for Candidate Onboarding focused on sourcing, screening, and onboarding new educator profiles. 3 Associates for Placements – focused on matching, coordinating, and placing candidates in schools. This is an exciting opportunity for professionals from recruitment agency or staffing backgrounds to work in the education sector and handle large-scale teacher recruitment operations. Key Responsibilities For Onboarding Associates: Source and onboard qualified teacher and educator profiles onto the platform. Conduct verification checks and ensure data completeness for each candidate. Communicate with candidates to explain the platform benefits and onboarding process. Maintain onboarding metrics and ensure activation of new users. For Placement Associates: Match candidate profiles to open school vacancies and manage placement workflows. Coordinate interviews between schools and shortlisted candidates. Maintain trackers of candidate progress from interview to joining. Follow up with both candidates and schools to ensure successful placement closure. Common Responsibilities: Maintain high-quality candidate data in the systems. Support the Manager in achieving monthly onboarding and placement targets. Prepare reports on placement conversion rates, pipeline status, and feedback. What We’re Looking For 2 to 5 years of experience in recruitment operations or placement coordination , preferably from a non-IT recruitment agency or staffing firm . Proven track record in either candidate sourcing/onboarding or placement coordination. Strong communication and interpersonal skills. High attention to detail and ability to handle large data volumes. Proficiency in MS Excel, Google Sheets, and recruitment CRMs. Graduate/Postgraduate in any discipline; HR background preferred.
About the Role We are hiring 2 energetic Sales Associates to be part of our School Subscriptions team. This is an entry level sales role , where you will engage directly with schools, set up meetings, and support the sales manager in closing deals. Perfect for freshers or early career professionals looking to build a career in education sales and partnerships . Key Responsibilities Make outbound calls to schools, set appointments, and follow up. Maintain accurate call logs, lead trackers, and CRM entries. Assist in preparing proposals and sales presentations. Support Manager in deal closures and school meetings. Build relationships with school administrators for ongoing engagement. What Were Looking For Graduate/Postgraduate (any discipline). 0 to 2 years of experience in sales/telecalling/coordination (freshers welcome). Excellent communication & persuasion skills. Strong discipline in follow-ups and documentation. Positive attitude and willingness to learn. What We Offer Structured training in B2B school sales. Clear career path to Manager-level roles. Incentives for achieving targets. Exposure to the K-12 education market. If you are a self starter who enjoys interacting with schools, apply today!
Key Responsibilities • Evaluate Counselling Calls: Review sales calls / sessions per day and assess against KPIs such as script adherence, objection handling, compliance, product knowledge, and customer engagement. • Call Scoring & Feedback: Maintain structured scorecards for each call and deliver clear, constructive feedback to sales counsellors, highlighting both strengths and improvement areas. • Monitor Daily Metrics: Track and analyse daily activity metrics (call volume, counselling sessions, conversions, etc.) to ensure alignment with performance targets. • Trend & Gap Analysis: Identify recurring strengths, common challenges, and skill gaps in calls to inform training and coaching initiatives. • Collaboration: Partner with sales managers, trainers, and leadership to share insights, support coaching programs, and improve sales effectiveness. • Compliance Monitoring: Ensure all customer interactions strictly adhere to company policies, ethical standards, and regulatory requirements. • Reporting: Prepare and present regular reports summarising call quality trends, sales performance, and recommended action points for leadership review. • Continuous Improvement: Stay updated with industry best practices in sales quality assurance and contribute to refining evaluation frameworks . Key Requirements • Experience: 2+ years in a Quality Analyst role or a sales role with proven expertise in call evaluation, customer engagement, or performance coaching. • Sales Acumen: Strong understanding of sales processes, customer psychology, and effective communication techniques. • Analytical Mindset: Ability to objectively assess performance, identify gaps, and recommend actionable solutions. • Attention to Detail: Consistency in evaluation, scoring, and reporting. • Integrity & Fairness: Strong commitment to unbiased assessments and transparent communication. • Communication Skills: Excellent written and verbal communication, capable of delivering feedback constructively. • Industry Edge: Background in Education/EdTech will be an added advantage.
Role & responsibilities • Work with the marketing team to develop visual designs for Suraasa, which may include brochures, flyers, advertisements, social media posts, website layouts, presentations etc. Assist in maintaining and developing Suraasas brand identity across all platforms. Collaborate with other teams to ensure that all designs align with our messaging and goals. Manage multiple design projects simultaneously and meet deadlines Preferred candidate profile • Bachelors degree/ certification in Graphic Design or a related field • Strong portfolio showcasing your design skills and creativity • Proficiency in Figma & Adobe Creative Suite (Photoshop, Illustrator, InDesign) • Knowledge of design principles, typography, and colour theory • Strong attention to detail and ability to work in fast-paced environment • Excellent communication skills and ability to work collaboratively with cross functional teams • Awareness of current trends in design and technology.