Product Manager – Hotels & Holidays Location: Vile Parle, Mumbai Key Responsibilities: Manage hotel and tour package inventory, pricing, and availability on all platforms. Negotiate with hotel partners and tour operators to secure competitive rates and exclusive deals. Monitor market trends and competitor offerings to optimize product mix and profitability. Ensure accurate and timely updates of inventory across all channels. Collaborate with marketing and sales teams for promotions and campaigns. Requirements: Minimum 5 years’ experience in a similar role with an online travel agency (e.g., Trip Jack, Yatra, Misba Online). Strong negotiation and analytical skills. Proficiency with reservation and inventory management systems. Show more Show less

Technology Manager (Lower than CTO) Location: Vile Parle, Mumbai Key Responsibilities: Develop and maintain the company website and mobile app. Ensure seamless integration with third-party APIs for flights, hotels, and payments. Oversee IT security measures and data protection compliance. Coordinate with product and operations teams for technical support. Requirements: Minimum 5 years’ experience in technology management at an OTA. Strong knowledge of web/app development, API integration, and cybersecurity. Experience managing small tech teams. Show more Show less

Manager – Marketing & Growth Location: Vile Parle, Mumbai Key Responsibilities: Drive SEO, SEM, and content marketing strategies to increase web traffic. Manage paid advertising campaigns (Google Ads, Facebook Ads, etc.). Develop and maintain strategic partnerships with affiliates and influencers. Analyze campaign performance and optimize ROI. Requirements: Minimum 5 years’ experience in digital marketing at an online travel agency. Proven track record in performance marketing and growth initiatives. Strong analytical and communication skills. Show more Show less

Job Title: Reservation Executive Location: Vile Parle, Mumbai Key Responsibilities: Manage and process room reservations through phone, email, and online channels. Provide guests with accurate information on room types, rates, availability, and ongoing promotions. Use reservation systems (e.g., Opera) to create, modify, and update bookings. Coordinate with other hotel departments to ensure guest requests and special requirements are met. Prepare reservation confirmations and handle booking cancellations or amendments as per company policy. Maintain up-to-date and accurate reservation records, assisting with occupancy forecasting and reporting. Actively upsell hotel services and amenities to maximize revenue opportunities. Deliver excellent customer service and resolve guest queries promptly and professionally. Show more Show less

Job Responsibilities: (Hotel Experience , Hotel Sales , Room Sales ) Corporate Sales Development: Drive corporate sales by identifying and targeting potential business clients, including companies, organizations, and travel agencies. Room Sales & Revenue Growth: Strategically manage room sales to maximize occupancy and revenue while ensuring client satisfaction. OTA Management: Build and maintain strong relationships with Online Travel Agencies (OTAs) to ensure optimal visibility and competitive pricing. MICE Coordination: Oversee Meetings, Incentives, Conferences, and Events (MICE) sales, working closely with clients to deliver seamless event experiences. Hotel Contracting: Negotiate and manage contracts with corporate clients, ensuring favorable terms and rates that align with the hotel's revenue goals. Client Relationship Management: Develop and nurture long-term relationships with corporate clients to secure repeat business. Market Analysis: Conduct market research to identify trends, competitor strategies, and opportunities for growth in the hospitality sector. Sales Strategies: Design and implement effective sales strategies to achieve revenue targets and expand market share. Team Collaboration: Coordinate with internal teams such as front office, housekeeping, banquet staff, and IT to ensure smooth operations for corporate bookings and events. Reporting & Metrics: Track sales performance metrics using CRM tools to evaluate success and identify areas for improvement., Show more Show less

Key Responsibilities Oversee the end-to-end development, maintenance, and continuous improvement of the company's website and mobile application. Ensure the platforms are scalable, performant, user-friendly, and aligned with business objectives. Ensure seamless and reliable integration with critical third-party APIs, specifically for flights, hotels, and payment gateways. Manage API performance, error handling, and vendor relationships related to integrations. Develop, implement, and oversee robust IT security measures to protect company data and systems. Ensure full compliance with relevant data protection regulations and industry standards. Proactively identify and mitigate cybersecurity risks. Act as the primary technical point of contact and coordinate closely with the product and operations teams to provide technical support, resolve issues, and align on product roadmaps. Translate business requirements into technical specifications and guide the development process. Provide technical leadership and mentorship to a small tech team of developers and support staff. Manage team workloads, foster professional growth, and ensure efficient project delivery. Contribute to the overall technology strategy and roadmap, identifying opportunities for technological innovation and efficiency improvements. Requirements Minimum 5 years of demonstrable experience in technology management specifically at an Online Travel Agency (OTA). Strong, Comprehensive Knowledge Of Web development technologies and best practices. Mobile app development (iOS/Android platforms). API integration principles and experience with various third-party APIs (especially flights, hotels, payments). Cybersecurity fundamentals and data protection compliance. Proven experience in managing small tech teams, including developers and support personnel. Excellent analytical and problem-solving skills to address complex technical and operational challenges. Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders. Demonstrated ability to lead technical initiatives and drive project completion. Bachelor's degree in Computer Science, Information Technology, or a related engineering field is preferred. (ref:hirist.tech) Show more Show less

Location: Lonavala Position: Operation Manager Key Responsibilities Oversee daily hotel operations, ensuring high standards in guest service, cleanliness, and overall property management. Drive hotel sales and revenue growth by identifying business opportunities, managing client relationships, and implementing effective sales strategies. Lead, train, and motivate a diverse team across departments, fostering a culture of excellence and collaboration. Collaborate with department heads to optimize workflows and ensure smooth coordination between front office, housekeeping, food & beverage, and other operational areas. Supervise front office operations, ensuring efficient check-in/check-out processes and guest satisfaction. Develop and implement operational policies, procedures, and standard operating practices to enhance efficiency and service quality. Monitor guest feedback and satisfaction metrics, proactively addressing issues to ensure exceptional guest experiences. Manage budgets, control costs, and work towards maximizing profitability across all outlets. Ensure compliance with all health, safety, and regulatory standards. Conduct regular inspections and audits of all departments to maintain quality standards and operational readiness. Handle guest concerns and complaints with professionalism and a commitment to resolution. Report to the General Manager and deputize in their absence. Qualifications 3+ years of experience in a similar role Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask

LOCATION: Vile Parle - Mumbai DESIGNATION: Sales Manager Achieve sales targets and complete all related objectives as outlined by the Management. Develop and implement strategic sales plans with approval from the Director of Sales, while fostering strong client relationships within the designated region or segment. Identify and understand client needs through regular communication including calls, meetings, and visits, ensuring effective lead conversion into confirmed business. Prepare and present customized quotations, draft and dispatch contracts, and ensure timely follow-ups to close deals efficiently. Conduct hotel site inspections for potential clients and manage reservations for guest rooms, banquets, and event spaces. Coordinate and communicate effectively with internal departments by sharing work orders and ensuring seamless execution of client requirements. Maintain accurate and updated client records, sharing relevant feedback and insights with the hotel management team. Propose alternate properties within the hotel group when suitable, and contribute to internal knowledge-sharing by providing market and competitor insights. Stay informed on competitor offerings, ongoing promotions, and key market movements, relaying important information to senior leadership. Guide, motivate, and support the sales team to achieve collective performance goals while ensuring close collaboration with operations and banquet departments. Contribute to the development of marketing strategies, budgeting processes, and promotional initiatives to enhance visibility and revenue. Plan and execute client engagement activities, team-building events, and analyze source markets to identify new business opportunities. Carry out additional duties and special assignments as directed, demonstrating flexibility and commitment to evolving business needs.

Company: IBFW Hospitality Pvt. Ltd. Location: Lonavala as well as Mumbai Job Description Manage and process room reservations for guests through phone, email, and online platforms. Respond promptly to reservation inquiries and provide accurate information about room availability, rates, and hotel facilities. Confirm, modify, or cancel bookings as per guest requests, ensuring all details are recorded accurately in the reservation system. Collaborate with front office and housekeeping teams to ensure smooth guest arrivals and special requests are met. Maintain up-to-date records of all reservations, cancellations, and modifications. Provide excellent customer service, addressing guest queries and resolving issues efficiently. Generate daily and periodic reservation reports for management review. Upsell hotel services and facilities where appropriate to maximize revenue. Ensure compliance with company policies and procedures throughout the reservation process. Stay informed about hotel promotions, packages, and local attractions to assist guests effectively. NOT LIMITED TO THIS Benefits Food: Complimentary meals provided during working hours. Accommodation: Free staff lodging/accommodation in or near the hotel premises.

Job Title: Admin & IT Executive Industry: Hotel & Hospitality Job Description Key Responsibilities Employee Coordination Generate and manage employee IDs and related access cards. Maintain up-to-date employee records for all staff. Inventory Management Monitor and manage IT and general inventories, including hardware, office supplies, and consumables. Maintain comprehensive inventory sheets and ensure records are accurate and up to date. Data & Sheet Maintenance Create, update, and audit Excel or Google Sheets for staff data, inventories, and administrative logs. Prepare and circulate daily, weekly, or monthly reports as required. Email Communication Draft, distribute, and respond to internal and external emails. Manage group inboxes and ensure timely communication with hotel staff and vendors. IT Support & Troubleshooting Provide first-line support for IT issues, including troubleshooting computers, printers, Wi-Fi, and software. Coordinate with external IT vendors for complex issues or hardware servicing. System Administration Oversee the issuance and control of user accounts and passwords. Ensure regular data backups and maintain security standards in data handling. Support system upgrades, installations, and initial configuration of new hardware/software. Compliance & Documentation Ensure adherence to security policies about data access, equipment, and information systems. Prepare documentation and records required for audit purposes. Skills & Qualifications Experience in hospitality administration and/or IT support roles. Strong knowledge of inventory and documentation management. Proficiency with MS Office Suite (especially Excel), reservation systems, and basic hardware troubleshooting. Solid email drafting and communication skills. Attention to detail and strong organizational skills. Ability to prioritize, multitask, and work independently. Excellent interpersonal skills for coordinating with various departments. Preferred Experience 2+ years in a similar administration or IT support role within the hospitality sector.

As a professional in hotel sales, your primary responsibility will be to drive corporate sales by identifying and targeting potential business clients, which may include companies, organizations, and travel agencies. You will play a crucial role in the growth of room sales and revenue by strategically managing occupancy and ensuring client satisfaction. Your role will also involve building and maintaining strong relationships with Online Travel Agencies (OTAs) to enhance visibility and maintain competitive pricing. Additionally, you will oversee Meetings, Incentives, Conferences, and Events (MICE) sales, collaborating closely with clients to deliver exceptional event experiences. Negotiating and managing contracts with corporate clients will be a key aspect of your job, ensuring favorable terms and rates that align with the hotel's revenue objectives. Furthermore, you will be responsible for developing and nurturing long-term relationships with corporate clients to secure repeat business. Conducting market analysis to identify trends, competitor strategies, and growth opportunities in the hospitality sector will also be part of your duties. Designing and implementing effective sales strategies to achieve revenue targets and expand market share will be essential for success in this role. You will collaborate with internal teams such as front office, housekeeping, banquet staff, and IT to ensure seamless operations for corporate bookings and events. Tracking sales performance metrics and evaluating success using CRM tools will help in identifying areas for improvement and ensuring continuous growth.,

You will be joining IBFW Hospitality, a Sales & Marketing and Hotel Management Company specializing in managing 5-star Hotels and Clubs in India. With a rich history dating back to 1999, IBFW Hospitality offers a range of hotel management services and career opportunities within the hospitality industry. Their extensive portfolio boasts over 900 guest rooms across luxurious hotels and exclusive clubs, serving a prestigious clientele of more than 5000 members. As a Senior/Executive Talent Acquisition Head, you will leverage your proven work experience in talent acquisition or a similar role to drive recruitment initiatives within the organization. Your responsibilities will include utilizing Human Resources Management Systems and Job Portals, managing full-cycle recruitment processes, overseeing employee data and documentation, and handling employee grievances and counseling notifications. Additionally, you will be expected to excel in stakeholder management, demonstrate proficiency in employee engagement strategies, and possess the ability to manage employees across multiple locations. The ideal candidate for this role should have 2 to 5 years of experience in the Hospitality Industry or Talent Acquisition. Strong business communication skills, including written correspondence and presentations, are essential. You should exhibit exceptional interpersonal skills, adeptness at managing time and pressure, and a flair for negotiation. Being proactive, detail-oriented, and possessing problem-solving skills will be key to your success in this position. Additionally, the ability to work collaboratively, adapt to market trends, and embrace new approaches in the Hospitality/Events Industry is crucial. To qualify for this role, you should hold a Bachelor's degree in Human Resources, Business Administration, or a related field. Proficiency in HR Management, HR Operations, HR Policies, and Employee Relations is required. Strong interpersonal and communication skills, coupled with the ability to thrive in a dynamic and fast-paced environment, will set you up for success in this role. If you are a team player with exemplary attention to detail and a flexible approach to challenges, we encourage you to explore this exciting opportunity with IBFW Hospitality.,

Job Title: Manager – Hotel Contracting & MICE Location: Mumbai (Andheri East) Job Description The Manager – Hotel Contracting & MICE is responsible for developing and managing relationships with hotels for both MICE (Meetings, Incentives, Conferences, and Exhibitions) and group bookings. This role leads the contracting process, negotiates rates, oversees event execution, and drives revenue through strategic partnerships with hotels and clients. Key Responsibilities Lead hotel contracting for MICE, groups, and corporate travel, including rate negotiations and agreement finalizations. Manage a portfolio of hotels to ensure preferred rates, allocations, and promotional offers for MICE and group segments. Generate and convert MICE business leads , coordinate with sales teams, and secure group bookings. Develop and maintain strong relationships with hotels, DMCs (Destination Management Companies), and event partners. Ensure successful execution and delivery of MICE events through seamless coordination among hotels, clients, and internal teams. Prepare and review contracts, RFPs, and event proposals. Stay updated on competitor activity, market trends, and new opportunities in the hotel and MICE sectors. Participate in site inspections, trade shows, and industry networking events to promote partnerships and identify new business. Monitor event budgets, guestroom inventories, and revenue targets, ensuring all business objectives are met. Provide guidance and training to junior team members involved in hotel contracting and MICE sales. Key Skills & Qualifications Proven experience in MICE hotel contracting and large-group event management. Expertise in hotel rate negotiations, sales proposals, and closing contracts. In-depth understanding of MICE event requirements, including logistics, pricing, and onsite coordination. Excellent relationship-building, communication, and negotiation skills. Strong organizational skills with attention to detail and the ability to manage multiple projects/multiple hotel partners simultaneously. Proficiency in CRM and event management software; working knowledge of MS Office and sales/hotel systems preferred. Bachelor’s degree in Hospitality Management, Business, or a related field. Flexible to travel and attend events/site visits as required.