#ACN GN- T&O- LMS – Senior Manager

About Accenture:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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Join the Capability Network and always have the backing of the established brand of Accenture to deliver large scale transformational change. Grow your career and experience a stimulating, fast-paced environment working with prestigious clients on diverse projects to solve significant business challenges. You will deliver lasting impact as you work as part of a highly specialized team, combining overseas client-site work with opportunities based locally, and contribute to high performance through continuous collaboration and knowledge sharing. For more information visit www.accenture.com/capabilitynetwork.

Practice Overview:

CN TD&L specializes in envisioning, designing, developing and deploying industry-specific custom learning solutions in areas of large business and workforce transformations, leadership capability development, corporate academies etc. that abide to the growing needs of mobility and technology usage. We help clients develop individual and organizational capabilities that accelerate workforce productivity and business performance through a complete end-to-end learning solution including:

• Learning Planning: Aligning an organization’s learning strategy with business objectives
• Learning Design & Development: Building, buying and reusing learning content
• Learning Delivery: Planning and delivering learning across a mix of media

In light of future workforce needs and digital opportunities, CN offers learning services that enable clients to incorporate new ways of working and define their talent development strategy through business-aligned yet cutting edge training solutions:

• Anytime, Anywhere learning: Provide customized, networked, and just in time learning in the form of games, engaging and media-rich videos, and bite-sized modules
• Organization-based, offline & online learning: Provide formal learning methods for complex and highly-technical content that are focused toward high-impact learning experience and performance assessment
• Explore, research & learn with peers: Provide opportunities for collaboration forums within organizations that help increase employee engagement, encourage inputs from employees at all levels and also serve as good repository of knowledge based material by leveraging forums and knowledge management platforms
• Real-time, decision-based learning: Provide real-time, context-integrated learning to apply skills learnt making learners feel more confident and lead to effective enhancement of their skills
• Cloud-based, competency driven off the shelf courses: Provide unique cloud-based, competency driven offering of Academies, blended with outcome-driven and innovative delivery techniques

With a 400+ team of deep-skilled learning practitioners across India, Poland, LatAm, Germany, the CN TD&L Practice has executed more than 300+ projects with over 100+ clients, across North America, EALA and APAC, across all industries like Products, Resources, Finance, Public Sector etc.

Skill/Operating Group

LMS Manager [T&O]

Level

Senior Manager

Location

Pune/Gurgaon/Mumbai/Bengaluru

(Gurgaon preferred)

Travel Percentage

Expected Travel could be anywhere between 0-100%

Principal Duties and Responsibilities:

• Serve as a trusted advisor to clients on LMS/LXP strategy, roadmap, and adoption.
• Lead LMS selection and evaluation processes with clients, aligning technology recommendations to business needs.
• Drive thought leadership by staying ahead of trends in learning technologies (LMS, LXP, AI-enabled learning, adaptive learning, analytics, etc.) and sharing insights with clients and internal teams.
• Contribute to business development efforts including RFP responses, solutioning, and client presentations.
• Partner with practice leadership to define go-to-market strategies and enhance service offerings.
• Represent the organization in industry forums, webinars, and client events to enhance brand visibility.
• Drive capability building within the team on emerging learning technologies and interoperability standards.
• Lead design, build, and configuration of enterprise LMS solutions (e.g., Cornerstone, Saba, SuccessFactors, Docebo, etc.).
• Provide guidance on interoperability standards (SCORM, AICC, xAPI, cmi5) ensuring compliance and scalability.
• Govern LMS implementations and upgrades, ensuring delivery quality, performance, and user adoption.
• Support and guide project teams on SaaS configuration areas (notifications, translations, user management, analytics, reporting, roles & permissions, org structure setup).
• Develop accelerators, frameworks, and assets for scalable and repeatable delivery.
• Lead and mentor project teams across multiple engagements.

Key Competencies and Skills:

• Exceptional communication and presentation skills with the ability to engage senior executives and C-level stakeholders
• Strong business acumen and consultative approach to translate complex client needs into strategic learning technology solutions
• Proven capability to manage ambiguity and drive clarity in complex, multi-stakeholder environments
• Advanced analytical and problem-solving skills with keen attention to detail and data-driven decision making
• Ability to lead multiple client engagements simultaneously while maintaining high delivery quality and client satisfaction
• Strong relationship management skills to build long-term client partnerships and expand market opportunities
• High learning agility with a continuous drive to upskill and stay ahead of emerging learning technologies and market trends
• Cross-cultural competence and ability to work effectively with global teams and clients across diverse geographies

Additional Information:

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or related field; Master’s degree (MBA, M.Tech, MCA) preferred
• Extensive experience in Learning Technology/LMS leadership roles may be considered in lieu of advanced degree
• Certification in at least one major LMS such as Cornerstone, Saba, SuccessFactors, or equivalent is highly desirable
• Additional certifications in emerging learning technologies or interoperability standards (e.g., xAPI, cmi5) will be an advantage

Experience:

• 16–20 years of progressive experience in learning technology, with at least 4–6 years in a senior or managerial role leading enterprise-scale LMS programs
• Proven expertise in multiple enterprise LMS platforms such as Cornerstone OnDemand, Saba, SuccessFactors Learning, SumTotal, or equivalent, including strategy, implementation, and optimization
• Demonstrated ability to manage multiple concurrent client engagements, ensuring delivery excellence, client satisfaction, and business growth
• Experience driving market-facing activities such as pre-sales, solutioning, RFP responses, and thought leadership in the learning technology space
• Proven track record in client relationship management, including C-level stakeholder engagement and long-term account development