Account Manager

Company Description

Skillmate is a global marketing company dedicated to empowering businesses through data-driven digital marketing strategies. Specializing in SEO, PPC, social media management, content creation, and marketing automation (including email and WhatsApp API), we enable businesses to effectively attract, engage, and convert their ideal customers. Our innovative and tailored approach ensures measurable results that drive growth. At Skillmate, we are passionate about delivering excellence and creating long-lasting partnerships with our clients.

Fulltime: Onsite

Location: Indiranagar, Bangalore

Agency experience mandatory

Account Manager

Key Responsibilities

• Manage client relationships and ensure timely delivery of all services across

  social media, SEO, performance marketing, website-related activities, and influencer campaigns

  .
• Plan, create, and maintain

  monthly social media calendars

  , including basic copywriting and Canva-based creatives.
• Coordinate production activities such as

  script preparation

  , collaboration with designers, and scheduling posts and reels across social media platforms.
• Coordinate with

  website developers

  to ensure all website-related tasks, updates, and projects are completed

  within agreed timelines

  .

• Shortlist and coordinate with influencers

  based on client requirements, campaign objectives, budget, and brand fit.
• Act as a single point of contact between clients and internal teams (developers, designers, marketers) to track progress, collect feedback, and ensure timely closures.
• Support the sales team during

  closures and final client meetings

  , including preparation of

  PowerPoint presentations

  when required.
• Manage

  monthly retainer collections

  , identify opportunities to

  upsell additional services

  , and earn incentives for successful upsells.
• Prepare and share

  daily, weekly, and monthly performance and progress reports

  with clients, ensuring transparency and clear communication.
• Conduct

  monthly in-person client meetings

  ; candidates must have their

  own vehicle

  for travel.
• Communicate professionally and fluently in

  English

  ; knowledge of

  Hindi and Kannada

  will be a strong advantage.
• Use and manage CRM and invoicing tools such as

  Salesforce, TeleCRM, Zoho CRM

  , and

  Zoho Books

  (for invoicing); prior experience is a plus.

Requirements

• 2–4 years of hands-on experience in digital marketing

  , with exposure to social media management, SEO, performance marketing, website coordination, influencer marketing, and client reporting.
• Proven experience in

  shortlisting influencers

  , evaluating engagement metrics, audience relevance, and campaign alignment.
• Strong understanding of digital marketing workflows, content calendars, and campaign execution.
• Proven ability to coordinate with

  developers, designers, influencers, and marketing teams

  to meet deadlines.
• Experience in preparing and presenting

  structured reports

  for clients on a daily, weekly, and monthly basis.

• Experience in sales, client closures, or upselling additional services is a strong plus.

• Excellent client communication and stakeholder management skills.
• Ability to multitask, prioritize, and manage deadlines effectively.
• Comfortable working in a fast-paced environment that blends

  client servicing, reporting, creative coordination, website management, influencer execution, and sales support

  .

client management, digital marketing execution, influencer coordination, structured reporting, and revenue growth through upselling

Share your resume at hr@skillmate.in

with a short note on why you think you’re the right candidate for this position.