212 Account Manager Jobs - Page 8

Role & responsibilities We are looking for Account Manager for Gurgaon location Krishi Vikas Sahakari Samiti Limited is registered under Multi state Co-Operative Society Act. Its 6 Days working company ,KVSSL is enlisted under Central Fodder Seed Production Agency under NLM, DAHD, Ministry of Animal Husbandry Dairying, and Fisheries. KVSSL is also a Central Nodal Seed Producing Agency under NFSM, MoA & FW and a National Level Agency under Horticultures MIDH scheme. The organization is a Category A member of NBB and Coconut Development Board. As CBBO, KVSSL has a network of 15000+ farmers in 8 different states. It is also certified with NPOP from RSSOCA, Chemexcil, etc.The Organisation also supporting SFAC as a service provider. It is also registered under ISO 9001:2015 certified and has an FSSAI licence and in the E-NAM platform." Financial Management: Manage and oversee daily accounting operations. Ensure timely and accurate recording of financial transactions. Prepare financial statements and reports for management review. Budgeting and Forecasting: Assist in budget preparation and financial forecasting. Monitor budgetary performance and recommend corrective actions as needed. Compliance and Auditing: Ensure compliance with regulatory requirements and internal policies. Coordinate and facilitate internal and external audits. Financial Analysis: Conduct financial analysis to guide decision-making and improve financial performance. Provide insights and recommendations based on financial trends and data. Stakeholder Communication: Communicate financial information effectively to stakeholders, including management and members. Collaborate with other departments to support overall organizational objectives.

H We're Hiring! Join our team!! We're looking for Domestic Account Managers to help drive our growth and deliver exceptional results. If you're ready to take your career to the next level and be part of a dynamic, collaborative environment, wed love to hear from you! Positions: Domestic Account Managers Location: Vizag/Hyderabad (Onsite) Salary: Best In Industry At Cerebra Consulting Inc., we value proficiency, dedication, and a keen interest in IT recruitment. We provide an environment that fosters professional growth and development. If you are enthusiastic, ready to take on new challenges Job Description: We are seeking a highly motivated and skilled Domestic Staffing Account Manager to join our dynamic team in Vizag and hyderabad. The ideal candidate will possess strong technical knowledge, experience in handling teams, and a proven track record of client management in the staffing industry. Key Responsibilities: Build and maintain strong relationships with clients, understanding their staffing needs and providing tailored solutions. Oversee and mentor a team of recruiters, ensuring effective collaboration and high-performance standards. Utilize strong technical knowledge to comprehend client requirements, facilitate communication between teams, and advise on suitable candidates. Develop and implement effective recruitment strategies to attract top talent for various technical roles. Monitor team performance metrics and implement improvements to enhance efficiency and productivity. Stay updated on industry trends and competitor activities to identify opportunities for growth and improvement. Preferred Experience : Strong technical knowledge in IT and related fields. Proven experience in team management and client relationship building. Excellent communication, negotiation, and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. What We Offer: Competitive salary based on experience. Opportunities for professional development and career advancement. A dynamic and collaborative work environment. If you are passionate about staffing and possess the skills we are looking for, we would love to hear from you! Must Have: 9+years of experience in Domestic staffing. Currently working as a account manager Must have experience working with the Implementation partners requirements. Experience working with Wipro, HCL, TCS, Infosys & Deloitte is a plus. Must have good communication skills. Apply now at pinky.patnaik@cerebra-consulting.com and let’s shape the future together!

Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705 ICONMA is currently hiring for the below positions for US Staffing. We work for Direct clients through MSP/VMS model and are looking for someone who has similar relevant experience and is well versed with the same. If you know someone who would be a good fit for any of these positions and for our company's culture, please send them our way at anu@iconma.com. Delivery Manager- IT Delivery Manager-ENGINEERING (Aerospace/Automotive/Defense/Autonomous Location-Noida100% onsite Work from Office Shifts- EST/PST Lucrative Incentives Dual side cab facilities Complimentary dinner Only considering candidates that come for in-person interview. Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705. (Calling time: 2-10 PM IST). References are highly appreciated.

Oversee month-end tax computations & accounting entries. Prepare documentation for Income Tax, GST, Transfer Pricing & other tax obligations. Prepare statements & reports.Liaise with audit & tax firms to ensure compliance with statutory & tax audits. Required Candidate profile Prepare & review a range of financial reports & returns. Analyze financial data to suggest improvements for system & financial performance. Lead month-end close process. Decision-Making & Supervision.

Prepare financial reports, including tax returns. Oversee AP & AR & maintain account balances & bank statements. Maintain the general ledger & ensure it's accurate & compliant with regulations. Prepare & review tax calculations, deductions & credits. Required Candidate profile Creating reports, such as balance sheets, profit & loss statements, etc.. Performing audits and resolving discrepancies.. Analyze financial records and identify discrepancies & non-compliance issues..

Interested candidates can share resume at mahima@iconma.com . Calling Number- 9568557700. Iconma is hiring for Recruitment Manager/ Delivery Manager - Engineering(Aerospace & Defense/Automotive) Healthcare IT Prior US Staffing/US Recruitment experience with Direct Client/VMS/MSP in Engineering/Healthcare/IT domain will be considered Role & responsibilities Assign requirements as soon as they come in from the VMS. Work with RM and Recruiter to get the requirements assigned as they come out of the system. Read the job description before assigning. Highlight the required skills for the job before sending it to the recruiter. If not enough info on the requirement or the rates are not appropriate, or any details are missing then work with the Account Manager to get additional info for the recruiting team. Analyze the availability of recruiters, check to confirm availability with the Recruiting Manager and assign the requirements to the available recruiters. Ensures requirements are assigned ASAP without any delay. Make sure submissions are made within 24 hours of the requirements being assigned or in lesser time for HOT reqs. Follows up with recruiters on submissions/updates. Quality checks of the resumes before submissions Accepts and rejects requirements in the system (VMS) Communicate all heads-up requirements from the Account Managers to the recruiting team. Liaison between Account Manager and Recruiting team members. Daily report generation on performance. Make recommendations and come up with strategies on how to improve delivery as well as our numbers on those clients. Make sure all the submittals follow and maintains client policies, procedures and guidelines. Auditing submissions as well as all activities around the assigned clients Monitor and follow up on all emails and other documents as well as communication on the clients assigned. Keeps track of interview notification emails and ensure AM's are sending interview requests on all candidates. Ensures offers are closed and sent out accurately and within time. Preferred candidate profile Prior recent US Staffing experience with Direct Client/VMS/MSP is mandatory at least 7-9 Years Interested candidates can share resume at mahima@iconma.com . Calling Number- 9568557700. Please call me only after sharing your resume . Calling time : Mon- Fri : 2-10 PM IST.

Account Manager / Sr. Account Manager: The Senior Account Manager is responsible for driving strategic account management, stakeholder engagement, revenue growth, and operational oversight, ensuring seamless execution and sustained client satisfaction. The individual will act as the single point of contact (SPOC) for clients, collaborating with internal sales, delivery, and leadership teams to expand business opportunities. Key Responsibilities 1. Growth & Expansion Own headcount deployment target and collaborate with Procurement, and Tech Leaders to increase staffing footprint. Drive share of wallet expansion through deeper engagement and solutioning. Ensure revenue growth by optimizing existing business and identifying new opportunities. Maintain and improve fill rates to enhance client satisfaction. Provide internal and external periodic reporting on account performance, hiring trends, and key metrics. 2. Client Engagement & Relationship Management Ensure client retention by proactively managing risks and addressing concerns. Identify and mine new stakeholders (SPOCs) within client organizations to expand opportunities. Build trusted relationships with senior stakeholders & influencers, driving deeper partnerships and long-term collaborations. 3. Account Stabilization & Growth Oversee the smooth transition and stabilization of new signups, ensuring initial hiring success. Establish strong operational processes for newly onboarded clients to prevent churn. 4. Visibility & Forecasting Ensure clear monthly, quarterly, and yearly visibility on hiring demand, pipeline, and financials. Proactively communicate major changes (SPOC shifts, hiring plans, policy updates, etc.) to internal and external stakeholders. 5. Operations & Compliance Act as the voice of associates, ensuring seamless candidate experience and issue resolution. Track and manage escalations, performance concerns, and compliance requirements with internal teams. Work closely with finance teams on payments, invoicing, and contract renewals. Key Focus Areas & Required Characteristics Pre-sales Engagement: Work with sales teams during RFPs, client pitches, and contract negotiations. Delivery Collaboration: Engage with recruitment and delivery teams to ensure seamless execution. Strategic Migration to Sales: Drive account mining & upselling opportunities for revenue growth. Industry Knowledge: Learn new domains, hiring trends, and evolving skill demands to stay ahead. Matrix Environment Handling: Work across multiple teams & geographies, balancing competing priorities. Data-Driven Approach: Use data insights to drive account strategies, hiring decisions, and client discussions. Thought Leadership: Provide market intelligence, strategic recommendations, and client-focused innovations. Operational Ownership Less day-to-day operational involvement, but senior enough to command respect and resolve escalations. Work closely with P&L owners and recruitment teams to align hiring goals with business objectives.

We Are Hiring, IT sales ( cloud sales, AWS, Microsoft * | Up to 12LPA | Hyderabad * Min 2+ yrs exp into Cloud service sales Designation: Sr BDR (Business Development Representative) Day Shift Package: 12LPA (with variable) Location: - Hyderabad Graduation is mandatory Work from Office Notice Period :-0 - 30 days Reliving letter is Mandatory HR Balasri - 9030179503 ( Share resume to whatsapp)

We are looking for a results-driven Assistant Key Accounts Manager to lead revenue growth in the HORECA, QSR, and B2B segments. The role involves managing sales pipelines, driving new business, ensuring timely collections, and building strong customer relationships. You will also provide market insights, support planning, and streamline sales processes. Key Responsibilities: Own and achieve sales & revenue targets for hotels, caterers, and restaurant chains Build and manage a strong pipeline for new and repeat business Ensure timely payment collection and order-to-cash cycle Develop region-wise sales strategies and contribute to annual planning Build strong client relationships and deliver service excellence Track market trends, competitor activity, and share insights Drive sales process improvements and customer segmentation Align business plans with clients and track their execution Requirements: Minimum 4 years in HORECA Strong communication, negotiation, and relationship-building skills Ability to analyze market trends and adapt strategies accordingly

Exciting Career Opportunities at ACI Infotech! Are you a results-driven professional with experience in business development or account management? ACI Infotech is hiring passionate individuals to drive growth and innovation in IT consulting. Open Roles: Business Development Executive Account Manager Key Responsibilities: Identify and pursue new business opportunities to fuel company growth. Build and maintain strong, lasting relationships with clients and partners. Conduct market research to uncover trends and provide actionable insights. Qualifications: 3-5 years of experience in business development or sales, preferably in IT consulting. Strong communication, presentation, and negotiation skills. A proven track record of building and managing successful client relationships. A Bachelors degree in Business, Marketing, or a related field. If you're passionate about driving results and excelling in a dynamic, fast-paced environment, we want to hear from you! Work timings-6:30pm to 3:30Am 5days working from office Total night US shift.

Urgent job opening for Account Manager-Pharma Company at Thane. Department: Finance/Accounts Reports to: Director Job Summary: We are seeking a highly skilled and experienced Account Manager to oversee our accounting functions and manage international banking operations. The ideal candidate will have a comprehensive understanding of accounting principles, international banking, and the creation and management of Letters of Credit (LCs). This role requires a meticulous, detail-oriented professional who can ensure compliance with financial regulations while optimizing our financial operations. Key Responsibilities: Accounting & Financial Reporting: Oversee daily accounting operations, including accounts payable, accounts receivable, general ledger, and bank reconciliations. Prepare and analyze financial statements, ensuring accuracy and compliance with accounting standards (GAAP/IFRS). Manage month-end and year-end closing processes. Coordinate with auditors for financial audits and ensure timely resolution of audit findings. International Banking: Manage international transactions, including foreign currency exchanges and international wire transfers. Monitor and manage international bank accounts, ensuring sufficient liquidity and compliance with local and international regulations. Liaise with international banks to negotiate terms, resolve issues, and optimize banking relationships. Letters of Credit (LC): Create, review, and manage Letters of Credit for international trade transactions. Ensure proper documentation and adherence to LC terms to mitigate risks and secure payment. Coordinate with banks, suppliers, and internal teams to facilitate smooth and timely transactions. Financial Analysis & Budgeting: Conduct financial analysis to support decision-making and identify cost-saving opportunities. Assist in the preparation of annual budgets and financial forecasts. Monitor actual performance against budget, providing variance analysis and recommendations for improvement. Compliance & Risk Management: Ensure compliance with local and international financial regulations, including tax laws and anti-money laundering (AML) requirements. Identify and mitigate financial risks related to international transactions and currency fluctuations. Team Leadership & Collaboration: Lead and mentor the accounting team, providing guidance and support to ensure high performance. Collaborate with other departments, such as Sales, Procurement, and Legal, to ensure alignment on financial matters. Foster strong relationships with external stakeholders, including auditors, tax authorities, and financial institutions. If you are interested for the above referred position, kindly revert back with your Updated Resume with Photograph along with following details: 1) Current salary 2) Expected salary 3) Notice period 4) Total experience 5) Relevant experience 6) Current location 7) Reason for job change Contact no.:- Snehal Mail ID:- snehal.k@jobsearchindia.in

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Designation : Associate Program Manager About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Designation : Associate Program Manager About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Designation : Associate Program Manager About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Designation : Associate Program Manager About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Designation : Associate Program Manager About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Work Location: Pune Designation : Associate Program Manager About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Work Location: Pune Designation : Associate Program Manager About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Work Location: Pune Designation : Associate Program Manager About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Work Location: Pune Designation : Associate Program Manager About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Request you to please share resume-vidhi.miglani@indiamart.com Looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. • Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. • Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. • Build and nurture strong, professional relationships with clients to drive long-term engagement. • Hire, train, and retain team members by formulating development plans and addressing their training needs. • Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. •Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. • Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes.