Account Executive

• Knowledge of trucking industry billing practices and terminology
• Experience with factoring companies and freight payment platforms (e.g., TriumphPay, OTR Solutions, RTS)
• Strong understanding of rate confirmations, BOLs, and PODs
• Attention to detail and accuracy in handling multiple accounts
• Excellent communication and follow-up skills
• Proficiency in accounting or TMS software (e.g., QuickBooks)
• Ability to manage deadlines in a fast-paced logistics environment.
• 1. Invoicing & Billing
• Prepare and issue freight invoices accurately and promptly after delivery confirmation.

2. Payment Tracking & Collections

• Monitor outstanding invoices and maintain an accurate AR aging report.
• Follow up with brokers, shippers, and direct customers for payment status and resolve any disputes.
• Communicate professionally to ensure timely collections while maintaining strong customer relationships.
• Apply incoming payments to customer accounts accurately in the accounting system.

3. Documentation & Recordkeeping

• Maintain complete and organized records of invoices, payments, and supporting documentation.
• Ensure all required paperwork (BOL, POD, rate confirmations) is properly attached for auditing or customer verification.

4. Reconciliation & Dispute Resolution

• Reconcile AR ledgers to ensure all payments are correctly posted.
• Research and resolve short payments, chargebacks, or payment discrepancies with brokers/customers.
• Work with dispatch, operations, and billing teams to correct load or rate errors.

5. Reporting & Analysis

• Generate AR aging and cash flow reports for management.
• Track key performance metrics such as DSO (Days Sales Outstanding).
• Assist in monthly, quarterly, and year-end closing processes.

6. Customer & Internal Communication

• Coordinate with operations and dispatch to verify delivery details or load completion.
• Provide customers with any requested documentation for payment processing.
• Collaborate with management to identify recurring payment issues or inefficiencies.

7. Compliance & Audit Support

• Ensure all invoicing complies with company policies and customer contract terms.
• Support internal and external audits by providing necessary documentation.
• Verify all load information — such as rate confirmations, bills of lading (BOL), and proof of delivery (POD) — before billing customers.
• Ensure all accessorial charges (detention, layover, lumper fees, etc.) are included in invoices.
• Upload invoices and supporting documents to customer portals (e.g., TriumphPay, MyCarrier, EDI systems).

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Phase 7, Mohali - 160055, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person