148 Zoho Crm Jobs - Page 2

Experience: 4+ years Job Type: Full-Time Work week : Sunday to Thursday Role Overview: We are seeking a highly skilled Sr. IT Engineer Zoho Developer to lead the design, development, and optimization of business applications using the Zoho suite. You will play a key role in architecting scalable solutions, mentoring junior developers, and driving digital transformation initiatives. Key Responsibilities: Lead the development and customization of Zoho applications (CRM, Creator, Books, Desk, etc.). Architect and implement complex workflows, automation, and integrations using Deluge and REST APIs. Collaborate with business stakeholders to gather requirements and translate them into technical solutions. Optimize existing Zoho implementations for performance, scalability, and usability. Integrate Zoho with third-party platforms (e.g., ERP, payment gateways, analytics tools). Provide technical leadership and mentorship to junior developers. Ensure adherence to best practices in coding, security, and data governance. Conduct code reviews and maintain documentation for all customizations. Required Skills & Qualifications: 4+ years of hands-on experience with Zoho applications and Deluge scripting. Strong understanding of Zoho CRM customization, automation, and reporting. Proficiency in RESTful APIs, webhooks, and third-party integrations. Solid knowledge of JavaScript, HTML/CSS, and SQL. Experience with Zoho Analytics, Zoho Flow, and Zoho Creator. Excellent problem-solving, communication, and project management skills. Preferred Qualifications: Zoho certifications (e.g., Zoho CRM Certified Developer). Experience in Agile/Scrum environments. Bachelor's degree in Computer Science, Information Technology, or related field.

Experience: 1-3 years Job Type: Full-Time Work week : Sunday to Thursday Key Responsibilities: Design, develop, and maintain custom applications on the Zoho platform (Zoho Creator, Zoho CRM, Zoho Books, etc.). Automate business processes using Zoho Deluge scripting. Integrate Zoho apps with third-party applications using REST APIs. Customize Zoho CRM modules, workflows, and dashboards. Collaborate with cross-functional teams to gather requirements and deliver solutions. Troubleshoot and resolve application issues and bugs. Ensure data security and compliance with best practices. Required Skills: Proficiency in Zoho Creator, Zoho CRM, and other Zoho One applications. Experience with Deluge scripting language. Strong understanding of APIs and webhooks. Familiarity with JavaScript, HTML, and CSS. Good problem-solving and analytical skills. Excellent communication and teamwork abilities. Preferred Qualifications: Bachelors degree in Computer Science, IT, or related field. Experience with MySQL/PostgreSQL. Knowledge of software development life cycle (SDLC) and agile methodologies.

Company Overview: ABC Technology Training and Upskilling, powered by Agasthya Ed Tech Pvt. Ltd., is an MSME-registered and NASSCOM- member EdTech company established in 2013. We are committed to empowering engineering graduates and IT job aspirants through innovative technology skilling and upskilling initiatives. Our mission aligns with the Skill India and Digital India programs, aiming to prepare youth for Industry 4.0 roles. With a vision to democratize tech skilling and employment opportunities, we strive to be a leader in the tech education sector. Location : Bengaluru Experience Required : Min 2 Years Employment Type : Full-Time Job Summary We are seeking a skilled and motivated Zoho Specialist/Expert to join our team and lead Zoho implementations across multiple departments. The ideal candidate will have hands-on experience with Zoho CRM, Desk, Books, People, Expense, Social, and Automation. You will play a critical role in designing customized, efficient, and scalable solutions while supporting automation, integrations, and technical operations for our growing EdTech initiatives. Responsibilities Implementation and Customization Design, implement, and customize Zoho applications (CRM, Desk, Books, People, Expense, Social and Automation) aligned with internal operational needs. Develop tailored Deluge scripts and workflows to support business automation and process optimization. Integration and Automation Configure API integrations with third-party tools (REST/SOAP). Build and manage automated processes across different Zoho and non-Zoho platforms. Consultation and Internal Enablement Collaborate with internal teams to understand business functions and identify use cases for Zoho tools. Provide training sessions, documentation, and hands-on guidance to employees and trainers. Troubleshooting and Support Monitor and resolve Zoho-related issues; work closely with internal stakeholders to ensure minimal downtime. Regularly audit implementations to ensure compliance with internal policies and optimal performance. Documentation and Reporting Maintain technical documentation for all Zoho-related implementations, configurations, and custom scripts. Generate reports and dashboards using Zoho Analytics or CRM reports as per stakeholder needs. Continuous Learning and Innovation Stay up to date with new Zoho features and apply best practices to enhance system efficiency and usability. Key Requirements Technical Skills: 2+ years of experience with Zoho CRM and other Zoho applications (Desk, Books, etc.). Strong command of Deluge scripting. Familiarity with web technologies like HTML, CSS, and JavaScript. Experience in API integrations and automation workflows. Understanding business process flows, data flow, and system architecture. Soft Skills: Strong communication, documentation, and interpersonal skills. Problem-solving mindset with a focus on scalability and user experience. Ability to work independently and collaboratively across teams. Education: Bachelor's degree in computer science, Information Technology, or a related discipline. Zoho certifications are a plus. Experience: Minimum 2 Years experience preferred. Participation in coding bootcamps, workshops, or college-level technical fests is a plus. Eagerness to learn, get feedback, and grow in a fast-paced environment. Ability to multitask and take initiative under supervision. ABC Technology Training and Upskilling: Empowering Future Tech Leaders Website: abc.courses | Email: [HIDDEN TEXT]s | Phone: +91 9606996333

Opportunity We are seeking a dynamic and highly organized Sales Executive Assistant to support the CEO in driving sales and streamlining internal operations. This role is ideal for someone with a background in FMCG, F&B, or lifestyle sectors who is eager to grow within sales and entrepreneurship, take initiative, and play a key role in a fast-paced business environment. The Executive Assistant will be involved in sales support, email communication, logistics coordination, CRM updates, and internal collaborationensuring smooth day-to-day functioning and strategic alignment across departments. What you’ll do Act as the CEO’s right hand in sales and daily operations. Handle second-level communication with clients and internal teams via email. Follow up on product samples, dispatches, and quotations. Coordinate between departments – logistics, finance, and sales. Manage and track client communication, sales orders, invoices, and contracts. Maintain and update the CRM system; input client notes from meetings. Assist in planning and organizing the CEO’s client interactions and meetings. Shadow the CEO and take detailed notes during client meetings. Ensure alignment between CEO directives and execution by the internal team. Provide sales insights and feedback to aid in strategic decision-making. What you’ll need 2–3 years of experience in sales or business coordination (FMCG, F&B, or lifestyle industry preferred). Strong email communication and writing skills. Exceptional organizational and planning abilities. Ability to coordinate efficiently across departments and with external stakeholders in a fast-paced environment High level of discretion and professionalism (access to CEO’s email). Proficiency in CRM tools is an advantage. Self-driven, proactive, and eager to learn. Comfortable working closely with senior leadership on a daily basis. What’s nice to have Knowledge / interest in specialty coffee Big ideas and persistent curiosity

EC-Council is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. www.eccouncil.org Zoho Systems and Integration Specialist Position Type: Contract (1 Year) and Opportunity to convert into Full-Time based on business requirements and individual performance. Job Overview We are seeking a technically sound and process-driven professional to take ownership of our Zoho CRM environment, support integrations across multiple systems, and drive the Zoho-to-Salesforce migration. The role involves end-to-end understanding and handling of data ows, automation, marketing and payment integrations, and third-party platforms like PowerBI and Zapier. This is a mission-critical role requiring independent ownership, documentation discipline, and a sharp eye for detail. Responsibilities and Duties: Capture, summarize, and document business requirements provided via meetings, calls, or informal communication. Manage the current Zoho CRM ecosystem including modules, workows, automation rules, and custom functions. Maintain and troubleshoot integrations with third-party systems like Salesforce, SAP, PowerBI, Payment Gateways, and internal tools (ECL, BFF) Develop and support Zapier workows and API-based connections for data sync. Extract, transform, and deliver data to PowerBI team or act as backup when connections fail. Lead the documentation of business processes, data mappings, API endpoints, and system interconnectivity. Support ongoing Salesforce migration including eld mapping, data migration, UAT coordination, and parallel run management. Proactively identify risks, inconsistencies, or gaps in data and workows, and drive resolution. Leverage Zoho Campaigns, SalesIQ, Forms, and Flow to manage marketing lifecycle, lead capture, and workow automation. Design and manage Deluge scripts, validation logic, and Zoho Creator apps (if used) for extending CRM functionalities. Ensure CRM hygiene through lead import governance, data deduplication, and structured record layouts. Qualifications: .Bachelor's Degree in Computer Science, Information Systems, or related eld .Minimum 3 years of hands-on experience with Zoho CRM including custom workflows, automation, and scripting (Deluge) .Demonstrated expertise in integrating Zoho with external systems via REST APIs, webhooks, and tools like Zapier. .Familiarity with marketing and data reporting tools such as Zoho Campaigns, Zoho Analytics, and SalesIQ. .Experience supporting CRM transitions (Zoho to Salesforce) including schema mapping and migration support. .Experience with CRM data governance, lead lifecycle management, and reporting. .Strong communication skills and ability to operate independently in high- ownership roles. .Exceptional written and verbal communication skills in English. Ability to interact professionally with diverse groups including executives, managers, and subject matter experts. .Ability to prioritize tasks independently and manage multiple assignments simultaneously. . Knowledge of Shopify, e-commerce processes, or web development projects will be an added advantage. Additional Information We are an equal opportunity workplace and are an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status and we do not discriminate on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and are in need of a reasonable accommodation to complete the process, please contact us ecchr@eccouncil.org and let us know how we may assist you. This notice together with our Privacy Policy and Terms of Use of this website and any other documents we mention here are meant to inform you on what personal data about you we collect, use, disclose, share or otherwise process when you are applying for a job at EC-Council or when EC-Council contacts you for recruitment purposes. Please read carefully to understand our views and practices on how we protect your personal data - Privacy Policy | EC-Council (eccouncil.org).

The accountant will manage daily accounts, maintain accurate financial records, ensure statutory compliance, and coordinate with outlet managers and vendors to uphold financial discipline across all company outlets.

Position Overview: We are looking for a highly motivated and results driven Inside Sales Representative to join our team and play a key role in generating leads and building a strong sales pipeline. The ideal candidate will identify potential customers, initiate conversations, qualify prospects, and schedule appointments for the sales team. You will work closely with marketing and sales teams to meet business growth objectives and contribute to the companys success. Key Responsibilities: Lead Generation: Research and identify potential clients using online tools, databases, and other resources. Generate qualified leads through outbound calls, emails, and social media outreach. Build and maintain a strong pipeline of potential customers. Prospecting and Outreach: Initiate contact with decision-makers, influencers, and key stakeholders. Conduct effective discovery calls to understand client needs and qualify them based on predefined criteria. Engage prospects through personalized communication and tailored messaging. Appointment Setting: Schedule appointments or demos for the sales team with highpotential leads. Collaborate with account executives to ensure a smooth handoff of qualified leads. CRM Management: Maintain accurate and up-to-date records of all activities, interactions, and opportunities in the CRM system. Track and report key metrics, including lead conversion rates and pipeline growth. Collaboration: Provide feedback on market trends and customer needs to help improve products or services Target Achievement: Meet or exceed monthly and quarterly lead generation and pipeline development targets. Continuously improve lead qualification processes to enhance the overall sales funnel Required Skills and Qualifications Experience: 2+ years of proven experience in inside sales, lead generation, or telemarketing. Experience in B2B sales or working with AI based products, SaaS, IT, or staffing companies is a plus. • Technical Skills : Proficiency in CRM tools like Salesforce, HubSpot, or Zoho. Strong knowledge of email marketing tools and lead generation platforms (e.g., LinkedIn Sales Navigator). • Sales and Communication: Exceptional verbal and written communication skills with a professional demeanor. Ability to handle objections and engage prospects effectively over the phone and email. Persuasive and consultative selling skills to build trust with potential clients. • Soft Skills: Highly self-motivated, with a strong sense of accountability and time management. Resilient and adaptable in a fast-paced, target-driven environment. Strong research and analytical skills to understand prospects and their industries. Preferred Qualifications: Bachelors degree in Business Administration, Marketing, or a related field. Familiarity with lead generation strategies for AI based products, IT staffing, SaaS, or managed services industries. Exposure to cold calling and email outreach best practices. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Work Conditions: Ability to work in work from office environment. Flexibility to align with time zones of target markets (e.g., US, UK, or APAC). Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs

Position Overview: We are looking for a highly motivated and results driven Inside Sales Representative to join our team and play a key role in generating leads and building a strong sales pipeline. The ideal candidate will identify potential customers, initiate conversations, qualify prospects, and schedule appointments for the sales team. You will work closely with marketing and sales teams to meet business growth objectives and contribute to the companys success. Key Responsibilities: Lead Generation: Research and identify potential clients using online tools, databases, and other resources. Generate qualified leads through outbound calls, emails, and social media outreach. Build and maintain a strong pipeline of potential customers. Prospecting and Outreach: Initiate contact with decision-makers, influencers, and key stakeholders. Conduct effective discovery calls to understand client needs and qualify them based on predefined criteria. Engage prospects through personalized communication and tailored messaging. Appointment Setting: Schedule appointments or demos for the sales team with highpotential leads. Collaborate with account executives to ensure a smooth handoff of qualified leads. CRM Management: Maintain accurate and up-to-date records of all activities, interactions, and opportunities in the CRM system. Track and report key metrics, including lead conversion rates and pipeline growth. Collaboration: Provide feedback on market trends and customer needs to help improve products or services Target Achievement: Meet or exceed monthly and quarterly lead generation and pipeline development targets. Continuously improve lead qualification processes to enhance the overall sales funnel Required Skills and Qualifications Experience: 2+ years of proven experience in inside sales, lead generation, or telemarketing. Experience in B2B sales or working with AI based products, SaaS, IT, or staffing companies is a plus. • Technical Skills : Proficiency in CRM tools like Salesforce, HubSpot, or Zoho. Strong knowledge of email marketing tools and lead generation platforms (e.g., LinkedIn Sales Navigator). • Sales and Communication: Exceptional verbal and written communication skills with a professional demeanor. Ability to handle objections and engage prospects effectively over the phone and email. Persuasive and consultative selling skills to build trust with potential clients. • Soft Skills: Highly self-motivated, with a strong sense of accountability and time management. Resilient and adaptable in a fast-paced, target-driven environment. Strong research and analytical skills to understand prospects and their industries. Preferred Qualifications: Bachelors degree in Business Administration, Marketing, or a related field. Familiarity with lead generation strategies for AI based products, IT staffing, SaaS, or managed services industries. Exposure to cold calling and email outreach best practices. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Work Conditions: Ability to work in work from office environment. Flexibility to align with time zones of target markets (e.g., US, UK, or APAC). Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs

Position Overview: We are looking for a highly motivated and results driven Inside Sales Representative to join our team and play a key role in generating leads and building a strong sales pipeline. The ideal candidate will identify potential customers, initiate conversations, qualify prospects, and schedule appointments for the sales team. You will work closely with marketing and sales teams to meet business growth objectives and contribute to the companys success. Key Responsibilities: Lead Generation: Research and identify potential clients using online tools, databases, and other resources. Generate qualified leads through outbound calls, emails, and social media outreach. Build and maintain a strong pipeline of potential customers. Prospecting and Outreach: Initiate contact with decision-makers, influencers, and key stakeholders. Conduct effective discovery calls to understand client needs and qualify them based on predefined criteria. Engage prospects through personalized communication and tailored messaging. Appointment Setting: Schedule appointments or demos for the sales team with highpotential leads. Collaborate with account executives to ensure a smooth handoff of qualified leads. CRM Management: Maintain accurate and up-to-date records of all activities, interactions, and opportunities in the CRM system. Track and report key metrics, including lead conversion rates and pipeline growth. Collaboration: Provide feedback on market trends and customer needs to help improve products or services Target Achievement: Meet or exceed monthly and quarterly lead generation and pipeline development targets. Continuously improve lead qualification processes to enhance the overall sales funnel Required Skills and Qualifications Experience: 2+ years of proven experience in inside sales, lead generation, or telemarketing. Experience in B2B sales or working with AI based products, SaaS, IT, or staffing companies is a plus. • Technical Skills : Proficiency in CRM tools like Salesforce, HubSpot, or Zoho. Strong knowledge of email marketing tools and lead generation platforms (e.g., LinkedIn Sales Navigator). • Sales and Communication: Exceptional verbal and written communication skills with a professional demeanor. Ability to handle objections and engage prospects effectively over the phone and email. Persuasive and consultative selling skills to build trust with potential clients. • Soft Skills: Highly self-motivated, with a strong sense of accountability and time management. Resilient and adaptable in a fast-paced, target-driven environment. Strong research and analytical skills to understand prospects and their industries. Preferred Qualifications: Bachelors degree in Business Administration, Marketing, or a related field. Familiarity with lead generation strategies for AI based products, IT staffing, SaaS, or managed services industries. Exposure to cold calling and email outreach best practices. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Work Conditions: Ability to work in work from office environment. Flexibility to align with time zones of target markets (e.g., US, UK, or APAC). Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs

• Drive international technology conference ticket sales, sales strategies, relationships & brand visibility to achieve sales targets • Lead identification, follow-up & closure • Conduct research, customer preference & identify sales opportunities Required Candidate profile • Dynamic, detail-oriented with strong sales acumen & communication abilities • Exp. in sales & customer relationship management (CRM) with strong interpersonal abilities • Travel for conferences

Role & responsibilities : 1. Customize Zoho applications to meet business needs. 2. Automate workflows to streamline tasks and reduce manual work. 3. Build custom solutions using Zoho Creator and Deluge scripting. 4. Integrate Zoho with other software through APIs for seamless data flow. 5. Troubleshoot and fix bugs or errors in Zoho applications and workflows. 6. Ensure data is structured properly and is easy to access and analyze. 7. Provide technical support and training to users of Zoho applications. 8. Collaborate with teams to understand requirements and deliver solutions. Required Skills: 1. Minimum 2+ years of hands-on experience in Zoho application development 2. Strong proficiency in Zoho Creator , Zoho CRM , and Deluge scripting 3. Experience in integrating applications using REST/SOAP APIs and webhooks 4. Solid understanding of relational databases and data structures 5. Basic working knowledge of HTML , CSS , and JavaScript 6. Excellent problem-solving skills with strong attention to detail Interested candidate kindly share me your updated CV at jeevabvr@gmail.com

Role & responsibilities : 1. Customize Zoho applications to meet business needs. 2. Automate workflows to streamline tasks and reduce manual work. 3. Build custom solutions using Zoho Creator and Deluge scripting. 4. Integrate Zoho with other software through APIs for seamless data flow. 5. Troubleshoot and fix bugs or errors in Zoho applications and workflows. 6. Ensure data is structured properly and is easy to access and analyze. 7. Provide technical support and training to users of Zoho applications. 8. Collaborate with teams to understand requirements and deliver solutions. Required Skills: 1. Minimum 2+ years of hands-on experience in Zoho application development 2. Strong proficiency in Zoho Creator , Zoho CRM , and Deluge scripting 3. Experience in integrating applications using REST/SOAP APIs and webhooks 4. Solid understanding of relational databases and data structures 5. Basic working knowledge of HTML , CSS , and JavaScript 6. Excellent problem-solving skills with strong attention to detail Interested candidate kindly share me your updated CV at jeevabvr@gmail.com

We are seeking a results-driven Email Marketing Executive with hands-on experience in lead generation through email campaigns, particularly targeting clients in the USA and Canada should have experience managing email lists of 400+ contacts.

Responsibilities: * Design, develop & maintain Zoho solutions using CRM, Books, Creator & Analytics. * Collaborate with cross-functional teams on project delivery. * Ensure data security & compliance standards met. Provident fund

Role & responsibilities 1. Candidates must have experience in Zoho Tool. 2. Good Problem-Solving Skills and good knowledge of Data Structure. 3. Develop responsive and performance user-facing features using JavaScript frameworks (React, Angular) Html, and CSS predecessors. 4. Contribute to the ongoing proof of concepts and feature development of the products, working with the broadly defined scope and estimates. 5. Should have understanding of code versioning tools such as Git, SVN, Zoho . Skills: 1. Proficient in Zoho , HTML, CSS, JavaScript: Essential for all web development. 2. Expertise in Angular and React: Must have deep knowledge of any one of these frameworks. 3. Good Communication Skills: Able to articulate ideas clearly. 4. Strong Logical and Analytical Skills: For solving complex problems. 5. Familiarity with Version Control: Proficiency in Git or similar tools. 6. Responsive Design Principles: Capable of creating adaptive user interfaces. 7. Teamwork and Independence: Can collaborate and work solo effectively. 8. Knowledge of Testing Frameworks: Experience with Jest, Mocha, Jasmine, etc. 9. Continuous Learning: Stays updated with the latest technologies and practices. Note : You can also apply via - https://careers.oodles.io/jobs/1108/

We are looking for a creative and results-driven Email Marketing Executive to join our dynamic marketing team. The successful candidate will be responsible for developing, implementing, and managing our email marketing campaigns. Required Candidate profile Bachelor's degree in Business, Marketing, or a relevant field Proven experience in bidding, proposal management, or a related role. Strong written and verbal communication skills. time-management exp Perks and benefits 5 DAYS WORKING SALARY ON TIME YEARLY BONUS

Role Responsibilities: Build and maintain strong customer relationships Support sales and marketing teams for upsell/cross-sell opportunities Analyze customer data and feedback to inform strategy Resolve client issues and ensure satisfaction Key Deliverables: Drive customer engagement and retention Ensure accurate account tracking and issue resolution Provide reports on CRM metrics and campaign results Collaborate across teams for seamless service

Job Summary: We are seeking a seasoned Senior Customer Relationship Manager (CRM) with over 15 years of experience in managing pre and post-sales operations in the real estate sector. The ideal candidate should have a holistic understanding of customer lifecycle management, strong command over CRM systems, and the ability to lead large teams. This individual will play a critical role in enhancing customer satisfaction, ensuring timely collections, managing escalations, and driving business relationships that support revenue goals. Key Responsibilities: Leadership & Team Management: Lead, mentor, and motivate a CRM team. Oversee end-to-end customer journey from booking to possession and post-handover service. Conduct regular team briefings, reviews, and bi-weekly performance meetings. Customer Lifecycle Management: Handle both Pre-sales (customer documentation, verification, agreement execution, bank loan support) and post-sales activities (payment follow-up, possession, issue resolution). Ensure timely communication like welcome letters, demand notes, payment reminders, and legal documentation. Prepare and monitor Sale Agreements, Construction Agreements, Sale Deeds, and related documentation. Escalation Handling & Issue Resolution: Manage and resolve complex customer queries and escalations with empathy and efficiency. Liaise with Legal, Technical, Finance, and other departments for cross-functional issue resolution. Ensure first-level resolution and track customer satisfaction metrics. Revenue Collection & Finance Coordination: Achieve monthly collection targets and reduce debtor days. Maintain payment receivable balance sheets and coordinate with the Accounts team for reconciliation. Calculate interest for delayed payments and ensure timely follow-ups. Process & Strategy: Implement and improve CRM processes, SOPs, and systems. Ensure all customer interactions align with brand guidelines and high service standards. Contribute to strategic planning, negotiation of contracts, and operational audits. Reporting & Compliance: Regularly report CRM KPIs, customer feedback, collection status, and escalation updates to senior leadership. Maintain data accuracy, system hygiene, and regulatory compliance across CRM tool. Client Engagement & Business Support: Support business development through customer feedback, referral programs, and community engagement. Build long-term relationships with clients, investors, and channel partners. Contribute to customer engagement events, surveys, and loyalty programs. Key Skills & Competencies: Excellent verbal and written communication skills Proven leadership & team management abilities Strong interpersonal, negotiation, and public relations skills Strategic thinking and problem-solving mindset Conflict resolution and escalation handling expertise Process-driven with strong attention to detail Knowledge of real estate tools, CRM systems, and industry documentation Analytical and logical reasoning capabilities Customer-centric mindset with a focus on satisfaction and retention Preferred Qualifications: Bachelors/Master’s degree in Business Administration, Marketing, or a related field. Experience in reputed real estate firms or similar customer-facing industries. ERP/CRM tool proficiency (Sell do, Salesforce, Zoho, etc.). Why Join Us? Work in a dynamic real estate environment with opportunities to grow. Be part of a customer-first culture driven by values and innovation. Lead impactful customer experience initiatives.

Responsibilities: Prepare PRs & POs using Zoho tools Coordinate with customers on orders & deliveries Manage supplier relationships through follow-ups & payments Ensure timely GRN, MRN, Delivery Challan processing

About the job: Key responsibilities: 1. Guide clients through the onboarding process and set clear expectations. 2. Ensure every client has a smooth, positive experience with our service. 3. Handle client inquiries via phone, email, in-person, or online. 4. Collect and relay feedback or queries on video content to relevant teams promptly. 5. Offer basic technical support related to our video services. 6. Communicate clearly and professionally, both verbally and in writing. 7. Be proactive, passionate about advertising and marketing, and ready to take initiative. 8. Escalate critical issues to management for quick resolution. 9. Build strong client relationships through regular check-ins and updates. 10. Maintain detailed client records and document all processes. 11. Identify potential client concerns early and take action to resolve them. 12. Oversee project timelines and collaborate with the internal team to meet deadlines. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,04,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-07-16 23:59:59 Skills required: MS-Office, MS-Word, English Proficiency (Spoken), English Proficiency (Written), Effective Communication and Zoho CRM Other Requirements: 1. Bachelor’s degree in mass communication, business administration, or any field with a strong interest in marketing and advertising. 2. Excellent communication skills – both written and verbal. 3. Strong interpersonal abilities and a client-first attitude. About Company: We're a boutique and design-driven full-service video production company based in Vadodara, Gujarat. We cater to all your audio-visual needs. We have our studio for product shoots, filming commercials, and green-screen videos.

Role and Responsibilities: Must Have a Functional & Technical Understanding Of Zoho One / Zoho CRM plus package applications. Understanding of business requirements and use cases. Applying best practices on Zoho CRM, Desk, Project, Creator and other relevant Zoho Applications to derive the best outcomes for our clients. API Integration with other Zoho Applications as well as 3rd Party Applications. Deluge Scripting / Custom functions for complex implementation projects. Discussing and allocating work with Junior Developers. Certain level of team management will also be involved. Configuration of core Zoho Applications like CRM, Desk, Creator, Project, Campaign, etc. Creation of reports and dashboards on all Zoho Apps, including Zoho Analytics. Preferred Skills API Integration Deluge Scripting XML PHP SQL Queries JavaScript Configuration on Zoho CRM, Desk, Project Workflow / Custom Functions / Blueprint configuration on Zoho Understanding of Business Processes Excellent Communication Skills.

Configure & customize Zoho CRM dashboards, modules Setup & optimize Zoho Analytics Integrate Zoho suite with 3rd-party applications Perform data migrations, ensure data integrity & conduct system tests Provide training and documentation for end-users Required Candidate profile Experience – 2-5 years Proven experience with Zoho CRM, Analytics Strong understanding of API integrations Experience in business process analysis and implementation Zoho Certification is a plus

Maintain and update customer data, complaint logs, and feedback records in the CRM system Receive and acknowledge customer complaints from all channels Analyze complaint patterns to identify service or product improvement opportunities Required Candidate profile Intermediate to advanced Excel skills Experience with CRM tools Experience working in customer-facing roles in retail, BFSI, telecom, e-commerce, logistics, utilities, consumer tech industries.

payable/receivable, bank reconciliations &ledger Prepare and review all financial statements & reports financial performance,budgets,& cost control Ensure GST filings, tax compliance,& audit accurate financial records using Tally, Excel, and Zoho CRM Required Candidate profile Thanks and Regards, Dolly Satra Intact Search 7977387204 dolly.intactsearch@gmail.com

Eligibility Criteria: Educational Qualification: Any graduate (B. Com, BBA, B.Sc, or any other relevant discipline) Experience: 02 years Language Proficiency: English, Hindi, and Telugu (or) Kannada and Tamil Working Days: Monday to Saturday Working Hours: 9:00 AM 6:00 PM Required Skills: Communication Skills: Clear and effective verbal and written communication in English, Hindi, and Telugu (or) Kannada & Tamil, Good listening skills for understanding customer queries Customer Service Orientation: Patience and empathy while interacting with customers and internal teams, Ability to manage and resolve complaints efficiently Basic Computer Proficiency: Familiarity with MS Office (especially MS Excel for data entry and reports), Ability to navigate web-based applications and CRM systems Organizational Skills: Ability to manage multiple tasks and prioritize effectively, Attention to detail in documentation and data handling Team Collaboration: Willingness to work closely with other departments and support team goals Training Ability: Confidence in conducting training sessions for internal staff and teachers on application usage Problem-Solving Skills: Quick thinking and logical reasoning to provide solutions within the defined TAT Good-to-Have Skills: CRM or Helpdesk Software Experience (e.g., Zoho, Freshdesk, etc.) Basic Understanding of Educational Technology Platforms Presentation Skills (for internal training and onboarding) Analytical Mindset for interpreting user feedback and identifying patterns Flexibility & Adaptability in a fast-paced environment Key Responsibilities: Making outbound calls to provide detailed information about our platform and services Handling inbound customer calls, resolving queries efficiently within the defined TAT, and ensuring high-quality resolutions Maintaining accurate records of customer interactions and updating internal databases Coordinating with internal teams to ensure prompt issue resolution and service delivery Assisting in onboarding and guiding users through initial setup and usage of the platform Gathering feedback from users and reporting common issues to help improve service quality Following up with customers to ensure satisfaction and encourage continued usage of our services Supporting day-to-day operational activities and documentation Taking training sessions on applications for internal staff and teachers Adhering to company policies and maintaining confidentiality of data and customer information