Roles and Responsibilities 4 to 9 years of experience and expertise in Salesforce Commerce Cloud.Proficient in developing eCommerce-based web applications, functionalities and platform-specific customization based on SFCC.Knowledge of digital commerce integration such as CMS, Digital Asset Management (DAM), PIM, Order Management System (OMS), and ERP.Proficient in SFCC API development.Proficient in effectively documenting complex functionality in code and documentation.Perform necessary configurations like assets, slots, promotion, campaigns, site preferences, and content, using SFCC Business Manager.Back-end development using SFCC, controllers or pipelines, and SFRA.Front-end development using Javascript libraries, JQuery, HTML, and CSS.Work on integrations like payment methods, analytics, reviews, tax, social sites, search engines, etc.Analyze, debug or troubleshoot technical problems related to e-commerce and SFCC implementation.Write well-designed, testable code with defined quality standards.Ability to provide estimates for a given task or module.Certifications in Salesforce Commerce Cloud B2C.

Role and responsibilities5 to 10 years of relevant experience in Salesforce Marketing CloudAbility to work with clients to design customer journeysassociated data models Extensive experience with Marketing Cloud Studios Builders, most importantly Email studios, Content builders, Journey builders, and Automation studiosideally also Cloud Pages and Mobile Studio2 2 conceptual understandingto be able to establish data models, work with APIs and configure 3 Knowledge of one of the six programming languages in SFMC: AMP Script, HTML, CSS, SSJS, and/or JavaScript, SQL and QuerySalesforce Marketing Cloud implementation, configuration, and data migrationworking with Marketing Cloud Connect and other IntegrationsLead requirements gathering, solution design, and writing statements of workCommunicate project concepts and outcomes to client project stakeholdersDesign and delivery of solutions in Email StudioDesign and implement automated email and mobile journeys using Email Studio,Mobile Studio, Automation Studio and Journey Builder, and advise clients

Roles & responsibilities Preparation and execution of test plans for applications that are being developed.Writing and review of all testing-related documents.Develop and execute test plans to validate software functionality against requirements and specifications.Identify, report and track software defects and issues.Perform functional, performance, security and regression, Smoke testing of software products.Collaborate with cross-functional teams, including developers and project managers, to understand project goals and ensure testing aligns with project timelines.Report test results and defects to the development team and other stakeholders and work on their resolution.Provide suggestions and feedback to improve the quality of the software development process across teams.Stay updated with the latest testing tools, techniques, and methodologies.Preferred candidate profile 4-9 years of testing experience with a BE / BSc educational qualification with not less than 60% marks.Knowledge of testing methodologies (i.e. unit testing , white box testing , black box testing , etc). Expertise on Manual TestingExpertise on Excel and WordKnowledge of using automated testing tools such as Load Runner is not must, but will be an added advantageExperience in Windows and web technology products. Knowledge of SQL Server databases. Commitment to quality and willingness to work in a high-pressure environment. Experience in testing financial and sales applications is desirable.

Role and responsibilitiesZoho CRM / Creator DeveloperWork on Zoho, Zoho Desk, Zoho Creator, Zoho other products, Integration, REST, and SOAP APIsWork on a project as development team membersPreferred candidate profileB.Tech in any specialization, MCA, Or Any graduate4-9years of experience in Zoho CRM and Zoho CreatorGood Development Knowledge Zoho CRMProven track record as a developerCertification will be added advantageGood Communication Skills

Role & responsibilities Responsible for the delivery of customization services for NetSuite clientsResponsible for managing clients in pre-sales and post-sale environmentsIdentify, evaluate and understand customer requirements to help with NetSuite set-up, configuration and customizationUnderstand As-Is and To-Be Processes and perform Gap AnalysisCreate functional and user documentationsAnalyze and troubleshoot complex system/user issues and coordinate issue resolution across users, technical team, and vendors as neededPerform simple administrative tasks in NetSuite ERP, like roles and permissions, suite- flow, etcEnsure users are provided professional, courteous and timely support and servicePreferred candidate profile Experience as Functional Consultant on NetSuite Experienced on NetSuite for more than 4 yearsConversant with all modules of NetSuite ERPAt least 2 years of full-cycle experience in ERP Implementation (preferably NetSuite) as a functional consultantExcellent Communication skillsB.Tech. / MBA

Role & responsibilitiesResponsible for the delivery of customization services for NetSuite clients.Responsible for managing clients in post-sales environments.Working with the rest of the consulting department, this position will quickly assess client needs, develop innovative plans to solve their problems and implement these plans to the client's satisfaction.A consultant must have a passion for helping clients find creative ways to more effectively run their businesses. Finding new ways to constantly improve the satisfaction and loyalty of our clients is a top priority.Working with aggressive timelines and a full client portfolio is required.Daily interaction with customers, delivery of NetSuite solutions and close communication with the project manager and other team members.Facilitating customer workshops, driving the agenda, securing support at all levels and implementing NetSuite. We are facilitatingProvide ongoing technical guidance and hands-on training to end-users, Create technical and user documentationsCreate forms, dashboards, reports, scripts, alerts and workflows as per business needIntegrate NetSuite with external applications as requiredPreferred candidate profileExperience as Technical Consultant on NetSuiteTrained extensively on NetsuiteConversant with all modules of Netsuite ERPAt least 2 years of full-cycle experience in NetSuite implementation as a ConsultantExcellent Communication skills4-9 Years

Role & responsibilitiesThe Salesforce.com Senior Developer is an opening for candidates with 4 to 8 years of experience who are looking to develop a career as a senior developer, technical lead or team leader. The position has a competitive salary, and there will be great learning potential as the job will involve extensive project experience on various technologies from Salesforce.com.Work on Salesforce.com and Force.com developmentWork on Salesforce.com, Apex, Lightning, Integration, REST, and SOAP APIsWork on Lightning Web Components (LWC)Work on projects as senior development team members or team leadersPreferred candidate profileThe ideal candidate will be:B.Tech. in any specialisation, MCA or any graduate4-9 years of experience on Salesforce.com.Min. 2-3 years in LWC (Lightning Web Components) specializationAdditional Experience in CPQ, Billing, Service Cloud, Field Service, and Mulesoft preferredProven track record as Salesforce developerSalesforce Platform developer certifications (PD1 and PD2) will be added advantagePython, Java or PhP skills will be an added advantage

Key Responsibilities:Design, develop, test, and deploy MuleSoft integrations and APIs.Implement API-led connectivity and work with AnyPoint Platform.Handle integration with data formats (XML, CSV, JSON) and technologies (REST, SOAP, JMS, JDBC).Ensure security, scalability, logging, and performance optimization.Use DevOps tools like GIT, Jenkins, and AnyPoint MQ. Required Skills:4+ years of MuleSoft integration experience.Strong API development and integration expertise.Knowledge of AnyPoint Platform, security, and performance tuning.Experience with GIT, Jenkins, and CI/CD tools (Maven, Hudson).MuleSoft Certified Developer (MCD - Level 1) is a plus.

Job Description:Dhruvsoft is looking for a dedicated and enthusiastic Customer Success Manager to ensure client satisfaction, retention, and growth. As a Customer Success Manager, you'll be responsible for nurturing strong client relationships, understanding client needs, ensuring successful solution adoption, and maximizing customer value. You will closely collaborate with sales, support, and product teams to provide outstanding customer experiences.Responsibilities:Manage client relationships by serving as the primary point of contact for customers, ensuring long-term customer satisfaction.Drive customer onboarding, training, and adoption processes, helping clients derive maximum value from our solutions.Regularly engage with customers to understand their evolving needs, proactively addressing issues and identifying growth opportunities. Monitor customer health indicators, proactively addressing potential issues and risks.Collaborate closely with internal teams (sales, product development, technical support) to deliver effective solutions to customers.Gather customer feedback and insights to contribute to continuous improvement in product offerings and customer experiences.Conduct regular business reviews and proactively offer strategic insights and recommendations.Track and measure customer success metrics, such as retention rates, product usage, andcustomer satisfaction scores.Requirements:Proven experience (2-8 years) as a Customer Success Manager, Account Manager, or similar client-facing role in the technology sector. Strong interpersonal, communication, and relationship-building skills.Exceptional organizational and time management abilities, with the capacity to manage multiple client engagements simultaneously.Demonstrated problem-solving and analytical skills to identify and resolve client concerns proactively.Ability to understand technical concepts and effectively communicate them to non-technical clients.Experience with CRM software, preferably Salesforce, Zoho, or similar tools.Passionate about customer satisfaction and committed to providing an exceptional customer experience.Qualifications Bachelors degree (BBA, MBA or relevant advanced degree preferred). Prior experience in technology, software, SaaS, or related industries preferred.

About CompanyDhruvsoft is seeking an experienced Practice Manager/Assistant Practice Manager to join our Zohopractice team. In this role, you will deliver high-quality advisory and implementation services. engage with senior client stakeholders, support business development initiatives, and mentor internal team members. You'll also collaborate closely with partners and directors to strengthen client relationships and enhance practice management capabilities. Responsibilities:Actively participate in business development activities, including proposal creation and clientpresentations.Manage client relationships and serve as the primary point of contact for key clientaccounts.Oversee and manage Zoho implementation projects, ensuring timely delivery and clientsatisfaction.Provide technical advisory services to clients on complex Zoho issues and developcomprehensive technical documentation.Support clients throughout their Zoho implementation journey, ensuring successful adoptionand maximum benefit realization.Analyze client data and processes, offering actionable insights and recommendations forcontinuous improvement.Supervise, coach, and mentor junior team members, fostering professional growth and development.Stay current with new features, developments, and best practices related to Zoho applications.Manage multiple projects simultaneously, ensuring adherence to deadlines and quality standards. Maintain meticulous attention to detail and deliver high-quality outcomes with minimal supervision. Exercise professional judgment to uphold the highest quality standards in all engagements.Requirements:Strong expertise in domain knowledge, project management methodologies, and business development strategies.Deep understanding of enterprise applications, preferably Zoho or similar products, and ability to effectively apply this knowledge in diverse client environments.Flexibility to travel as required on short notice.Robust analytical and problem-solving capabilities.Excellent written and verbal communication skills.Ability to perform effectively under pressure, meet strict deadlines, and manage challenging client situations that may require extended work hours.High integrity, strong work ethic, and exemplary leadership qualities.Qualification: MBA or equivalent qualification. Proven experience (2-10 years) in a techno-commercial role involving enterprise software solutions, preferably Zoho or related products. Demonstrated experience managing client engagements across diverse industries and global markets.