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2.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As a Quality Analyst in the AML/KYC Process team based in Pune, Hinjewadi, you will play a crucial role in ensuring compliance with regulatory and internal standards. With 4 to 8 years of experience, including a minimum of 2 years in quality assurance, specifically within the BFSI domain, you will be responsible for conducting audits, identifying process gaps, and driving error reduction to enhance accuracy and efficiency. Your key responsibilities will include conducting regular audits of AML/KYC cases, monitoring quality metrics and KPIs, collaborating with internal teams for RCA and CAPA implementation, and participating in calibration sessions. Additionally, you will be updating quality control checklists and SOPs, supporting training sessions related to compliance standards, and staying updated on the latest AML/KYC regulations and compliance practices. To excel in this role, you should be a graduate in any discipline with strong knowledge of regulatory compliance frameworks, CDD, and EDD. Proficiency in quality audit tools, MS Excel, and report generation is essential. Excellent communication skills, attention to detail, analytical abilities, and the capacity to work in a fast-paced environment are also key requirements. You will be expected to work from the office in Pune, with shifts as per business requirements, which may include rotational shifts. This is a full-time position with 5 working days per week. Join us in this challenging yet rewarding role where you can contribute to maintaining the quality and efficiency of our AML/KYC operations.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY is the only professional services firm with a separate business unit (FSO) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team! The Structured Finance Team specializes in addressing varying needs of market participants in the securitization marketplace across asset classes, including asset-backed securities (ABS), commercial mortgage-backed securities (CMBS), residential mortgage-backed securities (RMBS), and collateralized loan obligations (CLO). The securitization market is a dynamic marketplace, continuously evolving with new regulations and technological advances every day. This is a great opportunity to work in this fast-paced transaction business, support diverse engagement teams, work with a wide variety of clients, and lead business development activities on strategic and global priority accounts. Your Key Responsibilities The primary role of the SFT transaction team is to perform agreed-upon procedures (AUP) to help clients execute securitization transactions successfully. Checking the accuracy of our financial models by comparing calculations to the governing documents. Creating cashflow/analytics models for securitized products, including but not limited to CDOs/CLOs (Collateralized Debt Obligations/Collateralized Loan Obligations). Construct independent cash flow and collateral models for various structured products utilizing Microsoft Excel. Create and update detailed agreed-upon procedure reports summarizing our results. Perform various analyses on complex Excel and third-party models (Like Bloomberg, various Rating Agency Portal, Markit, etc.) for the valuation of Structured Products. Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Demonstrate in-depth technical capabilities and professional knowledge. Remain current on new developments in advisory services capabilities and industry knowledge. Skills and attributes for success Strong leadership, teaming, technical, and relationship-building skills and integrity. These skills along with having a consistent commitment to delivering only the highest quality of work products to your clients will allow you to easily integrate into the SFT transaction team and reach your professional development goals. To qualify for the role, you must have A Post-graduation in Accounting, Finance, Economics, or a related discipline and approximately 2 years of related work experience. Excellent prioritization skills and a commitment to meeting client deadlines. Strong communication skills for report writing, client presentations, and client interactions. Proficient skills with MS Office, including Excel, Word, and PowerPoint. Flexibility and willingness to work more than standard hours when necessary to meet client deadlines. Willingness to work in shifts based on the role hired for. Ideally, you'll also have Prior structured finance experience. What we look for Individuals who demonstrate in-depth technical capabilities and professional knowledge. Strong analytical skills with attention to detail & accuracy. Ability to quickly assimilate new knowledge and possess good business acumen. Polished verbal and written communication skills in English. What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland, and the UK - and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching, and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

You are a skilled QA Manual Tester with 2-3 years of experience, joining our QA team. You possess a strong understanding of manual testing methodologies, API testing, and Agile processes. Your role involves closely collaborating with developers, product managers, and stakeholders to ensure the delivery of high-quality, bug-free digital solutions. Your responsibilities include understanding product requirements and creating detailed test plans and cases, conducting thorough manual testing for web and mobile applications, performing API testing using tools like Postman, identifying and tracking bugs, collaborating with cross-functional teams in an Agile environment, participating in sprint planning, stand-ups, and retrospectives, as well as providing accurate testing reports and effective communication with developers and product owners. To excel in this role, you need 2 to 3 years of hands-on experience in QA manual testing, a strong grasp of SDLC, STLC, and Agile methodologies, familiarity with API testing tools like Postman, proficiency in defect tracking tools such as JIRA, good analytical and problem-solving skills, strong verbal and written communication abilities, willingness to work from our Gurgaon office, experience with test case management tools like TestRail, and exposure to automation (a plus, but not mandatory). Join us at Grey Chain and be a valuable part of our team!,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The Structured Finance Team specializes in addressing varying needs of market participants in the securitization marketplace across asset classes, including asset-backed securities (ABS), commercial mortgage-backed securities (CMBS), residential mortgage-backed securities (RMBS), and collateralized loan obligations (CLO). The securitization market is a dynamic marketplace, continuously evolving with new regulations and technological advances every day. This is a great opportunity to work in this fast-paced transaction business, support diverse engagement teams, work with a wide variety of clients, and lead business development activities on strategic and global priority accounts. The primary role of the SFT transaction team is to perform agreed-upon procedures (AUP) to help clients execute securitization transactions successfully. Responsibilities include checking the accuracy of financial models, creating cashflow/analytics models for securitized products, constructing independent cash flow and collateral models, creating detailed agreed-upon procedure reports, performing analyses on complex excel and third-party models, establishing relationships with clients, delivering quality client services, and staying current on new developments in advisory services capabilities and industry knowledge. To qualify for the role, you must have a bachelor's degree in Accounting, Finance, Economics, or a related discipline and approximately 4-6 years of related work experience; an MBA or equivalent is preferred. Other requirements include excellent prioritization skills, strong communication skills, proficiency in MS Office, flexibility to work beyond standard hours when necessary, and willingness to work in shifts based on the role hired for. Skills and attributes for success include strong leadership, teaming, technical, and relationship-building skills, integrity, commitment to delivering high-quality work products, and the ability to integrate into the SFT transaction team to reach professional development goals. Individuals who demonstrate in-depth technical capabilities and professional knowledge, strong analytical skills, attention to detail and accuracy, ability to quickly assimilate new knowledge, possess good business acumen, and polished verbal and written communication skills in English are preferred. EY Global Delivery Services (GDS) offers a dynamic and truly global delivery network with career opportunities spanning all business disciplines. You'll collaborate with EY teams on exciting projects, work with well-known brands from across the globe, and have access to continuous learning, tools for success, transformative leadership insights, and a diverse and inclusive culture. EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

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2.0 - 6.0 years

0 - 0 Lacs

jhansi, uttar pradesh

On-site

You will be joining Saintley Sonne India Pvt. Ltd., an MNRE and IEC certified company committed to delivering top-notch products and services since its establishment in June 2018. Our primary goal is to cater to all sections of society by extending our services to even the most remote regions of India. Operating under the esteemed brands Sunrix Solar and Oxineer, we are on a mission to make a significant impact in the renewable energy sector. As an Operations Manager based in Noida, this full-time on-site position will require you to supervise daily operational tasks, oversee operational processes, foster collaboration among various departments, and ensure the smooth production and delivery of our offerings. You will also be responsible for enhancing operational procedures, ensuring compliance with industry regulations, and leading a dedicated team towards achieving the company's objectives. Ideal candidates for this role should possess exceptional operational management and organizational abilities, adeptness in team leadership and coordination, experience in process optimization and compliance management, strong problem-solving skills, and the capability to make sound decisions. Moreover, excellent written and verbal communication skills, the ability to work autonomously while handling multiple responsibilities, and a background in the renewable energy sector would be advantageous. A Bachelor's degree in Operations Management, Business Administration, or a related field is required. If you meet these qualifications and are eager to contribute to our dynamic team, please share your CV with us at +919977668283 or email us at wecare@saintleysonne.com. The salary for this role ranges from 15000 to 25000 Per Month. We look forward to potentially welcoming you to our team at Saintley Sonne India Pvt. Ltd., where your skills and expertise will play a crucial role in driving our company's success.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

Are you a detail-oriented finance or systems professional with a passion for ERP and tax automation Join our team as a NetSuite & OneSource Tax Analyst, where you'll bridge the gap between finance stakeholders and technical teams to drive tax compliance and ERP excellence. You will act as the primary liaison between finance/tax stakeholders and NetSuite & OneSource technical teams, analyzing and improving business processes to identify automation or enhancement opportunities. Your responsibilities will include configuring and validating indirect tax rules, jurisdictions, and rates in OneSource, as well as troubleshooting and supporting tax calculation logic and ERP processes during UAT and production. Additionally, you will collaborate on tax determination logic to ensure accurate tax posting in NetSuite and translate business needs into technical requirements, and vice versa. Providing timely updates on project status and collaborating across departments, you will also offer support during month-end and quarter-end financial close cycles. Qualifications: - Bachelor's degree in Finance, Accounting, Information Systems, or related field - 3+ years of hands-on experience with NetSuite ERP (Finance, Procurement, O2C) - 2+ years of experience with OneSource (Indirect Tax configuration preferred) - Solid understanding of ERP-tax integrations and compliance processes - Experience with SuiteTax or SuiteTax API in NetSuite - Familiarity with Coupa or other procurement tools (a plus) - Experience in system upgrades, data mapping, and documentation Skills That Set You Apart: - Strong analytical and problem-solving capabilities - Excellent verbal and written communication - Effective collaboration and stakeholder management - Strong time management and ability to prioritize under pressure - Experience in UAT, system implementation, and ERP support,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

You should have 2-3 years of experience in manual testing with a strong background in testing native & hybrid mobile apps. Your knowledge should include understanding of SDLC, STLC, and Bug Life Cycle, as well as the ability to design and execute test cases effectively. Familiarity with tools such as JIRA, Redmine, and Quality Centre is required. Additionally, experience in testing web applications, web services, and database queries is essential. Experience with performance testing tools and the ability to interact with BA team and clients are important aspects of the role. Strong logical reasoning, problem-solving skills, and excellent written and verbal communication skills are also necessary for this position.,

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0.0 - 3.0 years

0 Lacs

hyderabad, telangana

On-site

The Grants Office Intern position in the Office of Grants at Hyderabad campus of Indian School of Business, reporting to the Grants Manager, involves assisting in reviewing and administering agreements, contracts, and financial documentation. The role is suitable for a detail-oriented commerce student or recent graduate interested in grants management, financial monitoring, or nonprofit/academic administration. Responsibilities include reviewing and drafting grant agreements, MOUs, and service contracts, ensuring compliance with organizational and funder policies, maintaining records of contracts and financial documents, liaising with internal and external partners, identifying and resolving financial discrepancies, and preparing reports related to contract and billing activities. The ideal candidate should have a Graduate Degree in Commerce, possess strong attention to detail and organizational skills, excellent written and verbal communication, familiarity with legal or financial documents, proficiency in Microsoft Office Suite and document management systems, ability to handle sensitive information professionally, and 0-2 years of experience. The job interfaces with internal departments like Legal, IT, Finance, HR, and RCI, and external partners as required. To apply for this position, interested candidates can write to talent_acquisition@isb.edu. The working hours for this position at Hyderabad Campus are Monday to Friday, 08:00 AM to 06:00 PM IST. For further inquiries, contact careers_hyderabad@isb.edu or call 040 23187777 or 0172 4591800. For the Mohali Campus located in Knowledge City, Sector 81, SAS Nagar, Mohali, the contact details are careers_mohali@isb.edu and careers_ra@isb.edu.,

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2.0 - 6.0 years

0 Lacs

rajkot, gujarat

On-site

The ideal candidate for this role should have at least 2+ years of experience in KPO accounting, with a specific focus on handling UK accounts. If you also have experience with SRA compliance and UK financial regulations, that would be a definite advantage. Proficiency in accounting tools such as Xero, QuickBooks, Sage, and others is essential for this position. Additionally, excellent written and verbal communication skills are a must. A Bachelor's degree in Accounting, Finance, Business, or a related field is required. Strong analytical, organizational, and time management skills are also important for success in this role. This is a full-time position with benefits that include leave encashment and a yearly bonus. The work schedule is Monday to Friday, and the work location is in person. Preferred qualifications include a Bachelor's degree and at least 3 years of experience in accounting. If you meet these qualifications and are looking for a challenging opportunity in the field of KPO accounting, we encourage you to apply for this position.,

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4.0 - 8.0 years

0 Lacs

vadodara, gujarat

On-site

You will be responsible for obtaining background data from the client's current Accounting software, including Trial Balance, Profit & Loss Statements, Balance Sheets, and Bank Reconciliation reports. You will then prepare financial data load files and migrate them from the old system to the new ERP. Additionally, you will be tasked with reconciling the Books of Accounts in the new ERP. Your role will involve using various tools and processes to complete Financial and Non-financial data migrations from other software packages into our product. You will also participate in detailed design and product test execution as required. To excel in this position, you must possess excellent MS Excel skills and have a minimum of 4 years of experience in accounting. Strong written and verbal communication skills are essential for effective collaboration with team members and clients. Additionally, you should be prepared to take calls in the evening from home when necessary. This full-time position requires your availability from 10:00 am to 7:00 pm IST.,

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2.0 - 6.0 years

0 Lacs

navi mumbai, maharashtra

On-site

The Salesforce Customer Support Specialist plays a crucial role in bridging the gap between the company's Salesforce usage and its business operations. You will be responsible for providing exceptional support to internal teams and clients by resolving Salesforce-related inquiries and issues promptly and efficiently. This role requires a combination of technical Salesforce expertise and excellent customer service skills. Working closely with Salesforce administrators and developers, you will troubleshoot, educate users, and provide strategic solutions to enhance user experience and productivity within the Salesforce platform. Your responsibilities will include responding promptly to customer queries via email and phone, analyzing and troubleshooting technical issues, documenting and escalating unresolved issues, collaborating with team members to improve system performance, and maintaining detailed logs of user interactions. You will also educate clients on Salesforce functionalities, develop user training materials, monitor system updates, and proactively identify opportunities to enhance customer service processes. To qualify for this role, you should have a Bachelor's degree in Information Technology, Business, or related field, along with two or more years of experience in a Salesforce environment. Proficiency in Salesforce configuration, strong problem-solving skills, and excellent verbal and written communication skills are essential. The ability to handle stressful situations, prior experience in training users, and a Salesforce Certification, such as Salesforce Administrator, would be advantageous. Join our team as a Salesforce Customer Support Specialist and be part of a company that values professional growth and innovation in the Recruitment & Staffing sector. If you are ready to contribute your skills and expertise to enhance user experience and support strategies, apply now for this full-time position based in Maharashtra, India. About The Company: Searching, interviewing, and hiring professionals are all part of the professional life. The TALENTMATE Portal aims to simplify and streamline these processes by providing a platform that brings together job seekers and potential employers. Whether you are looking for your next job opportunity or seeking talented professionals, TALENTMATE is here to support and guide you through the recruitment journey. For more details, visit our company website: [https://www.talentmate.com](https://www.talentmate.com),

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Technical Support Specialist in Email Security, you will be responsible for providing customer support through various channels such as calls, emails, and remote sessions to ensure 100% customer satisfaction. Your key responsibilities will include managing Cisco Ironport / Cisco ESA, Symantec Message Gateway for Email Threat Prevention, and preventing unwanted emails using Adaptive Reputation, Anti-Spam Policies, and AntiMalware Policies. Additionally, you will need to track and rectify any information security deficiencies and vulnerabilities identified through audits, reviews, and monitoring activities. Your role will also involve closely monitoring the infrastructure, compiling information from various sources for analysis, and ensuring high availability as required. The ideal candidate should possess strong technical acumen, with prior experience in information security, cloud infrastructure, endpoint security, and vulnerability management. Experience in Email Security concepts would be an added advantage. Strong verbal and written communication skills are essential for effective interaction with clients and team members. To excel in this role, you must demonstrate enthusiasm and a hunger for learning, be proactive in self-training, and exhibit a willingness to adapt to new technologies and processes. If you are a graduate or post-graduate with 2-6 years of relevant experience and hold a certification in any Email Security related solution, we encourage you to apply. If you have any queries or require further information, please feel free to contact us at +91 8976772985.,

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8.0 - 12.0 years

0 Lacs

maharashtra

On-site

At Franklin Templeton, you will play a vital role in driving the industry forward by developing innovative ways to assist clients in achieving their investment goals. As a part of our dynamic and diversified firm, which encompasses asset management, wealth management, and fintech, you will have the opportunity to contribute to our clients" accomplishments. Our global teams, known for their broad and unique expertise, work together in a welcoming, inclusive, and flexible environment to offer various avenues for progress towards goals. Join us in our mission to deliver superior outcomes for clients worldwide! As a part of the Corporate Counsel Team at Franklin Templeton, you will be responsible for providing legal counsel for the Mutual Fund, Alternative Investments Fund, and Portfolio Management business in India. You will need to showcase expertise in securities laws, corporate and business law, and possess experience in fund and investment documentation. Your role will involve the preparation, review, and negotiation of legal documents and agreements, along with collaborating with internal groups such as Investment teams, Product, Finance, Tax, Distribution, Marketing, and HR. To excel in this role, the ideal candidate should possess the following qualifications and skills: Education Qualification: - Bachelors degree in law from a recognized university - Company Secretaryship (an added advantage) - Registered with the Bar Council of India Experience: - Minimum of 8 years of experience as a legal counsel in a law firm or corporate legal department Required Skills: - Excellent verbal and written communication skills - Strong analytical and negotiation skills - Comprehensive understanding of corporate and securities laws - Ability to work collaboratively in a team setting Other Skills: - Strong organizational skills and attention to detail - Ability to work under pressure and manage multiple tasks simultaneously Your work shift timings will be from 9:00 AM to 6:00 PM IST. At Franklin Templeton, we prioritize employee well-being and offer a diverse range of benefits to support your professional and personal growth. Our benefits include professional development opportunities, educational assistance, medical and life insurance, personal accident insurance, personal loan assistance, Employee Stock Investment Plan (ESIP), annual recognition program, volunteer services, 12 weeks of paternity leave, and more. Located in the heart of Mumbai at the One International Centre, our office provides spectacular views of the bustling city and is easily accessible from Western/Central railway station. Join us to be a part of a culture that values diversity, inclusivity, and employee well-being. If you require any accommodation or adjustment to apply for a position at Franklin Templeton, please contact accommodations@franklintempleton.com with details of your request. Note that only accommodation requests will receive a response within three business days.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

The overall purpose of your role is to develop a strong understanding of international and U.S. tax jurisdictions as they pertain to IEEE's global operations. You will be responsible for assisting with tax planning for IEEE conferences by interpreting and executing tax strategies that optimize the organization's tax obligations. Your key responsibilities will include ensuring tax compliance and reporting, tax planning and optimization, as well as documenting and recording tax-related transactions. You will be expected to perform regular reconciliations of tax-related accounts and ensure accurate processing of tax entries. Additionally, you will work closely with cross-functional teams, providing expertise in tax matters, and ensure efficient coordination of tax preparation work. Timely and accurate responses to inquiries from both internal teams and external stakeholders will be essential. You should have a Bachelor's degree in Accounting, Finance, or a related field, or equivalent experience. Ideally, you will have less than 2 years of relevant experience in tax or accounting. While previous experience with international tax compliance is a plus, it is not required. Strong attention to detail in preparing and analyzing financial data is crucial. Your communication skills should be strong, both verbally and in writing, allowing you to explain complex tax matters clearly to various stakeholders. A proactive and solution-oriented mindset, along with the ability to troubleshoot and resolve issues, will be important in this role. Having knowledge or interest in international tax, particularly indirect taxes such as VAT, GST, and JCT, is beneficial. Please note that individuals currently serving on an IEEE board or committee are not eligible to apply for this position. This role does not offer employer-sponsored immigration support for individuals in specific visa statuses. For more details on the work demands and conditions associated with this position, please refer to the reference document, ADA Requirements. This position falls under Category I - Office Positions. Please be aware that this job description is proprietary to IEEE and serves to outline the general nature and key responsibilities of positions within the same job classification. It is not an exhaustive list of all duties and qualifications required of employees in this role. Management reserves the right to assign or re-assign duties to this job as needed. Primary Location: India-Karnataka-Bengaluru Schedule: Full-time Job Type: Regular Job Posting Date: Jul 28, 2025,

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7.0 - 11.0 years

0 Lacs

haryana

On-site

As a Product Lead at Cvent, you will play a crucial role in executing the product roadmap for our key technology products. Working closely with cross-functional teams, you will guide the product through its entire lifecycle. Your responsibilities include providing direction to development teams, managing requirements, and ensuring the product aligns with customer expectations to deliver meaningful value. To excel in this role, you will need to develop a deep understanding of the business goals, challenges, and the needs of our customers. Collaborating with product managers, you will contribute to the future roadmap, brainstorm new ideas, and prioritize features to align with business objectives. Becoming a subject matter expert in your product domain, you will work closely with internal teams, engineering partners, and architects to deliver scalable and reliable infrastructure. Your role will involve developing detailed product specifications, creating comprehensive user stories with acceptance criteria, and leading the end-to-end product development process. You will actively participate in key SCRUM ceremonies, leverage analytics for data-driven insights, and monitor key performance indicators to drive product excellence. We are seeking a candidate with a minimum of 7-9 years of career experience, including at least 4+ years of product management experience in technology products. Strong technical acumen, understanding of REST APIs, event-driven systems, and experience with communication systems or messaging platforms are highly desirable. You should possess exceptional interpersonal skills, problem-solving abilities, and the capacity to navigate complex situations with clarity and influence. If you are a proactive, innovative individual with a passion for transforming technology products, we invite you to join our team at Cvent and contribute to our culture of creativity and innovation in product management.,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

Are you passionate about helping others and providing peace of mind In this role, you'll engage with customers through non-verbal communication channels such as chat, email, text, social media, and direct messaging. Whether it's offering quick solutions, providing compassionate product guidance, or resolving concerns with professionalism, you'll play a vital role in transforming a standard customer interaction into an exceptional experience. You will report directly to the Team Lead and be a key contributor to delivering outstanding customer service and supporting team goals. Your responsibilities will include responding to customer inquiries and resolving customer concerns effectively using only written communication. Minimum 1 year of customer service experience is required, although freshers are welcome to apply. Excellent written communication skills, including grammar and spelling, are essential. A high school diploma or equivalent is necessary, along with strong computer literacy and typing skills. Flexibility to work in a 24/7 shift environment is also required. In this role, you can expect supportive, present, and knowledgeable leadership, a diverse, inclusive, and community-oriented work culture, ample learning and growth opportunities for motivated individuals, competitive salary, performance-based bonuses, and attractive benefits. Additionally, there are a few unexpected perks that just might surprise you. You will receive comprehensive training to become a subject matter expert, ensuring you're fully prepared to deliver high-quality service via chat, email, or text. While the tools and knowledge needed will be provided, your natural ability to care and connect with others is the most valuable asset you bring. This role not only offers a chance to support customers but also an opportunity to build meaningful relationships with colleagues and grow your career in a positive, collaborative environment. You will report to the Team Lead and help drive customer satisfaction and overall team success.,

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5.0 - 9.0 years

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noida, uttar pradesh

On-site

As an experienced Quality Assurance professional with 5-8 years of overall QA experience, you will be responsible for various key responsibilities related to the ServiceNow platform. Your primary duties will include defining test strategy, scenarios, traceability matrix, and success criteria. You will collaborate with functional consultants and client UAT teams to ensure smooth coordination. Managing defect triage, retesting, and sign-off procedures will be crucial aspects of your role. Additionally, you will be involved in supporting test automation planning where applicable. To excel in this role, you must possess strong testing experience in ServiceNow SPM (Strategic Portfolio Management) and Enterprise Architect (EA) modules. Familiarity with form design, business rules, flow designer, and custom scripts within the ServiceNow environment is essential. Your experience should also include integration testing with external systems using REST/SOAP APIs. Knowledge of ITIL processes and best practices will be advantageous. Your analytical, troubleshooting, and documentation skills will be put to the test in this position. Effective verbal and written communication skills are essential for successful collaboration within the team and with stakeholders. Holding a ServiceNow System Administrator Certification is mandatory for this role. If you are looking for a challenging opportunity to leverage your QA expertise on the ServiceNow platform, this position based in Noida/Bangalore could be the perfect fit for you.,

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13.0 - 17.0 years

0 Lacs

noida, uttar pradesh

On-site

As an Executive Assistant in this role, you will be responsible for providing comprehensive support to the Partner, ensuring efficient management of schedules, appointments, and travel arrangements. Your duties will include coordinating meetings, calls, and communications, as well as handling incoming calls, emails, and correspondence with a high level of discretion. In addition to executive support, you will be tasked with administrative coordination, which involves preparing reports, client documents, and presentations. You will also be responsible for organizing and maintaining files, records, and legal documents while handling confidential information with utmost integrity. Client and stakeholder communication will be a key aspect of your role, requiring you to liaise with clients, regulators, and internal teams on behalf of the Partner. You will need to ensure timely responses to client requests and track deliverables effectively. Furthermore, you will provide project management support by assisting in tracking deadlines for audits, filings, and compliance requirements. Collaborating with the Partner, you will help manage timelines and team deliverables across various engagements. Your role will also involve office and team collaboration, where you will work closely with other Executive Assistants, HR, Admin, and IT teams to support the Partner's work. This may include assisting in planning offsites, training programs, or events when required. To excel in this position, you should have a Bachelor's degree in Business Administration or Commerce, along with at least 3 years of experience as an Executive Assistant, preferably in a CA firm, law firm, or consulting setup. Proficiency in the MS Office Suite, excellent written and verbal communication skills, and a high degree of professionalism and discretion are essential. Preferred traits for this role include familiarity with financial or legal terminology, a positive attitude with a solutions-oriented approach, the ability to anticipate needs and act proactively, as well as discreet and reliable handling of sensitive matters. This is a permanent position that offers benefits such as Provident Fund. The work location is in-person, providing you with the opportunity to work closely with the Partner and various teams within the organization.,

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3.0 - 7.0 years

0 Lacs

faridabad, haryana

On-site

As a PeopleSoft Business Systems Analyst, you will be responsible for analyzing and improving the PeopleSoft system to meet the business needs of the organization. Your primary responsibilities will include gathering and defining user requirements, identifying areas for system enhancements, and collaborating with stakeholders to ensure maximum usability and efficiency. You will play a crucial role in determining and developing user requirements for systems in production. This involves working closely with end-users to understand their needs and translate them into technical specifications. Additionally, you will be responsible for identifying opportunities for system improvements and enhancements to streamline processes and increase productivity. In order to be successful in this role, you should possess excellent verbal and written communication skills. Strong analytical and problem-solving abilities are also essential for identifying and resolving issues within the PeopleSoft system. A background in business analysis and experience working with PeopleSoft or similar ERP systems would be advantageous. Overall, as a PeopleSoft Business Systems Analyst, you will be a key player in ensuring the effective utilization of the PeopleSoft system to support the organization's business objectives. Your ability to collaborate with cross-functional teams and drive system enhancements will be critical in driving operational efficiency and delivering value to the organization.,

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2.0 - 6.0 years

0 Lacs

uttar pradesh

On-site

The ideal candidate for this role should possess strong Accounting, Financial Reporting, and Budgeting skills along with knowledge of Tax Preparation and Regulatory Compliance. Proficiency with Accounting Software and Financial Analysis tools is also required. Attention to detail and strong analytical abilities are essential for this position. Excellent written and verbal communication skills are important for effectively communicating with team members and stakeholders. The candidate should be able to work independently as well as collaboratively with other team members. A Bachelor's degree in Accounting, Finance, or a related field is required, and a Certified Public Accountant (CPA) designation would be a plus.,

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1.0 - 13.0 years

0 Lacs

guwahati, assam

On-site

You will be joining Area27, a leading conglomerate specializing in security and automation solutions, based in Guwahati, Assam. Area27 caters to customers all over North-East India, offering services such as home and building automation, audio-video systems, electronic security, entrance automation, and fire safety solutions. Established in 2007, the company prides itself on its technical expertise and exceptional customer service. As a Pre-Sales Associate, you will be a crucial part of the sales process by preparing accurate and competitive quotations, Bills of Quantities (BoQs), and client presentations. Your role will involve collaborating closely with the sales and technical teams, understanding customer requirements, and proposing suitable solutions to contribute to winning proposals. Strong communication, analytical skills, attention to detail, and the ability to thrive in a fast-paced environment are essential for this role. Key Responsibilities: - Prepare precise quotations and BoQs in coordination with sales and technical teams. - Develop and deliver professional presentations for client meetings. - Provide pre-sales support by understanding customer needs and proposing appropriate solutions. - Maintain updated knowledge of company products/services for proposal preparation. - Ensure error-free and up-to-date documentation in all quotations and BoQs. - Collaborate with cross-functional teams to gather data and support project estimations. Requirements: - Previous experience in pre-sales, sales support, or estimation. - Proficiency in MS Excel, including advanced formulas. - Strong attention to detail and accuracy. - Excellent verbal and written communication skills. - Ability to multitask and thrive under pressure. - Strong organizational and time-management abilities. - Technical background or industry understanding is advantageous. Education & Experience: - Bachelor's degree in Engineering, Business Administration, or related field. - 1-3 years of relevant experience preferred. Location: Guwahati Job Types: Full-time, Permanent Schedule: Day shift Application Question(s): - What is your current CTC per annum - What is your expected CTC Experience: - Working: 1 year (Preferred) Work Location: In person,

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

J.P. Morgan Chase & Co., headquartered in New York City, is the largest bank in the U.S. and a global leader in investment banking and financial services. The Corporate & Investment Bank division, trusted by top corporations and institutions worldwide, manages nearly $20 trillion in assets and offers strategic advice and liquidity solutions. Within this division, the WKO Banking Middle Office ensures compliance with regulations, safeguarding the bank's reputation and assets while efficiently onboarding client relationships. As a Wholesale KYC Operations Analyst within the WKO Banking Middle Office, you will be responsible for managing the Front Office relationship for business requests in KYC Onboarding, Remediation, and Renewals. Your role will involve facilitating the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. Your responsibilities will include managing new business requests received from the Front Office, acting as an SME and Due Diligence expert to guide clients through the KYC requirements, conducting in-depth analysis on the ownership structure of clients, working closely with the Front Office and clients to obtain necessary supporting evidence, following up with KYC production teams to ensure timely onboarding, liaising with key stakeholders, assisting Relationship Managers with various tasks, managing personal workload and priority items, and identifying and executing process improvements. To excel in this role, you should have knowledge of multiple client types and the financial industry, strong verbal and written communication skills, effective time management and organizational abilities, a quality client focus, a strong controls mindset, customer service skills, experience in adhering to controls and compliance standards, and the ability to grasp concepts and procedures quickly. Preferred qualifications for this role include knowledge of KYC & Client onboarding with a minimum of 2 years of experience, as well as a B.S. Degree or equivalent. Your role as a Wholesale KYC Operations Analyst will be crucial in ensuring smooth client onboarding processes, maintaining compliance standards, and contributing to the overall success of the WKO Banking Middle Office.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

About SKF: SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions, and services. Over the years, the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence. SKF's solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platforms. SKF Purpose Statement: Together, we re-imagine rotation for a better tomorrow by creating intelligent and clean solutions for people and the planet. Job Description: Position Title: Customer Service Representative Reports To: Team Leader Location: Pune Purpose of the role: To ensure deployment of customer order handling (COH) processes and be the front-end contact for customer requirement delivery for achieving customer satisfaction. Responsibilities: - Tracking all registered orders and updating the customer about the status. Provide COH (customer order handling) support. - Ensure efficient and accurate handling of customer orders/queries/schedules based on the contract entered in the system. - Monitor the progress and complete execution of an order. - Follow-up with planning, engineering, production & logistics and ensure on-time delivery of orders of the assigned region. Report deviation of delivery to the customer. - Necessitate improvement actions to reduce administrative errors in conjunction with the responsible departments. - Order review as per contract in the system and customer claims settlement as per justification received. - Acknowledge orders received through order acknowledgements, queries, order status reports. - Handle quotations and provide support to sales. - Follow-up with various agencies such as finished product stores, transport department transporters, etc for on-time deliveries. - Create and update new customer master. - To handle customer complaints and collect customer voice. - Provide Value Added Service solutions according to the customer's specific requirements, deep dive into the root cause to provide a better solution that may exceed customer expectations. - Accountable for their customer and distributor portfolio. - Improve customer experience using various digital, automated, and innovative solutions. - Interface with internal customers for problem-solving. - Lead initiatives to improve CS processes and performance. - Participate in team meetings and improvement projects. - Train and provide operational support on CS matters to team members. - Ensure up-to-date work process and procedure documentation for CS. Key Interfaces: Customers / Distributors, Controlling, Application Engineering, Factory Supply chain organization, SKF Logistics Services, Central Finance, Area Sales Managers, Direct Sales Head, Business Unit Head. KPIs: - TAT Response to the customer. - Order management on-time delivery. - Customer Complaint Handling. - Meet business targets and numbers. - Deployment of tools & Processes. Competencies: - Experience in handling key & critical customer accounts and business units (end to end). - Knowledge of commercials, processes, supply chain, import, exports, forecasting, MIS, etc. - Stakeholders Management & Collaborative approach. - Problem Solving. Candidate Profile: Experience: Minimum 5+ years of strong experience in any of the areas of Customer Service, Sales, or Supply chain. Qualification: Candidates must preferably have an Engineering bachelor's degree. A strong process orientation with prior experience in process improvement projects and initiatives. High level of proficiency with existing systems and processes. Know-how of SAP. Excellent verbal and written communication skills, networking, and influencing skills with internal and external stakeholders. If interested, please share your updated profile @ supriya.joshi@skf.com.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Data Entry Specialist, your responsibilities will include preparing source data for program entry, processing supplier source documents, maintaining data entry requirements, managing client-specific contracts, creating reports on data quality and other necessary information, and collaborating with the team to meet sales requirements. To qualify for this role, you should hold a Bachelor's degree in business, market analysis, or a related field, with a minimum of 2-5 years of relevant experience. Proficiency in MS Excel, Macros, and Visual Basics is essential. The ideal candidate will possess strong analytical skills in mathematics, statistics, and computer science, along with excellent communication skills and a self-starter attitude. Problem-solving skills, ability to prioritize tasks, and proactiveness in foreseeing and addressing issues are crucial for success in this role. Additionally, organizational skills, creativity in problem-solving, and the ability to work on multiple projects simultaneously while meeting tight deadlines are highly valued. Furthermore, the candidate should have excellent verbal and written presentation skills, attention to detail, and the ability to thrive in high-pressure environments. A collaborative mindset, curiosity to learn about technologies and industry trends, self-motivation, and proficiency in English are also key attributes we are looking for in a candidate for this position.,

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1.0 - 4.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Excellent Opportunity with HCLTech || International Voice process || Navalur Location Experience: 1 to 4years Shift Timings: Night Shift(US Shift) Location: Navalur, Chennai. JOB SUMMARY We seek an experienced Customer Service Executive Voice to join our team. The role involves collaborating with US healthcare providers to ensure accurate and timely reimbursement. The ideal candidate should possess strong communication skills, attention to detail, and be willing to work in US shifts. KEY WORDS Excellent Verbal and Written Communication, Voice process, International Calling REQUIRED SKILLS: Any International Voice Experience Strong verbal and written communication skills Should possess neutral accent and good adoption to US culture. Ability to resolve provider queries in the first point of contact. Focus on delivering a positive customer experience Should be professional, courteous, friendly, and empathetic Should possess active listening skills Good data entry & typing skills Ability to multi task. Capable of handling fast-paced, innovative, and constantly changing environment Should be a team player. Ability to contribute to the process through improvement ideas. FORMAL EDUCATION AND EXPERIENCE Graduation (any stream) 12 - 24 months of process experience in voice process. Show more Show less

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