441 Warranty Management Jobs - Page 12

The role proposed is for the Product Development team within Prime Services, including Cash Prime Brokerage with initial focus on Asia Pacific. The successful candidate will work with the wider global team and internal client facing teams together with technology on product enhancements, re-engineering of the existing business processes and responding to client demand, in line with the evolving regulatory environment. Specific responsibilities are listed below: Responsibilities Direct & Contributing Responsibilities Develop product enhancements and re-engineering existing business processes. Work closely with IT for new development and workflow enhancements Contribute to Platform projects an...

Summary of the Role: The candidate will be looking after sales service activities of the product and will be responsible for Supporting Distributors & Customers in International markets. Responsible for handling failure of product, analysis of failure, spare part arrangement, follow-up & warranty management. Role & responsibilities Hands on experience in After Sales Service function in an automobile industry in export market. Product support/ product improvements Product feedback from field Field & Plant Interface Warranty -FOC claims preparation & monitoring post replacement performance PDI of new vehicles Technical Literature - Field communication & Service circulars, technical bulletins N...

Hi all, Greeting from Delight HR services!! We do have an excellent job opportunity for the position of Service engineer with one of leading machine tool organisation in Hyderabad Primary objective: To achieve customer satisfaction by giving Service Support for HTL/VTL/VMC/HMC customers Job responsibilities/description : Attending Breakdown Calls for Warranty, AMC and Chargeable of CNC Machines PM activity for CNC Machines Generation of AMC revenue by promotion of AMC in his area Support Sales for promotion of Machines for Exisisting Customers Knowledge of Fanuc, Siemens and Mitsubhushi CNC Systems Knowledge in Diagnostics skills of CNC Electrical Hardware, CNC systems and PLC systems Knowle...

Operations Managing all service operations for region through Direct Team and Service Franchisee, ensuring customer satisfaction and business retention. Ensuring that operations at the service points match the company's standards. Ensure the timely completion of customer complaints as per defined TAT to build a trusted brand in market with higher customer satisfaction. Training & Development Conduct training for service engineers and keep them updated with new products, technologies, SLAs, processes, policies, and softer skills of customer service. Conduct workshops for Service partner & SF Engineers and mechanics to create awareness about our service models and how to resolve first-hand com...

Service portal management Overseeing and optimizing the service portal ensuring a seamless and positive user experience Managing and updating the content within the portal including various masters & catalogs Ensuring the service catalog is accurate, up-to-date and easily navigable for users to find the service they need Analyzing user behavior and feedback to identify areas for improvement in the service portal design Working with IT, Service team and developers to integrate the portal with other systems and processes, ensuring a cohesive customer experience Addressing user-reported issues related to service portal, escalating complex problems to the appropriate team and ensuring timely res...

Territory Service Manager Role Description Plan and conduct customer engagement programs (care camps, mobile service, customer meets, Do-it-yourself trainings) for improving PSS/NPS scores Review the customer complaints and put effective preventive actions Ensure assembly quality as per standards at distributor assembly plant and provide product performance feedback regularly to HO to improve product quality Ensure settlement of distributor claims such as transit, warranty, spare parts etc. and handle distributor queries Improve service and parts reach by network expansion and improve service quality by adherence to service processes (training, audit, implementation & usage of DMS) Understan...

Looking for B.com/M.com/MBA/CA. Intermediate/CMA with work experience from the Automotive OR Manufacturing Industries. Role Description: A Key member responsible for handling Warranty provisioning and AMC services charges computation, Supplier warranty monitoring, MIS, Accounting, Core Responsibilities: Calculating the Product AMC and warranty provision on a monthly basis Monitoring of Supplier warranty for the parts covered under warranty and ensuring replacement/cost charge. Maintaining the Actual and Provision cost on live basis Comparison of AMC Provision VS Actual (Provision VS actual expenses) Monitoring the repair centre process and capturing the actual cost Should have worked on cost...

Key Roles & Responsibility Annual Business Planning and Review Analyse past performance and potential, draft targets for parts and service location wise with Finance Manager finalize in consultation with the Retail Business Head, monitor weekly and monthly parts consumption and plan corrective actions accordingly. Accounts Receivable Monitor status of accounts receivable with Works Manager, Manager and Retail Business Head, recommend deviation from credit policy in identified cases. Customer Satisfaction Monitor response and resolution time with respect to customer service issues, coordinate with concerned works manager for effective closure, if required coordinate between customer and regio...

Key Roles & Responsibility Annual Business Planning and Review Analyse past performance and potential, draft targets for parts and service location wise with Finance Manager finalize in consultation with the Retail Business Head, monitor weekly and monthly parts consumption and plan corrective actions accordingly. Accounts Receivable Monitor status of accounts receivable with Works Manager, Manager and Retail Business Head, recommend deviation from credit policy in identified cases. Customer Satisfaction Monitor response and resolution time with respect to customer service issues, coordinate with concerned works manager for effective closure, if required coordinate between customer and regio...

KEY RESPONSIBILITIES: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory. Setting up and maintaining a service desk and evaluating its efficiency. Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service. Monitoring department issu...

Providing post-sales technical support to dealers, customers and B2B clientele to achieve superior delivery of service and customer satisfaction objectives. To analyze the technical complaints of the vehicle in the field. Ensure implementation of service processes at channel partners. Feedback on companies as well as competitors products. Training of service managers/technicians at service centers Work out special service support for strategic customers with channel partners. Ensure execution of spare parts order by all channel partners for sufficient inventory & for meeting spare parts target Guide channel partners for manpower/facilities/equipment optimization. Spare parts inventory manage...

Designation : Service Coordinator Experience: 5+ Years Department : NDT Service Salary: Standard hike on current salary + Compliance benefits Job Location : Andheri (W) Rly products RM handling, Proactive person, meticulous in nature, able to quickly recall past instances, 5 - 8 years in industrial/after sales service support experience (handling customers), customer relation building ability, high competency in communication in English & Hindi. Job profile: 1) AMC Tender monitoring 2) Visits to customers & distributor 3) AMC / Royalty billing 4) Timely AMC actions 5) Preparation of AMC quotation 6) Revenue generation Job requirements: 1. Graduate from any stream 2. Advanced verbal and commu...

Skill required: Supply Chain - Warranty Management Designation: Business Advisory Senior Analyst Qualifications: BE/Diploma in Automobile Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Provide Technical repair assistance to Automotive Dealer ...

Customer Complaints, warranty , Analyzing issues at customer line & submission of 8D/Analysis report. Responsible to update customer portal for CAPA, 4M change, PPAP, Layout, PDI etc. Maximize customer satisfaction. Improving customer audits.

Receive & review warranty claims submitted by customers. claims based on warranty policies product service specifications. Claims resolution: product & resolve warranty claims, Policy enforcement warranty policies, guideline, Customer Complaints Required Candidate profile Warranty claims statistics share insights with relevant stakeholders & Customer Satisfaction. manufacturing issues contributing to warranty claims. Data analysis warranty claim trends & improvement.

Senior Executive - Warranty Management (Waste Water Pumps) KSB Pumps Limited is seeking a dedicated Senior Executive - Warranty Management (Waste Water Pumps) to lead our complaint management processes in Hyderabad, Telangana. This pivotal role is responsible for effective complaint resolution, root cause analysis, and enhancing customer satisfaction for our wastewater pump product group. Responsibilities: Effectively manage complaints for wastewater pumps. Ensure on-time complaint response and complaint closure. Coordinate complaints/commissioning with end customers and Authorized Service Centers (ASCs). Manage field service coordinators and monitor daily complaints until closure. Perform r...

Gather requirements, testing, training, leading meetings. Set up and demo CRPs, RICEF developments. Writing functional specifications. Warranty Management experience Experience with designing, configuring, and enhancing SAP Warranty Management systems. Expert in LO-WTY Warranty Management, config level SD, strong pricing background. Experience required in LO-WTY Claim Lifecycle IC/OC claim versions claim functionality SD Pricing and pricing enhancements Exposure to or familiar with VSR tool: Validations, Substitutions, Messages, business rules Quality code catalogs on header/version/item level Other experience is a plus ACS Warranty Add-on is a plus FICO integration and account keys Knowledg...

Roles and Responsibilities Manage after-sales service operations, including warranty management, spare parts management, and customer support. Oversee the entire lifecycle of products from purchase order to delivery, ensuring timely execution and quality control. Develop and implement strategies for improving productivity, reducing costs, and enhancing overall performance. Collaborate with cross-functional teams to resolve complex issues related to electronics manufacturing. Ensure compliance with industry standards and regulations in the electronic components/semiconductors sector. Desired Candidate Profile 15-24 years of experience in After Sales Service & Spare Parts Management or similar...

Gather requirements, testing, training, leading meetings. Set up and demo CRPs, RICEF developments. Writing functional specifications. Warranty Management experience Experience with designing, configuring, and enhancing SAP Warranty Management systems. Expert in LO-WTY Warranty Management, config level SD, strong pricing background. Experience required in LO-WTY Claim Lifecycle IC/OC claim versions claim functionality SD Pricing and pricing enhancements Exposure to or familiar with VSR tool: Validations, Substitutions, Messages, business rules Quality code catalogs on header/version/item level Other experience is a plus ACS Warranty Add-on is a plus FICO integration and account keys Knowledg...

Job Summary: The Administrative Associate - Level II Service plays a crucial role in diagnosing and completing fewer complex repairs to engines at customer sites while ensuring a high level of customer satisfaction. This position involves using specialized tools, following documented procedures, performing preventative maintenance, and maintaining service records. The role also includes responsibilities related to warranty analysis, claims processing, warehouse management, and continuous improvement initiatives. Key Responsibilities: Service and Repair: Engage customers professionally and ensure prompt attention to their service needs. Diagnose and complete less complex engine repairs, follo...

Job Title: Field Service Engineer Location: Kota Job Type: On-roll We are looking for a skilled Engineer Service to manage territory-based service operations. The ideal candidate will have: Key Responsibilities: Conduct field service work on material handling equipment (forklifts, reach trucks, etc.). Ensure service uptime, manage installations, and resolve customer issues. Utilize online service apps for work order management. Provide technical support and report to the Territory Service Manager. Qualifications: Education: B. Tech / Diploma Experience: 3-8 years in a relevant field. Skills: Strong communication and problem-solving skills. Proficient in MS Office. Willingness to travel. How ...

Skill required: Supply Chain - Warranty Management Designation: Business Advisory Associate Qualifications: BE/BTech/Diploma in Automobile Years of Experience: 1 to 3 years Language - Ability: English(Domestic) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do provi...

We are hiring for Automobile claim settlement process. - Helping customer through email and voice for settlement of claim - Skills Required: Knowledge of warranty claim process in automobile industry / Service Advisor in workshop. HR - 75488 27248 Required Candidate profile Qualification: Diploma in Automobile / Diploma in Mechanical Experience: Experience in Automobile / Internship experience in Automobile Language - Tamil or Hindi or Telugu and English Day shift

Service management for Implements.Manage Spare business for respective area with dealers and DSBs.Settlement of warranty for products in respective area.Analyse performance of Service monthly and make plan for respective area.Capability Building of Dealer, DSB and Service Technicians for handling Implements Service / Repairs.To ensure Customer Focus by timely resolution of technical issues.Appointment and Development of the Implement Service infrastructure / Implement parts network Preferred Industries Manufacturing Tractor Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Production Engg.; Diploma in Engineering in Mechanical; Diploma in Engi...

Providing inputs to the product development team during proto- stage to improve Serviceability and Maintainability (DFS.Ensuring System Readiness for Parts before seeding / Launch of new Products. (Creating Service kits, Child parts nos. Define preliminary inventory norms for Warehouse and Dealerships.Develop and Update Literature for existing products (Operators Manual, Parts catalogue. Service Manual, Wall Charts, DATA book.Create e- CATALOGUE (Parts) for all New Models.Design special Service Tools for New Products so as to improve Service quality at Dealerships.Enabling the MEC Team to impart Training on New Products. (Provide technical inputs, Training aids, faculty Preferred Industries ...