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Asst./Dy. Manager (After Sales Service) - Export Market

7 - 12 years

12 - 20 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Summary of the Role:

Role & responsibilities

  • Hands on experience in After Sales Service function in an automobile industry in export market.
  • Product support/ product improvements
  • Product feedback from field
  • Field & Plant Interface
  • Warranty -FOC claims preparation & monitoring post replacement performance
  • PDI of new vehicles
  • Technical Literature - Field communication & Service circulars, technical bulletins
  • New product seeding & field feedback - Monitoring & reporting to QC/ Production after failure analysis
  • Training to IB technicians and Workshop Managers - Training at Central Training Center (CTC)
  • Dealer Development- New distributor infrastructure development
  • Field Visits -Visit to international market countries for critical complaints and product feedback

Preferred candidate profile

Diploma/ Degree (Mechanical / Automobile/ Electrical)

8 to 10 Year Experience in Automobile Industry hands on experience in service (International markets)

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