308 Warranty Management Jobs - Page 13

Job Title - GN - SONG - Service - CX - Value Architect - Manager Management Level: 7-Manager Location: Mumbai, MDC2B Must-have skills: Sales Distribution and Marketing Strategy Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you are expected to - Translate strategic objectives into high-impact use cases in the specific area of expertise. Understand clients business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices and client examples of value creation and realization Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Lead and Collaborate with both offshore & onshore cross functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues. Bring your best skills forward to excel at the role: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models: Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity: Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Deep understanding of Customer Service function for two industries Good understanding of sales & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. Passionate about story telling and excellent visual skills (using power point, figma tools) Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 12-14Years Educational Qualification: Any Degree

After sales service of warranty claims through Channel partners. Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and motivation to find growth opportunities, we have an exciting opportunity for candidates who would like to join a global company in continuous growth! What will you do: Creation and visualisation of Power BI reports, dashboards, and apps Efficiently mine, clean, manipulate, and analyze very large volumes of multifaceted data, using various data analysis techniques. Develop, implement, and manage warranty policies and procedures for various FBG product categories by working with the respective product teams. Maintain a robust performance metrics dashboard for all product line in North America, streamline data intake process from various sources and display results in Power BI dashboards Ensure compliance with warranty policies and procedures, industry standards, and regulatory requirements. Build and design Power BI dashboards as needed Review and maintain multiple customer templates with great attention to detail Perform exploratory data analysis that results in meaningful insights and recommendations to the business. Design reports, dashboards, and scorecards that visualize company performance Effectively communicate analytical findings to business partners in the form of dashboards and other visuals Maintain detailed data dictionaries and documentation for all analysis processes and solutions Build and Maintain Cross-Functional Relationships; maintain regular contact with stakeholders and stay organized on deadlines and tasks Profile requirements: Advanced experience of Power BI Experienced on PowerBI templates and dashboards data architecture. University degree in BE Mechanical, or engineering Ideally 5+ years work experience in PowerBI Dashboards development Prior experience in a fast-paced environment with minimal supervision Aftermarket experience preferred Superior attention to detail Strong Interpersonal Skills Ability to Multi-Task & Project Manage Critical Thinking & Problem-Solving Skills Fluent in spoken and written English (multi-lingual preferred)

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Trustegic is looking for Manager Yard Services to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

We are seeking a ServiceNow Developer with 5 + years of experience in conceptualizing design, developing and implementing solutions using the ServiceNow Platform. Requirements: Compare, evaluate and implement new features and technologies, and integrate these into the ServiceNow Platform. Ability to translate business processes with workflows, validation rules and process builder into configuration. Work with a variety of users to gain information, and develop intra-system trade-offs between different users, as necessary; interact with a diverse client base and outside contacts. Maintain documentation on system configurations, maintenance processes and schedules. Providing 2 nd and or 3 rd level incident support, change management, along with maintaining the upkeep of technical records and documentation. Follow team software development methodology and ServiceNow best practice methods for administration, configuration, and development. Ensures effective problem analysis and resolution of issues of moderate scope in a timely fashion and escalates issues when needed to appropriate levels of IT or Business. Provides off hours (on-call) support as it relates to IT functional area. #LI-Hybrid #LI-MK2

To manage good relationship with MKA customers To resolve issues within TAT To establish perfomance of vehicle among MKA customers To analyse the technical complaints of the vehicle in the field Coordinate to rectify defects in vehicles / overhaul aggregates with other zone/ dealer Feed back on companys Service Warranty/ Goodwill request to raise in specifc product concerns Product issues to highlight to reporting manager if specific to perticular customer Ensuring uptime gauranty Fixed cycle visit to MKA with data on vehicle performance, B/D Analysis Training to fleet manager and driver training Arranging service check up camp Update to customers on Policy change or current service policy Update on new initative of the company like Mcover, Mashery, RECON etc Update on new /upcoming product range to the customer Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical General Experience BE - 3- 8 yrs, DME - 4 to 12yrs Critical Experience System Generated Core Skills Consumer Focus Product Knowledge & Application Service Planning System Generated Secondary Skills Capability Building Spare Parts Management Warranty Management Service Quality

To ensure service process and hand le warranty management for all channel partners. To analyze the technical complaints of the vehicle in the field. To rectify defects in vehicles / overhaul aggregates. To maintain and hand le internet based warranty. Ensure implementation of service processes at channel partners. Development of secondary channel. Feedback on companies as well as competitors products. Training of service managers. Work out special service support for strategic customers with channel partners. Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target. Secondary network for spare parts sales. Guide channel partners for manpower/facilities/equipment optimization. To ensure profitability of workshops of channel partners. MIS on service. Spare parts inventory management Preferred Industries Management Consultin Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical General Experience 10 - 12 Years of experience Critical Experience System Generated Core Skills Capability Building Service Orientation Customer Satisfaction Customer Sensitivity Service Management Service Initiatives & Campaigns Service Business Planning Defect Rectification Product Knowledge - Aggregates Service Processes Training & Development Customer Support Service Support Sales Developing Channel Partners MIS Reporting Inventory Management System Generated Secondary Skills Product Knowledge & Application Service Strategy Manpower Management Warranty Management