439 Warranty Management Jobs - Page 10

As a Service Head for Home Appliances at our New Raipur location within the After-Sales Service/Customer Support department of the Consumer Electronics/Home Appliances industry, you will play a crucial role in leading our service operations with over 10-15 years of experience, including at least 3-5 years in a leadership position. Your primary responsibility will be to oversee after-sales service and customer support for our home appliance products such as Televisions, Fans, and Air Coolers, ensuring optimal customer satisfaction, increased service revenue, and a well-organized service network throughout different regions. Your key responsibilities will involve developing and executing servi...

You are a highly experienced and process-driven RMA Executive with a minimum of 3 years of experience in handling product returns, replacements, and service coordination. Your role involves independently managing the end-to-end RMA process, ensuring accuracy, customer satisfaction, and adherence to SLA timelines. Your responsibilities include managing and overseeing the complete RMA cycle from initiation to closure, evaluating return requests as per warranty and policies, coordinating with internal teams for root cause analysis and resolution, liaising with OEMs and vendors for repairs/refunds, generating RMA numbers, monitoring open cases for timely processing, maintaining detailed document...

As the leader of AJAX's nationwide service operations, you will be responsible for ensuring exceptional after-sales support, maximizing machine uptime, improving customer satisfaction, and driving service revenue through effective planning, team leadership, and technical excellence. Your key responsibilities will include supervising and optimizing field service operations for AJAX products across different regions, ensuring adherence to service SLAs and operational KPIs, and leading a team of Regional Service Engineers, Technicians, and Service Partners. You will also be expected to act as a key escalation point for critical service issues, oversee installation, commissioning, and operator t...

Role Overview: Responsible for leading the Service team and Channel Partners across Telangana to ensure high-quality Service support for MHCV. The role is aimed at improving customer experience, increasing vehicle uptime, and ensuring a reliable brand in the MHCV industry. Key Responsibilities: Operational Excellence Oversee end-to-end Service operations across all Authorized Dealers, Service Centers, and Field teams in the Telangana region. Ensure adherence to company-defined service standards, warranty guidelines, and turnaround time (TAT) targets. Engage with key fleet customers to ensure uptime, address escalations, and drive customer retention. Analyze service performance metrics such a...

Handle incoming customer queries via phone, email, WhatsApp, and other platforms. Provide accurate information about our products, services, warranties, and return policies. Coordinate with the internal teams (warehouse) to resolve customer issues.

KEY ROLES AND RESPONSIBILITIES: 1. Budgeting & Revenue Generation a. To prepare the budget, goal and objectives for the department and ensure profitability b. Generate Services sales leads; and promote and develop annual maintenance contacts (AMCs) c. Estimate and generate bids for contract projects/work d. To generate Revenue from Comprehensive AMC repairs e. To generate revenue from VAS 2. Complaints and RMS Resolution a. Ensure Complaints and RMS are resolved or provided as per due date b. Specify and make sure that required parts are ordered in time to ensure work deadlines are met 3. Managing Service Contractors a. Build interaction with Service Contractors and vendors regarding Warrant...

Internal Auditor Automobile Dealer Operations is responsible for conducting internal audits across dealership locations to ensure operational efficiency, financial integrity, and compliance with company policies and regulatory standards,dealership Required Candidate profile I Conduct internal audits of all operational areas in automobile dealerships, including, service, parts, inventory and finance & insurance (F&I) to identify risks and recommend improvements.

As an Aftermarket Services Advanced Senior Analyst at Accenture, you will be utilizing your expertise in IX Aftermarket Service Operations - Warranty Management to provide technical repair assistance to automotive dealer technicians. Your role will involve analyzing and resolving complex technical queries from dealerships by verifying and analyzing Technical Assistance Tickets with the help of external support resources such as Parts catalog, Dealer Assist, and Standard labor time. You will also be instrumental in implementing practices to enhance operational efficiencies within the process. To excel in this role, you will need to have 5-8 years of experience in the automobile industry, auto...

• New Supplier assessment & Evaluation & conducting supplier systems & process audits. • Customer Complaint Handling and its related activities: - 8 - D Submission in case of any customer complaint Root Cause Analysis of Problem as per customer. Required Candidate profile • Customer Complaint Resolution • Supplier Assessment and Evaluation • Warranty Claim Management • PPAP Document Submission • OEM Customer Coordination • Quality Issue Resolution

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...

Responsibilities: Manage service sales team & customer relationships Oversee warranty management & spares supply chain Ensure contract compliance & renewals Develop after-sales strategies & marketing plans Food allowance Health insurance Annual bonus Provident fund

Role: Implement and review service processes in assigned dealerships with a view to ensure vehicle uptime and customer satisfaction within the purview of company policies and guidelines. Responsibilities Customer & Product Support - Monitoring field quality issues & reports through FTR to providefeedback to technical service for effectiveinitiation of countermeasures Assistance in new product launch eventsin the region Service Process- Adherence of Service Process Manual (SOP) at Dealership for uniform Process Ensuring warranty Process & timely dispatch of failed parts to FQC. Business Development Service Reach Preferred candidate profile Diploma or Degree in Automobile / Mechanical Engineer...

Responsible for managing BMS service operations, including installation, maintenance, team supervision, quality assurance, and customer support to ensure efficient and high-quality service delivery.

Overseeing service operations across multiple locations Ensuring high-quality service delivery, managing teams Maintaining customer satisfaction based on agriculture Includes tasks like hiring, training, mentoring, and developing service teams Required Candidate profile 4 yrs & above experience in agriculture direct marketing or dealer, agriculture distributorship marketing Salary is negotiable JOB LOCATION : KHARAGPUR

Responsibilities: Manage warranty claims & returns Collaborate with R&D on product improvements Ensure customer satisfaction through timely resolutions Lead after sales services team Oversee warranty handling processes Health insurance Annual bonus Provident fund

Responsibilities: * Lead after service team, oversee all Service related managment of Circle , Managmnet of all branches , warranty management & handling. * Ensure customer satisfaction index meets AMC targets. * Manage spares Health insurance Annual bonus

After sales service of warranty claims through Channel partners. Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the bra...

As a Vendor Resource specializing in JDE Manufacturing & CSMS Lead technology, your role in India as a Lead/Principal Consultant 5B/6A/6B will require over 10 years of experience in JDE. Your essential duties and responsibilities will involve leading the Manufacturing module through conducting meetings, interviews, and facilitating large group sessions with stakeholders. You will be responsible for writing functional and data requirements specifications, developing business process and data models, and leading integration testing efforts. Collaboration with business teams for User Acceptance Testing, identifying root causes of issues, and working closely with development and testing teams fo...

Vertiv Group Corp is looking for Supervisor Field Service to join our dynamic team and embark on a rewarding career journeyGood Communication, Supervision, Team Leading Experience supervising/coaching staff.Strong analytical skills.Assertive, Self Confident and Team playerPositive AttitudeTakes pride in their workAbility to work Independentlyleadership skills for getting work done, persuasiveWell Groomed

Territory Service Manager Role Description Plan and conduct customer engagement programs (care camps, mobile service, customer meets, Do-it-yourself trainings) for improving PSS/NPS scores Review the customer complaints and put effective preventive actions Ensure assembly quality as per standards at distributor assembly plant and provide product performance feedback regularly to HO to improve product quality Ensure settlement of distributor claims such as transit, warranty, spare parts etc. and handle distributor queries Improve service and parts reach by network expansion and improve service quality by adherence to service processes (training, audit, implementation & usage of DMS) Understan...

We are one of the key market leaders in AUTOMOBILE manufacturing and its Sales across the Indian and International markets. We offer a creative and progressive culture with all the exciting challenges and rewards of working for a dynamic, international company. You will be working as Technical Support & Warranty Deputy Manager in our Commercial Vehicles - After Sales CV (ICE & EV) and Spares Business Department. This department works ardently towards providing timely and accurate after sales services to ensure high customer satisfaction and experience, and promote the brand positioning of the products in the market . Your Job Role Summary In this role, you will work towards conducting techni...

We are one of the key market leaders in AUTOMOBILE manufacturing and its Sales across the Indian and International markets. We offer a creative and progressive culture with all the exciting challenges and rewards of working for a dynamic, international company. You will be working as Technical Support & Warranty Deputy Manager in our Commercial Vehicles - After Sales CV (ICE & EV) and Spares Business Department. This department works ardently towards providing timely and accurate after sales services to ensure high customer satisfaction and experience, and promote the brand positioning of the products in the market . Your Job Role Summary In this role, you will work towards conducting techni...

Hi All, Currently we are hiring for Field and Service Engineer for a Product based company, kindly go through the Job Description given below, interested candidates can reach out to given email id Job Description: Take care of Trailer OE sales & marketing activities related to daily order management in co-ordination with plant, addressing quality issues, ASN preparation, daily dispatches as per the in-warding plan & timely payment collections. Providing on spot service support for all products, impart product Trainings & addressing warranty issues in field. New trailer products trial installations & testing on trailers . Mukesh Kumar Senior Level Recruiter V2SOFT, Pvt Ltd. Email : mkumar@v2s...

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and...

As a Lead E&E Proprietary Parts at Hero Motocorp, you will be reporting to the Section Head EV Supplier Evaluation and be a part of the EV Quality team within the Quality Function. Your primary role will involve ensuring Quality Assurance and Field failures control for New and Regular Models Electrical & Electronics Parts. You will act as the voice of the customer in managing market issues related to Electrical Design and suppliers for quick resolution, horizontal deployment, and Base Model Issue resolution in upcoming Models. Your responsibilities will include root cause identification, timely VTR closure, and implementing preventive actions to address customer/field-reported issues. You wi...