Posted:21 hours ago|
Platform:
Work from Office
Full Time
a. To prepare the budget, goal and objectives for the department and ensure profitability
b. Generate Services sales leads; and promote and develop annual maintenance contacts (AMCs)
c. Estimate and generate bids for contract projects/work
d. To generate Revenue from Comprehensive AMC repairs
e. To generate revenue from VAS
a. Ensure Complaints and RMS are resolved or provided as per due date
b. Specify and make sure that required parts are ordered in time to ensure work deadlines are met
a. Build interaction with Service Contractors and vendors regarding Warranties and related issues
b. Timely and accurate processing of Service contractors' bills
c. Maximize service contractors quality rating (No. of service contractors upgraded from 2 to 3 stars
a. Commissioning claims
b. AMC Repair Claims
c. Warranty Repair Claims
d. RMS Claims
a. Timey Planning and recruitment of Manpower as per the demand
b. Proper Planning & Work Allocation
c. Provide ongoing training, support and expertise to all the team members and assist them in achieving the goals, and adherence to company policies and procedures.
d. Supervise and provide direction for effective performance for Servicing, Installation, Commissioning and operations as per customer needs
e. Ensuring that all team members meet or exceed productivity levels as per established guidelines
a. Updation of all complaints as and when received in systems/ Zoho
Accurate and Timely Submission of Reports
Linc Digital Systems
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