439 Warranty Management Jobs - Page 11

Responsibilities & Key Deliverables Regular interaction with customer and understand support require at customer end, escalate the same to Area business manager / Zonal Service Manager for further resolving toTrack sheet / better connect.Log book collection - MTBL and compettion vehicles,Helps to create better database as well plan for immediate action plan for scope of improvement.Overall Product performance establishment includes Fuel Efficiency, Maintenace, Tyre life, Uptime etc. throuh Testimonials from customer..Testimonials on FE from customer post successful complition of FE trial one vehicles.No. of Pre and post trial customer signed off copy per month.Competition details data on per...

To efficiently manage customer complaints related to both warranty and non-warranty across PAN India by establishing a robust, process-driven framework that links all relevant service points.

Role & responsibilities Support the business operations through an optimum after sales service network (backbone of the sales function) in the location and partner with the sales staff across business line and distributions channels. Maintain NPS of the location and constantly explore innovative measures to enhance the score of the location. Effective management of service operations through ASCs as per the defined SOPs in order to enhance the customer satisfaction. END RESULTS MAJOR ACTIVITIES Service Resolution:- - Call resolution within the agreed SLAs at the location level - Ensuring complete resolution of the critical complaints with regards to the functioning of the product - Visiting ...

Skill required: Supply Chain - Warranty Management Designation: Quality Auditing Associate Qualifications: BE Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Manage planning, procurement, distribution and aftermarket service supply chain opera...

Skill required: Supply Chain - Warranty Management Designation: Business Advisory Associate Qualifications: BTech/Diploma in Automobile Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Operational Responsibilities Implement initiatives to enhan...

Skill required: Supply Chain - Warranty Management Designation: Business Advisory Associate Qualifications: BTech/Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Manage planning, procurement, distribution and aftermarket service...

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...

You will be joining Security Engineers Pvt. Ltd. (SEPL), a company established in 1984 by a group of young and enthusiastic engineers. SEPL specializes in Integrated Digital Security Systems, allowing for the monitoring of security parameters through computer screens or microprocessor-controlled panels. The company's dedication to staying at the forefront of technology ensures that clients receive top-notch security management solutions. In your role as a Warranty Manager based in Midnapore Sadar, you will work full-time on-site. Your primary responsibilities will include overseeing warranty claims, ensuring customer satisfaction, and managing aftersales services. You will also be tasked wit...

As a candidate for the position, you will be responsible for gathering requirements, testing, providing training, and leading meetings. You will also play a key role in setting up and demonstrating CRPs, as well as handling RICEF developments. Additionally, writing functional specifications will be a crucial part of your responsibilities. To excel in this role, you should have a strong background in Warranty Management, with specific experience in designing, configuring, and enhancing SAP Warranty Management systems. Your expertise in LO-WTY Warranty Management at the config level in SD, coupled with a solid pricing background, will be essential for success. The ideal candidate will possess ...

Improve dealer operations and systems to meet customer satisfaction. Dealer visit review & improve CSI through process systems for dealer profitability & customer satisfaction. To monitor workshop up gradation plan for region for better CSI

Role & responsibilities Responsible for trouble shoot, diagnose and resolve issues reported in the battery pack. Regular Monitoring of Battery health and take appropriate action collectively with CFT team for resolving the issue. Responsible to lay proper guidelines by creating SOPs for the battery maintenance activity, implement by training and ensure same being followed at the field. Record and maintain all the records of the battery activities. RCA analysis for the battery components. Identify and implement methods maximize the battery performance. Ensuring optimal performance and reliability of lithium ion battery system. Genuine coordination and responsible reporting require with 100% p...

Responsible for trouble shoot, diagnose and resolve issues reported in the battery pack. Regular Monitoring of Battery health and take appropriate action collectively with CFT team for resolving the issue. Responsible to lay proper guidelines by creating SOPs for the battery maintenance activity, implement by training and ensure same being followed at the field. Record and maintain all the records of the battery activities. RCA analysis for the battery components. Identify and implement methods maximize the battery performance. Ensuring optimal performance and reliability of lithium ion battery system. Genuine coordination and responsible reporting require with 100% positive work attitude an...

Role & responsibilities Responsible for trouble shoot, diagnose and resolve issues reported in the battery pack. Regular Monitoring of Battery health and take appropriate action collectively with CFT team for resolving the issue. Responsible to lay proper guidelines by creating SOPs for the battery maintenance activity, implement by training and ensure same being followed at the field. Record and maintain all the records of the battery activities. RCA analysis for the battery components. Identify and implement methods maximize the battery performance. Ensuring optimal performance and reliability of lithium ion battery system. Genuine coordination and responsible reporting require with 100% p...

The ideal candidate for the position of DBM Warranty and Claims in Chennai should have 6-10 years of experience and possess the following skills and knowledge: - Sound Knowledge on DBM events, actions, and status management. - Ability to configure DBM related customizations independently. - Knowledge on document types, Item Types, Item Categories, Split Management, Order Splits. - Understanding of automotive dealership repair order process from customer gate-in to gate-out. - SD skills to handle pricing and output management skills. - Good understanding of Warranty Management (IS-A-WTY). - Knowledge on Outgoing and Incoming Vendor Categories, Claim type configurations, Validation and Substit...

The role requires gathering requirements, testing, training, and leading meetings. You will be responsible for setting up and demonstrating CRPs, RICEF developments, and writing functional specifications. Your experience in Warranty Management is crucial, particularly in designing, configuring, and enhancing SAP Warranty Management systems. Expertise in LO-WTY Warranty Management at the config level of SD with a strong pricing background is essential. You should have hands-on experience in LO-WTY Claim Lifecycle, IC/OC claim versions, and claim functionality. Proficiency in SD Pricing and pricing enhancements is a must. Exposure to or familiarity with the VSR tool for Validations, Substituti...

Responsibilities & Key Deliverables Providing inputs to the product development team during proto- stage to improve Serviceability and Maintainability (DFS.Ensuring System Readiness for Parts before seeding / Launch of new Products. (Creating Service kits, Child parts nos. Define preliminary inventory norms for Warehouse and Dealerships.Develop and Update Literature for existing products (Operators Manual, Parts catalogue. Service Manual, Wall Charts, DATA book.Create e- CATALOGUE (Parts) for all New Models.Design special Service Tools for New Products so as to improve Service quality at Dealerships.Enabling the MEC Team to impart Training on New Products. (Provide technical inputs, Training...

Responsibilities & Key Deliverables Service management for Implements.Manage Spare business for respective area with dealers and DSBs.Settlement of warranty for products in respective area.Analyse performance of Service monthly and make plan for respective area.Capability Building of Dealer, DSB and Service Technicians for handling Implements Service / Repairs.To ensure Customer Focus by timely resolution of technical issues.Appointment and Development of the Implement Service infrastructure / Implement parts network Preferred Industries Manufacturing Tractor Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Production Engg.; Diploma in Engine...

Coordination in the Warranty Centre: Handle day to day operations and activities within the Warranty Centre. Ensure compliance with warranty policies and regulations. Liaise with after sales service team, to efficiently handle warranty-related tasks. Conducting Level 2 (L2) Analysis on Field Failure Concerns: Perform in-depth analysis of field failure concerns to identify root causes. Utilise analytical tools and methodologies to investigate and resolve issues effectively. Initiating Warranty Claims Closure: Manage the complete lifecycle of warranty claims, from initiation to closure. Consolidates monthly / periodic COPQ (cost of poor quality) & work on supplier charge back (with SQA) Improv...

Position - Workshop Manager Location - Ranchi, Jharkhand Reporting to - Assistant General Manager Service / Chief General Manager Service Age - Maximum 45 Years Educational Qualification Diploma / Btech (Automobile / Mechanical) Experience - 05 + years of experience in a team handling role, essentially to be in automobile service in 4 Wheller. Salary - Upto 6 LPA CTC + Incentives based on target achievements. Other Perks and Benefits: 1. Free Gym Membership. 2. Health Insurance & Accidental Insurance. 3. Opportunity to win Foreign Trip. 4. Opportunity to participate in employee engagement activities. Job purpose: This position would be responsible for the strategic planning, overall operatio...

Head RMA (Return Merchandise Authorization) Responsible for managing the complete RMA (Return Merchandise Authorization) lifecycle from customer return requests to coordination with OEMs and closure. The ideal candidate will ensure timely processing, accurate documentation, and efficient handling of IT hardware returns and replacements. Key Responsibilities: Oversee end-to-end RMA operations Coordinate with OEMs/vendors for replacements Maintain documentation and update ERP systems Monitor SLA and TAT compliance Supervise and guide the RMA support team Graduate: B.Com preferred Experience: Minimum 6 years in RMA or returns management (preferably in IT/hardware) Skills: Knowledge of RMA and w...

Warranty failure investigation Warranty/GW Claim processing in System AMC Claim processing in System Warranty parts sending to plant as per the desired list shared by Plant team. Coordinating with plant warranty team & CSM for settlement of claims Required Candidate profile Must be handling warranty of Commercial Vehicle 4+ years of experience in Warranty, Warranty claims. In-depth knowledge of warranty handling processes and service operations.

Annual Business Planning and Review Accounts Receivable Expansion of Service Infrastructure & Part Inventory and Availability Customer Satisfaction & Key Account Management People Management, Warranty and Service Administration & Post Sales Service Required Candidate profile Exp 8+ Years as Service Head - Must be handling 10+ service Centers Commercials understanding of Markets & CV business (P&L) Leadership, Communication & People Management Skills

About The Role Skill required: Supply Chain - Warranty Management Designation: Quality Auditing Associate Qualifications: BE Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We work with global automotive OEM for working on global warranty clai...

The role proposed is for the Product Development team within Prime Services, including Cash Prime Brokerage with initial focus on Asia Pacific. The successful candidate will work with the wider global team and internal client facing teams together with technology on product enhancements, re-engineering of the existing business processes and responding to client demand, in line with the evolving regulatory environment. Specific responsibilities are listed below: Responsibilities Direct & Contributing Responsibilities Develop product enhancements and re-engineering existing business processes. Work closely with IT for new development and workflow enhancements Contribute to Platform projects an...

Summary of the Role: The candidate will be looking after sales service activities of the product and will be responsible for Supporting Distributors & Customers in International markets. Responsible for handling failure of product, analysis of failure, spare part arrangement, follow-up & warranty management. Role & responsibilities Hands on experience in After Sales Service function in an automobile industry in export market. Product support/ product improvements Product feedback from field Field & Plant Interface Warranty -FOC claims preparation & monitoring post replacement performance PDI of new vehicles Technical Literature - Field communication & Service circulars, technical bulletins N...