You will be joining Security Engineers Pvt. Ltd. (SEPL), a company established in 1984 by a group of young and enthusiastic engineers. SEPL specializes in Integrated Digital Security Systems, allowing for the monitoring of security parameters through computer screens or microprocessor-controlled panels. The company's dedication to staying at the forefront of technology ensures that clients receive top-notch security management solutions. In your role as a Warranty Manager based in Midnapore Sadar, you will work full-time on-site. Your primary responsibilities will include overseeing warranty claims, ensuring customer satisfaction, and managing aftersales services. You will also be tasked with handling customer service inquiries, conducting training on warranty policies, and maintaining accurate records of warranty-related activities. To excel in this position, you should bring a proven track record in Customer Satisfaction and Customer Service. Having knowledge of warranty management and aftersales processes will be essential. Additionally, you must be capable of providing comprehensive training on warranty policies and procedures. Strong organizational skills, adept record-keeping abilities, and excellent communication and interpersonal skills are crucial for this role. Your problem-solving aptitude and attention to detail will be highly valued in managing warranty-related tasks effectively. While a Bachelor's degree in Business Administration or a related field is preferred, relevant experience and skills will also be taken into account during the selection process. If you are looking to leverage your expertise in customer service and warranty management within a dynamic and forward-thinking organization, this role at SEPL could be an excellent fit for you.,
As a Warranty Manager at ENAR INDUSTRIAL ENTERPRISES LIMITED, your role involves managing warranty claims, ensuring customer satisfaction through effective aftersales service, and providing training to staff on warranty policies and procedures. Your responsibilities will include: - Handling customer queries related to warranty - Processing warranty claims - Maintaining records of all warranty transactions - Collaborating with other departments to resolve warranty issues swiftly and efficiently To excel in this role, you should have the following qualifications: - Customer Service and Customer Satisfaction skills - Experience in managing Warranty and Aftersales processes - Ability to provide effective Training on warranty policies and procedures - Strong communication and interpersonal skills - Problem-solving and decision-making abilities - Experience in the facilities services or related industry is a plus - Bachelor's degree in Business Administration, Engineering, or related field Join ENAR INDUSTRIAL ENTERPRISES LIMITED to be a part of a company that is committed to quality service and customer satisfaction.,