Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Sinnar
>
KSB Pumps Limited
>
Senior Executive- Warranty Management Back Office

Senior Executive- Warranty Management Back Office

KSB Pumps Limited

2 - 5 years

3 - 6 Lacs

Sinnar

Posted:3 weeks ago| Platform:

Apply

Skills Required

Service management Spare parts Senior Executive Analytical Mechanical Back office service catalog Customer experience Warranty management Electricals

Work Mode

Work from Office

Job Type

Full Time

Job Description

Service portal management

Overseeing and optimizing the service portal ensuring a seamless and positive user experience

Managing and updating the content within the portal including various masters & catalogs

Ensuring the service catalog is accurate, up-to-date and easily navigable for users to find the service they need

Analyzing user behavior and feedback to identify areas for improvement in the service portal design

Working with IT, Service team and developers to integrate the portal with other systems and processes, ensuring a cohesive customer experience

Addressing user-reported issues related to service portal, escalating complex problems to the appropriate team and ensuring timely resolution

Providing training and support to users on how to effectively utilize the portals features and functionality

Generating regular reports on portal performance, user feedback and key metrics

FOC spares order/ claim booking

Identify and resolve issues related to spare parts availability

Ensure timely delivery of parts to support warranty complaint resolution

Maintain accurate records of FOC spares order and approvals

Ensure compliance with company policies and procedure

Qualification

Batchelors degree (2-4 year Exp) or Diploma (3-5 year Exp) in Mechanical/Electrical Field

Understanding of BOM

Excellent communication

Proficiency in service management portal

Detail-oriented with strong analytical abilities

Ability to work independently and as part of team

More Jobs at KSB Pumps Limited

CAD Engineer

Pune

2.0 - 4.0 yrs

INR 2 - 5 Lacs

Support Engineer- Video Editing

Pune

1.0 - 3.0 yrs

INR 2 - 4 Lacs

CAD Engineer

Pune

2.0 - 4.0 yrs

INR 2 - 5 Lacs

Asst. Manager - Sales- Solar

Guwahati

3.0 - 8.0 yrs

INR 11 - 12 Lacs

Assistant Manager-Order Engineering

Satara

2.0 - 4.0 yrs

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

KSB Pumps Limited

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Executive- Warranty Management Back Office